NHTSA ID Number: 10069716
Manufacturer Communication Number: 12-173-14R
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
NUMBER: 12-173-14R
DATE: 10/28/14
REVISED: 11/13/14
| APPLICABILITY: | 2015MY Forester |
| SUBJECT: | Stain Removal from the Headliner |
INTRODUCTION
This bulletin provides a procedure for removing the type of stain shown in the photo below which occurred during production of the headliner. “Before” and “After” photo examples are shown below.
COUNTERMEASURE IN PRODUCTION
A procedure change to eliminate this condition was incorporated into production starting with VIN: F*525564.
MATERIALS REQUIRED
All these materials are readily available at any major retail outlet (Walgreen’s, CVS Pharmacy etc.)
- OxiClean Laundry Stain Remover
- 91% Isopropyl Alcohol
- Spray Bottle containing clean, warm water*
- Cotton Balls
- Measuring Cup (a clean used medicine dispensing cup works well)
- Mixing Container
- A CLEAN detailing towel (microfiber preferred)
*Avoid using very hard or heavily mineralized water as it may leave behind a stain when dried. If soft water is not locally available, use distilled water.
SERVICE PROCEDURE
IMPORTANT: Before performing this procedure, the following precautions are recommended since it will be performed while working overhead:
- Always wear safety glasses to prevent dripping solution from getting in your eyes.
- Nitrile (or equivalent) gloves and a (CLEAN) hat are recommended to be worn to minimize any skin and / or scalp exposure to the cleaning solution.
- Always protect the interior of the car below where you are cleaning the stain with plastic, a towel or similar protective covering to avoid dripping the cleaning solution onto the interior fabric or leather trim which could possibly discolor it.
- When dipping the cotton ball into the cleaning solution, it should be wet but not dripping wet. This will reduce the chances of dripping it onto areas other than the stain.
- When air-drying, always use a hair dryer on a LOW heat setting and keep the dryer’s air outlet moving. DO NOT use a heat gun or high heat setting on the hair dryer or the headliner may be damaged.
STEP 1– Using the measuring cup, prepare a 1:9 mixture of OxiClean and isopropyl alcohol (mix 1 part OxiClean to 9 parts Isopropyl Alcohol) in the mixing container.
STEP 2– Stir to make sure the cleaning solution is completely mixed before proceeding.
STEP 3– Dip a cotton ball into the cleaning solution then repeatedly dab or pat it directly on the stain until the stain is removed.
VERY IMPORTANT: Use ONLY a dabbing or patting action when applying the cleaning solution to the stain. DO NOT RUB the stain with the cotton ball as rubbing may affect the texture of the headliner material. This will make the affected portion stand out because of inconsistent texture with the material of the surrounding area.
STEP 4– Once the stain is removed, spray the affected area sparingly with clean, warm water* and dry the area with a clean detail towel. A quality microfiber towel works well for this purpose.
REMINDER: Avoid using very hard or heavily mineralized water as it may leave behind a stain when dried. If soft water is not locally available, use distilled water.
STEP 5– After drying, if the stain has not been fully removed, repeat steps 1-4 as necessary.
STEP 6– Once the stain is fully removed, complete the drying of the affected area using a hair / blow dryer on the LOW heat setting.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
SUBARU | FORESTER | 2015 |
1 Associated Document
Service Bulletin Document
NUMBER: 12-173-14R
DATE: 10/28/14
REVISED: 11/13/14
SB-10069716-0699.pdf 719.557KB
NHTSA ID Number: 10235924
Manufacturer Communication Number: 1217314
Summary
Stain Removal from the Headliner
1 Associated Document
Manufacturer Communications
NUMBER: 12-173-14
DATE: 10/28/14
MC-10235924-9999.pdf 784.086KB
- What You'll Get: One 22oz spray bottle of Shout's Prewash Active Enzyme Stain Remover Spray. Bottle, excluding trigger & label, made of 25% Post Consumer Recycled plastic!
- Everyday formula: works on a wide range of stains from food, drinks, makeup, grass, dirt, red wine, blood, and more
- Clings, Penetrates, & Lifts: 50x more concentrated than in-wash powered when applied directly to stain
- Quick & Easy To Use: works on all machine-washable whites and colored fabrics, and works in all water temperatures and in HE and standard washers
- Spray, Rub, and Wash: our formula let's you treat the toughest stains and wash up to a week later
- POWERFUL & FAST WORKING This lightning fast laundry stain remover spray is perfect for clothes, upholstery, and carpets.
- SAFER CHOICE CERTIFIED Our stain remover is proudly EPA Safer Choice certified, giving you peace of mind that it meets your high standards for health and safety. Miss Mouth’s Messy Eater Stain Treater formula gets the job done while being a safer choice for you and your family.
- WORKS MAGIC ON STAINS This stain remover for baby clothes is great for infants, toddlers, and adults and is effective on both fresh and set-in stains. Works on fruit juice, baby food, formula, ketchup, blowouts, and even blood.
- EASY TO USE: First, ditch the excess gunk and dampen dry stains with a splash of water. Spray on Miss Mouth’s, give it a little rub if needed, then toss it in the wash or clean as usual. Still see the stain? Hit repeat. Easy peasy.
