NHTSA ID Number: 10202804
Manufacturer Communication Number: 15-258-19R
Summary
This Service Information Bulletin involves DTC U0254 “Lost Communication with Remote Control Module”. The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100.
NUMBER: 15-258-19R
DATE: 12/09/19
REVISED: 10/01/21
INTRODUCTION:
This Service Information Bulletin involves DTC U0254 โLost Communication with Remote Control Moduleโ. The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100.
The software interface between the central gateway (CGW) ECU and RES control module is the source of the DTC. Although the DTC will be stored in memory and appear during a diagnostic check, it has NO effect on the operation of the accessory or the vehicle. The accessory can continue to be installed and operated normally.
If the RES accessory is performing properly, DTC U0254 by itself can be ignored. If the DTC is cleared, it will likely reset under normal operation.
A change has been implemented during production of the applicable RES control modules incorporating revised U0254 logic. Part numbers for these new control modules are supplied below.
- H001SAN011 – Replacement ECU for Push Start models
- H001SAN111 โ Replacement ECU for Key Start models
If DTC U0254 sets without any other DTCs present and there is a current concern with the LongRange Remote Engine Start accessory operation, refer to the applicable Service Manual for related diagnostics.
6 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
NUMBER: 15-258-19R
DATE: 12/09/19
REVISED: 10/01/21
MC-10202804-0001.pdf 972.953KB
NHTSA ID Number: 10179412
Manufacturer Communication Number: 15-258-19R
Summary
This service information bulletin involves DTC U0254 “Lost Communication with Remote Control Module”.
1 Associated Document
Manufacturer Communications
NUMBER: 15-258-19R
DATE: 12/09/19
REVISED: 08/25/20
MC-10179412-0001.pdf 971.846KB
NHTSA ID Number: 10169829
Manufacturer Communication Number: 15-258-19
Summary
This Service Information Bulletin involves DTC U0254 “Lost Communication with Remote Control Module”. The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100.
1 Associated Document
Manufacturer Communications
NUMBER: 15-258-19
DATE: 12/03/19
MC-10169829-0001.pdf 969.293KB
- ๐๐๐ฌ ๐ฟ๐ฒ๐บ๐ผ๐๐ฒ ๐๐๐ฎ๐ฟ๐ ๐ธ๐ถ๐: Add remote start functionality to your vehicle for a fraction of the cost. Enjoy a comfortable driving experience from the start by pre-heating and defrosting your windshield in the winter or cooling down your vehicle before entering in the summer.
- ๐ฉ๐ฒ๐ต๐ถ๐ฐ๐น๐ฒ ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐: Subaru
Legacy and Outback (2010, 2011, 2012, 2013, 2014) models with key ignition. - ๐ฉ๐ฒ๐ต๐ถ๐ฐ๐น๐ฒ ๐ฟ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐: This kit is designed for key blade ignition vehicles only. Not compatible with push-to-start vehicles. Gas and automatic transmission only. Factory remote required. Some vehicle disassembly may be required; see installation guide for details. As a safety precaution, vehicle will shut down when door is opened; vehicle must be restarted before driving.
- ๐จ๐๐ฒ ๐๐ผ๐๐ฟ ๐ณ๐ฎ๐ฐ๐๐ผ๐ฟ๐ ๐ฟ๐ฒ๐บ๐ผ๐๐ฒ: Start your vehicle by pressing lock 3X on your existing OEM key fob. Press lock 3X again to turn off vehicle. Factory remote required โ no remote is included in this kit. The distance you can remote start from is the same distance you can lock/unlock your vehicle. Increase your remote start distance with a Start-X range extender kit (sold separately).
- ๐ข๐ฝ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฟ๐ฒ๐บ๐ผ๐๐ฒ ๐ฟ๐ฎ๐ป๐ด๐ฒ ๐ฒ๐ ๐๐ฒ๐ป๐ฑ๐ฒ๐ฟ ๐ธ๐ถ๐: Increase your remote start distance up to half a mile. Includes two separate remotes used to start your vehicle in place of your OEM key fob. Available in 1-way (up to 2000-feet) and 2-way (up to 3000-feet) systems.
- ๐๐๐ฌ ๐ฟ๐ฒ๐บ๐ผ๐๐ฒ ๐๐๐ฎ๐ฟ๐ ๐ธ๐ถ๐: Add remote start functionality to your vehicle for a fraction of the cost. Enjoy a comfortable driving experience from the start by pre-heating and defrosting your windshield in the winter or cooling down your vehicle before entering in the summer.
- ๐ฉ๐ฒ๐ต๐ถ๐ฐ๐น๐ฒ ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐: Subaru
Forester (2019, 2020, 2021), Legacy (2018, 2019), and Outback (2018, 2019) models with push-to-start ignition. Not compatible with Canadian vehicles. - ๐ฉ๐ฒ๐ต๐ถ๐ฐ๐น๐ฒ ๐ฟ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐: This kit is designed for push-to-start ignition vehicles only. Not compatible if you start the vehicle by turning a key blade. Gas and automatic transmission only. Factory remote required. Some vehicle disassembly may be required; see installation guide for details. As a safety precaution, vehicle will shut down when door is opened; vehicle must be restarted before driving. Windows PC is required to complete installation.
