NHTSA ID Number: 10180738
Manufacturer Communication Number: Subaru Starlink
Summary
Update for STARLINK Multimedia Software. (with 7-inch or 8-inch display)
16 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | ASCENT | 2019-2020 |
| SUBARU | BRZ | 2019-2020 |
| SUBARU | CROSSTREK | 2019-2020 |
| SUBARU | FORESTER | 2019-2021 |
| SUBARU | IMPREZA | 2019-2020 |
| SUBARU | LEGACY | 2019 |
| SUBARU | OUTBACK | 2019 |
| SUBARU | WRX | 2019-2021 |
Owner Manual
SS_OTA_Mid_3.1
Applicability:
2019-22 Ascent
2019-20 BRZ
2019-22 Crosstrek
2019-22 Forester
2019-22 Impreza
2019 Legacy
2019 Outback
2019-21 WRX/STI
Update Your STARLINK ® Multimedia Software
2019-2022 Ascent, Forester, Crosstrek and Impreza
and 2019 Outback and Legacy
Your Subaru is equipped with over the air “OTA” software update capability. Follow these steps to update your software to improve software performance and functionality.
CAUTIONS:
- Move the vehicle to an outside location where the engine can be safely started and kept idling during the update process.
- Never idle the vehicle in a closed space such as a garage, even if the garage door is open.
- Once the vehicle is in a safe location, be sure the vehicle is in Park if CVT or Neutral if MT and the parking brake is fully engaged.
- Unplug any devices, cables or other USB drives from the vehicles USB ports.
Step 1- Connect your Subaru to an active Wi-Fi connection:
- You can use one of two Wi-Fi sources.
-
- NOTE: This update uses at least 100MB of data so, choose a WI-FI connection with no data restrictions. NOTE: Wi-Fi connections that require acceptance or login to a web page (such as a coffee shop or hotel) cannot be used.
Choose from:
- Your home Wi-Fi (if it reaches your driveway or parking location)
- Your phone’s Wi-Fi hotspot (if your phone and data plan are capable).
- To connect to whichever Wi-Fi source you prefer, follow these steps:
-
- Go to Settings on your vehicle multimedia screen.
- Select General
- Select Wi-Fi and ensure it is turned on.
- Select Back and choose Wi-Fi Settings.
- Select the Wi-Fi network you want to use.
-
- If a password is required, the system will ask you to enter it. If successful, you will now be connected to the internet.
- Take note of the Wi-Fi signal strength in the top right corner of the screen.
-
- If you only have 1-2 bars with your selected network, download speeds will likely be slow.
Step 2 – Download and Install Updates
- Ensure your clock is set to the correct time. If not, this might prevent the update process from initiating. For more instructions on how to set your clock, please see your owner’s manual.
- Once you have confirmed the time is correct, Go back to the General screen,
- Scroll down and select Check for Updates
If an update is available, you will receive a pop up saying “Software Update Ready to Download”
Troubleshooting:
- If the system asks you to connect to Wi-Fi or the AHA app even though you’ve already connected…
1. Wait a few moments and try again.
2. Disconnect from Wi-Fi, reconnect and try again.
3. Enable “Automatically Check for Updates”.
- Once you successfully receive the above pop-up, Select Download Now.
- A download progress indicator will appear in the top right corner.
- When the download completes, select Install Now. Leave your car turned ON.
- The system might reboot a few times.
- Once the system returns to the I Agree screen, the update is complete! You can turn your vehicle off or select I Agree and begin using your STARLINK multimedia system.
Need Assistance? Click Here
SS_OTA_Mid_3.1
1 Associated Document
Manufacturer Communications
MC-10180738-0001.pdf 852.874KB
SS_OTA_Mid_3.1
- 【Android 13 System Car Radio】Car Radio Compatible with Subaru Forester WRX Impreza 2013 2014 2015. With 2GB RAM and 64GB ROM, ensures smooth operation and multitasking capabilities. Built-in Bluetooth for answering, making phone calls, streaming music by hands-free. The 1280x720 high-resolution display video clear and vivid pictures and videos. You can enjoy your favourite music, movies and short videos from the car stereo.
- 【Car Stereo with Wireless Carplay & Android Auto】This car radio supports wireless Carplay/Android auto /Mirrorlink. Wirelessly connect your phone to the car's stereo infotainment system, providing a seamless experience. You can make phone calls, send messages, listen to music, and get directions using voice control, allowing you to focus on driving without worrying about using your phone, making your driving safely.
- 【Car Radio with GPS Navigation & WIFI】The built-in GPS module and external GPS antenna supports both online and offline map navigation. With Wi-Fi or hotspot connectivity, you can easily download and access to online navigation app and other video or music apps on Play Store. With the split-screen function, you can view two apps on the same screen simultaneously. For example, you can display navigation and music apps side by side, ensuring a more pleasant journey.
- 【FM/Steering Wheel Control】 With built-in FM radio that allows you to listen to radio programs and stay up-to-date with the latest news and weather information during driving. The car head unit also supports steering wheel controls, allowing you to effortlessly switch songs, change channels, and adjust the volume without taking your hands off the wheel, helping you stay focused on the road while enjoying a smooth and convenient driving experience
- 【SWC &AHD Rear Camera】The car head unit supports original car steering wheel control, such as switching songs, adjusting volume, answering calls, etc. The waterproof night vision camera offers 1080P resolution, reversing image is clearer no matter the weather conditions. Automatically switch the reversing image when reversing. Note: Professional installation is required. Incorrect wiring may cause a short circuit.
