Premature Wear of Front Seat Fabric – 2012-0213 Subaru Impreza & XV Crosstrek

SEOCONTENT-START

Bulletin Number: 12-165-14; Date: 02/27/14 Page 1 INTRODUCTION This bulletin announces the availability of revised front seat upholstery for both the seat cushion and backrest made with a revised fabric material which will provide increased durability and prevent pilling or fuzzing of the side bolster areas as shown in the example photo below. These new materials have increased abrasion resistance along with a resin coating on the fabric’s backing to prevent thread pull-out. NUMBER: 12-165-14 DATE: 02/27/14 APPLICABILITY: 2012-13MY Impreza and XV Crosstrek Models SUBJECT: Premature Wear of Front Seat Fabric SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. SUBARU OF AMERICA, INC. IS “ISO 14001 COMPLIANT” The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Bulletin Number: 12-165-14; Date: 02/27/14 Page 2 COUNTERMEASURE IN PRODUCTION The new seat cover fabric materials were incorporated at the start of 2014MY production. PART INFORMATION PART NAME NEW PART NUMBER ST COVER ASSY CUSHION FRH 64140FJ402VH or WJ 64140FJ422VH or WJ 64140FJ521VH or WJ ST COVER ASSY CUSHION FLH 64140FJ412VH or WJ 64140FJ432VH or WJ 64140FJ531VH or WJ ST COVER ASSY BACK REST FRH 64150FJ401VH or WJ 64150FJ421VH or WJ 64150FJ521VH or WJ ST COVER ASSY BACK REST FLH 64150FJ411VH or WJ 64150FJ431VH or WJ 64150FJ531VH or WJ Color Codes: VH is Black, WJ is Beige SERVICE PROCEDURE / INFORMATION When replacing the seat cover(s), follow the procedure outlined in the applicable Service Manual. NOTE: When repairing the passenger seat, the re-zeroing (calibration) procedure for the Occupant Detection System (ODS) must also be completed before releasing the vehicle. Continued… Bulletin Number: 12-165-14; Date: 02/27/14 Page 3 WARRANTY / CLAIM INFORMATION For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information: LABOR DESCRIPTION LABOR OPERATION # FAIL CODE LABOR TIME DRIVER FRONT SEAT R&R FOR BULLETIN 12-165-14 B913-672 YNM-48 0.2 DRIVER FRONT SEAT CUSHION COVER R&R FOR BULLETIN 12-165-14 C913-682 0.5 DRIVER FRONT SEAT BACK COVER R&R FOR BULLETIN 12-165-14 C913-692 0.7 PASSENGER FRONT SEAT R&R FOR BULLETIN 12-165-14 Includes Re-Zeroing ODS System B913-673 YNM-48 0.3 PASSENGER FRONT SEAT CUSHION COVER R&R FOR BULLETIN 12-165-14 C913-683 0.5 PASSENGER FRONT SEAT BACK COVER R&R FOR BULLETIN 12-165-14 C913-693 0.7 BOTH FRONT SEATS R&R FOR BULLETIN 12-165-14 Includes Re-Zeroing ODS System B913-674 YNM-48 0.4 BOTH FRONT SEAT CUSHION COVERS R&R FOR BULLETIN 12-165-14 C913-684 1.0 BOTH FRONT SEAT BACK COVERS R&R FOR BULLETIN 12-165-14 C913-694 1.4

SEOCONTENT-END