August 31, 2023 NHTSA CAMPAIGN NUMBER: 23V609000
Inoperative rear turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 23V609
Manufacturer Subaru of America, Inc.
Components EXTERIOR LIGHTING
Potential Number of Units Affected 8,915
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2022 BRZ and Toyota GR86 vehicles. The rear turn signals may intermittently become inoperative.
Remedy
Dealers will replace both rear combination lamp assemblies, free of charge. Owner notification letters were mailed January 8, 2024. Subaru owners may contact Subaru’s customer service at 1-844-373-6614. Toyota owners may contact Toyota customer service at 1-800-331-4331. Subaru’s number for this recall is WRM-23.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Subaru has a Recall
NUMBER: WRM-23
DATE: 12/19/23
NHTSA ID: 23V-609
| APPLICABILITY: | 2022MY BRZ |
| SUBJECT: | Safety Recall – BRZ Rear turn signal illumination failure |
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2022 model year BRZ vehicles.
DESCRIPTION OF THE DEFECT AND SAFETY RISK:
The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable. If the rear turn signal lamps become inoperable, other road users may not realize that the rear turn signal or the rear hazard lights have been activated, increasing the risk of a crash.
REMEDY:
For all affected vehicles, Subaru retailers will replace both rear combination lamp assemblies with assemblies containing an improved circuit, at no cost to the customer.
AFFECTED VEHICLES:
A total of 3,214 U.S. vehicles are included in this recall as listed below. Not all vehicles in the production range listed below are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair.
| Model Year | Carline | Production Date Range |
| 2022 | BRZ | June 30, 2021 – April 19, 2022 |
RETAILER RESPONSIBILITY:
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $26,315 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.
Any vehicles listed in any recall/campaign that are in retailer stock must be:
- Immediately identified
- Tagged or otherwise marked to prevent their delivery or use prior to repair
- Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.
OWNER NOTIFICATION:
Subaru previously notified affected vehicle owners of this safety recall with an interim owner notification letter on October 27, 2023. A copy of that letter is included at the end of this bulletin.
Subaru will renotify owners by first class mail in early January and advise Subaru retailers when that renotification is scheduled.
PART INFORMATION:
| Part Description | Part Description | Quantity |
| LENS & BODY COMPL RH | 84913CC0239S | 1 |
| LENS & BODY COMPL LH | 84913CC0339S | 1 |
| GROMMET
Only required when damaged during removal | 909220013 | As Needed* |
| CLIP
Only required when damaged during removal | 909130241 | As Needed* |
| CORD ASSY
Only required when damaged during removal | 84981CC010 | As Needed* |
* Please review and follow the instruction in the bulletin. Use caution to avoid damage to these parts. These parts are only to be ordered if damage occurs.
NOTE: Retailers with assigned VINS will have PRIME max qty-1 for each side. Retailers without assigned VINs based on registration data will be set to zero and will be required to call PICS if presented a VIN for repair for this recall. If you have any questions contact the PIC line at (866) 782-2782 option 1.
COMPONENT DESCRIPTION:
Refer to the Information In PDF below…
SERVICE PROCEDURE / INFORMATION:
Refer to the Information In PDF below…
Chronology :
December 7, 2021 – Subaru received a technical report from another market noting a system fault identified by the rapid blinking of the turn signal indicator. Subaru began a joint investigation with supplier.
April 19, 2022 – Subaru began production of vehicles with revised tail lamp assemblies after review of the circuit design determined that a specific capacitor may be undervalued when the circuit is presented with input voltage instabilities from the vehicle side.
February-May 2023 – In February 2023, Subaru received an inquiry from Transport Canada regarding a customer claim of inoperable rear turn signals while exposed to intense, direct sunlight. In early March 2023, Subaru received a similar inquiry from NHTSA. In April and May 2023, Subaru met with NHTSA and shared updates on our investigation. By May 2023, Subaru had developed an understanding of the potential failure mechanism (i.e. back EMF from intense red wave light) but had yet to gain an understanding of the potential impact of circuit tolerance variability in relation to real-world occurrences.
May – August 2023 –Subaru began a healthy part collection in order to estimate the occurrence rate of this condition when exposed to a controlled, intense, and direct source of red wave light. While the results of this study confirmed that the condition would only occur under narrow conditions, and that operation was only temporarily interrupted, it was determined that circuit variability did not exclude enough susceptible components from potential real-world occurrence if exposed to those narrow conditions.
August 24, 2023 – Out of an abundance of caution, Subaru decided to conduct a voluntary safety recall.
Through August 24, 2023, Subaru is aware of 2 non-dealer Subaru field reports and 2 warranty claims for Subaru vehicles in the U.S. market related to the condition described in this report.
Subaru is not aware of any reports involving crashes or injuries resulting from this condition.
2 Affected Products
Vehicles
14 Associated Documents
Recall Acknowledgement
RCAK-23V609-7844.pdf 645.866KB
Defect Notice 573 Report
RCLRPT-23V609-6160.PDF 216.452KB
Subaru – WRM23 Subarunet Announcement – September 2023
RCMN-23V609-0466.pdf 182.672KB
Subaru – 23TB10 Dealer Packet – September 2023
RCMN-23V609-1179.pdf 290.229KB
Subaru – 23TB10 Dealer Packet – September 2023
RCMN-23V609-8089.pdf 253.101KB
Subaru – WRM23 Subarunet Announcement – October 2023
RCMN-23V609-6943.pdf 216.367KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-23V609-2841.pdf 210.999KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-23V609-1189.pdf 394.478KB
Recall 573 Report – 12/01/2023
RCLRPT-23V609-4548.PDF 216.523KB
Manufacturer Notices(to Dealers,etc)
RCMN-23V609-6599.pdf 2012.002KB
Remedy Instructions and TSB
RCRIT-23V609-1130.pdf 1968.042KB
Remedy Instructions and TSB
RCRIT-23V609-1044.pdf 1972.613KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V609-5976.pdf 195.409KB
Miscellaneous Document – In-Vehicle/In-App Communication – Safety Recall Reminder
RMISC-23V609-6069.pdf 98.437KB
Latest Recalls Documents
NHTSA ID Number: 10248189
Manufacturer Communication Number: SuaruNet Announc
Summary
UPDATE Safety Recall: WRM-23 Rear Turn Signal Illumination Failure.
