January 26, 2021 NHTSA CAMPAIGN NUMBER: 21V024000
CVT Select Lever Cable Nut Not Tightened Properly
A loose nut can lead to a lost of retention in the CVT select lever cable and the gear selector not functioning properly, increasing risk of crash.
NHTSA Campaign Number: 21V024
Manufacturer Subaru of America, Inc.
Components POWER TRAIN
Potential Number of Units Affected 383
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles. The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.
Remedy
Subaru will notify owners, and dealers will inspect, and, if necessary, tighten the nut, free of charge. The recall began February 12, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru’s number for this recall is WRA-21.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Subaru has a Recall
NUMBER: WRA-21
DATE: 01/21/21
REVISED: 02/01/21
NHTSA ID: 21V-024
| APPLICABILITY: | 2021MY Outback 2.5L 2021MY Impreza |
| SUBJECT: | CVT Select Lever Cable Nut- Low Torque |
INTRODUCTION:
Subaru of America, Inc. (Subaru) is recalling certain 2021 model year Outback and Impreza vehicles in which the CVT select lever cable nut may have been under-torqued during vehicle assembly.
DESCRIPTION OF THE DEFECT AND SAFETY RISK:
If the CVT select lever cable nut was not properly torqued and loses retention, the gear select may not function properly. If the gear select does not function properly, there is an increased risk of a crash.
AFFECTED VEHICLES:
The number of U.S. vehicles affected by this recall is 383.
Not all vehicles listed below are included in this recall. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This information will be available today.
| Model Year | Carline | Quantity | Production Date Range |
| 2021 | Outback | 314 | 12/11/2020 – 12/18/2020 |
| 2021 | Impreza | 69 | 12/11/2020 – 12/18/2020 |
DESCRIPTION OF THE REPAIR:
Subaru retailers will check the torque of the CVT select lever cable nut, and if necessary, apply the proper torque at no charge to the customer.
RETAILER RESPONSIBILITY:
Any vehicles listed in any recall/campaign that are in retailer stock must be:
- Immediately identified
- Tagged or otherwise marked to prevent their delivery or use prior to repair
- Repaired in accordance with the repair procedures outlined in the Bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this safety recall is taken into inventory or in for service, necessary steps should be taken to ensure the repair has been made before selling or releasing the vehicle.
Please be sure to download a copy of your complete inventory report from the Vehicle Inventory Dashboard available on subarunet.com to identify any vehicles with open recalls that may be in your retail, CPO, and SSLP inventory.
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $21,000 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.
OWNER NOTIFICATION:
Owner notification letters will be mailed in February 2021. Retailers will be notified when owner notification begins.
SERVICE PROCEDURE:
This Service Procedure involves confirmation of the tightening torque applied to the select cable adjusting nut. The nut in question is located on the end of the select lever cable on the underside of the vehicle. To access the adjusting nuts, the center exhaust cover will need to be removed.
- On IMPREZA models, the rear exhaust pipe and muffler need to be removed for exhaust cover removal.
- On OUTBACK models, the exhaust cover can be lowered and carefully slid toward the rear of the vehicle enough to gain access to the adjusting nuts.
IMPORTANT PRECAUTIONS:
- Always be careful when working with hot exhaust components to avoid burns.
- The exhaust cover has sharp edges which may cause cuts / abrasions.
PARTS INFORMATION:
| Carline | Description | Part Number | Qty. Required |
| Impreza | GASKET-EXHAUST PIPE REAR | 44022AA123  | 1 |
| GASKET A | 44011FL00A | 1 | |
| SELF-LOCKING NUT | 902330011 | 2 | |
|
| |||
*In the VERY RARE case where the nut is missing, the part number is 33058GA010.
IMPREZA SERVICE PROCEDURE:
Step 1: Using a small screwdriver, CAREFULLY press down to release the shift lock and move the select lever into the NEUTRAL position.
Step 2: Raise the vehicle, separate the front and rear exhaust pipe at the spring bolt joint. as shown in Fig. 1 below. Separate the muffler from the rear exhaust pipe as shown in Figs. 2 & 3 and remove the rear exhaust pipe following the procedure in the applicable Service Manual.
NOTES:
- The 2 muffler retaining nuts and both exhaust pipe gaskets are 1-time use items and MUST be replaced during reassembly.
- Use CAUTION to not allow the muffler to contact the bumper cover when separating the exhaust.
- TIP: Use a spray lubricant on the rubber exhaust hangars to make removing them from the exhaust components easier.
