NHTSA ID Number: 10163003
Manufacturer Communication Number: 12-265-19
Summary
This bulletin announces a design change made to the sunglasses holder portion of the EyeSight camera cover. In rare cases, the sunglasses holder may bind or otherwise not operate smoothly when trying to open and / or close it. The mechanism has been changed in the area circled in the illustration below to eliminate binding and provide smooth operation during opening and closing.
1 Affected Product
Vehicle
SUBARU | ASCENT | 2019 |
INTRODUCTION:
This bulletin announces a design change made to the sunglasses holder portion of the EyeSight camera cover. In rare cases, the sunglasses holder may bind or otherwise not operate smoothly when trying to open and / or close it. The mechanism has been changed in the area circled in the illustration below to eliminate binding and provide smooth operation during opening and closing.
PRODUCTION CHANGE INFORMATION:
The new EyeSight camera covers were incorporated into production starting with VIN K3461301.
| Description | Part Number |
|---|---|
| COVER – CAMERA | 87505XC00BME |
| 87505XC01BME | |
| 87505XC04BME | |
| 87505XC05BME |
PART INFORMATION:
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedure for replacement of the EyeSight Camera cover remains unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed including taking all related precautions whenever working on the EyeSight system. The Service Manual procedures contain information critical to performing an effective repair the first time and every time.
NOTES:
- When refitting the cover, always confirm the harness connectors above it are in the proper position and not causing any of the switches to bind during their operation as shown in the example below.
- Verify all affected wiring harnesses are clear of the cover’s mounting points to ensure none get pinched between the cover and vehicle body when tightening the retaining hardware.
- Confirm all fasteners securing components transferred to the new cover are properly tightened.
- As a final check, turn ignition key to ON and confirm the auto dimming feature operation . Cover the sensor on the back of the mirror with your hand. Once the mirror dims, keep your hand over the sensor while pressing the brake pedal and shifting the car into Reverse. Verify the mirror brightens up as expected to complete the function check.
VERY IMPORTANT: Whenever the camera cover has been removed (or replaced), always confirm proper EyeSight system operation as a final quality check before releasing the vehicle.
SEOCONTENT-START
Bulletin Number: 12-265-19; Date: 06/11/19 Page 1 of 3
Continued…
NUMBER: 12-265-19
DATE: 06/11/19
APPLICABILITY: 2019MY Ascent
SUBJECT: EyeSight Camera Cover (Sunglasses Holder
Portion)- Design Change
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
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excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
INTRODUCTION:
This bulletin announces a design change made to the sunglasses holder portion of the EyeSight
camera cover. In rare cases, the sunglasses holder may bind or otherwise not operate smoothly
when trying to open and / or close it. The mechanism has been changed in the area circled in the
illustration below to eliminate binding and provide smooth operation during opening and closing.
PRODUCTION CHANGE INFORMATION:
The new EyeSight camera covers were incorporated into production starting with VIN K3461301.
PART INFORMATION:
Description Part Number
COVER – CAMERA
87505XC00BME
87505XC01BME
87505XC04BME
87505XC05BME
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
SERVICE BULLETIN
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
©2019 Subaru of America, Inc. All rights reserved.
Bulletin Number: 12-265-19; Date: 06/11/19 Page 2 of 3
Continued…
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedure for replacement of the EyeSight Camera cover remains unchanged. Always
refer to the applicable Service Manual and review the full requirements of the repair being performed
including taking all related precautions whenever working on the EyeSight system. The Service
Manual procedures contain information critical to performing an effective repair the first time and
every time.
NOTES:
• When refitting the cover, always confirm the harness connectors above it are in the proper
position and not causing any of the switches to bind during their operation as shown in the
example below.
• Verify all affected wiring harnesses are clear of the cover’s mounting points to ensure none
get pinched between the cover and vehicle body when tightening the retaining hardware.
• Confirm all fasteners securing components transferred to the new cover are properly
tightened.
• As a final check, turn ignition key to ON and confirm the auto dimming feature operation .
Cover the sensor on the back of the mirror with your hand. Once the mirror dims, keep your
hand over the sensor while pressing the brake pedal and shifting the car into Reverse. Verify
the mirror brightens up as expected to complete the function check.
VERY IMPORTANT: Whenever the camera cover has been removed (or replaced), always confirm
proper EyeSight system operation as a final quality check before releasing the vehicle.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using
the following claim information:
Labor Description Labor Operation # Labor Time Fail Code
EYESIGHT STEREO CAMERA COVER R&R A067-710 0.2 ZFX-48
Bulletin Number: 12-265-19; Date: 06/11/19 Page 3 of 3
IMPORTANT REMINDERS:
• SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.
