Remote Engine Start Systems – 2014-2017 Subaru Forester

SEOCONTENT-START

TSM SSG Rev 01/10/17 !IMPORTANT! • Test and diagnose any vehicle diagnostic trouble codes (DTC) prior to proceeding with any remote engine start (RES) part replacements. • Make sure the vehicle has a fully-charged battery before proceeding, around 12.63 volts. • Ensure that all harness connectors are securely seated per respective installation instructions. • Make sure the vehicle has a suffi cient amount of fuel. • This guide references back to the respective system’s installation instructions, please have a copy of the installation instructions on hand during troubleshooting. Remote Engine Start Systems Troubleshooting Guide Applicable to 2014-2017MY Forester Vehicles “This Troubleshooting Guide is intended for use by professional technicians ONLY. It is written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described in this guide, DO NOT assume that your vehicle will have that condition.” 2 Table of Contents Service Part Matrix …………………………………………………………………………………………………………………………….. 3 Service Part Graphic Detail …………………………………………………………………………………………………………………. 4 System Layout …………………………………………………………………………………………………………………………………… 5 Wire Harness Connector Layout ………………………………………………………………………………………………………….. 6 RES Control Module 8-pin Harness ……………………………………………………………………………………………. 6 RES Harness 8-pin Ignition Switch Connectors …………………………………………………………………………… 7 RES Control Module 12-pin Harness ………………………………………………………………………………………….. 8 RES Harness 2-pin Mate to Vehicle Pre-arranged Connector………………………………………………………… 9 RES Harness 4-pin Mate to Vehicle Pre-arranged Connector………………………………………………………… 9 Remote Engine Start Control Module Registration Procedure – SSMIII ……………………………………………………. 10 Remote Engine Start Control Module Registration Procedure – DST-i ……………………………………………………… 11 Remote Engine Start Bi-directional transmitter programming procedure ………………………………………………….. 12 Remote Engine Start Diagnostic Mode ……………………………………………………………………………………………….. 13 Advanced Troubleshooting ………………………………………………………………………………………………………………… 14 “The RES system shuts down when any vehicle door (or rear gate on 5-door vehicles) is opened” ……….. 14 “The vehicle starts by itself without pressing the transmitter button ……………………………………………………. 14 “The SSMIII SDI screen displays “Registration Failure” when attempting to register the RES module to the vehicle”.. …………………………………………………………………………………………………………………………………………. 15 “CAN Dignostic Trouble Codes (“U codes”) are triggered in the vehicle” …………………………………………….. 16 “The vehicle’s ignition turns on when the remote engine start system is activated but does not crank the …. starter” ……………………………………………………………………………………………………………………………………………. 17 “The remote engine start system does not power the vehicle’s ignition circuits after receiving the remote start command” …………………………………………………………………………………………………………………………… 18 “The vehicle starts when the remote engine start system is activated, but the heater / air conditioning does not turn on” ………………………………………………………………………………………………………………………… 19 “The RES system does not respond when the transmitter button is pressed 2-times” …………………………… 20 “The RES system bi-directional feature does not function” ……………………………………………………………….. 21 “The Vehicle’s Ignition Powers and The Horn Honks Two (2) Times When Activating the Remote Engine Start Function” ……………………………………………………………………………………………………………………………………. 22 Post Installation Checklist………………………………………………………………………………………………………………….. 23 3 RES System Part Information Remote Engine Start System Part Matrix F o r e s t e r F o r e s t e r 2014MY 2015-2017MY Complete RES Kit—————————– H001SSG401 H001SSG501 Service Part Number H001SSG010 RES ECU Replacement Kit X X H001SSG460 RES Bi-Directional Fob (qty 1) X X H001SSG020 Ignition Harness Replacement Kit – 14MY X H001SFJ620 Ignition Harness Replacement Kit – 15MY X H001SSG030 Pre-Arranged Jumper Harness Kit X X H001SSG041 Antenna Replacement Kit X X H001SSG050 Hood Switch / Bracket Replacement Kit X X Please Note: The service part numbers referenced above are current as of the revision of this document. Please check with your parts department for verifi cation. 