October 3, 2019 NHTSA CAMPAIGN NUMBER: 19V701000
Occupant Detection System May Deactivate Airbag
If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.
NHTSA Campaign Number: 19V701
Manufacturer Subaru
of America, Inc.
Components AIR BAGS
Potential Number of Units Affected 366,282
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Remedy
Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru’s number for this recall is WUM-98.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Subaru has a Recall
NUMBER: WUM-98R
NHTSA ID: 19V-701
DATE: 10/14/19
REVISED: 03/02/20
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
AFFECTED VEHICLES:
| Model Year | Carline | Production Date Range | Vehicle count |
| 2015-2018 | Forester | January 20, 2015 – August 01, 2017 | 366,282 |
Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. This information is now available.
REASON FOR THIS RECALL:
Over time, due to a decrease in contact pressure between terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant.
SAFETY RISK:
If the ODS is unable to correctly determine the status of a front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.
DESCRIPTION OF THE REMEDY:
For all potentially affected vehicles, Subaru retailers will replace the ODS sensor mat harness with a new part at no cost to the customer.
OWNER NOTIFICATION:
Subaru notified affected vehicle owners by first class mail in early December advising them of this recall and that parts were not yet available. Starting in February 2020, affected vehicle owners will be notified that parts are available and that they should schedule an appointment for the repair. The owner notification letters will be released in weekly phases through early March 2020.
RETAILER RESPONSIBILITY:
Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $21,000 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.
Any vehicles listed in any recall/campaign that are in retailer stock must be:
- Immediately identified.
- Tagged or otherwise marked to prevent their delivery or use prior to repair.
- Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Retailers are to promptly follow the applicable service procedures to correct all affected vehicles in their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into retailer inventory, necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.
SERVICE PROCEDURE:
IMPORTANT NOTE: If aftermarket leather trim is found installed on the ODS seat cushion, all efforts must still be made to complete this recall. The presence of aftermarket leather alone does not prevent performance of this repair procedure. Should any questions arise, please refer to the Claims Policy and Procedure Manual, section 8.4.45.4 “Non-OEM Components Discovered During a Safety Recall Repair.”
There are two (2) service procedures to be followed for satisfying this Recall Campaign:
- ODS harness label inspection
- ODS harness label inspection and harness replacement.
The REQUIRED first step is the Harness Label Inspection Procedure. See the Harness Label Inspection procedure and Inspection Determination sections on pg. 3 below. If the harness label inspection outcome dictates a repair is required, replace the pictured ODS harness (p.n. 64084SG23A) following the Harness Replacement Procedure below.
Harness Label Inspection Procedure:
The part identification label affixed to the yellow sensor mat wiring harness is the focus of this inspection. The left photo shows an underside view of the passenger seat as seen from the front floor area and provides an approximate location of the label. On the right is a close-up of the identification label itself.
NOTES:
- There is enough room under the seat to access the harness label and perform the date / supplier code inspection without removing the seat assembly.
TIP: Take a photo of the label with a phone then review the image to get the necessary information.
Inspection Determination:
Step 1. If the date code (BROWN box in photo) on the label is AFTER 18074, the harness is OK. Harness replacement is NOT necessary. See additional **NOTE below.
Step 2. If the date code is 18074 or BEFORE AND has the supplier code 6578 (RED box in photo) on it, the harness is NG must be replaced. Proceed to Harness Replacement Procedure as outlined below.
- “16” is the year (2016) and “232” is the 232nd day of the year: “16232”.
| IMPORTANT: The supplier code AND date code from the INSTALLED harness MUST be entered in the Miscellaneous Detail field at claim entry (e.g: 657818074). |
**NOTE: In the VERY RARE case where the harness is OK but the AIRBAG warning light is on with an ODS -related DTC in memory, submit a recall claim for inspection only. Continue diagnosing the DTC following the modified Service Manual procedure provided on pg. 8 for reference as there may be another cause for this DTC. Refer to the Vehicle Coverage Inquiry to identify available coverage.
If the harness is OK and no other ODS system diagnosis is required, proceed to the CLAIM REIMBURSEMENT AND ENTRY PROCEDURES section on pg. 9 and process an Inspection Only claim.
Harness Replacement Procedure:
Preparation:
- Record the customers radio station presets (and Navigation favorites where applicable).
- Put the seat at the front-to-back midpoint on the slide rails.
- Disconnect the negative (-) cable from the battery and wait at least 60 seconds before proceeding further.
Step1- CAREFULLY disconnect the three (3) seat harness connectors and the harness retaining clip. Leave the yellow Airbag harness connector attached to the seat cushion frame.
Step2- CAREFULLY remove the passenger seat assembly following the applicable Service Manual procedure. IMPORTANT: When removing (and reinstalling) the seat assembly, always use CAUTION to protect the door opening area painted and surrounding trim surfaces from coming in contact with and possibly being scratched by the seat mounting points.
Step3- CAREFULLY remove the backrest reclining lever then both the outer and inner hinge cover trim panels and the inner seat belt buckle assembly following applicable Service Manual procedures.
TIP: Pay close attention to all the wiring harness securing points, clips, etc. to insure their proper reassembly. Taking a photo(s) to use for reference at reassembly is recommended.
Step4- Disconnect the seat heater harness connector. Remove the bolts (2 inner and 2 outer), then CAREFULLY separate the backrest assembly and set it aside as shown in the photo below.