1 Associated Document
Manufacturer Communications
Date: December 18, 2023
UPDATE Safety Recall: WRM-23 Rear Turn Signal Illumination Failure
MC-10248189-0001.pdf 215.471KB
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SEOCONTENT-START
Date: 1/11/2024
In-Vehicle/In-App Communication – Safety Recall Reminder
NHTSA ID: 23V-609
Subaru Recall ID: WRM23
Applicability: 2022 model year Subaru BRZ
Recall issue: Rear turn signals may become inoperable
Text:
**************************************************************************************************************
Subaru of America, Inc.
P.O. Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Subaru of America, Inc. (Subaru) has decided that a defect which relates to motor vehicle safety exists in certain 2022 model year BRZ vehicles.
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE DEFECT
The vehicles included in this recall may be equipped with rear combination lamp assemblies where the rear turn signals may become temporarily inoperative.
SAFETY RISK
If the rear turn signals become inoperative, other road users may not realize that the rear turn signal or the rear hazard lights have been activated, increasing the risk of a crash.
WHAT SUBARU WILL DO
Subaru is in the process of acquiring the parts to perform this repair and expects to have a sufficient supply available in December. Once parts are available, Subaru will send you a follow up letter, and will replace both rear combination lamp assemblies at no cost to you.
WHAT YOU SHOULD DO
Once you receive the follow up letter stating that parts are available, please contact your Subaru retailer (dealer) to schedule an appointment for this repair. If you find that the turn signal indicator light is blinking rapidly, please have your vehicle inspected by your Subaru retailer.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customer-support.html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below:
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRM-23 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Subaru Safety Recall WRM-23
NHTSA ID 23V-609
October 2023
Interim Notification
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in the address section printed below
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information, please go to: http://www.wrm23.service-campaign.com.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select “Customer Support”
• By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION
**************************************************************************************************************
Bulletin Number: WRM-23; Date: 12/14/23 Page 1 of 17
PRODUCT CAMPAIGN BULLETIN
Continued…
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
NUMBER: WRM-23
DATE: 12/19/23
NHTSA ID: 23V-609
APPLICABILITY: 2022MY BRZ
SUBJECT: Safety Recall – BRZ Rear turn signal
illumination failure
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2022 model year BRZ
vehicles.
DESCRIPTION OF THE DEFECT AND SAFETY RISK:
The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal
may become temporarily inoperable. If the rear turn signal lamps become inoperable, other road users
may not realize that the rear turn signal or the rear hazard lights have been activated, increasing the
risk of a crash.
REMEDY:
For all affected vehicles, Subaru retailers will replace both rear combination lamp assemblies with
assemblies containing an improved circuit, at no cost to the customer.
AFFECTED VEHICLES:
A total of 3,214 U.S. vehicles are included in this recall as listed below. Not all vehicles in the
production range listed below are affected by this recall. Coverage must be confirmed by using the
Vehicle Coverage Inquiry function on subarunet.com prior to repair.
Model Year Carline Production Date Range
2022 BRZ June 30, 2021 – April 19, 2022
RETAILER RESPONSIBILITY:
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle
covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized
Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles
in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up
to $26,315 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in
breach of the Subaru Dealer Agreement.
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
©2023 Subaru of America, Inc. All rights reserved.
Bulletin Number: WRM-23; Date: 12/14/23 Page 2 of 17
Continued…
Any vehicles listed in any recall/campaign that are in retailer stock must be:
• Immediately identified
• Tagged or otherwise marked to prevent their delivery or use prior to repair
• Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in
their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer
inventory necessary steps should be taken to ensure the recall correction has been made before selling
or releasing the vehicle.
OWNER NOTIFICATION:
Subaru previously notified affected vehicle owners of this safety recall with an interim owner
notification letter on October 27, 2023. A copy of that letter is included at the end of this bulletin.
Subaru will renotify owners by first class mail in early January and advise Subaru retailers when that
renotification is scheduled.
PART INFORMATION:
Part Description Part Description Quantity Image
LENS & BODY
COMPL RH
84913CC0239S 1
LENS & BODY
COMPL LH
84913CC0339S 1
GROMMET
Only required when damaged
during removal
909220013 As Needed*
CLIP
Only required when damaged
during removal
909130241 As Needed*
CORD ASSY
Only required when damaged
during removal
84981CC010 As Needed*
* Please review and follow the instruction in the bulletin. Use caution to avoid damage to these parts.
These parts are only to be ordered if damage occurs.
NOTE: Retailers with assigned VINS will have PRIME max qty-1 for each side. Retailers without
assigned VINs based on registration data will be set to zero and will be required to call PICS if
presented a VIN for repair for this recall. If you have any questions contact the PIC line at (866)
782-2782 option 1.
Bulletin Number: WRM-23; Date: 12/14/23 Page 3 of 17
Continued…
COMPONENT DESCRIPTION:
Bulletin Number: WRM-23; Date: 12/14/23 Page 4 of 17
Continued…
SERVICE PROCEDURE / INFORMATION:
STEP 1: Fully open both front windows.
STEP 2: Open the trunk lid.
STEP 3: CAREFULLY disconnect the
ground terminal from the battery sensor.
NOTE: Refer to the applicable Service
Manual and review: General Description >
Repair Contents > Action required before &
after Battery Disconnect.
Bulletin Number: WRM-23; Date: 12/14/23 Page 5 of 17
Continued…
STEP 4: To prevent any possible paint damage,
apply masking tape to the painted surfaces
surrounding right rear combination lamp and
the trunk lid strut mounting point. Pay special
attention to the upper surface of the rear
bumper.
NOTE: 3M™ High
Performance Green Masking
Tape 401+ can be used for
this procedure.
STEP 5: Release the cover mounting clip by CAREFULLY pull the upper portion of the cover
toward the rear of the vehicle. Once the clip is released, pull the cover upward to release the lower
clip. The cover can then be removed.
STEP 6: Remove the three mounting bolts located behind the cover. Disconnect the electrical
connector and the combination lamp can be removed.
NOTE: A plastic trim tool can be used to further assist removal if required.
Bulletin Number: WRM-23; Date: 12/14/23 Page 6 of 17
Continued…
STEP 7: Remove the cord assembly from the combination lamp.
STEP 8: Destroy and dispose of the original combination lamp. Confirm the lamp cannot be reused.
For example, after lamp removal, several holes can be drilled in each lamp.
Bulletin Number: WRM-23; Date: 12/14/23 Page 7 of 17
Continued…
STEP 9: Install the original cord assembly onto the new combination lamp in the reverse order of
removal. Confirm the cord assembly is routed correctly. See the example images below.
