New A/C Compressor / Clutch Assembly – 2014-2016 Subaru

SEOCONTENT-START

Bulletin Number: 10-84-16R; Revised 06/14/16 Page 1 NUMBER: 10-84-16R DATE: 04/14/16 Revised: 06/14/16 APPLICABILITY: 2015-16MY WRX and STI Models 2014-16MY Forester Models 2014-16MY Impreza and XV Crosstrek Models SUBJECT: New A/C Compressor / Clutch Assembly CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Continued… Introduction: This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly. Production Change Information: The new A/C compressor assemblies were incorporated into production starting with the VINs listed below: Vehicle / Model Starting VIN WRX / WRX STI G*819293 Forester G*469916 Impreza / XV Crosstrek 4 Door- G*004001 5 Door- G*212351 Part Information: DESCRIPTION PART NUMBER APPLICABILITY COMPRESSOR ASSEMBLY 73111VA000 WRX / WRXSTI 73111FJ030 XV Crosstrek HEV 73111FJ040 Forester, Impreza, XV Exc. HEV SERVICE INFORMATION ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. © 2016 Subaru of America, Inc. All rights reserved. Bulletin Number: 10-84-16R; Revised 06/14/16 Page 2 Service Procedure / Information: When receiving a customer concern of the A/C system being inoperative and testing / diagnosis reveals the compressor clutch is defective: • Confirm the VIN is prior to the production change. • Inspect the serial number of the A/C compressor. Assemblies with a Serial Number beginning with 51001***** or HIGHER (October 1, 2015) are equipped with the new clutch. Decode the Serial Number using the photos and illustration shown below. • If the Serial Number is 50930***** or BEFORE (September 30, 2015) , replace the A/C compressor assembly following the procedure outlined in the applicable Service Manual. Warranty / Claim Information: For vehicles within the Basic New Car Limited Warranty period or covered by a Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information: WRX, STI, IMPREZA AND XV CROSSTREK MODELS Labor Description Labor Operation # Failure Code Labor Time A/C COMPRESSOR R&R B015-001 CSK-42 0.5 TESTING, EVACUATE & RECHARGE A/C SYSTEM C010-101 1.0 FORESTER MODELS Labor Description Labor Operation # Failure Code Labor Time A/C COMPRESSOR R&R B014-001 DSB-42 0.5 TESTING, EVACUATE & RECHARGE A/C SYSTEM C010-101 1.0 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.

**************************************************************************************************************

SEOCONTENT-END