NHTSA ID Number: 10189693
Manufacturer Communication Number: 05-63-18R
Summary
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.
NUMBER: 05-63-18R
DATE: 06/20/18
REVISED: 03/31/21
| APPLICABILITY: | 2014-2018MY Forester 2015MY Crosstrek Hybrid (HEV) Model |
| SUBJECT: | Steering Rattle Sound / Steering Wheel Vibration |
INTRODUCTION:
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel. The material for the cushion portion of the front bushing has been changed.
PRODUCTION CHANGE INFORMATION:
The new bushings were incorporated into production starting with VIN JH567501. This bulletin will be updated with a starting VIN for the Crosstrek HEV when it becomes available.
PART INFORMATION:
The images below show the location of the front bushing and the new part as identified by the orange paint mark. Always refer to the Service Manual for inspection requirements prior to making any repairs.
| Description | Part Number | Note |
| BUSHING-TRANSVERSE LINK FRONT | 20204AG030
Subaru Control Arm Bushing - 20204AG030
| NOTE: The NEW front bushings will have both the metal ring and an orange paint mark. |
SERVICE PROCEDURE / INFORMATION:
The service procedures for inspection and replacement of the bushings along with lower control arm assembly R&R remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. Customer satisfaction and retention starts with performing quality repairs.
6 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
NUMBER: 05-63-18R
DATE: 06/20/18
REVISED: 03/31/21
MC-10189693-0001.pdf 353.593KB
- 🛠️【Product Usage】Quickly and easily Removal and Installation of Bearings, Bushes, Seals and cut down the possibility of damaging the bearing or suspension housings, fits for automobiles and LCVs.
- 📦【Products include】30 x sleeves; 5 x pulling spindle M10, M12, M14, M16; 5 x Stop plate discs adapter
- 📏【Outside Diameter/Inside Diameter】32/22、34/24、36/26、38/28、40/30、42/32、44/34、46/36、48/38、50/40, 52/42、54/44、56/46、58/48、60/50、62/52、64/54、66/56、68/58、70/60、72/62、72/62、74/64、76/66、78/68、80/70、82/72、85/75、87/77、90/80
- 💎【Material】Forged by Alloy steel, Rugged and durable. Can withstand 3500N. At the same time, it has durability and corrosion resistance.
- 🌹【Excellent Service】We are committed to providing the best professional tools and the best service for auto repair. If you have any questions, please don't hesitate to contact us. We provide 24-hour before and after-sales service.
- 🚕【Product Usage】: Quickly and easily Removal and Installation of Bearings, Bushes, Seals and cut down the possibility of damaging the bearing or suspension housings, fits for automobiles and LCVs
- 💡【Products include】：28 x sleeves; 6 x pulling spindle M10*2, M12*2, M14, M16; 5x Stop plate discs adapter
- 🔎【Outside Diameter/Inside Diameter】32/22、34/24、36/26、38/28、40/30、42/32、44/34、46/36、48/38、50/40, 52/42、54/44、56/46、58/48、60/50、62/52、64/54、66/56、68/58、70/60、72/62、74/64、76/66、78/68、80/70、82/72、87/77、72/62
- 💎【Material】：Forged by Alloy steel, Rugged and durable. Can withstand 3500N. At the same time, it has durability and corrosion resistance
- ✅【Precautions】: Do not use Impact Wrench, keep the Press Sleeves, base, Pulling Spindles, and Bushes (Bearings, Seals) on the same horizontal line to avoid uneven stress that could cause the Pulling Spindles to break. Because the base is designed to accommodate a wide range of sizes, it is relatively large. If space is limited, you can loosen or remove the swing arm and pull it down to create enough space for operation
- 【Product Usage】: Quickly and easily Removal and Installation of Bearings, Bushes, Seals and cut down the possibility of damaging the bearing or suspension housings, fits for automobiles and LCVs.
- 【Products include】：37 x sleeves; 5 x pulling spindle M10*1.25, M12*1.25, M14*2, M16*2, T12*2; 8 x Stop plate discs adapter, Includes a branded glove
- 【Outside Diameter/Inside Diameter】112×102 100×90 90×80 87×77 85×75 82×72 80×70 78×68 76×66 74×64 72×62 70×60 68×58 66×56 64×54 62×52 60×50 58×48 56×46 54×44 52×42 50×40 48×38 46×36 44×34 42×32 40×30 38×28 36×26 34×24
- 【Material】：Forged by Alloy steel, Rugged and durable. Can withstand 3500N. At the same time, it has durability and corrosion resistance.