Step5- Unclip the two retaining loop / clips from the seat cushion front frame, unhook the elastic loop with a finger and unplug the ODS mat harness from the ODS module as shown in the sequence below.
Step6- From the rear of the cushion (a cotter pin extractor works well), CAREFULLY release the plastic seat cover trim retainers as shown below and pull the back of the cover up as needed to access the harness to ODS sensor mat connection point (tail) circled below. The tail is covered in a self-adhesive fabric padding.
Step7- CAREFULLY peel the padding back to expose the tail and connections. Be advised, the adhesive used has a very strong grip. CAREFULLY peel the padding in a direction parallel to the tail and discard. A new piece of padding is included in the new replacement harness kit.
Step8- IMPORTANT: Before connecting the new harness, inspect the tail and sensor mat connectors to confirm they are tight on the 2 metal bands of the mat. Inspect closely for any breaks, cracks or other damage to the visible components of the sensor mat. If any damage is identified, the complete seat cushion assembly must be replaced as the sensor mat is not a serviceable component.
REMINDER: If a replacement is necessary, always order the most up-to-date seat cushion assembly part number for the VIN being repaired.
Step9- IMPORTANT: Always squeeze the tail terminals firmly at the rivets when disconnecting / reconnecting the harness terminals. Connect the new harness terminals to the sensor mat removing ONE CONNECTION AT A TIME to make sure they are reconnected in the proper configuration.
Step11- Use a scissor to cut the harness label from the original (removed) wiring harness.
Step12- Remove the adhesive backing and apply the cut off section of the original label to the new replacement harness as shown in the photo sequence below.
Step13- Reassemble the seat cushion assembly in reverse order of disassembly. If a photo was taken as recommended in Step 3, refer to it to confirm the affected harnesses are properly resecured to the underside of the seat cushion assembly.
Step14- Secure the backrest to the cushion with the four (4) mounting bolts. The torque specifications are as follows:
- Backrest to cushion assembly bolts (4): 52 Nm (38.4 ft. lbs.)
- Inner Seat Belt Buckle Nut (1): 38 Nm (28 ft. lbs.) VERY IMPORTANT: Make sure the seat belt buckle assembly rotates freely on the shoulder of the mounting stud BEFORE AND AFTER torqueing the retaining nut.
- Seat Assembly to vehicle floor mounting bolts (4): 53 Nm (39.1 ft. lbs.).
Step15- Reconnect the negative (-) battery cable, reset the customer’s audio (and Navigation where applicable) presets and confirm proper vehicle operation to complete the procedure.
DTC Diagnosis:
IMPORTANT: BEFORE proceeding with diagnosis of any ODS-related DTC. Always check to see if the passenger seat cushion is wet, contains moisture or has been exposed to excessively humid conditions for some time. The seat cushion must be completely dry before proceeding with further diagnostics. NEVER use a hair dryer or heat gun to dry the seat cushion.
| Step | Check | Yes | No |
| 1. CHECK DTC.
Read the DTC of the occupant detection system. | Are any of DTC B1760, B1761, B1771 and B1795 detected? | Perform the diagnosis according to DTC. | Go to step 2. |
| 2. CHECK POOR CONTACT OF CONNECTORS.
Check for poor contact of the connectors between the occupant detection control module and airbag control module. | Is there poor contact? | Reconnect the connector. If condition is not improved, replace the Right Hand (RH) rear body harness. | Go to step 3. |
| 3. CHECK AIRBAG REAR HARNESS.
1) Turn the ignition switch to OFF, disconnect the battery ground cable, and wait for 60 seconds or more. 2) Disconnect the connectors (AB59) and (AB53) under the passenger’s seat. 3) Disconnect the connectors (AB6, AB17, AB18) from the airbag control module, and connect the connector (1AG) in the test harness AG to connectors (AB6, AB17, AB18). 4) Connect the connector (1AP) in the test harness AP to the connector (AB53). 5) Measure the resistance between connector (6AG) in the test harness AG and connector (2AP) in the test harness AP. Connector & terminal (6AG) No. 9 — (2AP) No. 1: (6AG) No. 11 — (2AP) No. 2: | Is the resistance less than 10 Ω? | Go to step 4. | Replace the RH rear body harness. |
| 4. CHECK AIRBAG REAR HARNESS.
Measure the resistance between connector (6AG) in the test harness AG and chassis ground. Connector & terminal (6AG) No. 9 — Chassis ground: (6AG) No. 11 — Chassis ground: (6AG) No. 9 — (6AG) No. 11: | Is the resistance 1 MΩ or more? | Go to step 5. | Replace the RH rear body harness. |
| 5. CHECK OCCUPANT DETECTION HARNESS.
1) Turn the ignition switch to ON. 2) Measure the voltage between connector(2AP) in the test harness AP and chassis ground. Connector & terminal (2AP) No. 3 (+) — Chassis ground (–): | Is the voltage 10 V or more? | Go to step 6. | Check the battery voltage and fuse.
If there is no fault, replace the RH rear body harness. |
| 6. CHECK AIRBAG SYSTEM DTC.
1) Turn the ignition switch to OFF. 2) Reconnect the disconnected connector. 3) Turn the ignition switch to ON. 4) Read Airbag System current DTC. | Is DTC B1650 detected? | If the condition is not improved, replace the occupant detection system (passenger side cushion & frame assembly).
