Front Bumper Cover Gap / Loose Fit – 2013-2019 Subaru BRZ

SEOCONTENT-START

Bulletin Number: 12-267-19; Date: 06/13/19 Page 1 of 3
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NUMBER: 12-267-19
DATE: 06/13/19
APPLICABILITY: 2013-2019MY BRZ
SUBJECT: Front Bumper Cover Gap / Loose Fit
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
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ISO 14001 Compliant
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excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
INTRODUCTION:
This bulletin announces availability of a new retaining plate and installation method to address
gapping conditions which may develop between the front bumper cover and fender as shown in the
example illustration below.
PART INFORMATION:
Description Part Number
PLATE BUMPER SD 57722CA030
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedure for removal and installation of the front bumper cover remains unchanged.
Cover inspection criteria and procedures for using the new plate(s) are outlined below. Always refer
to the applicable Service Manual and review the full requirements of the repair being performed. The
Service Manual procedures contain information critical to performing an effective repair the first time
and every time.
SERVICE BULLETIN
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
©2019 Subaru of America, Inc. All rights reserved.
Bulletin Number: 12-267-19; Date: 06/13/19 Page 2 of 3
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1) After confirming a loose fit / excess gap condition exists, CAREFULLY remove the front
bumper cover assembly following the procedure in the applicable Service Manual. Follow
all precautions to protect the finish of both the cover, fender and surrounding painted
surfaces.
2) On each side of the bumper cover, there are 3 claws to secure it to the corner bracket as
shown in the illustrations below. These claws can become damaged reducing their ability to
secure the cover to the corner bracket properly. This causes the gap / loose fit condition to
occur.
Figure A
NG OK
3) Inspect the removed bumper cover and determine if it is reusable by the following criteria:
• If any of the claws are broken, deformed as shown in the NG illustration above or, have
a center opening exceeding 4.5mm, the cover must be replaced following the procedure
in the applicable Service Manual.
• If the claws are in-tact as in the OK illustration and / or only have minor wear as shown
in Figure A, proceed to Step 4 below.
Bulletin Number: 12-267-19; Date: 06/13/19 Page 3 of 3
4) Remove any dirt or grease from the affected claws using a mild solvent on a clean shop cloth
and thoroughly dry.
5) Inspect the claws closely. CAREFULLY remove any burrs which could prevent the new
plate from fitting properly as shown in 7) below using a small flat file or sandpaper.
6) Apply a VERY SMALL amount of clear RTV sealant to the new plate as shown below.
Use a SMALL “dab” of clear RTV sealer as
an adhesive to hold the plate in position
during bumper cover reinstallation.
7) CAREFULLY install the new plate(s) as needed to the back (under or inside) of the affected
claw(s) using the illustrations below as a guide for a proper fit. CAUTION: These plates
have sharp edges.
Top or
Front View
8) Reinstall the bumper cover assembly in reverse order of removal.
9) Wipe off any exposed RTV sealer (adhesive) to complete the repair.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using
the following claim information:
Labor Description Labor Operation # Labor Time Fail Code
BRZ FRONT BUMPER COVER GAP REPAIR A916-506 0.7 XAW-48
IMPORTANT REMINDERS:
• SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.