CAUTIONS:
• When working with the new combination lamp, it is important to place the lamp on a soft
and clean cloth or mat to avoid any possible damage to the lens.
• Keep the new lamp in a secure area to avoid any possible falling or dropping of the lamp.
• CAREFULLY connect the electrical connections. Avoid touching the inner terminals so
no bending or foreign matter affect the terminals.
Bulletin Number: WRM-23; Date: 12/14/23 Page 8 of 17
Continued…
STEP 10: Inspect the clip and grommet attached to the body of the vehicle. Confirm there is no loose
fitment or physical damage of any kind. If damage is found to the clip or grommet, replacement will
be required.
CAUTION: When removing the combination lamp, it is possible for the grommet to be removed
along with the lamp. If this occurs, replacement will be required.
IMPORTANT: If grommet replacement is required, it MUST be installed with the protrusion facing
the outward direction.
Bulletin Number: WRM-23; Date: 12/14/23 Page 9 of 17
Continued…
STEP 11: Connect the electrical connector. Align the clip and pins with the mounting holes. Firmly press the
lamp onto the body.
CAUTION: Confirm there is no masking tape caught between the lamp and body.
STEP 12: Install and torque the three mounting bolts
to 7.5Nm (5.5ft.-lbs. or 66inch-lbs.).
STEP 13: Install the cover by CAREFULLY inserting the lower end of the cover into the rear bumper
first and then push the upper clip in the forward direction.
STEP 14: Repeat steps 4 through 14 on the left side of the vehicle and the continue to the next step.
Bulletin Number: WRM-23; Date: 12/14/23 Page 10 of 17
Continued…
STEP 15: Remove all masing tape applied to the vehicle.
STEP 16: Reconnect the ground cable terminal
to the battery sensor, torque to 7.5Nm (5.5ft.-
lbs. or 66inch-lbs.) while supporting the sensor
with the other hand as outlined in the applicable
Service Manual under: STARTING/CHARGING
SYSTSEMS > Battery Sensor.
NOTE: The terminal may require degreasing
prior to torquing to ensure an accurate torque
measurement.
STEP 17: Perform a function test of rear combination lamps to confirm proper operation.
SERVICE PROGRAM IDENTIFICATION LABEL:
Type or print the necessary information on a Campaign Identification Label. The completed label
should be attached to the vehicle’s upper radiator support. Additional labels are available through
normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20
labels.
Bulletin Number: WRM-23; Date: 12/14/23 Page 11 of 17
Continued…
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES:
Credit to perform this recall will be based on properly completed repair order information. Retailers
may submit claims through Subarunet.com.
Labor Description Labor Operation # Labor Time Fail Code
BOTH TAIL/STOP LIGHT LED ASSYS A138-603 0.7 WRM-23
IMPORTANT REMINDERS:
• SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.
Subaru of America, Inc
PO Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com
Subaru Safety Recall WRM-23
NHTSA ID 23V-609
October 2023
Interim Notification
URGENTIMPORTANT SAFETY RECALL
This notice applies to the VIN identified
in the address section printed below
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Subaru of America, Inc. (Subaru) has decided that a defect which relates to motor vehicle safety
exists in certain 2022 model year BRZ vehicles.
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE DEFECT
The vehicles included in this recall may be equipped with rear combination lamp assemblies where
the rear turn signals may become temporarily inoperative.
SAFETY RISK
If the rear turn signals become inoperative, other road users may not realize that the rear turn signal
or the rear hazard lights have been activated, increasing the risk of a crash.
WHAT SUBARU WILL DO
Subaru is in the process of acquiring the parts to perform this repair and expects to have a sufficient
supply available in December. Once parts are available, Subaru will send you a follow up letter, and
will replace both rear combination lamp assemblies at no cost to you.
WHAT YOU SHOULD DO
Once you receive the follow up letter stating that parts are available, please contact your Subaru
retailer (dealer) to schedule an appointment for this repair. If you find that the turn signal indicator
light is blinking rapidly, please have your vehicle inspected by your Subaru retailer.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record.
That information is based primarily on state registration and title data. If you are a lessor of this
vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customersupport.
html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement.
Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would
charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at
the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing
address and telephone number to the address listed below:
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRM-23 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we
will attempt to process your reimbursement request as quickly as possible, but it may take up to 60
days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find
a Retailer.’
For additional information, please go to: http://www.wrm23.service-campaign.com.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select “Customer Support”
• By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.
dot.gov/nhtsa/subscriptions.
A subsidiary of SUBARU CORPORATION
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs
free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA),
1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru
retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of
time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have
taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely
apologize for any inconvenience this matter may cause and urge you to schedule an appointment as
soon as possible.
Sincerely,
Subaru of America, Inc.
Subaru of America, Inc
PO Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com
Subaru Safety Recall WRM-23
NHTSA ID 23V-609
January 2024
URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in
the address section printed below
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Subaru of America, Inc. (Subaru) has decided that a defect which relates to motor vehicle safety
exists in certain 2022 model year BRZ vehicles.
You previously received a letter informing you of this safety recall, stating that the parts were not yet
available. This follow up letter is to inform you that parts are now available to remedy your vehicle.
DESCRIPTION OF THE DEFECT
The vehicles included in this recall may be equipped with rear combination lamp assemblies where
the rear turn signals may become temporarily inoperative.
SAFETY RISK
If the rear turn signals become inoperative, other road users may not realize that the rear turn signal
or the rear hazard lights have been activated, increasing the risk of a crash.
WHAT SUBARU WILL DO
Subaru will replace both rear combination lamp assemblies at no cost to you.
WHAT YOU SHOULD DO
Please contact your Subaru retailer (dealer) to schedule an appointment for this repair. If you find that
the turn signal indicator light is blinking rapidly, please have your vehicle inspected by your Subaru
retailer.
HOW LONG WILL THE REPAIR TAKE?
The time required for this repair is approximately 45 minutes. Your retailer can provide you with a
better estimate of the overall time for this service visit, as it may be necessary to leave your vehicle
for a longer period of time on the day of your scheduled appointment to allow your Subaru retailer
flexibility in scheduling.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record.
That information is based primarily on state registration and title data. If you are a lessor of this
vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customersupport.
html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement.
Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would
charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at
the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing
address and telephone number to the address listed below:
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRM-23 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we
will attempt to process your reimbursement request as quickly as possible, but it may take up to 60
days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find
a Retailer.’
