Forester

Error Code 202 and / or 204 Generated During Gen 2 Telematics Subscription Process – 2019-2023 Subaru

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NHTSA ID Number: 10232237 Manufacturer Communication Number: 15-219-18R Summary When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully.   NUMBER: 15-219-18R DATE: 06/21/18 REVISED: 02/28/23 APPLICABILITY: All 2019-23MY Vehicles with Gen 2 Telematics SUBJECT: Error Code 202 and / or 204 … Read more

Display / Touch Screen “Soft Keys” -Delayed Response – 2017-2020 Subaru

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2019 Subaru Ascent

NHTSA ID Number: 10168574 Manufacturer Communication Number: 15-233-18R Summary This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.   12 Affected Products Vehicles MAKE MODEL YEAR SUBARU ASCENT 2019-2020 SUBARU … Read more

Harman Audio / Infotainment: Troubleshooting Audio Related Concerns – 2017-2020 Subaru

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2019 Subaru Ascent

NHTSA ID Number: 10168571 Manufacturer Communication Number: 15-231-18R Summary This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once … Read more

Harman Audio / Infotainment: Troubleshooting Navigation System Functionality Concerns – 2017-2020 Subaru

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2019 Subaru Ascent

NHTSA ID Number: 10168565 Manufacturer Communication Number: 15-227-18R Summary This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system’s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. … Read more

Harman Audio / Infotainment: Display Screen Freeze-Up or Black (Blank) Concerns – 2017-2020 Subaru

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NHTSA ID Number: 10168567 Manufacturer Communication Number: 15-228-18R Summary This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the … Read more