4 Service Part Detail H001SSG041 Antenna Replacement Kit H001SSG460 RES Bi-Directional Transmitter H001SSG050 Hood Switch / Bracket Replacement Kit H001SSG020 Ignition Harness Replacement Kit H001SSG030 Pre-Arranged Jumper Harness Kit H001SSG010 RES ECU Replacement Kit H001SFJ620 Ignition Harness Replacement Kit APPLIES TO 15MY VEHICLE ONLY APPLIES TO 14MY VEHICLE ONLY 5 System Layout 8-pin Female Ignition Connector Mates to Vehicle’s Ignition Switch See Detail B 2-pin Power Window Connector Mates to 2-pin Pre-arranged Connector See Detail D 8-pin RES Control Module Connector See Detail A 4-pin RES Harness Connector Mates to 4-pin Pre-arranged Connector See Detail E 30 AMP Main Power Fuse Windshield Mounted Antenna / Receiver RES Control Module 12-pin RES Control Module Connector See Detail C Engine Compartment: Hood safety switch and bracket mounts to the fender wall near the air box. 2-pin pre-arranged connector plugs into the RES hood safety switch. 8-pin Male Ignition Connector Mates to Vehicle’s Ignition Harness See Detail B 30 AMP Power Fuse 6 Wire Harness Connector Layouts Pin Wire Color Function In / Out Pol. Description 1 Blue Ignition 2 Output + Ignition switch Ig 2, RES ignition 2 output 2 White/Red Battery 2 Input + Battery (12 volt) input to RES Control Module 3 Yellow Accessory Output Output + Output to power ignition switch accessory circuit during RES operation 4 White/Black Starter 1 Output + Starter Crank Output 5 Green Ignition 1 I/O + Ignition switch Ig 1 Input, RES ignition 1 output 6 Open Open 7 Red/Black Starter 2 Output + Starter crank 2 output 8 White Battery 1 Input + Battery (12 volt) input to RES Control Module VIEW FROM WIRE END “Detail A” 8-pin RES Control Module Connector NOTE: Connector Layout Applies to all: 2014-2017MY Forester Vehicles 7 Wire Harness Connector Layouts Pin Wire Color Function In / Out Pol. Description 1 Green Ignition 1 I/O + Ignition switch Ig 1, RES ignition 1 output 2 Yellow Accessory Output + Ignition switch accessory, RES accessory output 3 White/Black Starter 1 Output + Starter crank output 4 White Battery I/O + Ignition switch battery + feed 5 White/Red Battery 2 I/O + Ignition switch battery + feed 6 Blue Ignition 2 Output + Ignition switch Ig 2, RES ignition 2 output 7 Red/Black Starter 2 Output + Starter 2 Output 8 Open Cavity Open — NA NA 8-Pin Male Connector Mates to Vehicle’s Ignition Switch Harness VIEW FROM WIRE END “Detail B” 8-pin RES Ignition Switch Connectors 8-Pin Female Connector Mates to Vehicle’s Ignition Switch VIEW FROM WIRE END Pin Wire Color Function In / Out Pol. Description 1 Green Ignition 1 I/O + Ignition switch Ig 1, RES ignition 1 output 2 Yellow Accessory Output + Ignition switch accessory, RES accessory output 3 White/Black Starter 1 Output + Starter crank output 4 White Battery I/O + Ignition switch battery + feed 5 White/Red Battery 2 I/O + Ignition switch battery + feed 6 Blue Ignition 2 Output + Ignition switch Ig 2, RES ignition 2 output 7 Red/Black Starter 2 Output + Starter 2 Output 8 Open Cavity Open — NA NA NOTE: Connector Layout Applies to all: 2014-2017MY Forester Vehicles NOTE: Connector Layout Applies to all: 2014-2017MY Forester Vehicles 8 Wire Harness Connector Layouts Pin Wire Color Function In / Out Pol. Description 1 Black Chassis Ground Input – Chassis ground input to RES system 2 Open NA NA NA NA 3 Open NA NA NA NA 4 Blue CAN Low NA Data High Speed CAN data transmit / receive 5 Open NA NA NA NA 6 Tan Power Window Inter. NA NA Interrupts ground trigger to power window ignition relay during RES 7 Open NA NA NA NA 8 Open NA NA NA NA 9 Yellow/Black Hoood Safety Switch Input Input – Registers ground with hood is open, rests neutral when hood is closed 10 Red CAN High NA Data High Speed CAN data transmit / receive 11 Tan/Red Power Window Inter. NA NA Interrupts ground trigger to power window ignition relay during RES 12 Open NA NA NA NA VIEW FROM WIRE END “Detail C” 12-pin RES Control Module Connector 6 12 1 7 NOTE: Connector Layout Applies to all: 2014-2017MY Forester Vehicles 9 Wire Harness Connector Layouts Pin Wire Color Function In / Out Pol. Description 1 Yellow/Black Hood Safety Switch Input Input – Registers ground with hood is open, rests neutral when hood is closed 2 Black Chassis Ground Input – Chassis ground input for RES system 3 Blue CAN Low NA Data High Speed CAN data transmit / receive 4 Red CAN High NA Data High Speed CAN data transmit / receive 4-Pin Female Connector Mates to Vehicle’s 4-Pin Female Pre-arranged Connector VIEW FROM WIRE END “Detail D” 2-pin RES Power Window Interrupt Connector Pin Wire Color Function In / Out Pol. Description 1 Tan Power Window Inter. NA NA Interrupts ground trigger to power window ignition relay during RES 2 Tan/Red Power Window Inter. NA NA Interrupts ground trigger to power window ignition relay during RES 2-Pin Male Connector Mates to Vehicle’s 2-Pin Female Pre-arranged Connector VIEW FROM WIRE END 2 1 “Detail E” 4-pin RES Pre-Arranged Connector 4 3 2 1 NOTE: Connector Layout Applies to all: 2014-2017MY Forester Vehicles NOTE: Connector Layout Applies to all: 2014-2017MY Forester Vehicles 10 Remote Engine Start Control Module Registration Procedure – SSMIII 1. Use of Subaru Diagnostic Interface (SDI) is required. 