For additional information, please go to: http://www.wrm23.service-campaign.com.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select “Customer Support”
• By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.
dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs
free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA),
1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru
retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of
time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have
taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely
apologize for any inconvenience this matter may cause and urge you to schedule an appointment as
soon as possible.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION
**************************************************************************************************************
Bulletin Number: WRM-23; Date: 12/14/23 Page 1 of 17
PRODUCT CAMPAIGN BULLETIN
Continued…
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
NUMBER: WRM-23
DATE: 12/19/23
NHTSA ID: 23V-609
APPLICABILITY: 2022MY BRZ
SUBJECT: Safety Recall – BRZ Rear turn signal
illumination failure
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2022 model year BRZ
vehicles.
DESCRIPTION OF THE DEFECT AND SAFETY RISK:
The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal
may become temporarily inoperable. If the rear turn signal lamps become inoperable, other road users
may not realize that the rear turn signal or the rear hazard lights have been activated, increasing the
risk of a crash.
REMEDY:
For all affected vehicles, Subaru retailers will replace both rear combination lamp assemblies with
assemblies containing an improved circuit, at no cost to the customer.
AFFECTED VEHICLES:
A total of 3,214 U.S. vehicles are included in this recall as listed below. Not all vehicles in the
production range listed below are affected by this recall. Coverage must be confirmed by using the
Vehicle Coverage Inquiry function on subarunet.com prior to repair.
Model Year Carline Production Date Range
2022 BRZ June 30, 2021 – April 19, 2022
RETAILER RESPONSIBILITY:
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle
covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized
Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles
in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up
to $26,315 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in
breach of the Subaru Dealer Agreement.
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
©2023 Subaru of America, Inc. All rights reserved.
Bulletin Number: WRM-23; Date: 12/14/23 Page 2 of 17
Continued…
Any vehicles listed in any recall/campaign that are in retailer stock must be:
• Immediately identified
• Tagged or otherwise marked to prevent their delivery or use prior to repair
• Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in
their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer
inventory necessary steps should be taken to ensure the recall correction has been made before selling
or releasing the vehicle.
OWNER NOTIFICATION:
Subaru previously notified affected vehicle owners of this safety recall with an interim owner
notification letter on October 27, 2023. A copy of that letter is included at the end of this bulletin.
Subaru will renotify owners by first class mail in early January and advise Subaru retailers when that
renotification is scheduled.
PART INFORMATION:
Part Description Part Description Quantity Image
LENS & BODY
COMPL RH
84913CC0239S 1
LENS & BODY
COMPL LH
84913CC0339S 1
GROMMET
Only required when damaged
during removal
909220013 As Needed*
CLIP
Only required when damaged
during removal
909130241 As Needed*
CORD ASSY
Only required when damaged
during removal
84981CC010 As Needed*
* Please review and follow the instruction in the bulletin. Use caution to avoid damage to these parts.
These parts are only to be ordered if damage occurs.
NOTE: Retailers with assigned VINS will have PRIME max qty-1 for each side. Retailers without
assigned VINs based on registration data will be set to zero and will be required to call PICS if
presented a VIN for repair for this recall. If you have any questions contact the PIC line at (866)
782-2782 option 1.
Bulletin Number: WRM-23; Date: 12/14/23 Page 3 of 17
Continued…
COMPONENT DESCRIPTION:
Bulletin Number: WRM-23; Date: 12/14/23 Page 4 of 17
Continued…
SERVICE PROCEDURE / INFORMATION:
STEP 1: Fully open both front windows.
STEP 2: Open the trunk lid.
STEP 3: CAREFULLY disconnect the
ground terminal from the battery sensor.
NOTE: Refer to the applicable Service
Manual and review: General Description >
Repair Contents > Action required before &
after Battery Disconnect.
Bulletin Number: WRM-23; Date: 12/14/23 Page 5 of 17
Continued…
STEP 4: To prevent any possible paint damage,
apply masking tape to the painted surfaces
surrounding right rear combination lamp and
the trunk lid strut mounting point. Pay special
attention to the upper surface of the rear
bumper.
NOTE: 3M™ High
Performance Green Masking
Tape 401+ can be used for
this procedure.
STEP 5: Release the cover mounting clip by CAREFULLY pull the upper portion of the cover
toward the rear of the vehicle. Once the clip is released, pull the cover upward to release the lower
clip. The cover can then be removed.
STEP 6: Remove the three mounting bolts located behind the cover. Disconnect the electrical
connector and the combination lamp can be removed.
NOTE: A plastic trim tool can be used to further assist removal if required.
Bulletin Number: WRM-23; Date: 12/14/23 Page 6 of 17
Continued…
STEP 7: Remove the cord assembly from the combination lamp.
STEP 8: Destroy and dispose of the original combination lamp. Confirm the lamp cannot be reused.
For example, after lamp removal, several holes can be drilled in each lamp.
Bulletin Number: WRM-23; Date: 12/14/23 Page 7 of 17
Continued…
STEP 9: Install the original cord assembly onto the new combination lamp in the reverse order of
removal. Confirm the cord assembly is routed correctly. See the example images below.
CAUTIONS:
• When working with the new combination lamp, it is important to place the lamp on a soft
and clean cloth or mat to avoid any possible damage to the lens.
• Keep the new lamp in a secure area to avoid any possible falling or dropping of the lamp.
• CAREFULLY connect the electrical connections. Avoid touching the inner terminals so
no bending or foreign matter affect the terminals.
Bulletin Number: WRM-23; Date: 12/14/23 Page 8 of 17
Continued…
STEP 10: Inspect the clip and grommet attached to the body of the vehicle. Confirm there is no loose
fitment or physical damage of any kind. If damage is found to the clip or grommet, replacement will
be required.
CAUTION: When removing the combination lamp, it is possible for the grommet to be removed
along with the lamp. If this occurs, replacement will be required.
IMPORTANT: If grommet replacement is required, it MUST be installed with the protrusion facing
the outward direction.
Bulletin Number: WRM-23; Date: 12/14/23 Page 9 of 17
Continued…
STEP 11: Connect the electrical connector. Align the clip and pins with the mounting holes. Firmly press the
lamp onto the body.
CAUTION: Confirm there is no masking tape caught between the lamp and body.
STEP 12: Install and torque the three mounting bolts
to 7.5Nm (5.5ft.-lbs. or 66inch-lbs.).
STEP 13: Install the cover by CAREFULLY inserting the lower end of the cover into the rear bumper
first and then push the upper clip in the forward direction.