Step 3: CAREFULLY loosen and remove the retaining hardware and the center exhaust cover to gain access to the select cable adjustment.
Step 4: With the center exhaust cover removed, locate the select cable adjusting nuts as shown below.
Step 5: Using the illustration below as a guide, confirm the select cable adjustment and proper torque of adjustment nut (G):
5a) Loosen the rear adjusting nut (G) while holding the front adjusting nut (E) with a wrench.
5b) With (G) loosened, turn the front adjusting nut (E) until it lightly touches the contact point (F) on the connector pin (D).
5c) Tighten the rear adjusting nut (G) against the connector pin (D).
5d) While holding the front adjusting nut (E) with a wrench, torque the rear adjusting nut to 7.5 Nm (5.5 ft. lbs. / 66 inch-lbs.).
Step 6: IMPORTANT: After adjustment is complete, confirm the select lever operates normally in all ranges.
Step 7: Reassemble removed components in reverse order. The torque specs for both the exhaust cover nuts and the front to rear exhaust pipe spring bolt connection nuts are: 18 Nm (13.3 ft. lbs.). The rear muffler flange retaining nut torque is 48 Nm (35.4 ft. lbs.).
REMINDER: ALWAYS use new exhaust gaskets and two (2) new self-locking nuts on the muffler flange joint.
OUTBACK SERVICE PROCEDURE:
Step 1: CAREFULLY remove the rubber mat from the center tray ahead of the selector.
Step 2: Using a small screwdriver, CAREFULLY press down to release the shift lock and move the select lever into the NEUTRAL position.
Step 3: Raise the vehicle and CAREFULLY loosen and remove the retaining hardware and the center exhaust cover to gain access to the select cable adjustment. REMINDER: The exhaust does not need to be removed on OUTBACK models.
Step 4: With the center exhaust cover removed, locate the select cable adjusting nuts as shown below.
Step 5: Using the illustration below as a guide, confirm the select cable adjustment and proper torque of adjustment nut (G):
5a) Loosen the rear adjusting nut (G) while holding the front adjusting nut (E) with a wrench.
5b) With (G) loosened, turn the front adjusting nut (E) until it lightly touches the contact point (F) on the connector pin (D).
5c) Tighten the rear adjusting nut (G) against the connector pin (D).
5d) While holding the front adjusting nut (E) with a wrench, torque the rear adjusting nut to 7.5 Nm (5.5 ft. lbs. / 66 inch-lbs.).
Step 6: IMPORTANT: After adjustment is complete, confirm the select lever operates normally in all ranges.
Step 7: Reassemble removed components in reverse order. The torque specs for both the exhaust cover nuts is 18 Nm (13.3 ft. lbs.).
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES:
Credit to perform this recall will be based on properly completed repair order information. Retailers may submit claims through Subarunet.com.
| Labor Description | Labor Operation # | Labor Time | Fail Code |
| WRA-21 Select Cable Adjustment Nut- IMPREZA | A133-828 | 0.5 | WRA-21 |
| WRA-21 Select Cable Adjustment Nut- OUTBACK | 0.3 |
SERVICE PROGRAM IDENTIFICATION LABEL:
Type or print the necessary information on a Campaign Identification Label. The completed label
should be attached to the vehicle’s upper radiator support. Additional labels are available through normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20 labels.
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in the address section printed below
Subaru Safety Recall WRA-21
NHTSA ID 21V-024
February 2021
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2021 model year Outback and 2021 model year Impreza vehicles.
You received this notice because our records indicate that you currently own one of these vehicles.
REASON FOR THIS RECALL
The transmission gear select lever cable nut may have been under-torqued during vehicle assembly. If this nut loses retention, the gear select may not function properly. If the gear select does not function properly, there is an increased risk of a crash.
WHAT SUBARU WILL DO
Subaru will check the torque of the transmission gear select lever cable nut, and if necessary, apply the proper torque at no cost to you.
What You Should Do
Please contact your Subaru retailer (dealer) immediately for an appointment to have this repair performed, at no cost to you.
HOW LONG WILL THE REPAIR TAKE?
The actual time for this repair is approximately 30 minutes. However, it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your Subaru retailer flexibility in scheduling. For your convenience, your retailer may provide you with a loaner or rental vehicle, at no cost to you.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this coverage, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below.