If the condition is still not improved, then replace the airbag control module. | The system is currently normal. Check if any other DTC is detected. If there is no current
DTC, perform Clear memory. |
REMINDER: The INSTALLED part’s supplier code AND date code MUST be recorded on the document(s) submitted for claim reimbursement. Use the following format example: 657818074.
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES:
Credit to perform this recall will be based on properly completed repair order information. The Repair Order must include the Original AND (if the seat cushion assembly was replaced) the INSTALLED part’s supplier code and date information as outlined above.
| Specific Conditions Identified During Inspection | Recall Coding | Labor Operation # | Labor Time | Claim Type |
| Harness Outside Affected Range- No Repairs Required | WUM-98R Inspection Only | A182-048 | 0.2 | RC |
| Harness Within Affected Range- ODS Harness or Seat Cushion Assembly R&R Only** (includes inspection) | WUM-98R- Seat Cushion R&R | A182-051 | 0.8 | |
| WUM-98R- ODS Harness R&R | A182-042 | 1.0 |
** IMPORTANT NOTES:
- Seat cushion assemblies are not to be used for WUM-98R repairs initiated after 3/9/2020.
- Retailers can continue to claim seat cushion assemblies for those repairs initiated prior to 3/9/2020 (including those with parts ordered prior to this date).
- Any case-by-case exceptions must be reviewed with the Claims Team prior to claim submission.
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
| IMPORTANT SAFETY RECALL
This notice applies to the VIN below |
Subaru Safety Recall WUM-98
NHTSA Recall ID 19V-701
February 2020
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2015-2018 model year Forester vehicles. You previously received a letter informing you of this recall, stating that the remedy parts were not yet available.
This letter is to inform you that parts are now available.
REASON FOR THIS SAFETY RECALL
Over time, the terminals connecting the Occupant Detection System (ODS) harness to the sensor mat in the bottom of the front passenger seat can loosen, developing an unstable electrical connection. If this happens, the ODS may not properly determine the correct status of the right front seat occupant and prevent the front passenger-side airbag from deploying in the event of a crash.
If the ODS is unable to correctly determine the status of the right front seat occupant, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.
WHAT SUBARU WILL DO
Subaru will replace the ODS sensor mat harness with a remedied one at no cost to you.
WHAT YOU SHOULD DO
You should contact your Subaru retailer (dealer) for an appointment to have the ODS sensor mat harness replaced in your vehicle, free of charge.
As a precaution, please limit the use of the front passenger seat until this safety recall is completed. If you must use the front passenger seat, and the airbag warning light and/or the PASSENGER AIR BAG OFF indicator illuminates while the seat is occupied, the passenger should move to the rear seat after the vehicle has come to a complete stop in a safe area.
HOW LONG WILL THE REPAIR TAKE?
The time required for this repair is approximately one hour. Your retailer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time.
To minimize your inconvenience while the repair is being performed, please ask your retailer for alternative transportation options.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please update this information online at www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the “Quick Links” menu.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below:
Subaru of America, Inc.
Customer-Retailer Services Department, Attention: WUM-98 Recall
P.O. Box 9103, Camden, NJ 08101-9877
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information about future parts availability and the most Frequently Asked Questions, please go to:
- https://www.wum98.service-campaign.com
If you need additional assistance, please contact us directly:
- By e-mail: Go to www.subaru.com and select “Customer Support”
- By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
- By U.S. Postal mail:
Subaru of America, Inc.
Attn: Customer-Retailer Services Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/ subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey
Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-4249153) or go to https://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.
Sincerely,
Subaru of America, Inc.
Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.)
A subsidiary of SUBARU CORPORATION
URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN below
Subaru Safety Recall WUM-98
NHTSA Recall ID 19V-701
December 2019 – Interim Notification
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2015-2018 model year Forester vehicles. You received this notice because our records indicate that you currently own one of these vehicles.
REASON FOR THIS SAFETY RECALL
Over time, the terminals connecting the Occupant Detection System (ODS) harness to the sensor mat in the bottom of the front passenger seat can loosen, developing an unstable electrical connection. If this happens, the ODS may not properly determine the correct status of the right front seat occupant and prevent the front passenger-side airbag from deploying in the event of a crash.
If the ODS is unable to correctly determine the status of the right front seat occupant, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.
Remedy parts are not yet available.
Subaru is in the process of acquiring the parts necessary to perform this repair. As parts become available over the next few months, Subaru will contact you again by mail advising you to schedule an appointment with your Subaru retailer (dealer).
As a precaution, please limit the use of the front passenger seat until this safety recall is completed. If you must use the front passenger seat, and the airbag warning light and/or the PASSENGER AIR BAG OFF indicator illuminates while the seat is occupied, the passenger should move to the rear seat after the vehicle has come to a complete stop in a safe area.
WHAT SUBARU WILL DO
Once parts are available, Subaru will replace the ODS sensor mat harness with a remedied one at no cost to you.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please update this information online at www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the “Quick Links” menu.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement.
Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below:
Subaru of America, Inc.
Customer-Retailer Services Department, Attention: WUM-98 Recall
P.O. Box 9103, Camden, NJ 08101-9877
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information about future parts availability and the most Frequently Asked Questions, please go to:
- https://www.wum98.service-campaign.com
If you need additional assistance, please contact us directly:
- By e-mail: Go to www.subaru.com and select “Customer Support”
- By telephone: 1-844-373-6614
Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
- By U.S. Postal mail:
Subaru of America, Inc.