STEP 14: Repeat steps 4 through 14 on the left side of the vehicle and the continue to the next step.
Bulletin Number: WRM-23; Date: 12/14/23 Page 10 of 17
Continued…
STEP 15: Remove all masing tape applied to the vehicle.
STEP 16: Reconnect the ground cable terminal
to the battery sensor, torque to 7.5Nm (5.5ft.-
lbs. or 66inch-lbs.) while supporting the sensor
with the other hand as outlined in the applicable
Service Manual under: STARTING/CHARGING
SYSTSEMS > Battery Sensor.
NOTE: The terminal may require degreasing
prior to torquing to ensure an accurate torque
measurement.
STEP 17: Perform a function test of rear combination lamps to confirm proper operation.
SERVICE PROGRAM IDENTIFICATION LABEL:
Type or print the necessary information on a Campaign Identification Label. The completed label
should be attached to the vehicle’s upper radiator support. Additional labels are available through
normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20
labels.
Bulletin Number: WRM-23; Date: 12/14/23 Page 11 of 17
Continued…
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES:
Credit to perform this recall will be based on properly completed repair order information. Retailers
may submit claims through Subarunet.com.
Labor Description Labor Operation # Labor Time Fail Code
BOTH TAIL/STOP LIGHT LED ASSYS A138-603 0.7 WRM-23
IMPORTANT REMINDERS:
• SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.
Subaru of America, Inc
PO Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com
Subaru Safety Recall WRM-23
NHTSA ID 23V-609
October 2023
Interim Notification
URGENTIMPORTANT SAFETY RECALL
This notice applies to the VIN identified
in the address section printed below
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Subaru of America, Inc. (Subaru) has decided that a defect which relates to motor vehicle safety
exists in certain 2022 model year BRZ vehicles.
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE DEFECT
The vehicles included in this recall may be equipped with rear combination lamp assemblies where
the rear turn signals may become temporarily inoperative.
SAFETY RISK
If the rear turn signals become inoperative, other road users may not realize that the rear turn signal
or the rear hazard lights have been activated, increasing the risk of a crash.
WHAT SUBARU WILL DO
Subaru is in the process of acquiring the parts to perform this repair and expects to have a sufficient
supply available in December. Once parts are available, Subaru will send you a follow up letter, and
will replace both rear combination lamp assemblies at no cost to you.
WHAT YOU SHOULD DO
Once you receive the follow up letter stating that parts are available, please contact your Subaru
retailer (dealer) to schedule an appointment for this repair. If you find that the turn signal indicator
light is blinking rapidly, please have your vehicle inspected by your Subaru retailer.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record.
That information is based primarily on state registration and title data. If you are a lessor of this
vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customersupport.
html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement.
Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would
charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at
the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing
address and telephone number to the address listed below:
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRM-23 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we
will attempt to process your reimbursement request as quickly as possible, but it may take up to 60
days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find
a Retailer.’
For additional information, please go to: http://www.wrm23.service-campaign.com.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select “Customer Support”
• By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.
dot.gov/nhtsa/subscriptions.
A subsidiary of SUBARU CORPORATION
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs
free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA),
1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru
retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of
time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have
taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely
apologize for any inconvenience this matter may cause and urge you to schedule an appointment as
soon as possible.
Sincerely,
Subaru of America, Inc.
Subaru of America, Inc
PO Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com
Subaru Safety Recall WRM-23
NHTSA ID 23V-609
January 2024
URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in
the address section printed below
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Subaru of America, Inc. (Subaru) has decided that a defect which relates to motor vehicle safety
exists in certain 2022 model year BRZ vehicles.
You previously received a letter informing you of this safety recall, stating that the parts were not yet
available. This follow up letter is to inform you that parts are now available to remedy your vehicle.
DESCRIPTION OF THE DEFECT
The vehicles included in this recall may be equipped with rear combination lamp assemblies where
the rear turn signals may become temporarily inoperative.
SAFETY RISK
If the rear turn signals become inoperative, other road users may not realize that the rear turn signal
or the rear hazard lights have been activated, increasing the risk of a crash.
WHAT SUBARU WILL DO
Subaru will replace both rear combination lamp assemblies at no cost to you.
WHAT YOU SHOULD DO
Please contact your Subaru retailer (dealer) to schedule an appointment for this repair. If you find that
the turn signal indicator light is blinking rapidly, please have your vehicle inspected by your Subaru
retailer.
HOW LONG WILL THE REPAIR TAKE?
The time required for this repair is approximately 45 minutes. Your retailer can provide you with a
better estimate of the overall time for this service visit, as it may be necessary to leave your vehicle
for a longer period of time on the day of your scheduled appointment to allow your Subaru retailer
flexibility in scheduling.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record.
That information is based primarily on state registration and title data. If you are a lessor of this
vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customersupport.
html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement.
Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would
charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at
the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing
address and telephone number to the address listed below:
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRM-23 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we
will attempt to process your reimbursement request as quickly as possible, but it may take up to 60
days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find
a Retailer.’
For additional information, please go to: http://www.wrm23.service-campaign.com.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select “Customer Support”
• By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.
dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs
free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA),
1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru
retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of
time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have
taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely
apologize for any inconvenience this matter may cause and urge you to schedule an appointment as
soon as possible.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION
**************************************************************************************************************
Subaru of America, Inc.
P.O. Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Subaru of America, Inc. (Subaru) has decided that a defect which relates to motor vehicle safety exists in certain 2022 model year BRZ vehicles.
You previously received a letter informing you of this safety recall, stating that the parts were not yet available. This follow up letter is to inform you that parts are now available to remedy your vehicle.
DESCRIPTION OF THE DEFECT
The vehicles included in this recall may be equipped with rear combination lamp assemblies where the rear turn signals may become temporarily inoperative.
SAFETY RISK
If the rear turn signals become inoperative, other road users may not realize that the rear turn signal or the rear hazard lights have been activated, increasing the risk of a crash.
WHAT SUBARU WILL DO
Subaru will replace both rear combination lamp assemblies at no cost to you.
WHAT YOU SHOULD DO
Please contact your Subaru retailer (dealer) to schedule an appointment for this repair. If you find that the turn signal indicator light is blinking rapidly, please have your vehicle inspected by your Subaru retailer.
HOW LONG WILL THE REPAIR TAKE?
