Error Code 202 and / or 204 Generated During Gen 2 Telematics Subscription Process – 2019-2023 Subaru

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NHTSA ID Number: 10232237 Manufacturer Communication Number: 15-219-18R Summary When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully.   NUMBER: 15-219-18R DATE: 06/21/18 REVISED: 02/28/23 APPLICABILITY: All 2019-23MY Vehicles with Gen 2 Telematics SUBJECT: Error Code 202 and / or 204 … Read more

Display / Touch Screen “Soft Keys” -Delayed Response – 2017-2020 Subaru

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2019 Subaru Ascent

NHTSA ID Number: 10168574 Manufacturer Communication Number: 15-233-18R Summary This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.   12 Affected Products Vehicles MAKE MODEL YEAR SUBARU ASCENT 2019-2020 SUBARU … Read more

Harman Audio / Infotainment: Troubleshooting Audio Related Concerns – 2017-2020 Subaru

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2019 Subaru Ascent

NHTSA ID Number: 10168571 Manufacturer Communication Number: 15-231-18R Summary This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once … Read more

Harman Audio / Infotainment: Troubleshooting USB Functionality Concerns – 2017-2020 Subaru

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NHTSA ID Number: 10233908 Manufacturer Communication Number: 15-226-18R Summary This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. (All models equipped with Harmon Audio/Navigation head units).   NUMBER: 15-226-18R DATE: 08/21/18 REVISED: 03/27/23 APPLICABILITY: All Models Equipped with Harman Audio / Navigation Head Units SUBJECT: Harman Audio / Infotainment: Troubleshooting USB Functionality … Read more

Harman Audio / Infotainment: Troubleshooting Bluetooth Functionality Concerns – 2017-2020 Subaru

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2019 Subaru Ascent

NHTSA ID Number: 10233870 Manufacturer Communication Number: 15-230-18R Summary Harman Audio / Infotainment: Troubleshooting Bluetooth® Functionality Concerns.   NUMBER: 15-230-18R DATE: 08/21/18 REVISED: 03/03/23 APPLICABILITY: All Models Equipped with Harman Audio / Navigation Head Units SUBJECT: Harman Audio / Infotainment: Troubleshooting Bluetooth® Functionality Concerns   INTRODUCTION: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns … Read more