NHTSA ID Number: 10164444
Manufacturer Communication Number: 16-124-19
Summary
This Service Information Bulletin announces a design change to the CVT torque converter assembly made to address a small number of reports describing a squeaking -type sound heard while the engine is being cranked over. The sound results from contact between the starter pinion gear and the converter ring gear. Both the number and length of the welds securing the ring gear to the converter shell have been increased significantly.
9 Affected Products
Vehicles
INTRODUCTION:
This Service Information Bulletin announces a design change to the CVT torque converter assembly made to address a small number of reports describing a squeaking -type sound heard while the engine is being cranked over. The sound results from contact between the starter pinion gear and the converter ring gear. Both the number and length of the welds securing the ring gear to the converter shell have been increased significantly. Comparison images between the new and old design parts showing the changes are provided below.
PART INFORMATION:
The new torque converter assembly part number is: 31100AB353.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
SERVICE PROCEDURE / INFORMATION:
REMEMBER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for replacing the torque converter assembly remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.
SEOCONTENT-START
APPLICABILITY: 2015-19MY Legacy and Outback
SUBJECT: Torque Converter Assembly- Design Change
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 16-124-19; Date: 8/26/19 Page 2 of 2
SEOCONTENT-END
NUMBER: 16-124-19
DATE: 8/26/19
- 6 Quarts of genuine Subaru
CVTF-II fluid - SOA427V1660 x6 This is green fluid
- 2013-2019 Crosstrek with CVT NON HYBRID, 2014-2016 Crosstrek CVT HYBRID
- 2014-2023 Forester 2.5 Naturally Aspirated with CVT NON TURBO (NOT FOR WILDERNESS)
- 2010-2019 Legacy 2.5 FB25 with CVT, 2010-2014 Legacy 3.6 with CVT, 2010-2019 Outback 2.5 FB25 with CVT, 2010-2014 Outback 3.6 with CVT, 2012-2023 Impreza 2.0 non turbo with CVT
- 8 Quarts of genuine Subaru CVTF-II fluid
- SOA427V1660 x8 This is green fluid
- 2013-2019 Crosstrek with CVT non hybrid, 2014-2016 Crosstrek CVT hybrid
- 2014-2023 Forester 2.5 Naturally Aspirated with CVT non turbo (not for wilderness)
- 2010-2019 Legacy 2.5 FB25 with CVT, 2010-2014 Legacy 3.6 with CVT, 2010-2019 Outback 2.5 FB25 with CVT, 2010-2014 Outback 3.6 with CVT, 2012-2023 Impreza 2.0 non turbo with CVT
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