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRA-21 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
If you need additional assistance, please contact us directly:
- By e-mail: Go to www.subaru.com and select “Contact Us”
- By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
- By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/ subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION
Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: January 21, 2021
New STOP SALE/Subaru Safety Recall:
WRA-21 – CVT Select Lever Cable Nut Low Torque
Subaru of America, Inc. (Subaru) is recalling certain 2021 model year Outback and Impreza vehicles in which the CVT select lever cable nut may have been under-torqued during vehicle assembly.
Description of the Defect and Safety Risk
If the CVT select lever cable nut was not properly torqued and loses retention, the gear select may not function properly. If the gear select does not function properly, there is an increased risk of a crash.
Affected Vehicles
The number of U.S. vehicles affected by this recall is 383.
Not all vehicles listed below are included in this recall. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This information will be available today.
| Model Year | Carline | Quantity | Production Date Range |
| 2021 | Outback | 314 | 12/11/2020 – 12/18/2020 |
| 2021 | Impreza | 69 | 12/11/2020 – 12/18/2020 |
Description of the Repair
Subaru retailers will check the torque of the CVT select lever cable nut, and if necessary, apply the proper torque at no charge to the customer.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
- Immediately identified
- Tagged or otherwise marked to prevent their delivery or use prior to repair Repaired in accordance with the repair procedures outlined in the Bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this safety recall is taken into inventory or in for service, necessary steps should be taken to ensure the repair has been made before selling or releasing the vehicle.
Please be sure to download a copy of your complete inventory report from the Vehicle Inventory Dashboard available on subarunet.com to identify any vehicles with open recalls that may be in your retail, CPO, and SSLP inventory.
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $21,000 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.
Owner Notification
Owner notification letters will be mailed in February 2021. Retailers will be notified when owner notification begins.
Service and Claim Instructions
Please refer to the WRA-21 Product Campaign Bulletin on STIS for detailed information.
*************************************************************************************************************
Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: February 4, 2021
UPDATE – STOP SALE/Subaru Safety Recall:
WRA-21 – CVT Select Lever Cable Nut Low Torque
Owner Notification Owner notification letters will be mailed on February 12, 2021.
Subaru of America, Inc. (Subaru) is recalling certain 2021 model year Outback and Impreza vehicles in which the CVT select lever cable nut may have been under-torqued during vehicle assembly.
Description of the Defect and Safety Risk
If the CVT select lever cable nut was not properly torqued and loses retention, the gear select may not function properly. If the gear select does not function properly, there is an increased risk of a crash.
Affected Vehicles
The number of U.S. vehicles affected by this recall is 383.
Not all vehicles listed below are included in this recall. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This information is now available.
Model Year
Carline
Quantity
Production Date Range
2021
Outback
314
12/11/2020 – 12/18/2020
2021
Impreza
69
12/11/2020 – 12/18/2020
Description of the Repair
Subaru retailers will check the torque of the CVT select lever cable nut, and if necessary, apply the proper torque at no charge to the customer.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
• Immediately identified
• Tagged or otherwise marked to prevent their delivery or use prior to repair
• Repaired in accordance with the repair procedures outlined in the Bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this safety recall is taken into inventory or in for service, necessary steps should be taken to ensure the repair has been made before selling or releasing the vehicle.
Please be sure to download a copy of your complete inventory report from the Vehicle Inventory Dashboard available on subarunet.com to identify any vehicles with open recalls that may be in your retail, CPO, and SSLP inventory.
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $21,000 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.
Service and Claim Instructions
Please refer to the WRA-21 Product Campaign Bulletin on STIS for detailed information.
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | IMPREZA | 2021 |
| SUBARU | OUTBACK | 2021 |
8 Associated Documents
Manufacturer Notices(to Dealers,etc) – Date: January 21, 2021 New STOP SALE/Subaru Safety Recall: WRA-21 – CVT Select Lever Cable Nut Low Torque
RCMN-21V024-0741.pdf 187.298KB
Loading...
Defect Notice 573 Report
RCLRPT-21V024-2441.PDF 215.488KB
Loading...Remedy Instructions and TSB
RCRIT-21V024-5394.pdf 1611.131KB
Loading...Recall Acknowledgement
RCAK-21V024-3529.pdf 243.955KB
Loading...Remedy Instructions and TSB
RCRIT-21V024-6285.pdf 1630.531KB
Loading...Manufacturer Notices(to Dealers,etc) – Date: February 4, 2021 UPDATE – STOP SALE/Subaru Safety Recall: WRA-21 – CVT Select Lever Cable Nut Low Torque Owner Notification Owner notification letters will be mailed on February 12, 2021.