NUMBER: 12-265-19
DATE: 06/11/19
- Universal Compatibility: 2 car sunglass holders that fit practically all car types are included in our bundle. All you need to do is attach the holder to your visor
- Simple to Use: Using a single hand to open the magnetic flap is simple thanks to our distinctive fabric handle design. When you need your sunglasses, you can quickly and conveniently put them in the holder and remove them
- Complete Leather Wrap: Your visor and glasses will stay intact because the automobile visor sunglasses holder is composed of high-quality leather with a soft feel that completely envelops the clip
- Enhanced Elastic Goth: To make it easier to reach a variety of glasses, we enhanced the elastic fabric at the end of the holder. Your spectacles can be stabilized with elastic fabric without causing any harm to the legs
- Customer Service: please do not hesitate to contact us for help if you have any queries or issues. For an ideal solution, our customer support team remains accessible online. We hope you find our goods and services enjoyable
- [Patented Design & ONE-HANDED-OPERATION] The Veharvim Sunglass holder for car is designed with an automated clamping structure and soft silicone material with high elasticity. Our car sunglass holder has a strong spring clamping system, keeping your glasses away from falling and becoming disordered. This makes it easy to securely hold glasses and allows for easy one-handed-operation.
- [Suitable for all Eyeglasses] Based on scientific and humanized design, the Veharvim car sunglass holder can hold different sizes of sunglasses, even thicker ones, non-magnetic cards, tickets, and cash. Let the visor sunglasses holder clip help you keep the interior of the car tidy and orderly.
- [More Stable and Safe] The Veharvim glasses holder is composed of a Sturdy Hardware Structure and Soft Accessory Structure. The sunglass clip for the car visor is made of metal and fully wrapped with PU leather to protect your car sun visor from being scratched. The car visor sunglasses holder has elastic silicone inside to keep your sunglass from deforming.
- [Easy to Install and Use] The Veharvim sunglass clip for the car visor is easy to use, simply clip it onto the sun visor to organize your sunglasses well. You can easily pick up or place your eyeglasses using just a single hand, and it will not obstruct your driving vision.
- [Perfect for Any Driver] The Veharvim car sunglass holder's minimalist look and black color make it a versatile addition to any car interior. Its design is suitable for any driver, offering a stylish and functional solution for keeping sunglasses secure and within easy reach while driving.
- Double Storage: This design can store 2 pairs of eyeglasses at once, fitting most types of eyewear, including sunglasses, prescription glasses, and reading glasses; enough space between clips to prevent from scratching each other for extra safety
- Strong Magnetic Design Within Reach: This car sunglass holder has 4 strong magnets built-in, which can securely keep eyeglasses from falling while driving; moreover, magnetic closure allows you to get your sunnies easily with one hand whenever you need them
- Full Leather Wrap: Crafted from leather and aluminum alloy, wear-resistant and durable; this soft leather works well to protect visor and glasses frame from damage as well as exude a stylish look
- No Interference with Driving Vision: Simply snap the car glasses holder onto the visor in place for quick installation; it fits snugly into car visor without taking up space or obstructing your view of the road, improving driving safety and comfort
- Easy to Install: For thick/medium-legged sunglasses, please place them at the bottom leather strap, farthest from the mouth; for thin-legged glasses, place in the middle of the magnetic flap; NOT applicable if glasses leg thickness is greater than 0.19 inches
- 【Applicable to Most Eyeglasses】Based on the scientific and humanized design, the eyeglasses clip can hold different sizes of sunglasses, non-magnetic cards, tickets, and cash. Let it help you keep the interior of the car tidy and orderly
- 【Stable and Safe】Sunglasses holder is closed by magnetic adsorption, the strong magnetic makes it very firm and stable. No more worry about the clip being unstable and eyeglasses falling off
- 【Simple Installation and Operation 】Just clip the car sunglasses clip on the sun visor to well organize your sunglasses. You can easily pick or place your eyeglasses
- 【Good Material 】Made of quality leather, which is more textured and soft, ensuring it won't scratch or damage your glasses and sun visor
- 【Simple and Classic】Minimalist look, delicate stitching, and neutral colors make it well matched to various car interiors. Fine packaging with box, perfect for personal use or gifts
- Universal Fit: Fit for any car, the adjustable jaw of this eyeglass visor clip fits all sun visors. It's compact, practical, doesn't block the driver's view and offers glasses a stable spot for quick reach
- Tough yet Tender Material Mix: Holding the sunglass for car, feel the PU leather's softness protecting visor & sunglasses, and magnets' convenient. Durable and stylish, it's a reliable travel essential
- Hassle-Free Handling: Using this visor sun glass clip is effortless. It opens and closes smoothly, allowing easy storage and retrieval of sun glasses. However, for safety, AVOID USING IT WHILE DRIVING
- Enhanced Elastic Fabric: This improved fabric securely stabilizes your glasses while preventing any damage to the temples.
- Wide Application: We have upgraded the elastic fabric at the holder's end to ensure effortless access to all types of eyewear
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