The time required for this repair is approximately 45 minutes. Your retailer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your Subaru retailer flexibility in scheduling.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customer-support.html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.
Subaru Safety Recall WRM-23
NHTSA ID 23V-609
January 2024
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in the address section printed below
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below:
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRM-23 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information, please go to: http://www.wrm23.service-campaign.com.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select “Customer Support”
• By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION
**************************************************************************************************************
Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: October 27, 2023
UPDATE Safety Recall: WRM-23 Rear Turn Signal Illumination Failure
Owner Notification
Subaru will notify affected vehicle owners by first class mail today, October 27, with an interim owner notification letter advising them of this recall. A representative copy of the interim letter is included at the end of this message.
Once a sufficient supply of remedy parts is available, currently estimated in December 2023, a final owner notification letter will be mailed. Retailers will be advised when that notification is scheduled.
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2022 model year BRZ vehicles.
Description of the Defect and Safety Risk
The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable. If the rear turn signal lamps become inoperable, other road users may not realize that the rear turn signal or the rear hazard lights have been activated, increasing the risk of a crash.
Remedy
For all affected vehicles, Subaru retailers will replace both rear combination lamp assemblies with assemblies containing an improved circuit, at no cost to the customer.
Affected Vehicles
A total of 3,214 U.S. vehicles will be included in this recall as listed below. Not all vehicles in the production range listed below are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair.
Model Year
Carline
Production Date Range
2022
BRZ
June 30, 2021 – April 19, 2022
Please be advised that the parts supply for this recall is not yet available. Therefore, the WRM23 recall coverage status for the affected VINs will be ‘Open-Remedy not yet available’ until the parts are available. We expect parts to be available in December, at which time the VIN status will be updated to allow repairs to begin. Retailers will be notified when this update occurs.
Retailer Responsibility
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $26,315 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.
Any vehicles listed in any recall/campaign that are in retailer stock must be:
• Immediately identified
• Tagged or otherwise marked to prevent their delivery or use prior to repair
• Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.
Service, Parts, and Claim Instructions
For detailed service, parts, and claim instructions, please refer to the WRM-23 Product Campaign Bulletin which will be available on STIS when parts are available.
SAMPLE INTERIM OWNER NOTIFICATION LETTER
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Subaru of America, Inc. (Subaru) has decided that a defect which relates to motor vehicle safety exists in certain 2022 model year BRZ vehicles.
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE DEFECT
The vehicles included in this recall may be equipped with rear combination lamp assemblies where the rear turn signals may become temporarily inoperative.
SAFETY RISK
If the rear turn signals become inoperative, other road users may not realize that the rear turn signal or the rear hazard lights have been activated, increasing the risk of a crash.
WHAT SUBARU WILL DO
Subaru is in the process of acquiring the parts to perform this repair and expects to have a sufficient supply available in December. Once parts are available, Subaru will send you a follow up letter, and will replace both rear combination lamp assemblies at no cost to you.
WHAT YOU SHOULD DO
Once you receive the follow up letter stating that parts are available, please contact your Subaru retailer (dealer) to schedule an appointment for this repair. If you find that the turn signal indicator light is blinking rapidly, please have your vehicle inspected by your Subaru retailer.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customer-support.html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below:
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRM-23 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information, please go to: http://www.wrm23.service-campaign.com.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select “Customer Support”
• By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.
Sincerely,
Subaru of America, Inc.
**************************************************************************************************************
Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: December 18, 2023
UPDATE Safety Recall: WRM-23 Rear Turn Signal Illumination Failure
Service, Parts, and Claim Instructions
Please be advised that parts are now available for this safety recall. For detailed service, parts, and claim
instructions, please refer to the WRM23 Product Campaign Bulletin which will be available on STIS
tomorrow, December 19.
The WRM23 recall coverage status for the affected VINs will also be updated to ‘Open’ to allow repairs
to begin on affected vehicles presented for other services prior to owner re-notification.
Owner Re-Notification
Subaru previously notified affected vehicle owners of this recall by first class mail on October 27, 2023
with an interim owner notification letter. Affected vehicle owners will be re-notified by first class mail on
January 81 2024, to advise them that parts are now available, and to schedule an appointment for the
WRM23 recall repair. A copy of the re-notification letter will be included in the bulletin.
Background
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2022 model year BRZ vehicles.
Description of the Defect and Safety Risk
The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal
may become temporarily inoperable. If the rear turn signal lamps become inoperable, other road users
may not realize that the rear turn signal or the rear hazard lights have been activated, increasing the risk
of a crash.
Remedy
For all affected vehicles, Subaru retailers will replace both rear combination lamp assemblies with
assemblies containing an improved circuit, at no cost to the customer.
Affected Vehicles
A total of 3,214 U.S. vehicles will be included in this recall as listed below. Not all vehicles in the
production range listed below are affected by this recall. Coverage must be confirmed by using the
Vehicle Coverage Inquiry function on subarunet.com prior to repair.
Model Year Carline Production Date Range
2022 BRZ June 30, 2021-April 19, 2022
Retailer Responsibility
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle
covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru
Retailer failing to perform the applicable service procedures to correct all affected vehicles in their
inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $261315
per violation (i.e.1 for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the
Subaru Dealer Agreement.
Any vehicles listed in any recall/campaign that are in retailer stock must be:
• Immediately identified
• Tagged or otherwise marked to prevent their delivery or use prior to repair
• Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in
their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer
inventory necessary steps should be taken to ensure the recall correction has been made before selling
or releasing the vehicle.
SAMPLE INTERIM OWNER NOTIFICATION LETTER
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Subaru of America, Inc. (Subaru) has decided that a defect which relates to motor vehicle safety exists in
certain 2022 model year BRZ vehicles.
You received this notice because our records indicate that you currently own one of these vehicles.
DESCRIPTION OF THE DEFECT
The vehicles included in this recall may be equipped with rear combination lamp assemblies where the
rear turn signals may become temporarily inoperative.
SAFETY RISK
If the rear turn signals become inoperative, other road users may not realize that the rear turn signal or
the rear hazard lights have been activated, increasing the risk of a crash.
WHAT SUBARU WILL DO
Subaru is in the process of acquiring the parts to perform this repair and expects to have a sufficient
supply available in December. Once parts are available, Subaru will send you a follow up letter, and will
replace both rear combination lamp assemblies at no cost to you.