Attn: Customer-Retailer Services Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://wwwodi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment when you are notified that parts are available.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION
Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: February 7, 2020
UPDATE: Owner Notification WUM-98 Forester Passenger-side Front Airbag ODS Recall
Owner Notification
Subaru will notify all affected vehicle owners by first class mail in weekly phases starting on February 11, 2020 through March 13, 2020 that sufficient parts supply is now available for this recall. Affected VIN lists were previously distributed in November to each Regional office.
Background
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 365,515 U.S. vehicles will be affected by this recall.
Affected Vehicles
| Model Year | Carline | Production Date Range | Vehicle count |
| 2015-2018 | Forester | January 20, 2015 – August 01, 2017 | 365,515 |
Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. The status of the recall coverage has been updated to “Open.”
Reason for this Recall
Over time, due to a decrease in contact pressure between terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant.
Safety Risk
If the ODS is unable to correctly determine the status of a front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.
Description of the Remedy
For all potentially affected vehicles, Subaru retailers will replace the ODS sensor mat harness with a new part at no cost to the customer.
Service, Parts, and Claim Instructions
Please refer to the WUM-98 Product Campaign Bulletin which is posted on STIS for additional details.
Retailer Responsibility
Any vehicles listed in any recall that are in retailer stock must be:
- Immediately identified.
- Tagged or otherwise marked to prevent their delivery or use prior to repair.
- Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin, once the parts become available.
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.
To: All Subaru Retailers
From: Subaru of America, Inc. – Service Operations
Date: December 4, 2019
Re: Customer Concern Claim Submission for WUM-98 prior to Supply of Harness (Recall) Parts
Until the supply of Harness (recall) parts are available, Subaru has a limited supply of seat cushion replacements for customers who experience the concerns outlined in the WUM-98 Campaign Bulletin.
To assist in ensuring that these recalls can be closed as quickly as possible, the recall status for all vehicles under WUM-98 are being changed from “Open-Remedy Not Available” to “Open-Limited Parts Available”. This status will allow retailer submission of the WUM-98 recall claim in Recall Claim Entry on Subarunet.
In addition, the “WUM-98 Recall VIN Submission” form on Subarunet will be removed, and parts should be ordered through normal channels.
Claim instructions for WUM-98 repair are below for reference. If you have questions, please contact the Claims Helpline at 1-866-782-2782, prompt 2.
Claim Submission Instructions
Please follow the procedure below for submission of a WUM-98 recall claim:
- Recall claim can be entered in Recall Claim Entry.
- When submitting a WUM-98 recall claim, you must include the supplier and date code from the harness label on the new seat cushion, as outlined in the Inspection section of the WUM-98 campaign bulletin (page 3). This information should be entered in the Miscellaneous Detail and should be nine numbers, no dashes.
- Labor operation is 182-051 for 0.8 hours.
NOTE: Recall claims submissions will be reviewed daily. Any claim that does not include valid supplier and date code information will be errored or rejected, and the recall will remain in an open status. Recalls are not completed in the system until the claim reaches approved status, so please be sure you are providing accurate information when submitting a claim to prevent any errored or rejected recall claim.
Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: November 21, 2019
REMINDER: Interim Owner Notification WUM-98 Forester Passenger-side Front Airbag ODS Recall
Interim Owner Notification
Subaru will notify all affected vehicle owners by first class mail on December 2nd advising them of this recall. We expect parts to be available starting around December 15th, and customers will be re-notified regarding parts availability in phases and to schedule an appointment for repair. A copy of the interim owner notification letter is now included in the WUM-98 Product Campaign Bulletin on STIS.
Background
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 365,515 U.S. vehicles will be affected by this recall.
Affected Vehicles
| Model Year | Carline | Production Date Range | Vehicle count |
| 2015-2018 | Forester | January 20, 2015 – August 01, 2017 | 365,515 |
Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. Once parts start to become available, the status of the recall coverage will be updated to “Open – Limited Parts Available” to allow for claim entry.
Reason for this Recall
Over time, due to a decrease in contact pressure between terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant.
Safety Risk
If the ODS is unable to correctly determine the status of a front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.
Description of the Remedy
For all potentially affected vehicles, Subaru retailers will replace the ODS sensor mat harness with a new part at no cost to the customer, once the harnesses are available.
Retailer Responsibility
Any vehicles listed in any recall that are in retailer stock must be:
- Immediately identified.
- Tagged or otherwise marked to prevent their delivery or use prior to repair.
- Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin, once the parts become available.
Until the parts are available, this recall cannot be performed. If an affected vehicle is in for service, please inform the owner that their vehicle is affected by this recall and that remedy parts are not yet available, and that all affected owners will be re-notified by mail once the repair can be performed.
Service, Parts, and Claim Instructions
Remedy parts as stated above, should become available December 15, 2019. Please refer to the WUM-98 Product Campaign Bulletin which is posted on STIS for additional details.
Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: November 1, 2019
Frequently Asked Questions: 2015-18 MY Forester ODS Recall WUM-98
To assist with customer inquiries regarding the ODS recall, please use the attached list of answers to questions you can expect in the coming days.
Question: Does this recall affect all 2015-2018 MY Foresters?