2. Verify SSM III (SDI) software is current. Using the arrows on the SDI select “All Other Model” SDI SETUP REGISTRATION Insert any ignition key into the ignition cylinder and turn to the RUN position Press and hold the SDI “Menu” and “C” buttons simultaneously for approximately 5 seconds to enter stand alone mode Proceed to “Registration” Plug the SDI diagnostic plug into the vehicles diagnostic connector SDI screen will display “Reg Remote Cont. Eng Starter Yes: ENT / No: C” Confirm Ignition Sw On Press “Ent” The SDI screen will display “Select Reg Sys” Press ENT to select Immobi Sys SDI screen will display “Smart System : ENT Otherwise : C” SDI screen will display “Confirm IGN ON YES : ENT / NO : C ” Using the arrows on the SDI select “Imm Regist” Using the arrows on the SDI select “Subaru Vehicle” SDI screen will display “IMMOBILIZER Press Ent” SDI screen will display “Registering… Please Wait” SDI screen will display “Remo.con.eng.st regist.success” Registration Complete PRESS ENT PRESS C Using the arrows on the SDI select “R/C E/G ST Reg” WAIT PRESS ENT PRESS ENT PRESS ENT PRESS ENT PRESS ENT PRESS ENT PRESS ENT PRESS ENT PRESS ENT 11 Remote Engine Start Control Module Registration Procedure – DST-i DST-i SETUP REGISTRATION With an Access key inside the vehicle, turn ON the ignition Press and hold the DST-i “B” and “A” buttons simultaneously for approximately 5 seconds to enter stand alone mode DST-i screen will display “Press YES if it is a smart system, otherwise press NO. Using the arrows on the DST-i, select “Name” DST-i screen will display “Execute Remote Engine Start CM Registration? Press YES or NO Registration Complete PRESS A PRESS A PRESS A PRESS A PRESS A PRESS A PRESS A PRESS A Plug the DST-i Using the arrows on the DST-i, select Diagnostic and Press “A” to proceed to Registration diagnostic plug diagnostic connector into the vehicle’s Using the arrows on the DST-i, select “Legacy / Outback” Using the arrows on the DST-i, select “Model year” Using the arrows on the DST-i, select the vehicle model year “XXMY” Using the arrows on the DST-i, select “Immobilizer” Using the arrows on the DST-i, select “YES” DST-i screen will display “Check if Ignition SW is turned ON.” Using the arrows on the DST-i, select “YES” Using the arrows on the DST-i, select “Remote Engine Start CM Registration” DST-i screen will display “Successful [Remote Engine Start CM Registration] Press OK” Using the arrows on the DST-i, select “YES” PRESS A PRESS A Using the arrows on the DST-i, select “OK” 12 Remote Engine Start Bi-directional Transmitter Programming Procedure NOTE: Up to eight (8) transmitters can be programmed to the remote engine start system. 1. Open the driver’s door (the driver’s door must remain open throughout the entire process). 2. Depress and hold the vehicle’s brake pedal. 3. Turn the ignition to the “on” then “off”, “on” then “off”, “on” then “off”, then back “on” and leave “on” throughout the programming process. (Four ignition key cycles ending in “on”, total duration from point of fi rst ignition “on cycle must not exceed fi ve (5) seconds) 4. The system will fl ash the side marker lights, tail lights, front position lights and honk the horn three (3) times, indicating that the system has entered transmitter learn mode. 5. Press and release the “ “ button on the transmitter you wish to program. 6. The system will fl ash the side marker lights, tail lights, front position lights and honk the horn one (1) time, indicating that the system has learned the transmitter. Upon successful programming, the remote start confi rming transmitter button will fl ash one (1) time (within fi ve (5) seconds). 7. Repeat step fi ve (5) for any additional transmitters (the system will accept up to eight (8) transmitters). 8. The system will exit transmitter programming mode if the ignition key is turned to the OFF position, the door is closed or after two (2) minutes. 