NHTSA ID Number: 10249591
Manufacturer Communication Number: 15-246-19R
Summary
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 01/02/24
| APPLICABILITY: | 2020-24MY Legacy and Outback 2022-2024MY Forester 2022-2024MY BRZ 2022-2024MY WRX 2024MY Ascent 2024MY Impreza and Crosstrek |
| SUBJECT: | New Immobilizer Registration Procedures |
INTRODUCTION:
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020-24 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit “Authentication Key” supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change approximately every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available. The new vehicles utilize an Immobilizer Type “G” or “H” system depending on model:
- G: Vehicles with a turn key ignition switch
- H: Keyless Access with Push-Button Start.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
- After connecting the SSM4 to the vehicle and starting the application, from the Main Menu, select Immobilizer etc. registration, select the Vehicle then Immobilizer Type and Confirmed.
- When the vehicle utilizes either a G or H -Type system, an Authentication Key is required to perform any of the immobilizer-related functions listed in the menu shown below.
- Currently, for all other models, the immobilizer registration process is unchanged.
- For 2020MY Legacy and Outback with a G or H -Type system, the Server Connection screen shown below will be displayed. Input the current Authentication Key and select “Connection”.
IMPORTANT NOTE: As of December 30th, 2023, the Authentication Key has been revised to 6P4TXWMC.
- Detailed instructions for performing all immobilizer-related functions can now be found on STIS under the Other/Miscellaneous Publication Type: “20MY Registration Manual for Immobilizer” or by searching Document Code: S1108BE.
21 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | ASCENT | 2024 |
| SUBARU | BRZ | 2022-2024 |
| SUBARU | CROSSTREK | 2024 |
| SUBARU | FORESTER | 2022-2024 |
| SUBARU | IMPREZA | 2024 |
| SUBARU | LEGACY | 2020-2024 |
| SUBARU | OUTBACK | 2020-2024 |
| SUBARU | WRX | 2022-2023 |
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 01/02/23
MC-10249591-0001.pdf 389.017KB
NHTSA ID Number: 10238472
Manufacturer Communication Number: 15-246-19R
Summary
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 06/30/23
NHTSA ID Number: 10228796
Manufacturer Communication Number: 15-246-19R
Summary
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 12/30/22
MC-10228796-0001.pdf 796.617KB
NHTSA ID Number: 10225762
Manufacturer Communication Number: 15-246-19R
Summary
This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 10/12/22
MC-10225762-0001.pdf 796.773KB
NHTSA ID Number: 10215437
Manufacturer Communication Number: 15-246-19R
Summary
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 06/30/22
MC-10215437-0001.pdf 796.914KB
NHTSA ID Number: 10209935
Manufacturer Communication Number: 15-246-19R
Summary
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-2022 Subaru vehicles.
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 03/22/22
MC-10209935-0001.pdf 493.217KB
NHTSA ID Number: 10207171
Manufacturer Communication Number: 15-246-19R
Summary
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-22 Legacy and Outback.
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 01/04/22
MC-10207171-0001.pdf 493.137KB
NHTSA ID Number: 10205931
Manufacturer Communication Number: 15-246-19R
Summary
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-22 Legacy and Outback.
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 12/29/21
MC-10205931-0001.pdf 493.211KB
NHTSA ID Number: 10194824
Manufacturer Communication Number: 15-246-19R
Summary
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 05/04/21
MC-10194824-0001.pdf 494.912KB
NHTSA ID Number: 10198775
Manufacturer Communication Number: 15-246-19R
Summary
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-22 Legacy and Outback
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 06/30/21
https://www.nhtsa.gov/recalls?nhtsaId=10198775
MC-10198775-0001.pdf 493.845KB
NHTSA ID Number: 10185078
Manufacturer Communication Number: 15-246-19R
Summary
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback.
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 12/15/20
MC-10185078-0001.pdf 494.361KB
NHTSA ID Number: 10169850
Manufacturer Communication Number: 15-246-19R
Summary
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit “Authentication Key” supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change approximately every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available.