Answer: No. Not all 2015-2018MY Foresters are affected by this recall. Coverage will be confirmed by using the Vehicle Inquiry function on Subarunet.com. If the vehicle is affected, additional details are described in the Product Campaign Bulletin. A total of 365,515 vehicles have been affected by this recall. Vehicles not equipped with a seat heater are not affected because the sensor mat harness connection is a different design.
Question: What is an Occupant Detection System (ODS)?
Answer: The Occupant Detection System determines the presence and status of the occupant in the passenger seat to enable or disable the passenger side airbag from deployment in the event of an accident.
Question: What is the reason for the recall?
Answer: Over time, the terminals connecting the ODS harness to the sensor mat in the bottom of the passenger seat can develop an unstable electrical connection. If this happens, the ODS may not properly determine the correct status of the right front seat occupant and prevent the front passenger side airbag from deploying in the event of an accident.
Question: What is the recall remedy?
Answer: On affected vehicles, Subaru retailers will replace the ODS sensor mat harness with an enhanced part at no cost to the customer.
Question: When will customer notifications begin?
Answer: Customer notification will take place on December 2, 2019. At that time, customers will be advised that parts are not yet available. Customer re-notification regarding parts availability will be released in phases.
Question: When will remedy parts become available?
Answer: We estimate to have limited parts available beginning approximately December 15, 2019. As additional supply of remedy parts becomes available, we will send out another customer notification. Customer notifications will be mailed in phases to meet availability of parts once received.
Currently, we have a limited supply of ODS seat bottom assemblies available for customers who experience an ODS failure (airbag lamp illuminated) prior to the recall parts becoming available. To obtain one of these parts, retailers will need to complete the diagnostics listed in the WUM-98 recall bulletin to determine if a replacement harness is needed. If the diagnosis indicates the ODS seat bottom harness requires replacement, the retailer will need to contact a PIC (Parts Information Coordinator) and provide them customer information including the RO Number, VIN, Mileage, ODS and Airbag Diagnostic Trouble Codes found, along with step by step diagnostic results.
Customers who have not experienced an ODS failure can continue to drive their vehicle until parts become available. We recommend customers limit use of the front passenger seat until the recall is completed. If the customer must use the front passenger seat, and the Air Bag Warning Light and/or the PASSENGER AIR BAG OFF indicator illuminate while the seat is occupied, the passenger should move to the rear seat after the vehicle has come to a complete stop in a safe area.
Question: What if a customer vehicle does not have a current failure (airbag lamp illuminated), but the customer feels unsafe driving the vehicle?
Answer: There is NO risk to the driver of the vehicle; this recall affects only the front passenger side air bag. If the customer remains concerned, then the customer should be offered a Subaru service loaner at no charge until their car can be properly repaired. Please do your best to keep customers in Subaru vehicles rather than another brand.
Question: How long will the inspection and repair take?
Answer: The inspection will take 0.2 of an hour, and if deemed necessary, the repair will take 0.8 of an hour.
Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: October 8, 2019
New Subaru Safety Recall: WUM-98 Forester Passenger-side Front Airbag ODS
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 365,515 U.S. vehicles will be affected by this recall.
Affected Vehicles
| Model Year | Carline | Production Date Range | Vehicle count |
| 2015-2018 | Forester | January 20, 2015 – August 01, 2017 | 365,515 |
Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com.
Reason for this Recall
Over time, due to a decrease in contact pressure between terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant.
Safety Risk
If the ODS is unable to correctly determine the status of a front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.
Description of the Remedy
For all potentially affected vehicles, Subaru retailers will replace the ODS sensor mat harness with a new part at no cost to the customer.
UNTIL ODS SENSOR MAT HARNESS PARTS AVAILABILITY IS ANNOUNCED (UP TO 6 MONTHS), VEHICLES EXPERIENCING THIS CONDITION, WITH CONFIRMED DTC CODES, MUST BE REPAIRED USING THE CURRENT SUPPLY OF SEAT CUSHION REPLACEMENTS. PLEASE SEE SPECIAL RECALL CLAIMS ENTRY PROCESS IN THE SERVICE, PARTS, AND CLAIM INSTRUCTIONS SECTION BELOW.
Owner Notification
Subaru will notify affected vehicle owners by first class mail in December advising them of this recall and that parts are not yet available. Retailers will be advised when that notification begins.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
- Immediately identified.
- Tagged or otherwise marked to prevent their delivery or use prior to repair.
- Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin, once the parts become available.
Until the parts are available, this recall cannot be performed. If an affected vehicle is in for service, please inform the owner that their vehicle is affected by this recall and that remedy parts are not yet available, and that all affected owners will be notified by mail once the repair can be performed.
Service, Parts, and Claim Instructions
Remedy parts are not yet available. Detailed service, parts, and claim information will be forthcoming and should be available in the WUM-98 Product Campaign Bulletin on STIS by early next week.
SPECIAL RECALL CLAIMS ENTRY PROCESS for seat cushion replacement
Inspection or replacement of the seat cushion assembly for a vehicle included in this recall should not be claimed as a warranty repair. Since the current status of the recall is “Open-Remedy not yet available”, normal entry procedures will cause issues when trying to submit a claim for this recall. As a result, please follow the procedures below for submitting a claim under this Recall:
REMINDER: The supplier code AND date code MUST be recorded on the document(s) submitted for claim reimbursement. Use the following format example: 6578-18074. |
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the noncompliance:
April 2016 – Subaru received the first field report regarding this condition on a 2016MY Forester. Subaru had received no field reports for 2015MY Forester vehicles. Service Information Bulletin 07-108-16 was released to the field containing a diagnostic procedure for 14-16MY Forester vehicle passenger seat cushions that may have been exposed to higher concentrations of liquid.
