Battery Ground Cable Disconnection Procedure – 2019 Subaru Crosstrek

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Bulletin Number: 07-159-19; Date: 08/14/19 Page 1 of 2
Continued…
NUMBER: 07-159-19
DATE: 08/14/19
APPLICABILITY: 2019MY Crosstrek Plug-In Hybrid (PHEV)
SUBJECT: Battery Ground Cable Disconnection Procedure
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
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ISO 14001 Compliant
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excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
INTRODUCTION:
This Service Information bulletin provides a VERY IMPORTANT procedure to follow when
disconnecting the Negative/Ground (-) battery cable. The Crosstrek PHEV utilizes a special battery
sensor between the eye terminal end of the cable and the battery post.
SERVICE PROCEDURE / INFORMATION:
In the past, the recommended procedure has been to disconnect the negative cable from the battery
sensor leaving the sensor attached to the battery post. This new-style sensor requires the negative
cable to stay attached and the cable/sensor “assembly” to be removed from the battery post as shown
below.
NOTE: If the battery ground cable is removed from the sensor, the sensor MUST be replaced.
VERY CRITICAL: Never over-tighten the 10mm hex nut at the battery terminal connection beyond
the torque specifi cation of 6 Nm (4.4 ft. lbs. / 53 inch-pounds)
SERVICE INFORMATION BULLETIN
ATTENTION:
GENERAL MANAGER 
PARTS MANAGER 
CLAIMS PERSONNEL 
SERVICE MANAGER 
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
© 2019 Subaru of America, Inc. All rights reserved.
Bulletin Number: 07-159-19; Date: 08/14/19 Page 2 of 2
IMPORTANT REMINDERS:
• Customer satisfaction and retention starts with performing quality repairs. Alwaysrefer
to to the applicable Service Manual and review the full requirements of the repair being
performed. The Service Manual procedures contain information critical to performing an
eff ective repair the fi rst time and every time.
• SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.

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