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 12/23/19
MC-10169850-0001.pdf 494.718KB
NHTSA ID Number: 10165506
Manufacturer Communication Number: 15-246-19R
Summary
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit “Authentication Key” supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available. The new vehicles utilize an Immobilizer Type “G” or “H” system depending on model:
- G: Vehicles with a turn key ignition switch
- H: Keyless Access with Push-Button Start.
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 09/17/19
MC-10165506-0001.pdf 491.221KB
NHTSA ID Number: 10164191
Manufacturer Communication Number: 15-246-19
Summary
“This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit “Authentication Key” supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available. The new vehicles utilize an Immobilizer
Type “G” or “H’ system depending on model:
- G: Vehicles with a turn key ignition switch
- H: Keyless Access with Push-Button Start.”
1 Associated Document
Manufacturer Communications
NUMBER: 15-246-19
DATE: 08/15/19
- Immobilizer Key Blank
- Genuine Subaru Part Number: 57497AG11A
- Legacy 2005-2007
- Outback 2005-2007
- Tribeca 2006 2007
- Subaru Laser Master key Blank
- 57497AJ070
- Forester 2011-2013
- Legacy 2010-2013
- Outback 2010-2013
- Professional Programming Required: Dealer or locksmith to cut and program
- Key Cutting Required: Cut key blade prior to use for proper functionality
- Aftermarket Replacement: High-quality aftermarket replacement part for your Subaru vehicle
- Transponder Key Only: This product includes the transponder key without remote functions
- Compatible Chip Technology: Features 4D62 chip transponder technology with high security DAT17T13 design for Subaru vehicles
SEOCONTENT-START
Bulletin Number: 15-246-19R; Revised: 01/02/23 Page 1 of 3
Continued…
NUMBER: 15-246-19R
DATE: 08/15/19
REVISED: 01/02/23
APPLICABILITY: 2020-24MY Legacy and Outback
2022-2024MY Forester
2022-2024MY BRZ
2022-2024MY WRX
2024MY Ascent
2024MY Impreza and Crosstrek
SUBJECT: New Immobilizer Registration Procedures
INTRODUCTION:
This Service Information Bulletin outlines a new required procedure to follow when performing
immobilizer-related repairs on the 2020-24 Legacy and Outback. To further enhance vehicle security,
this new procedure requires connection to a secure SBR server for authentication and to access
immobilizer information. An 8-digit “Authentication Key” supplied by SBR will be a required input
when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged,
the new Authentication Key will change approximately every 6 months. This bulletin will be updated
with the latest Authentication Key as it becomes available. The new vehicles utilize an Immobilizer
Type “G” or “H” system depending on model:
• G: Vehicles with a turn key ignition switch
• H: Keyless Access with Push-Button Start.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
• After connecting the SSM4 to the vehicle and starting the application, from the Main Menu,
select Immobilizer etc. registration, select the Vehicle then Immobilizer Type and Confirmed.
SERVICE INFORMATION BULLETIN
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
©2019 Subaru of America, Inc. All rights reserved.
Bulletin Number: 15-246-19R; Revised: 01/02/23 Page 2 of 3
Continued…
G and H Types are new. (I-Type is for Canada-spec. only.)
• When the vehicle utilizes either a G or H -Type system, an Authentication Key is required to
perform any of the immobilizer-related functions listed in the menu shown below.
• Currently, for all other models, the immobilizer registration process is unchanged.
• For 2020MY Legacy and Outback with a G or H -Type system, the Server Connection
screen shown below will be displayed. Input the current Authentication Key and select
“Connection”.
IMPORTANT NOTE: As of December 30th, 2023, the Authentication Key has been revised to
6P4TXWMC.
Bulletin Number: 15-246-19R; Revised: 01/02/23 Page 3 of 3
6P4TXWMC
• Detailed instructions for performing all immobilizer-related functions can now be found
on STIS under the Other/Miscellaneous Publication Type: “20MY Registration Manual for
Immobilizer” or by searching Document Code: S1108BE.
IMPORTANT REMINDERS:
• SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard
for excellence in Environmental
Management Systems. Please recycle
or dispose of automotive products in a
manner that is friendly to our environment
and in accordance with all local, state
and federal laws and regulations.
SEOCONTENT-END
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