WHAT YOU SHOULD DO
Once you receive the follow up letter stating that parts are available, please contact your Subaru retailer
(dealer) to schedule an appointment for this repair. If you find that the turn signal indicator light is
blinking rapidly, please have your vehicle inspected by your Subaru retailer.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That
information is based primarily on state registration and title data. If you are a lessor of this vehicle,
federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customersupport.
html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for
reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru
retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair,
mileage at the time of repair, complete 17-digit vehicle identification number {VIN), and your name,
with correct mailing address and telephone number to the address listed below:
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRM-23 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we
will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days
for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a
Retailer.’
For additional information, please go to: http://www.wrm23.service-campaign.com.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select “Customer Support”
• By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail: Write us at Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://wwwodi.
nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free
of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration {NHTSA), 1200
New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
{TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru retailer has failed or is
unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken
this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for
any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.
Sincerely,
Subaru of America, Inc.
**************************************************************************************************************
Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: September 1, 2023
New Safety Recall: WRM-23 Rear Turn Signal Illumination Failure
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2022 model year BRZ vehicles.
Description of the Defect and Safety Risk
The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable. If the rear turn signal lamps become inoperable, other road users may not realize that the rear turn signal or the rear hazard lights have been activated, increasing the risk of a crash.
Remedy
For all affected vehicles, Subaru retailers will replace both rear combination lamp assemblies with assemblies containing an improved circuit, at no cost to the customer.
Affected Vehicles
A total of 3,214 U.S. vehicles will be included in this recall as listed below. Not all vehicles in the production range listed below are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair.
Model Year
Carline
Production Date Range
2022
BRZ
June 30, 2021 – April 19, 2022
Please be advised that the parts supply for this recall is not yet available. Therefore, the WRM23 recall coverage status for the affected VINs will be ‘Open-Remedy not yet available’ until the parts are available. We expect parts to be available in December, at which time the VIN status will be updated to allow repairs to begin. Retailers will be notified when this update occurs.
Retailer Responsibility
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $26,315 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.
Any vehicles listed in any recall/campaign that are in retailer stock must be:
• Immediately identified
• Tagged or otherwise marked to prevent their delivery or use prior to repair
• Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.
Service, Parts, and Claim Instructions
For detailed service, parts, and claim instructions, please refer to the WRM-23 Product Campaign Bulletin which will be available on STIS when parts are available.
Owner Notification
Subaru will notify affected vehicle owners by first class mail within 60 days. Since remedy parts are not expected to be available by then, an interim owner notification letter will be mailed.
Once a sufficient supply of remedy parts is available, currently estimated in December 2023, a final owner notification letter will be mailed.
Retailers will be advised when these owner notifications are scheduled.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-609
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Subaru of America, Inc. AUG 31, 2023 NHTSA Recall No. : 23V-609 Manufacturer Recall No. : WRM-23 Manufacturer Information :
Manufacturer Name : Subaru of America, Inc.
Address : One Subaru Drive
Camden NJ 08103 Company phone : 844-373-6614
Population :
Number of potentially involved : 8,915 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2022 Subaru BRZ Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : -Description of the issue: The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable. -The basis for how the recall population was determined: Potentially affected vehicles were identified by tracing the affected rear combination lamp LOT number to the corresponding vehicle production records. -How the recalled products differ from products that were not included in the recall: Vehicles not included in the recall are equipped with rear combination lamp assemblies with a larger capacitor. The recall population includes certain 2022 model year BRZ vehicles. The number of potentially affected BRZ vehicles is 3,214. Production Dates : JUN 30, 2021 – APR 19, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-609 Page 2 Vehicle 2 : 2022-2022 Toyota GR86 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : -Description of the issue: The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable. -The basis for how the recall population was determined: Potentially affected vehicles were identified by tracing the affected rear combination lamp LOT number to the corresponding vehicle production records. -How the recalled products differ from products that were not included in the recall: Vehicles not included in the recall are equipped with rear combination lamp assemblies with a larger capacitor. The recall population includes certain 2022 model year Toyota GR86 vehicles. The number of potentially affected Toyota GR86 vehicles is 5,701. Production Dates : NOV 04, 2021 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The rear turn signals may temporarily become inoperable. Headlights and brake lights are not affected by this condition.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the rear turn signal lamps become inoperable, other road users may not
realize that the rear turn signal or the rear hazard lights have been activated, increasing the risk of a crash.
Description of the Cause : If exposed to certain intense light sources, such as bright sunlight, back electromotive force (EMF) is generated and the circuit voltage drops. Given certain elemental variations in the rear turn signal lamp circuit, and/or vehicle input voltage instabilities, voltage may further drop below a certain threshold and the controller will detect a failure and temporarily disable the signal lamp until the voltage returns to within tolerance and the signal is cycled. Identification of Any Warning
that can Occur : The driver will notice rapid flashing of the dashboard turn signal indicator lamp. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-609 Page 3 Component Name 1 : LENS & BODY COMPL LH Component Description : Left Rear Combination Lamp Component Part Number : 84913CC021 Component Name 2 : LENS & BODY COMPL RH Component Description : Right Rear Combination Lamp Component Part Number : 84913CC031 Supplier Identification : Component Manufacturer
Name : Ichikoh Industries, LTD. Address : 80 Isehara, Itado
Kanagawa Foreign States 259-1192
Country : Japan Chronology :
December 7, 2021 – Subaru received a technical report from another market noting a system fault identified by the rapid blinking of the turn signal indicator. Subaru began a joint investigation with supplier. April 19, 2022 – Subaru began production of vehicles with revised tail lamp assemblies after review of the circuit design determined that a specific capacitor may be undervalued when the circuit is presented with input voltage instabilities from the vehicle side. February-May 2023 – In February 2023, Subaru received an inquiry from Transport Canada regarding a customer claim of inoperable rear turn signals while exposed to intense, direct sunlight. In early March 2023, Subaru received a similar inquiry from NHTSA. In April and May 2023, Subaru met with NHTSA and shared updates on our investigation. By May 2023, Subaru had developed an understanding of the potential failure mechanism (i.e. back EMF from intense red wave light) but had yet to gain an understanding of the potential impact of circuit tolerance variability in relation to real-world occurrences. May – August 2023 –Subaru began a healthy part collection in order to estimate the occurrence rate of this condition when exposed to a controlled, intense, and direct source of red wave light. While the results of this study confirmed that the condition would only occur under narrow conditions, and that operation was only temporarily interrupted, it was determined that circuit variability did not exclude enough susceptible components from potential real-world occurrence if exposed to those narrow conditions. August 24, 2023 – Out of an abundance of caution, Subaru decided to conduct a voluntary safety recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-609
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Through August 24, 2023, Subaru is aware of 2 non-dealer Subaru field reports and 2 warranty claims for Subaru vehicles in the U.S. market related to the condition described in this report. Subaru is not aware of any reports involving crashes or injuries resulting from this condition.
