NHTSA ID Number: 10233061
Manufacturer Communication Number: Announcement
Summary
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
Subarunet Announcement
To: All Subaru Retailers From: Subaru of America, Inc.
Date: December 03, 2014
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
The following must be reviewed by all retailer personnel who are involved with new vehicle receipt from transport carrier and PDI. This document reviews existing vehicle check-in requirements and includes information on a change in the transit storage location for the Navigation SD Card. Please read the entire document. It is highly recommended that vehicle receiving staff review and sign off on this document to indicate they have been informed of this information.
All Retailers are reminded that when performing the Vehicle Inspection Procedure for vehicles received from any transportation carrier to follow ALL the inspection procedures outlined in the Transportation Section (Section 2) of the Claims Policies and Procedures. The Claims Policies and Procedures are found on Subarunet under Service- Claim Entry/ Info. Relevant excerpts from these policies are listed later in this announcement.
IMPORTANT CHANGE: Going forward, the Navigation SD card will be packaged in a small plastic bag and placed in the foam storage tray or in the left side of the sub trunk compartment. The exact location varies by model. Please see the following photos for the new locations for the transit storage of the Navigation SD cards
In order to better secure the Navigation SD cards while in transit from SOA processing facilities, a new transit storage procedure is being implemented for both domestic and import vehicles. NOTE: For a short period of time, you may receive vehicles with Navigation SD Cards in either the current or the new location.
- All Navigation SD cards will be removed and placed into a static free bag and stored in specific locations of the trunk/cargo tray. (Outlined later in this document)
- 2015 Retailer PDI Checklist has been modified (as of 10/16/2014) to include the retrieval and installation of the Navigation SD card. See Subarunet \ Service \ Forms for this revised PDI Checklist.
- All retailers are reminded to inspect for these Navigation SD Cards at the time of vehicle receipt per SOA Policies and Procedures and to secure them as necessary to ensure their final receipt by the purchasing customer. NOTE: During this transition both the audio/navigation head unit as well as the trunk storage area should be checked to confirm that the card is present before noting it as missing.
The Navigation SD card will be in the left side of the sub trunk compartment for the following models:
Crosstrek, Forester, Impreza 5DR, and BRZ
The Navigation SD card will be in the center compartment of the foam tray for the following models:
OUTBACK
LEGACY
The following relevant excerpts from New Vehicle Receipt Policies and Procedures for Retailers are being provided as reference. Always refer to the on-line Subaru Claims Policies and Procedures for the most current information. The Claims Policies and Procedures are found on Subarunet under Service- Claim Entry/ Info
Section 2.2 New Vehicle Receipt states:
SOA requires that all vehicles be accepted, regardless of condition, at the time of delivery.
The retailer is responsible for the careful and complete inspection of each vehicle at the time of delivery. Vehicles that are delivered during normal business hours are to be inspected immediately. All damage and/or missing items are to be noted on the delivery receipt as described in Section 2.2.3. The delivery receipt is the carrier’s release of responsibility. Any condition omitted from the delivery receipt becomes the retailer’s responsibility (except in cases of hidden damage or delayed inspection).
These procedures include specific inspections for items found in the Interior and Trunk. This includes confirming that the SD Card/ Micro SD Card for the Audio / Navigation unit is present. Any missing equipment must be noted on the Delivery Receipt and acknowledged by the carrier driver.
Interior / Trunk Inspection
- Inspect all trim panels, upholstery, carpets, dash, sun visors, headliner and door trim.
- Check for tool kit, jack, wheel covers, keys and Owner Information Kit (OIK) and, if applicable, the Navigation DVD / SD card
Section 2.2.3 Documenting Damage provides the following warning and documentation requirements.
Warning: The signed delivery receipt is the carrier’s release of responsibility. Damage that has not been identified on the delivery receipt, at the time of delivery, will result in claim denial (debit) except in cases of properly documented delayed inspection or hidden damage.
Please do not write “Factory Damage” on the delivery receipt. The carrier will automatically deny claims that contain this notation.
After inspection is completed and notations are made, the delivery receipt should be signed and dated by both driver and retailer.
As described earlier, any notation of damage must include the documentation of any missing equipment whether that equipment is factory installed or port installed accessory. Retailers are responsible to confirm the presence of all equipment at the time of vehicle receipt. Failure to do so leaves the retailer fully responsible for any and all expense related to replacement of the missing equipment. SOA strongly requests that all retailers review their internal vehicle receipt procedures to ensure they are compliant with these long standing policies.
It is highly recommended that all retailers have similar internal procedures for the inspection of new vehicle trades/ transfers from other retailers.
Questions may be directed to the Subaru Claims Helpline at 1-866-SUBARU2 (1-866-782-2782).
40 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
Date: December 03, 2014
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
MC-10233061-9999.pdf 486.195KB
- 【Android 13 System Car Radio】Car Radio Compatible with Subaru Forester WRX Impreza 2013 2014 2015. With 2GB RAM and 64GB ROM, ensures smooth operation and multitasking capabilities. Built-in Bluetooth for answering, making phone calls, streaming music by hands-free. The 1280x720 high-resolution display video clear and vivid pictures and videos. You can enjoy your favourite music, movies and short videos from the car stereo.
- 【Car Stereo with Wireless Carplay & Android Auto】This car radio supports wireless Carplay/Android auto /Mirrorlink. Wirelessly connect your phone to the car's stereo infotainment system, providing a seamless experience. You can make phone calls, send messages, listen to music, and get directions using voice control, allowing you to focus on driving without worrying about using your phone, making your driving safely.
- 【Car Radio with GPS Navigation & WIFI】The built-in GPS module and external GPS antenna supports both online and offline map navigation. With Wi-Fi or hotspot connectivity, you can easily download and access to online navigation app and other video or music apps on Play Store. With the split-screen function, you can view two apps on the same screen simultaneously. For example, you can display navigation and music apps side by side, ensuring a more pleasant journey.