13 Remote Engine Start Diagnostic Mode The Forester remote engine start module is equipped with a diagnostic mode that will aid in troubleshooting abnormal failure to start or abnormal shut down conditions. The diagnostic mode saves the last abnormal failure to start or abnormal shut down in memory. Normal shut downs will not be included in the diagnostic table. Normal shutdowns include: 15-minute run time expiration, shut down or failure to start when the vehicle door is opened, shut down via RES transmitter and failure to start when the service mode is active. Accessing diagnostic mode (same as transmitter learn mode): 1. Open the driver’s door (the driver’s door must remain open throughout the entire process). 2. Depress and hold the vehicle’s brake pedal. 3. Turn the ignition to the “on” then “off”, “on” then “off”, “on” then “off”, then back “on” and leave “on” throughout the programming process. (Four ignition key cycles ending in “on”, total duration from point of fi rst ignition “on cycle must not exceed fi ve (5) seconds) 4. The system will fl ash the side marker lights, tail lights, front position lights and honk the horn three (3) times, indicating that the system has entered transmitter learn mode. 5. Release the brake pedal and then immediately press and release the brake pedal again. 6. The system will fl ash the side marker lights, tail lights, front position lights and honk the horn a number of times corresponding with the table below. Horn Honks Shutdown Condition Diagnosis No Honk Normal Operation Normal remote start operation. No abnormal shut downs have occurred since installation of the system. 1 Honk Hood Safety Switch Active Verify that hood is closed and latched. Check for damaged or mis-aligned hood switch/bracket. 2 Honks Brake Pedal Depressed Check for damaged or inop brake switch in vehicle or connection issue between BIU and brake pedal switch. This does not indicate failure of an RES component. 3 Honks RES Stop Request The vehicle’s BIU sent a “stop request” to the RES module to indicate a vehicle related concern (DTC’s, etc.). Vehicle condition must be corrected prior to restoring RES operation. This does not indicate failure of an RES component. Contact SOA for a listing of conditions and DTC’s that would cause the BIU to transmit an “RES Stop Request” message. 4 Honks RPM Over-rev The RES module reads a CAN message to determine engine speed (> 3,500 RPM). Check vehicle systems to determine what would cause an abnormal high RPM. This does not indicate failure of an RES component. 5 Honks Missing CAN Messages The RES system detected missing CAN Bus messages from the BIU or TCU. Verify proper operation of both BIU and TCU. This does not indicate failure of an RES component. 6 Honks Shifter Not in Park This indicates that the shifter was not in park at time of RES activation or was moved out of park after RES activation. Verify operation of transmission/shifter switches. Verify operation of the BIU and TCU. This does not indicate failure of an RES component. 7 Honks CAN Error This fault indicates that the RES module recorded 24 or more CAN error messages. Clear any vehicle DTC’s that are present and re-test. If DTC’s continue to occur, remove the (2) 30 AMP fuses from the RES main harness. If DTC’s return, there is an issue with another vehicle component. If DTC’s do not return or return only when RES system is running the vehicle, replace the RES control module p/n H001SFJ010. 14 The RES system shuts down when any vehicle door (or rear gate on 5-door vehicles) is opened. – This is an additional safety feature and is normal operation. Note: The vehicle will continue to run if the trunk is opened on sedan vehicles. Advanced Troubleshooting The vehicle starts by itself without pressing the transmitter button Two conditions could exist that would allow the vehicle to start without user interaction with the RES transmitter. 1. Another user’s transmitter accidently programmed to the system and in range of activation. 2. Damage (usually caused by severe drop/shock) to the RES transmitter that is allowing the button to stay engaged or damage causing a self transmit. 