January 31, 2017 – Subaru received the first technical report alleging that the airbag warning light was illuminated with an occupant detection sensor mat DTC. Parts were collected and investigated, but no root cause was determined.
June – October, 2017 – By June 9, 2017, Subaru had received an additional 22 technical reports from the
U.S. market. Since no root cause could be determined during investigation of the individual samples,
Subaru and the supplier opened a joint investigation. Joint field inspections were conducted September 7 – 28, 2017. From the initial results of the joint field inspections, Subaru estimated that the air bag warning lamp was illumined due to liquid, and therefore, the performance limitation of a capacitance sensor mat might be the main cause. Subaru and the supplier continued the joint investigation.
February – September, 2018 – Continued joint investigation results indicated other factors could cause connection instability such as harness connectors and/or harness routing. To improve robustness, in February 2018, the supplier updated the manufacturing process for the harness connection terminals. Subaru and the supplier continued the joint investigation.
August 22, 2018 – Service Information Bulletin 07-108-16R was revised to clarify the diagnostic procedure.
August 14, 2019 – Subaru received an Information Request from NHTSA (PE19-009).
September 26, 2019 – Subaru determined that the cause of failure was an intermittent and temporarily unstable connection between terminals of the ODS sensor mat harness connectors. Tracing the potentially affected vehicles with consideration of field occurrence frequency and vehicle production information, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 and August 1, 2017. Of 237 potentially related dealer and non-dealer field reports for
15-18MY Forester vehicles, 233 describe vehicles produced within the production window identified and 232 describe vehicles equipped with heated seats. Subaru decided to conduct a voluntary safety recall. Subaru is not aware of any accidents or injuries related to this condition.
4 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| SUBARU | FORESTER | 2015-2018 |
30 Associated Documents
Manufacturer Notices(to Dealers,etc)- WUM-98 Harness (Recall) Parts
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-0252.pdf”]
Recall Quarterly Report #1, 2020-1
RCLQRT-19V701-0370.PDF 211.155KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCLQRT-19V701-0370.PDF”]
Manufacturer Notices(to Dealers,etc)- WUM-98 Occupant Detection Wiring Harness Inspection / Replacement
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-4204.pdf”]
Manufacturer Notices(to Dealers,etc)- WUM98 Dealer Announcement
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-1723.pdf”]
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V701-7433.pdf 208.394KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RIONL-19V701-7433.pdf”]
Manufacturer Notices(to Dealers,etc)- Owner Notification WUM-98 Forester Passenger-side Front Airbag ODS Recall
nhtsa.gov/odi/rcl/2019/RCMN-19V701-6940.pdf" target="_BLANK" rel="noopener no referrer noreferrer">RCMN-19V701-6940.pdf 162.386KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-6940.pdf”]
Remedy Instructions and TSB
RCRIT-19V701-5205.pdf 1536.085KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCRIT-19V701-5205.pdf”]
Remedy Instructions and TSB
RCRIT-19V701-6575.pdf 1535.26KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCRIT-19V701-6575.pdf”]
Remedy Instructions and TSB
RCRIT-19V701-9656.pdf 3443.288KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCRIT-19V701-9656.pdf”]
ISSUED Owner Notification Letter(Part 577)
RCONL-19V701-2459.pdf 228.817KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCONL-19V701-2459.pdf”]
Manufacturer Notices(to Dealers,etc) – RCMN-19V701-4277 / 110119 WUM98 FAQ update Manufacturer Notices
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-4277.pdf”]
Manufacturer Notices(to Dealers,etc) – RCMN-19V701-8894 / 110119 WUM98 update Manufacturer Notices
RCMN-19V701-8894.pdf 173.541KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-8894.pdf”]
Manufacturer Notices(to Dealers,etc)- Urgent / Time Sensitive: Process to request Forester Recall WUM-98 Repair Parts for Retailer Pre-Owned Inventory
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-3923.pdf”]
Remedy Instructions and TSB
RCRIT-19V701-0743.pdf 1407.488KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCRIT-19V701-0743.pdf”]
Manufacturer Notices(to Dealers,etc) – Dealer Notification re Frequently Asked Questions: 2015-18 MY Forester ODS Recall WUM-98 dated 10-14-19.