- 【FM/Steering Wheel Control】 With built-in FM radio that allows you to listen to radio programs and stay up-to-date with the latest news and weather information during driving. The car head unit also supports steering wheel controls, allowing you to effortlessly switch songs, change channels, and adjust the volume without taking your hands off the wheel, helping you stay focused on the road while enjoying a smooth and convenient driving experience
- 【SWC &AHD Rear Camera】The car head unit supports original car steering wheel control, such as switching songs, adjusting volume, answering calls, etc. The waterproof night vision camera offers 1080P resolution, reversing image is clearer no matter the weather conditions. Automatically switch the reversing image when reversing. Note: Professional installation is required. Incorrect wiring may cause a short circuit.
- Replaces the original part number: Compatible with Subaru Legacy Outback 8-inch touchscreen radio screen. The TsuperU uses upgraded materials, offering superior sensitivity, high definition, high temperature resistance, and is non-bubbling and non-whitening. With this part, you won't need to go to the dealer for a replacement, as they often recommend replacing the entire radio, which could cost thousands of dollars, but is completely unnecessary. Please watch the replacement video on YT's
- EASY PROBLEM SOLVED: If your display touch screen is cracked, delaminating, bubbles, White, fogging, air holes, unresponsive, has garbled, phantom, ghosted, ghosting, dead pixels, unresponsive, or looks bad, simply replace the TsuperU 8-inch screen navigation touchscreen and it will return to its original functionality without the need for a trip to the dealership for costly repairs. One replacement is all it takes to fix the problem
- COMPATIBLE WITH SUBARU MODELS: Navigation screen fits Subaru Outback 2.5i Limited Premium Sport Touring Premier 3.6R Limited Premier Touring radio digitizer screen 2019 2018. please check the OEM number and size carefully before purchasing, There are two versions of MAP & PHONE, compare with your original parts to make sure that this touch screen fits your car. The digitizer screen for the 8-inch touchscreen radio works with both GPS-equipped radios and non-GPS radios
- EASY TO INSTALL: The product comes with adhesive, you only need to tear off the protective film to use it, easy to install. for Subaru radio screen is an exact fit for the original vehicle. For display only 86471-AL65A 86471-AL65B 86471-AL66A 86471-AL68A 86431-AL66A 86431-AL62A 86431-AL65A 86471 AL65A 86471 AL65B 86471 AL66A 86471 AL68A 86431 AL66A 86431 AL62A 86431 AL65A 86471AL65A 86471AL65B 86471AL66A 86471AL68A 86431AL66A 86431AL62A 86431AL65A, 864734-AL66A, 86471AL76A, 86471-AL76A
- TOUCH RESPONSIVE: Touch screen meets OEM navigation system, high light transmission, high visibility, responsive, high touch accuracy. touch screen monitor is made of new upgraded material with high resolution, high clarity, more stable performance, faster response time, and has been rigorously tested to ensure a long service life, touch screen replacement
- 8 Core 64GB Android Radio:Our Android car radio is equipped with the latest version of Android and an 8-core CPU processor, delivering exceptional performance and a perfect user experience. With 4G RAM and 64G ROM, our radio ensures smooth operation and provides ample storage for downloading popular apps like YouTube. It is designed to be compatible with Subaru Forester Impreza WRX 2008-2012 models. If you’re unsure whether it’s a good fit for your vehicle, please ask us first
- Wireless and Wired Carplay Android Auto:The Subaru Forester Impreza WRX car stereo offers seamless connectivity with your smartphone’s apps and features like WhatsApp, Google Maps, and Telegram, whether through Bluetooth or a USB data cable. It also supports voice control through Siri or Google Assistant, allowing you to keep your hands free while operating the stereo
- GPS Navigation and WiFi and Split Screen:With WiFi or hotspot connectivity, you can browse the internet, watch videos, and download apps on the 9 inch Subaru Forester Impreza WRX car radio. It also supports online and offline maps, providing real-time road conditions to help you avoid traffic jams. The split-screen feature enables you to simultaneously enjoy GPS navigation and watch videos on the 9 -inch screen with a resolution of 1280x720
- 32EQ DSP/BLUETOOTH 5.0/ FM/RDS:The car stereo comes pre-installed with DSP tuning software, allowing you to adjust the frequency, audio effects, and 32 EQ equalization settings, resulting in crystal-clear sound. Bluetooth 5.0 ensures a faster transmission speed and enables hands-free calling, phonebook downloads, and music streaming. The FM/RDS radio with 30 preset stations allows you to stay updated with new broadcasts, real-time traffic information, weather forecasts, and more
- Multi Function:The Android car stereo supports mirror link functionality, allowing you to mirror your smartphone’s content onto the large screen. It also supports steering wheel controls, provides 59 UI themes to suit your preferences, and allows you to move frequently used software to the home screen for easy access. As a gift, the car stereo comes with an external microphone and an AHD rearview camera with night vision and a 170 degree viewing angle
- Fitment:Our Touch Screen Digitizer（MAP） Compatible with 2018 2019 Subaru Outback，2018 2019 Subaru Legacy
- Replace Part Number:86471-AL62A，86471-AL65A，86471-AL65B，86471-AL66A，86471-AL67A，86471-AL68A，86431-AL62A，86431-AL65A，86431-AL66A
- Direct-Fit Replacement:Our 8-inch touchscreen is designed to address common display issues, such as physical cracks, unresponsiveness, or dead pixels, to help return your system to working condition.
- Function：This universal-style LCD touchscreen features integrated MAP functions.
- Support: For any questions or concerns regarding the product, please inform us so we can resolve the issue
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