- 12 FL OZ OXICLEAN MAX FORCE STAIN REMOVER SPRAY; this newborn and baby essential helps parents power out tough set-in laundry stains the first time; spray now and wash up to 7 days later
- SPRAY NOW, WASH UP TO 7 DAYS LATER; this convenient baby stain remover spray penetrates tough laundry stains
- 5-IN-1 STAIN FIGHTERS help remove tough dried-in stains the first time, like berries, baby food, fruit juice, grass, mud, oil, grease, coffee, wine, chocolate, ketchup, blood, ink and washable paint
- TOUGH ON STAINS, GENTLE ON CLOTHES; this color-safe, enzymatic stain remover for baby clothes is a baby and newborn essential that contains no chlorine bleach, no brighteners, no dyes and no phosphates
- FOR ALL MACHINE-WASHABLE FABRICS; a powerful laundry stain remover for onesies, bibs, sheets, towels, denim jeans, t-shirts, workout gear, canvas shoes, dresses, bras; and washable fabrics like cotton, linen, spandex, fleece, polyester, nylon
- What You'll Get: One 8.7oz bottle of Shout Advanced Ultra Concentrated Stain Remover Gel with Built-in Scrubber Brush technology
- Tackling Tough Stains Easy: this super-concentrated thick laundry stain remover gel is made specifically to treat some of your toughest set-in stains from food, drinks, makeup, grass, dirt, red wine, blood, and more
- Household Staple: a great addition to your laundry supplies, this stain remover is tough on stains but gentle on fabric, available in a convenient bottle with a built-in laundry brush for stains that works the enzymes deep into the fabric fibers
- Quick & Easy To Use: works on all machine-washable whites and colored fabrics, and works in all water temperatures and in HE and standard washers
- Squeeze, Rub, Wash, Done: our formula let's you treat stains and wash up to a week later
- What You'll Get: One 22oz spray bottle of Shout's Advanced Laundry Stain Remover Gel. Bottle, excluding trigger & label, made of 25% Post Consumer Recycled plastic!
- Formulated for heavy duty stains: this thick gel stain remover is made specifically to treat difficult stains from food, drinks, makeup, grass, dirt, red wine, blood, and more
- Best Shout Formula: made with 70% more stain-fighting power compared to Shout Triple-Acting
- Quick & Easy To Use: works on all machine-washable whites and colored fabrics, and works in all water temperatures and in HE and standard washers
- Spray, Rub, Wash, and Done: our formula let's you treat stains toughest stains and wash up to a week later
Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
Service Bulletin Number: 12-173-14R; Revised: 11/13/14 Page 1 INTRODUCTION This bulletin provides a procedure for removing the type of stain shown in the photo below which occurred during production of the headliner. “Before” and “After” photo examples are shown below. COUNTERMEASURE IN PRODUCTION A procedure change to eliminate this condition was incorporated into production starting with VIN: F*525564. MATERIALS REQUIRED All these materials are readily available at any major retail outlet (Walgreen’s, CVS Pharmacy etc.) NUMBER: 12-173-14R DATE: 10/28/14 REVISED: 11/13/14 APPLICABILITY: 2015MY Forester SUBJECT: Stain Removal from the Headliner SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. ©2014 Subaru of America, Inc. All rights reserved. • OxiClean™ Laundry Stain Remover • 91% Isopropyl Alcohol • Spray Bottle containing clean, warm water* • Cotton Balls • Measuring Cup (a clean used medicine dispensing cup works well) • Mixing Container • A CLEAN detailing towel (microfiber preferred) *Avoid using very hard or heavily mineralized water as it may leave behind a stain when dried. If soft water is not locally available, use distilled water. Service Bulletin Number: 12-173-14R; Revised: 11/13/14 Page 2 SERVICE PROCEDURE IMPORTANT: Before performing this procedure, the following precautions are recommended since it will be performed while working overhead: • Always wear safety glasses to prevent dripping solution from getting in your eyes. • Nitrile (or equivalent) gloves and a (CLEAN) hat are recommended to be worn to minimize any skin and / or scalp exposure to the cleaning solution. • Always protect the interior of the car below where you are cleaning the stain with plastic, a towel or similar protective covering to avoid dripping the cleaning solution onto the interior fabric or leather trim which could possibly discolor it. • When dipping the cotton ball into the cleaning solution, it should be wet but not dripping wet. This will reduce the chances of dripping it onto areas other than the stain. • When air-drying, always use a hair dryer on a LOW heat setting and keep the dryer’s air outlet moving. DO NOT use a heat gun or high heat setting on the hair dryer or the headliner may be damaged. STEP 1- Using the measuring cup, prepare a 1:9 mixture of OxiClean and isopropyl alcohol (mix 1 part OxiClean to 9 parts Isopropyl Alcohol) in the mixing container. STEP 2- Stir to make sure the cleaning solution is completely mixed before proceeding. STEP 3- Dip a cotton ball into the cleaning solution then repeatedly dab or pat it directly on the stain until the stain is removed. VERY IMPORTANT: Use ONLY a dabbing or patting action when applying the cleaning solution to the stain. DO NOT RUB the stain with the cotton ball as rubbing may affect the texture of the headliner material. This will make the affected portion stand out because of inconsistent texture with the material of the surrounding area. Continued… Service Bulletin Number: 12-173-14R; Revised: 11/13/14 Page 3 STEP 4- Once the stain is removed, spray the affected area sparingly with clean, warm water* and dry the area with a clean detail towel. A quality microfiber towel works well for this purpose. REMINDER: Avoid using very hard or heavily mineralized water as it may leave behind a stain when dried. If soft water is not locally available, use distilled water. STEP 5- After drying, if the stain has not been fully removed, repeat steps 1-4 as necessary. STEP 6- Once the stain is fully removed, complete the drying of the affected area using a hair / blow dryer on the LOW heat setting. WARRANTY / CLAIM INFORMATION For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information: LABOR DESCRIPTION LABOR OPERATION # FAIL CODE LABOR TIME 2015 Forester Head Liner Production Stain Removal 913-262 YNS-72 0.4 NOTE: Up to $3.00 can be claimed in sublet to cover the cost of the recommended cleaning materials. REMINDER: SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. Always refer to STIS for the latest service information before performing any repairs.
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.