1. Another user’s transmitter accidently programmed to the system and in range of activation. To correct this situation, the unauthorized transmitter must be de-programmed from the system. All customer RES transmitters must be available. Following the transmitter programming instructions on page 11 of this guide, when you reach step 5, you will program each transmitter multiple times to fi ll all 8 memory slots. For example, if 2 transmitters are available, program each transmitter four (4) times. This will de-program any unauthorized transmitter. Does this solve the problem? NO 2. Damage (usually caused by severe drop/shock) to the RES transmitter that is allowing the button to stay engaged or damage causing a self transmit. If this issue is the cause of the vehicle starting on it’s own, a slight touch or rub of the button on the RES transmitter would cause it to activate. If this is the case, the recommended action is to replace the RES transmitter P/N H001SSG460. 15 The SSMIII SDI screen displays “Registration Failure” when attempting to register the RES module to the vehicle. – Are the 8-pin and 12 pin connectors at the RES control module secure? -Are the ignitions switch T-connectors properly installed and secure? – Are the vehicle pre-arrangement connectors secure between the RES control module and pre-arrangement connectors? Ensure that all wire harness connectors are secure at the RES control module, ignition switch and vehicle pre-arrangement connectors and re-attempt the registration process. YES NO YES – Unplug the 5-pin antenna / receiver harness from the RES control module and re-attempt the registration process. Replace the RES ECU Replacement Kit (p/n H001SSG010). Advanced Troubleshooting – Verify +12 volt battery power at the white and white/red wires (pins 2 and 8) of the 8-pin RES module connector. – Verify +12 volt battery power at the white and white/ red wires (pin 4 & 5) of the 8-pin male and female ignition connectors. – Verify that the (2) 30-AMP fuses on the RES ignition harness are not blown. – Verify that no loose or damaged terminals / connectors are present at the RES control module 12-pin connector, 2-pin prearranged connector or 4-pin pre-arranged connector. Replace any blown fuses in the RES ignition harness as necessary If loose or damaged terminals are found at the 8-pin RES module connector, replace the RES ignition harness as necessary (p/n H001SSG020(14MY) or H001SFJ620(15MY)). If loose or damaged terminals are found at the 8-pin male or female ignition switch connectors, replace the RES ignition harness as necessary (p/n H001SSG020(14MY) or H001SFJ620(15MY)). If loose or damaged terminals are found at the RES control module 12-pin connector, 2-pin pre-arranged connector or 4-pin pre-arranged connector replace the RES pre-arranged jumper harness as necessary (p/n H001SSG030). NO YES NO YES Replace the antenna / receiver and wire harness as necessary (p/n H001SSG040). – Verify that there is no damage the antenna / receiver harness at the RES control module or any areas where it is routed to the windshield mounted antenna / receiver. YES 16 CAN Diagnostic Trouble Codes (“U codes”) are triggered in the vehicle. – Temporarily remove the (2) 30 amp power fuses from the RES ignition harness and unplug the 12-pin RES control module connector. Do the DTC’s clear and remain cleared when the vehicle is operated using the ignition key? NOTE: After verifi cation, re-install the (2) 30 AMP fuses and plug the 12-pin connector back into the RES control module. This problem is likely not related to the RES system. YES NO YES – Unplug the 5-pin antenna / receiver harness from the RES control module and operate the vehicle using the ignition key. Do the DTC’s return? Verify that there is no damage the antenna / receiver harness at the RES control module or any areas where it is routed to the windshield mounted antenna / receiver. Replace the antenna / receiver and wire harness as necessary (p/n H001SSG040). Advanced Troubleshooting – Verify +12 volt battery power at the white and white/red wires (pins 2 and 8) of the 8-pin RES module connector. – Verify +12 volt battery power at the white and white/ red wires (pins 4 & 5) of the 8-pin male and female ignition connectors. – Verify that the (2) 30-AMP in-line fuses on the RES ignition harness are not blown. – Verify that no loose or damaged terminals / connectors are present at the RES control module 12-pin connector, 2-pin prearranged connector or 4-pin pre-arranged connector. Replace any blown fuses in the RES ignition harness as necessary If loose or damaged terminals are found at the 8-pin RES module connector, replace the RES ignition harness as necessary (p/n H001SSG020(14MY) or H001SFJ620(15MY)). If loose or damaged terminals are found at the 8-pin male or female ignition switch connectors, replace the RES ignition harness as necessary (p/n H001SSG020(14MY) or H001SFJ620(15MY)). If loose or damaged terminals are found at the RES control module 12-pin connector, 2-pin pre-arranged connector or 4-pin pre-arranged connector, replace the RES pre-arranged jumper harness as necessary (p/n H001SSG030). NO YES NO Replace the RES ECU Replacement Kit (p/n H001SSG010). YES 17 The vehicle’s ignition turns on when the remote engine start system is activated but does not crank the starter Advanced Troubleshooting YES YES – Unplug the 5-pin antenna / receiver harness from the RES control module and re-register the RES control module to the vehicle using the SSMIII. Verify that there is no damage the antenna / receiver harness at the RES control module or any areas where it is routed to the windshield mounted antenna / receiver. Replace the antenna / receiver and wire harness as necessary (p/n H001SSG040). – Verify +12 volt battery power at the white and white/ red wires (pins 2 and 8) of the 8-pin RES module connector. – Verify +12 volt battery power at the white and white/ red wires (pins 4 & 5) of the 8-pin male and female ignition connectors. – Verify that the (2) 30-AMP in-line fuses on the RES ignition harness are not blown. – Verify that no loose or damaged terminals / connectors are present at the RES control module 12-pin connector, 2-pin prearranged connector or 4-pin pre-arranged Replace any blown fuses in the RES ignition harness as necessary If loose or damaged terminals are found at the 8-pin RES module connector, replace the RES ignition harness as necessary (p/n H001SSG020(14MY) or H001SFJ620(15MY)). If loose or damaged terminals are found at the 6-pin male or female ignition switch connectors, replace the RES ignition harness as necessary (p/n H001SSG020(14MY) or H001SFJ620(15MY)). If loose or damaged terminals are found at the RES control module 12-pin connector, 2-pin pre-arranged connector or 4-pin pre-arranged connector, replace the RES pre-arranged jumper harness as necessary (p/n H001SSG030). NO YES or NO Replace the RES ECU Replacement Kit (p/n H001SSG010). YES – Was the RES control module successfully programmed to the vehicle using the SSMIII? Follow the procedures for “Remote Engine Start Control Module Registration” on page 10 of the guide to register the RES control module to the vehicle. YES NO YES – Are any CAN diagnostic (“U codes”) present in the vehicle? NO – Temporarily bypass the hood safety switch and connect a battery charger to the vehicle’s battery. Attempt the remote start system again with the battery charger connected. – Does this solve the problem? NO Replace or recharge the vehicle’s battery as necessary. Note: the RES system is required to cease crank output if the vehicle’s ignition circuit is registering less than 9.0 volts at RES system power-up. The system will make 3 additional attempts. The system will also abort the RES process (no start reattempts will occur) if ignition circuit is registering < or equal to 6.0 volts during the starter crank cycle. Note: Be sure to re-connect the hood safety switch after test. YES 18 The remote engine start system does not power the vehicle’s ignition circuits after receiving the remote start command – Does the vehicle start and operate properly when starting with the ignition key? – Verify that the remote engine start 8-pin ignition switch male and female connectors are securely seated. – Verify that the RES ignition harness 8-pin connector and RES jumper harness 12-pin connector are securely seated into the remote engine start control module. YES -Verify that there is +12 volt output at pin 5 (Green wire) of the RES ignition harness 8-pin connector and +12 volt output at pin 1 (Blue wire) of the RES ignition harness 8-pin connector after the remote engine start system is activated. – Verify that the (2) 30 AMP fuses on the RES ignition harness are not blown and replace as necessary. NO Advanced Troubleshooting Retest – If this did not fi x the problem replace the RES ECU Replacement Kit (p/n H001SSG010). Does this solve the problem? Replace the RES ignition harness (p/n H001SSG020(14MY) or H001SFJ620(15MY)). NO – Was the RES control module successfully programmed to the vehicle using the SSMIII? Follow the procedures for “Remote Engine Start Control Module Registration” on page 10 of the guide to register the RES control module to the vehicle. YES NO 19 Advanced Troubleshooting The vehicle starts when the remote engine start system is activated, but the heater / air