RCMN-19V701-4567.pdf 169.934KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-4567.pdf”]
Manufacturer Notices(to Dealers,etc)- Parts Availability for Forester Occupant Detection System (WUM-98)
RCMN-19V701-6314.pdf 166.427KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-6314.pdf”]
Manufacturer Notices(to Dealers,etc)- CPO and Customer Concern Claim Submission for WUM-98 prior to Supply of Harness (Recall) Parts
RCMN-19V701-5157.pdf 146.249KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-5157.pdf”]
Manufacturer Notices(to Dealers,etc)- Updated Retailer Preowned Reimbursement Program
RCMN-19V701-5529.pdf 176.329KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-5529.pdf”]
Manufacturer Notices(to Dealers,etc)- REMINDER: Interim Owner Notification WUM-98 Forester Passenger-side Front Airbag ODS Recall
RCMN-19V701-2416.pdf 162.433KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-2416.pdf”]
Manufacturer Notices(to Dealers,etc)- Customer Concern Claim Submission for WUM-98 prior to Supply of Harness (Recall) Parts
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-8060.pdf”]
Manufacturer Notices(to Dealers,etc)- WUM-98 Harness (Recall) Parts
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-0455.pdf”]
Manufacturer Notices(to Dealers,etc) – Retailer Preowned Reimbursement Program – WUM-98 Forester Occupant Detection System (ODS) 10/22/19
RCMN-19V701-3876.pdf 319.383KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-3876.pdf”]
Remedy Instructions and TSB
RCRIT-19V701-8352.pdf 1440.442KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCRIT-19V701-8352.pdf”]
Manufacturer Notices(to Dealers,etc) – WUM-98 Forester Passenger-side Front Airbag ODS dated 10-8-19.
RCMN-19V701-4470.pdf 188.775KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-4470.pdf”]
Recall Acknowledgement
RCAK-19V701-9184.pdf 263.929KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCAK-19V701-9184.pdf”]
Defect Notice 573 Report
RCLRPT-19V701-9776.PDF 214.091KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCLRPT-19V701-9776.PDF”]
Remedy Instructions and TSB
RCRIT-19V701-6221.pdf 3333.625KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCRIT-19V701-6221.pdf”]
Chronology
RMISC-19V701-1934.pdf 108.209KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RMISC-19V701-1934.pdf”]
Manufacturer Notices(to Dealers,etc)- WUM-98 Harness (Recall) Parts
RCMN-19V701-4445.pdf 131.127KB
[embeddoc async url=”https://static.oemdtc.com/Recall/19V701/RCMN-19V701-4445.pdf”]
Recall Quarterly Report #2, 2020-2
RCLQRT-19V701-9335.PDF 211.264KB
1 Associated Investigation
Occupant Detection System (ODS) Failure
NHTSA ID: PE19009
Dated opened: August 6, 2019
The Office of Defects Investigation (ODI) has received 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints report the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.
ODI is opening this investigation to assess the scope, frequency, and consequences of the alleged defect in the subject vehicles.
The ODI reports cited above can be reviewed at https://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following (ODI) identification numbers: 11232569, 11230006, 11229301, 11228633, 11221676, 11221333, 11221048, 11220818, 11208734, 11205164, 11197003, 11194757, 11194451, 11192564, 11184937, 11184689, 11184544, 11182658, 11173781, 11172674, 11166156, 11165546, 11156964, 11154746, 11152921, 11151957, 11150824, 11149508, 11143434, 11142191, 11141206, 11140691, 11132985, 11131785, 11124557 (duplicate of VOQ 11105070), 11124239, 11111454, 11110572, 11110323, 11110111, 11105070, 11102823, 11100798, 11091464, 11083621, 11082273, 11067171, 11052876, 11052638, 11041443, 11031915, 11025406.
Latest Recalls Documents
[embeddoc async url=”https://static.oemdtc.com/TSB/MC-10113940-0001.pdf”]
NHTSA ID Number: 10173026
Manufacturer Communication Number: WUM-98R
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10173026-0001.pdf”]
NHTSA ID Number: 10171946
Manufacturer Communication Number: Subarunet Announ
Summary
Avaiability of 64084SG23A- WUM-98 Sensor Harness kit has stabilized and sufficient quantities are currently available to complete all remaining repairs for this recall.
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10171946-0001.pdf”]
NHTSA ID Number: 10171871
Manufacturer Communication Number: Subarunet Announ
Summary
Owner notification WUM-98 Forester Passenger-side Front Airbag ODS Recall.
February 7, 2020
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10171871-0001.pdf”]
NHTSA ID Number: 10171074
Manufacturer Communication Number: Subaru Retailers
Summary
The available inventory update for the WUM-98 harness
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10171074-0001.pdf”]
NHTSA ID Number: 10169883
Manufacturer Communication Number: Subaru Retailers
Summary
Harness inventory (Part# 64084SG23A) is now available and must be ordered through PRIME — Retailer order levels are on Subarunet under Recalls & Campaigns. If available, seat cushions can continue to be ordered and used to satisfy the recall as well.
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10169883-0001.pdf”]
NHTSA ID Number: 10169876
Manufacturer Communication Number: WUM-98
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
NUMBER: WUM-98R
NHTSA ID: 19V-701
DATE: 10/14/19
REVISED: 12/13/19
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10169876-0001.pdf”]
NHTSA ID Number: 10169871
Manufacturer Communication Number: Subaru Retailers
Summary
WUM-98 Harness (Recall) parts. Harness inventory (Part# 64084SG23A) is now available and must be ordered through PRIME– Retailer order levels are on Subarnet under Recalls & Campaigns. If available, seat cushions can continue to be ordered and used to satisty the recall as well.
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10169871-0001.pdf”]
NHTSA ID Number: 10169832
Manufacturer Communication Number: Subaru Retailers
Summary
Customer concern claim submission for WUM-98 prior to supply of harness (recall) parts.
December 4, 2019
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10169832-0001.pdf”]
NHTSA ID Number: 10168633
Manufacturer Communication Number: Subarunet Announ
Summary
Interim Owner Notification WUM-98 Forester Passenger-side Front Airbag ODS Recall.