- 【Excellent Service: We are committed to providing the best professional tools and the best service for auto repair. If you have any questions, please don't hesitate to contact us. We provide 24-hour before and after-sales service.
- Versatile Bushing Removal Tool: This 27 pc. pull and press sleeve kit by Orion Motor Tech provides everything you need to quickly and easily remove or install wheel bearings, bushings, and seals on most cars with an LCV or HGV engine
- Covers Most Common Sizes: Our complete bushing press kit comes with 22 sleeves sized from 34 to 80 mm for broad application. It also includes 5 pulling spindles in sizes M10, M12, M14, M16, and M18, compatible with a wide range of wrenches and drivers
- Notched Sleeve Design: Each sleeve is designed with a notch to securely catch the edge of the bushing while allowing clear visibility of the position of the bushing you're working on
- Durable Construction: Made of premium AISI 1045 steel, this press sleeve kit provides strong and dependable long-lasting service. The pulling spindles are heat treated and blackened for superior strength and corrosion resistance
- Compact & Portable: Our bush bearing insertion tool set comes with a blow-molded storage case, keeping everything organized and easy to carry from home garage to workshop
- VERSATILE SERVICE CAPABILITY: The Tiger Tool 15000 Starter Kit revolutionizes pin and bushing service by allowing the use of various Pin & Bushing Adapters for servicing rubber-isolated and threaded pins and bushings directly on the vehicle. Note: Adapters required for operation are sold separately, ensuring you have the flexibility to choose the ones needed for specific tasks.
- WIDE COMPATIBILITY: Commonly found on class 6-8 transportation trucks and equipment. (For use with Kenworth, for use with Peterbilt, for use with Freightliner, for use with Mack, for use with Volvo, etc.).
- EFFICIENT & POWERFUL: With the Tiger Tool 15000, the cumbersome process of handling or removing heavy suspension assemblies is no longer necessary. This kit enables direct service on the vehicle, eliminating the need to remove spring packs from the axle, and offers 20 tons of pulling power for efficient pin removal and installation.
- TIME & LABOR SAVINGS: The combination of the 15000 Pin & Bushing Starter Kit with one or more adapters streamlines the maintenance process, eliminating the need to disassemble the suspension or use a shop press. This system can reduce shop time by up to 70%, offering a comprehensive solution with over 20 different adapter kits available, making it the most extensive service solution on the market.
- UNMATCHED STRENGTH & DURBILITY: Capable of generating 20 tons of pulling strength, the 15000 system effortlessly tackles even the most seized and rusted pins and bushings. U.S. Patent No. 8627557.
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Bulletin Number: 05-63-18R; Revised 03/31/21 Page 1 of 2 NUMBER: 05-63-18R DATE: 06/20/18 REVISED: 03/31/21 APPLICABILITY: 2014-2018MY Forester 2015MY Crosstrek Hybrid (HEV) Model SUBJECT: Steering Rattle Sound / Steering Wheel Vibration CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Continued… SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. © 2018 Subaru of America, Inc. All rights reserved. INTRODUCTION: This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel. The material for the cushion portion of the front bushing has been changed. PRODUCTION CHANGE INFORMATION: The new bushings were incorporated into production starting with VIN JH567501. This bulletin will be updated with a starting VIN for the Crosstrek HEV when it becomes available. PART INFORMATION: The images below show the location of the front bushing and the new part as identified by the orange paint mark. Always refer to the Service Manual for inspection requirements prior to making any repairs. Bushing location OLD NEW Bulletin Number: 05-63-18R; Revised 03/31/21 Page 2 of 2 Description Part Number Note BUSHING-TRANSVERSE LINK FRONT 20204AG030 NOTE: The NEW front bushings will have both the metal ring and an orange paint mark. SERVICE PROCEDURE / INFORMATION: The service procedures for inspection and replacement of the bushings along with lower control arm assembly R&R remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. Customer satisfaction and retention starts with performing quality repairs. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code LOWER ARM and / or BUSHINGS R&R- ONE B611-401 1.5 LOWER ARM and / or BUSHINGS R&R- BOTH B611-404 1.9 NBM-25 SUBLET REPAIR / ADMINISTRATION EXPENSES C101-108 0.3 Repair times include: R&R and / or bushing / arm replacement and front end alignment. IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
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