- Replaces the original part number: Compatible with Subaru Legacy Outback 8-inch touchscreen radio screen. The TsuperU uses upgraded materials, offering superior sensitivity, high definition, high temperature resistance, and is non-bubbling and non-whitening. With this part, you won't need to go to the dealer for a replacement, as they often recommend replacing the entire radio, which could cost thousands of dollars, but is completely unnecessary. Please watch the replacement video on YT's
- EASY PROBLEM SOLVED: If your display touch screen is cracked, delaminating, bubbles, White, fogging, air holes, unresponsive, has garbled, phantom, ghosted, ghosting, dead pixels, unresponsive, or looks bad, simply replace the TsuperU 8-inch screen navigation touchscreen and it will return to its original functionality without the need for a trip to the dealership for costly repairs. One replacement is all it takes to fix the problem
- COMPATIBLE WITH SUBARU MODELS: Navigation screen fits Subaru Outback 2.5i Limited Premium Sport Touring Premier 3.6R Limited Premier Touring radio digitizer screen 2019 2018. please check the OEM number and size carefully before purchasing, There are two versions of MAP & PHONE, compare with your original parts to make sure that this touch screen fits your car. The digitizer screen for the 8-inch touchscreen radio works with both GPS-equipped radios and non-GPS radios
- EASY TO INSTALL: The product comes with adhesive, you only need to tear off the protective film to use it, easy to install. for Subaru radio screen is an exact fit for the original vehicle. For display only 86471-AL65A 86471-AL65B 86471-AL66A 86471-AL68A 86431-AL66A 86431-AL62A 86431-AL65A 86471 AL65A 86471 AL65B 86471 AL66A 86471 AL68A 86431 AL66A 86431 AL62A 86431 AL65A 86471AL65A 86471AL65B 86471AL66A 86471AL68A 86431AL66A 86431AL62A 86431AL65A, 864734-AL66A, 86471AL76A, 86471-AL76A
- TOUCH RESPONSIVE: Touch screen meets OEM navigation system, high light transmission, high visibility, responsive, high touch accuracy. touch screen monitor is made of new upgraded material with high resolution, high clarity, more stable performance, faster response time, and has been rigorously tested to ensure a long service life, touch screen replacement
- 8 Core 64GB Android Radio:Our Android car radio is equipped with the latest version of Android and an 8-core CPU processor, delivering exceptional performance and a perfect user experience. With 4G RAM and 64G ROM, our radio ensures smooth operation and provides ample storage for downloading popular apps like YouTube. It is designed to be compatible with Subaru Forester Impreza WRX 2008-2012 models. If you’re unsure whether it’s a good fit for your vehicle, please ask us first
- Wireless and Wired Carplay Android Auto:The Subaru Forester Impreza WRX car stereo offers seamless connectivity with your smartphone’s apps and features like WhatsApp, Google Maps, and Telegram, whether through Bluetooth or a USB data cable. It also supports voice control through Siri or Google Assistant, allowing you to keep your hands free while operating the stereo
- GPS Navigation and WiFi and Split Screen:With WiFi or hotspot connectivity, you can browse the internet, watch videos, and download apps on the 9 inch Subaru Forester Impreza WRX car radio. It also supports online and offline maps, providing real-time road conditions to help you avoid traffic jams. The split-screen feature enables you to simultaneously enjoy GPS navigation and watch videos on the 9 -inch screen with a resolution of 1280x720
- 32EQ DSP/BLUETOOTH 5.0/ FM/RDS:The car stereo comes pre-installed with DSP tuning software, allowing you to adjust the frequency, audio effects, and 32 EQ equalization settings, resulting in crystal-clear sound. Bluetooth 5.0 ensures a faster transmission speed and enables hands-free calling, phonebook downloads, and music streaming. The FM/RDS radio with 30 preset stations allows you to stay updated with new broadcasts, real-time traffic information, weather forecasts, and more
- Multi Function:The Android car stereo supports mirror link functionality, allowing you to mirror your smartphone’s content onto the large screen. It also supports steering wheel controls, provides 59 UI themes to suit your preferences, and allows you to move frequently used software to the home screen for easy access. As a gift, the car stereo comes with an external microphone and an AHD rearview camera with night vision and a 170 degree viewing angle
- Fitment:Our Touch Screen Digitizer(MAP) Compatible with 2018 2019 Subaru Outback,2018 2019 Subaru Legacy
- Replace Part Number:86471-AL62A,86471-AL65A,86471-AL65B,86471-AL66A,86471-AL67A,86471-AL68A,86431-AL62A,86431-AL65A,86431-AL66A
- Direct-Fit Replacement:Our 8-inch touchscreen is designed to address common display issues, such as physical cracks, unresponsiveness, or dead pixels, to help return your system to working condition.
- Function:This universal-style LCD touchscreen features integrated MAP functions.
- Support: For any questions or concerns regarding the product, please inform us so we can resolve the issue
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