NHTSA ID Number: 10182603
Manufacturer Communication Number: WTJ70
Summary
The CVT fluid in affected vehicles was not filled to the proper specified level at the factory. The condition could cause a noticeable air vacuum noise or possibly even chain slip under high levels of shock load depending upon driving conditions (i.e. rapid acceleration or hill climbing). Extended driving under this low-fill condition is not recommended.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| SUBARU | FORESTER | 2017 |
Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: August 30, 2016
Subject: New Service Program/VEHICLE QUALITY CHECK HOLD: WTJ-70 – Forester CVT Low Fluid Level
In the interest of customer satisfaction, Subaru of America, Inc. is initiating a service program for certain 2017 model year Forester non-Turbo vehicles with CVT.
Description
The CVT fluid in affected vehicles was not filled to the proper specified level at the factory. The condition could cause a noticeable air vacuum noise or possibly even chain slip under high levels of shock load depending upon driving conditions (i.e. rapid acceleration or hill climbing). Extended driving under this low-fill condition is not recommended.
Description of the Remedy
The procedure will involve adding CVTF fluid. Please refer to the WTJ-70 Repair Procedures posted in the Subaru Product/Campaign Bulletin area of STIS for details.
Retailer Program Responsibility
Any vehicles listed in the campaign that are in retailer stock should be:
- Immediately identified.
- Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair
- Repaired in accordance with the repair procedures outlined in the bulletin
Retailers are encouraged to promptly perform the applicable service procedures to correct all affected vehicles in their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this campaign is taken into retailer inventory, or in for service, necessary steps should be taken to ensure the campaign correction has been made before selling or releasing the vehicle.
Affected Vehicles
Certain 2017 model year Forester non-Turbo vehicles with CVT.
Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function at Subarunet.com.
Owner Notification
Subaru is in the process of obtaining current registration data, and will notify all potentially affected vehicle owners by first class mail within the next 60 days. Retailers will be advised when owner notification begins.
1 Associated Document
Manufacturer Communications
MC-10182603-9999.pdf 298.834KB
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Last update on 2021-01-25 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-01-25 / Affiliate links / Images from Amazon Product Advertising API
