A/C System Pressure Sensor Design Change DTCs B14A3, B14A4, B14EF or B14EE – 2019 Subaru Forester

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Bulletin Number: 10-93-19; Date: 7/15/19 Page 1 of 2
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NUMBER: 10-93-19
DATE: 7/15/19
APPLICABILITY: 2019MY Forester
SUBJECT: A/C System Pressure Sensor Design Change
DTCs B14A3, B14A4, B14EF or B14EE
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
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INTRODUCTION:
This bulletin announces a design change made to the air conditioner’s pressure sensor to address
customer concerns of the system blowing warm or not blowing cold air. In some cases, preliminary
diagnosis may find codes B14A3, B14A4, B14EF or B14EE present. Review of actual system
pressures using a manifold gauge set and comparing against values seen using the Subaru Select
Monitor (SSM) may show the SSM readings much lower than the actual readings. These are all
indications of a possible pressure sensor concern.
PRODUCTION CHANGE INFORMATION:
The new sensor was incorporated into production starting with VIN KH552558.
PART INFORMATION:
The part number for the new pressure sensor is: 73414SJ010.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
NOTE: In a case where replacement of the discharge hose or cooling pipe is required, the
re-designed sensor is already installed on the new parts and no longer needs to be ordered separately.
SERVICE BULLETIN
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
©2019 Subaru of America, Inc. All rights reserved.
Bulletin Number: 10-93-19; Date: 7/15/19 Page 2 of 2
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
Always diagnose any air conditioning failure using the resources available in the applicable Subaru
Service Manual before attempting any repair. The service procedure for A/C pressure sensor
replacement remains unchanged. Always refer to the applicable Service Manual and review the full
requirements of the repair being performed. The Service Manual procedures contain information
critical to performing an effective repair the first time and every time. This includes but is not limited
to: important SAFETY precautions, proper inspection criteria, necessary special tools and related
one-time-use parts needed for a complete and lasting repair.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru
Added Security Classic or Gold plan, this repair may be submitted using the following claim
information:
Labor Description Labor Operation # Labor Time Fail Code
A/C PRESSURE SENSOR R&R B014-441 0.2
CFR43
EVACUATE & RECHARGE A/C SYSTEM C010-101 1.5
IMPORTANT REMINDERS:
• SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.