Description of Remedy :
Description of Remedy Program : For all affected vehicles, dealers will replace both rear combination lamp
assemblies with assemblies containing the improved circuit. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The manufacturer will provide reimbursement to owners for repairs according to the respective general plan submitted to NHTSA.
The remedy components are produced with a larger value capacitor in the rear turn signal circuit, eliminating the effect of back EMF.
Subaru began assembling vehicles with improved rear combination lamp assemblies on April 19, 2022. Recall Schedule :
Description of Recall Schedule : Dealer notification is expected to occur on September 1, 2023
Owner notification will occur within 60 days. Remedy parts are not expected to be available, so an interim owner notification letter will be mailed to customers. Once sufficient remedy parts are available, a final owner notification letter will be mailed to customers.
Planned Dealer Notification Date : SEP 01, 2023 – SEP 01, 2023
Planned Owner Notification Date : OCT 29, 2023 – OCT 29, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-609
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Subaru of America, Inc. DEC 01, 2023 NHTSA Recall No. : 23V-609 Manufacturer Recall No. : WRM-23 Manufacturer Information :
Manufacturer Name : Subaru of America, Inc.
Address : One Subaru Drive
Camden NJ 08103 Company phone : 844-373-6614
Population :
Number of potentially involved : 8,915 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2022 Subaru BRZ Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : -Description of the issue: The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable. -The basis for how the recall population was determined: Potentially affected vehicles were identified by tracing the affected rear combination lamp LOT number to the corresponding vehicle production records. -How the recalled products differ from products that were not included in the recall: Vehicles not included in the recall are equipped with rear combination lamp assemblies with a larger capacitor. The recall population includes certain 2022 model year BRZ vehicles. The number of potentially affected BRZ vehicles is 3,214. Production Dates : JUN 30, 2021 – APR 19, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-609 Page 2 Vehicle 2 : 2022-2022 Toyota GR86 Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : -Description of the issue: The affected vehicles may be equipped with rear combination lamp assemblies where the turn signal may become temporarily inoperable. -The basis for how the recall population was determined: Potentially affected vehicles were identified by tracing the affected rear combination lamp LOT number to the corresponding vehicle production records. -How the recalled products differ from products that were not included in the recall: Vehicles not included in the recall are equipped with rear combination lamp assemblies with a larger capacitor. The recall population includes certain 2022 model year Toyota GR86 vehicles. The number of potentially affected Toyota GR86 vehicles is 5,701. Production Dates : NOV 04, 2021 – APR 20, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The rear turn signals may temporarily become inoperable. Headlights and brake lights are not affected by this condition.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the rear turn signal lamps become inoperable, other road users may not
realize that the rear turn signal or the rear hazard lights have been activated, increasing the risk of a crash.
Description of the Cause : If exposed to certain intense light sources, such as bright sunlight, back electromotive force (EMF) is generated and the circuit voltage drops. Given certain elemental variations in the rear turn signal lamp circuit, and/or vehicle input voltage instabilities, voltage may further drop below a certain threshold and the controller will detect a failure and temporarily disable the signal lamp until the voltage returns to within tolerance and the signal is cycled. Identification of Any Warning
that can Occur : The driver will notice rapid flashing of the dashboard turn signal indicator lamp. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-609 Page 3 Component Name 1 : LENS & BODY COMPL LH Component Description : Left Rear Combination Lamp Component Part Number : 84913CC021 Component Name 2 : LENS & BODY COMPL RH Component Description : Right Rear Combination Lamp Component Part Number : 84913CC031 Supplier Identification : Component Manufacturer
Name : Ichikoh Industries, LTD. Address : 80 Isehara, Itado
Kanagawa Foreign States 259-1192
Country : Japan Chronology :
December 7, 2021 – Subaru received a technical report from another market noting a system fault identified by the rapid blinking of the turn signal indicator. Subaru began a joint investigation with supplier. April 19, 2022 – Subaru began production of vehicles with revised tail lamp assemblies after review of the circuit design determined that a specific capacitor may be undervalued when the circuit is presented with input voltage instabilities from the vehicle side. February-May 2023 – In February 2023, Subaru received an inquiry from Transport Canada regarding a customer claim of inoperable rear turn signals while exposed to intense, direct sunlight. In early March 2023, Subaru received a similar inquiry from NHTSA. In April and May 2023, Subaru met with NHTSA and shared updates on our investigation. By May 2023, Subaru had developed an understanding of the potential failure mechanism (i.e. back EMF from intense red wave light) but had yet to gain an understanding of the potential impact of circuit tolerance variability in relation to real-world occurrences. May – August 2023 –Subaru began a healthy part collection in order to estimate the occurrence rate of this condition when exposed to a controlled, intense, and direct source of red wave light. While the results of this study confirmed that the condition would only occur under narrow conditions, and that operation was only temporarily interrupted, it was determined that circuit variability did not exclude enough susceptible components from potential real-world occurrence if exposed to those narrow conditions. August 24, 2023 – Out of an abundance of caution, Subaru decided to conduct a voluntary safety recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-609
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Through August 24, 2023, Subaru is aware of 2 non-dealer Subaru field reports and 2 warranty claims for Subaru vehicles in the U.S. market related to the condition described in this report. Subaru is not aware of any reports involving crashes or injuries resulting from this condition.
Description of Remedy :
Description of Remedy Program : For all affected vehicles, dealers will replace both rear combination lamp
assemblies with assemblies containing the improved circuit. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The manufacturer will provide reimbursement to owners for repairs according to the respective general plan submitted to NHTSA.
The remedy components are produced with a larger value capacitor in the rear turn signal circuit, eliminating the effect of back EMF.
Subaru began assembling vehicles with improved rear combination lamp assemblies on April 19, 2022. Recall Schedule :
Description of Recall Schedule : Dealer notification occurred on September 1, 2023
Interim owner notification occurred October 27, 2023
Final owner notification is expected to occur by January 15, 2024
Planned Dealer Notification Date : SEP 01, 2023 – SEP 01, 2023
Planned Owner Notification Date : JAN 15, 2024 – JAN 15, 2024
* NR – Not Reported
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SEOCONTENT-END
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