conditioning does not turn on – Does the heater / air conditioning turn on when the vehicle is running with the ignition key? – Verify that the remote engine start 8-pin ignition switch male and female connectors are securely seated. – Verify that the RES ignition harness is securely seated into the RES control module. YES – Are the heater or air conditioning controls in the vehicle preset to the desired setting prior to activation of the remote engine start system? NO – The remote engine start system does not have the ability to adjust the vehicle’s climate controls, they must be preset to the desired setting prior to activation. – For electronic climate control vehicles, the display should read “Full Auto”. The blower may not come on at full speed, but the vehicle will automatically set the climate control to heat or cool the interior to a median temperature. This is normal operation. -Verify that there is +12 volt output at the RES ignition harness 8-pin connector, pin 3 (yellow wire). NOTE: There will be no output on these wires while the starter motor is energized. – Verify that the (2) 30 AMP fuses on the RES ignition harness are not blown and replace as necessary. NO YES Retest – If this did not fi x the problem replace the RES ECU Replacement Kit (p/n H001SSG010). Does this solve the problem? Replace the RES ignition harness (p/n H001SSG020(14MY) or H001SFJ620(15MY)). NO 20 The RES system does not respond when the transmitter button is pressed 2-times. – Do both transmitters fail to function when and an activation attempt is made? – Using the “Remote Engine Start Bi-directional transmitter programming procedure” on page 11 of this guide, attempt to re-program the non-functioning RES transmitter. Does this solve the problem? YES Using the “Remote Engine Start Bi-directional transmitter programming procedure” on page 11 of this guide, attempt to re-program both transmitters. Does this solve the problem? NO YES Advanced Troubleshooting Replace the RES bi-directional transmitter(s) p/n H001SSG460. Does this solve the problem? NO NO – Inspect the RES antenna / receiver harness for shorts or damage. – Inspect the RES antenna / receiver harness connectors at the windshield mounted antenna and RES control module for Replace the RES antenna / receiver and harness p/n H001SSG040. YNEOS – Do the RES transmitter batteries have suffi cient charge? Note: The 3V lithium battery should register a 3V charge while tested under load. Battery life under normal usage is approximately 1 year. Refer to the vehicle’s owner’s manual remote start section for battery replacement. YES NO 21 The RES system bi-directional feature does not function – Does the bi-directional feature fail to function on both transmitters after the vehicle has successfully started? – Using the “Remote Engine Start Bi-directional transmitter programming procedure” on page 11 of this guide, attempt to re-program the non-functioning RES transmitter. Does this solve the problem? YES – Inspect the RES antenna / receiver harness for shorts or damage. – Inspect the RES antenna / receiver harness connectors at the windshield mounted antenna and RES control module for loose or damaged terminals. NO YES Replace the RES bi-directional transmitter(s) p/n H001SSG460. NO Replace the RES antenna / receiver and harness p/n H001SSG040. Advanced Troubleshooting – Do the RES transmitter batteries have suffi cient charge? Note: The 3V lithium battery should register a 3V charge while tested under load. Battery life under normal usage is approximately 1 year. – Transmitter range and bi-directional functionality will deteriorate as batteries near end of life. – Refer to the vehicle’s owner’s manual remote start section for battery replacement. YES NO 22 The Vehicle’s Ignition Powers and The Horn Honks Two (2) Times When Activating the Remote Start Function -Hood Open – Verify that the hood safety switch/bracket are properly installed. Check for damage or misalignment of the switch/ bracket. – The Yellow/Black wire (pin 9) of the 12-pin RES control module connector should register ground when the hood is open and register voltage or open when the hood is closed. – Brake Pedal Depressed Check for damaged or inoperable brake switch in the vehicle or connection issue between BIU and brake pedal switch. The RES module reads this input through a CAN Bus message and is likely a vehicle related issue rather than a remote start component failure. Advanced Troubleshooting – The remote engine start system is detecting one of the following safety shutdown inputs. This must be corrected prior to restoring normal remote start functionality. 