RCMN-21V024-9141.pdf 188.591KB
Loading...ISSUED Owner Notification Letter(Part 577)
RCONL-21V024-4199.pdf 220.61KB
Loading...Recall Quarterly Report #1, 2021-1
RCLQRT-21V024-3215.PDF 211.143KB
Loading...Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V024&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
- Enhanced friction durability for a smoother drive for longer transmission life
- Enhanced wear protection for longer transmission life
- Superior high temperature protection to effectively resist oxidation
- Superior variator torque capacity that can prevent belt or chain slippage
- Suitable for use where: Toyota CVT Fluid TC, Toyota CVT Fluid FE, Nissan CVT Fluid NS-1, Nissan CVT Fluid NS-2, Nissan CVT Fluid NS-3, MMC DIAQUEEN ATF SP-III, MMC DIAQUEEN CVT Fluid J1, MMC DIAQUEEN CVT Fluid J4, Mazda CVTF 3320, Subaru i-CVT Fluid, Subaru i-CVT FG, Subaru Lineartronic High Torque Chain CVTF, Daihatsu AMMIX CVT Fluid DC, Daihatsu AMMIX CVT Fluid DFE, Suzuki CVT Fluid 3320, Suzuki CVT Fluid Green 1, Suzuki CVT Fluid Green 2, Suzuki CVTF TC, Suzuki NS-2, Honda HCF-2, Hyundai/Kia SP-III, Chrysler NS-2, Chrysler CVTF+4, Mini Cooper EZL799, Ford CVT23, MB 236.20
- Direct fit for 2015+ Subaru WRX CVT
- 20F temperature decrease compared to using only the stock transmission cooler
- 19-row stacked-plate oil cooler is front mounted for maximum airflow
- Mounting brackets include provisions for aftermarket horns
- Mishimoto Lifetime Warranty
- Formulated with full-synthetic base stocks and advanced additive technology to meet the challenging demands of CVT transmissions
- Excellent metal-to-metal protection and anti-shudder performance
- Developed with anti-wear technology to help improve transmission durability
- Engineered with a proprietary blend of base oils and advanced additives to provide better oil flow at low temperatures and greater film protection at higher temperatures
- Low viscosity for improved fuel efficiency
- Extends anti-wear performance for longer transmission life
- Package Dimension: 38.735 H x 31.75 L x 31.75 W (centimetres)
- Package Weight: 17.69 kilograms
- OEM:TR580 TR690 31825AA050 31825AA051 31825AA052 31706AA030
- Compatible with Subaru Crosstrek Forester Legacy Outback Impreza with CVT TR580 / TR690 Transmission
- Easy to install with related installation video, durable, engineered from high-quality materials to improve reliability and durability
- Searching related installation video on the internet will be recommended and always wear eye protection and start with installation tools
- Our products are stored in warehouses, and there will be collisions during handling or transportation (most products need to be kept lubricated, it is normal to have lubricants, they are not second-hand products). But please rest assured that it will not affect the use. If you have certain requirements for appearance, please contact us and we can exchange your goods. Thank you for your understanding!
- USED ON ALL 4 & 5 SPEED SUBARU AUTOMATIC TRANSMISSION
- USED IN ALL SUBARU POWER STEERING SYSTEMS
- Condition: Brand New & High Quality & 1 Year Warranty
- Replacement Number: 31825AA050 31825AA051 31825AA052 31706AA030,31706AA030, 31706AA031, 31706AA033, 31706AA032.
- Fit Car Model: Subaru Crosstrek Forester Legacy Outback Impreza with CVT TR580 TR690 Transmission
- Package Included: 1 x Lock-Up Solenoid ( 12-13 ohms ) as Pictures
- Notice: Please check the part number before purchasing to ensure fitment. Any question, please sent email to us.
- 4 QUARTS OF GENUINE Subaru High Performance Transmission Fluid and Drain plug gasket.
- HP Fluid SOA427V1500 X4 & Plug Gasket 11126AA000 X1
- FOR USE IN AUTOMATIC. NOT For use in CVT transmissions.
- 2005-2011 Impreza & 2005-2013 Forester & 2005-2014 Legacy
- 2005-2014 Outback & 2006-2014 Tribeca & 2005-2006 Baja (LEGACY AND TRIBECA LOOK TO TAKE 6 QUARTS )
Last update on 2021-08-01 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-08-01 / Affiliate links / Images from Amazon Product Advertising API