- ๐ช๐๐ฅ๐ก๐๐ก๐: 2022-2023 Forester models will lose the ability to unlock vehicle by pressing the unlock button when vehicle is remote started. You will need to physically insert the key to unlock. For all other vehicles, the OEM remote button will work to unlock.
- ๐จ๐๐ฒ ๐๐ผ๐๐ฟ ๐ณ๐ฎ๐ฐ๐๐ผ๐ฟ๐ ๐ฟ๐ฒ๐บ๐ผ๐๐ฒ: Start your vehicle by pressing lock 3X on your existing OEM key fob. Press lock 3X again to turn off vehicle. Factory remote required โ no remote is included in this kit. The distance you can remote start from is the same distance you can lock/unlock your vehicle. Increase your remote start distance with a Start-X range extender kit (sold separately).
- WHAT'S INCLUDED - Complete remote start system compatible with Subaru
Legacy 2020-2025. Package includes RF antenna with (2) one-button remotes (3,000 ft. range), plug-in remote start interface, and T-Harness. Preconfigured with the correct setup for your vehicle during installation. All required components are included. NOTE: Automatic Transmission ONLY. - FEATURES - Start or stop your engine and control door locks from up to 3,000 ft. away using (2) ultra-compact 1-button transmitters. Maintains entry and security functions while the vehicle is running.
- EASY PLUG-IN INSTALLATION - Utilizes a plug-in T-harness that eliminates manual wire connections. Installation is simple and includes plug-and-play connections. We supply detailed instructions with connector locations for a smooth install. Adding optional features may require extra wiring. Someone with basic 12-volt electronics experience can typically install this kit successfully.
- OPTIONAL - Smartphone app interface module available separately (shipping limited to the continental U.S.).
- MPC TECHNICAL SUPPORT - United States, Tucson, AZ. Several different methods of support available. QR code instructions included to ensure the most up to date information.
- Remote engine start kit for 2015-2016 Legacy or Outback
- H001SAL101 x1
- Allows vehicle to be started at the push of a button from outside the vehicle
- Only compatible with automatic transmission vehicles.
- Smart Engine Start works in conjunction with the Keyless Access and Push button Start System.
- WHAT'S INCLUDED - Complete remote start system compatible with Subaru
Outback 2020-2025. Package includes a smartphone control module, plug-in start interface, and T-Harness. Preconfigured for your vehicle for easy setup. All components required for installation are included. NOTE: Automatic Transmission ONLY. - FEATURES - Smartphone control lets you start your vehicle from your mobile device; also works with the factory remote by pressing the lock button three times. App features include Lock/Unlock, Security, GPS Tracking, Trip History, and Breadcrumbing. Includes a FREE 30-day app service trial; service plan required for operation and available Monthly, or in 1-Year, 3-Year, and 5-Year options.
- EASY PLUG-IN INSTALLATION - Utilizes a plug-in T-harness that eliminates manual wire connections. Installation is simple and includes plug-and-play connections. We supply detailed instructions with connector locations for a smooth install. Adding optional features may require extra wiring. Someone with basic 12-volt electronics experience can typically install this kit successfully.
- OPTIONAL - Remotes: 1-Way and 2-Way, LCD 1-Mile Range (Sold Separately)
- MPC TECHNICAL SUPPORT - United States, Tucson, AZ. Several different methods of support available. QR code instructions included to ensure the most up to date information.
Last update on 2026-06-14 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
Bulletin Number: 15-258-19R; Revised: 10/01/21 Page 1 of 1 NUMBER: 15-258-19R DATE: 12/09/19 REVISED: 10/01/21 APPLICABILITY: 2020-22MY Legacy and Outback SUBJECT: DTC U0254 CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru
Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru
of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. INTRODUCTION: This Service Information Bulletin involves DTC U0254 โLost Communication with Remote Control Moduleโ. The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100. The software interface between the central gateway (CGW) ECU and RES control module is the source of the DTC. Although the DTC will be stored in memory and appear during a diagnostic check, it has NO effect on the operation of the accessory or the vehicle. The accessory can continue to be installed and operated normally. If the RES accessory is performing properly, DTC U0254 by itself can be ignored. If the DTC is cleared, it will likely reset under normal operation. A change has been implemented during production of the applicable RES control modules incorporating revised U0254 logic. Part numbers for these new control modules are supplied below. โข H001SAN011 – Replacement ECU for Push Start models โข H001SAN111 โ Replacement ECU for Key Start models If DTC U0254 sets without any other DTCs present and there is a current concern with the Long- Range Remote Engine Start accessory operation, refer to the applicable Service Manual for related diagnostics. IMPORTANT REMINDERS: โข SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. โข Always check for any open recalls or campaigns anytime a vehicle is in for servicing. โข Always refer to STIS for the latest service information before performing any repairs. SERVICE INFORMATION BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ยฉ2019 Subaru
of America, Inc. All rights reserved.
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SEOCONTENT-END
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