NHTSA ID Number: 10168633
Manufacturer Communication Number: Subarunet Announ
Summary
Interim Owner Notification WUM-98 Forester Passenger-side Front Airbag ODS Recall.
REMINDER: Interim Owner Notification WUM-98 Forester Passenger-side Front Airbag ODS Recall
Date: November 21, 2019
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10168633-0001.pdf”]
NHTSA ID Number: 10168629
Manufacturer Communication Number: WUM-98R
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
NUMBER: WUM-98R
NHTSA ID: 19V-701
DATE: 10/14/19
REVISED: 11/20/19
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10168629-0001.pdf”]
NHTSA ID Number: 10168584
Manufacturer Communication Number: Subaru Retailers
Summary
Parts availabilty for Forester Occupant Detection System (WUM-98). Subaru of America, Inc. is pleased to announce immediate availbilty and release of current stock of Forester seat cushions.
Parts Availability for Forester Occupant Detection System (WUM-98)
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10168584-0001.pdf”]
NHTSA ID Number: 10168583
Manufacturer Communication Number: Subaru Retailers
Summary
Updated- Retailer preowned reimbursement program WUM-98 Forester Occupant Detection System (ODS).
UPDATED – Retailer Preowned Reimbursement Program WUM-98 Forester Occupant Detection System (ODS)
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10168583-0001.pdf”]
NHTSA ID Number: 10168581
Manufacturer Communication Number: Subarunet Anounc
Summary
To assist with customer inquiries regarding the ODS recall, please use the attached list of answers to questions you can expect in the coming days.
Frequently Asked Questions: 2015-18 MY Forester ODS Recall WUM-98
Date: November 1, 2019
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10168581-0001.pdf”]
NHTSA ID Number: 10166925
Manufacturer Communication Number: Subaru Retailers
Summary
To support our retailers partners currently stocking certain 2015-2018MY pre-owned Subaru Forester vehicle affected by the WUM-98 ODS recall announced on October 8, 2019, Subaru of America, Inc. (SOA) is pleased to provide financial assistance during the time repairs are unavailable.
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10166925-0001.pdf”]
NHTSA ID Number: 10166905
Manufacturer Communication Number: Subarunet Announ
Summary
Subaru of America Inc.. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 365,515 U.S. vehicles will be affected by this recall.
New Subaru Safety Recall: WUM-98 Forester Passenger-side Front Airbag ODS
Date: October 8, 2019
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10166905-0001.pdf”]
NHTSA ID Number: 10166899
Manufacturer Communication Number: Subarunet Announ
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 355,151 U.S. vehicles will be affected by this recall.
Frequently Asked Questions: 2015-18 MY Forester ODS Recall WUM-98
Date: October 14, 2019
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10166899-0001.pdf”]
NHTSA ID Number: 10166904
Manufacturer Communication Number: WUM-98R
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
NUMBER: WUM-98R
NHTSA ID: 19V-701
DATE: 10/14/19
REVISED: 10/22/19
[embeddoc async url=”https://static.oemdtc.com/Recall/MC-10166904-0001.pdf”]
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- Supports 23 vehicle reset/relearn functions, including throttle matching, ABS bleeding, TPMS reset, etc.
- Live data mapping and freeze frame capturing
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix & View Live Data] - Much more than a car code reader, BlueDriver is a diagnostic tool. You’ll get unlimited repair reports with possible causes and fixes, plus real-time health monitoring while you drive with the live data feature.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- MAINTAIN PEAK PERFORMANCE AND SAFETY ON THE ROAD - Easily find and fix the problem with your vehicle using the INNOVA 5610 bidirectional scan tool. This OBD2 scanner diagnostic tool provides real-time solutions to troubleshoot issues. Access OBD2 and OEM live data with ease, making it an essential car scanner diagnostic tool. Perfect for those seeking reliable car diagnostic scanner and code readers & scan tools for vehicles.
- PRO-LEVEL FUNCTIONALITIES - Use the INNOVA 5610’s Enhanced Data Stream to view live data for advanced systems like ABS, SRS, transmission, and engine. The Special Reset Function lets you use dealership-level re-learn procedures. This car diagnostic scanner is ideal for those needing a bidirectional scan tool or mechanic tools automotive for professional repairs. Compatible with select vehicle makes and models; not universal.
- COMMAND WITH BIDIRECTIONAL CONTROLS - The INNOVA 5610 bidirectional scan tool sends commands to test functions such as fuel pump on/off or retracting the electronic parking brake. With this car scanner diagnostic for all cars, you can operate like a pro. Ideal for those seeking a car code reader and reset tool or advanced fixd car diagnostic tool capabilities. Compatible with select vehicle makes and models; not universal.
- EASY TO USE - The INNOVA 5610 OBD2 scanner diagnostic tool supports English, Spanish, and French. Easily use this scanner for car on most 1996 - 2023 (2024 coming soon) OBD2 vehicles to verify repairs. Designed for ease of operation, it’s a dependable code reader for cars and trucks and check engine code reader. To confirm vehicle coverage, please utilize Innova's Coverage Checker.
- BUY AND DRIVE WITH CONFIDENCE - Backed by ASE-Certified support, this car scanner pairs with the RepairSolutions2 app, trusted by 4M users, for wireless OBD scanner functionality. With free updates and no subscription fees, this durable car computer diagnostic reader ensures you’re prepared for any repair. A must-have diagnostic scanner for vehicles.
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
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