1. Hood Open 2. Brake Pedal Depressed 3. Ignition key sense circuit active (key in ignition cylinder) 4. Service Mode is enabled – Ignition Key Sense Circuit Active Verify that no ignition key is resting in the ignition cylinder. Check for damaged or inoperable key sense switch in the vehicle or connection issue between BIU and key sense switch. The RES module reads this input through a CAN Bus message and is likely a vehicle related issue rather than a remote start component failure. – Service Mode Enabled Service Mode prevents activation of the RES system while the vehicle is being serviced. To enable or disable service mode: 1. Sitting in the driver’s seat with all doors (including rear gate) closed. 2. Verify that the transmission shifter is in the “park” position. 3. Turn the ignition key to the “on” position. 4. Depress and hold the vehicle’s brake pedal. 5. Press the RES transmitter Start button three (3) times pausing one (1) second between presses. 6. The systen will pause for one (1) second and the vehicle’s horn will honk three (3) times to indicate service mode has been enabled or one (1) time to indicate service mode has been disabled. NO NO NO 23 Post Installation Checklist 1. REMOTE ENGINE START- Make sure the key is removed from the ignition switch, the engine hood is closed and all doors and rear gate are closed. Press the START button twice within 3 seconds – The parking lights should fl ash once, the horn should beep once then the vehicle should crank and start. Once started the parking lights will turn on and stay on and the transmitter button will fl ash 2 times every 5-seconds signifying the vehicle is started. 2. SHUT DOWN WITH DOOR OPENING – While the vehicle is running under remote engine start, wait at least fi ve (5) seconds and then confi rm that all function’s (lock, unlock, etc.) operate properly on the FACTORY transmitter. Once FACTORY transmitter functionality is confi rmed press the UNLOCK button on FACTORY transmitter and open any vehicle door or rear gate (5-door vehicle) The remote engine start system should shut down and the transmitter button should fl ash three (3) times indicating the system has shut down. 3. ACTIVATION WITH DOOR OPEN – Make sure the key is removed from the ignition switch and the engine hood is closed. Open the driver’s door, press the START button twice within 3 seconds – The vehicle’s ignition should power momentarily and then shut down and the vehicle’s horn should honk and the parking lights should fl ash a total of six (6) times. The vehicle should not start with any door or rear gate (5-door vehicle) opened. 4. BRAKE PEDAL SAFETY – While sitting in the vehicle with all doors and rear gate (trunk is not monitored on sedans) closed, restart the vehicle using the remote engine starter, press the brake pedal – The vehicle should shut off. 5. KEY-IN-SENSE – While sitting in the vehicle with all doors and rear gate closed, insert the ignition key into the ignition switch but keep in off position, activate the remote engine start function – the vehicle should fl ash the lights as if it is going to start but then the horn should beep twice and the remote engine starter does not attempt to start the vehicle since it senses the key in the ignition. 6. HOOD SAFETY SWITCH – Open the engine hood and activate the remote engine start function – The horn should beep two additional times signifying that hood safety switch is tripped and the vehicle will not start. 7. HEATER / AC FUNCTION – Insert the ignition key and turn the ignition to the run position, preset the vehicle’s heater or air conditioning to the on position then turn the ignition off and remove the ignition key. Activate the remote engine start system and verify that the heater or air conditioning turns on to the preset setting for manual climate controlled vehicles and turns to the “Full Auto” setting for electronic climate control vehicles. 8. 15-MINUTE RUN TIME – Activate the remote engine start system and allow the system to run for the 15-minute preset run time. The remote engine start system should shut the vehicle off in 15 minutes (+/- 10 seconds). 9. TRANSMITTER FUNCTIONALITY VERIFICATION – Activate the remote engine starter using both of the supplied single button transmitters.

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