Rattle or Buzzing Sound from “A” Pillar Trim – 2012-2015 Subaru

NUMBER: 12-157-13R
DATE: 10/28/13
REVISED: 05/07/15

APPLICABILITY:2012-13MY Impreza 2.0L Models
2013MY XV Crosstrek
2014-15MY Forester
SUBJECT:Rattle or Buzzing Sound from “A” Pillar Trim

 

INTRODUCTION

This bulletin provides a repair procedure to address a customer concern of a rattle or buzzing-type sound coming from the lower portion of the “A” pillar trim while driving over bumpy or rough road surfaces.  The lower insertion claws and / or the trim’s support rib may be coming in contact with the vehicle body causing the sound.

 

COUNTERMEASURE IN PRODUCTION

Application of non-woven fabric tape to the “A” pillar trim has been incorporated into production as per the table below:

MODELSTARTING VINPRODUCTION DATE CHANGE
Impreza 4-DoorD*023459February 1, 2013
Impreza 5-Door & XV CrosstrekD*847204
 ForesterE*456885n/a

 

PART INFORMATION

PART NAME:PART NUMBER:QUANTITY:MODEL
APPLICABILITY:
Non-Woven Tape (.43mm thick)SOA963W1101 (8″ x 11″ sheet)All
“A” Pillar Tether Clip9091500341 per sideImpreza and XV Crosstrek
909150040Forester

 

SERVICE PROCEDURE / INFORMATION

  • Using a plastic trim tool, CAREFULLY pry loose and remove the tweeter speaker grille from the dash as shown in the photo below.
tweeter speaker grille

 

  • Remove the “A” pillar trim following the procedure in the applicable Service Manual. If necessary, cut the tether clip shown in the photo below.  Tether clips are 1-time use items and must be replaced after removal.
Cut

  • With the “A” pillar trim at room temperature, clean the 3 areas shown in the illustration below (A, B, and C) with rubbing alcohol applied to a clean shop cloth then allow to dry before installing the non-woven material.

NOTE:  Any reference relating to Rib portion “C” is not applicable to Forester models.

Apply Tape as Shown by Arrows

 

  • Cut the non-woven material pieces to size then peel the adhesive backing and apply to the insertion claws and rib portion as shown in the illustration below.
apply to the insertion claws and rib portion

 

  • For section C (excluding Forester), the material must be doubled (2 layers thick) to achieve the required thickness as shown in the photo below.
Material is doubled (2 layers thick) in these locations.

 

  • Once all the non-woven material pieces are in place, re-install the “A” pillar trim using a NEW tether clip.

IMPORTANT:  The tether clips are one-time use items and must be replaced any time they are removed. Additionally, the tether clip must be installed into the “A” pillar trim in the proper direction. See the photo and illustrations below for proper installation details.

tether clips are one-time use items

 

WARRANTY / CLAIM INFORMATION

For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information:

LABOR DESCRIPTIONLABOR
OPERATION #
FAIL
CODE
LABOR
TIME
“A” Pillar Modification (1 side)A913-171YCJ-480.2

 

NOTE:  For claim submission purposes, use part number SOA635079, qty. 1 per side repaired.

SOA635079 is for claim submission only and can not be ordered.

 


NHTSA ID Number: 10233048

Manufacturer Communication Number: 1215713R

Summary

Rattle or Buzzing Sound from ?A? Pillar Trim

 

1 Associated Document

Manufacturer Communications

NUMBER: 12-157-13R
DATE: 10/28/13
REVISED: 11/27/13

https://www.nhtsa.gov/recalls?nhtsaId=10233048

MC-10233048-9999.pdf 676.99KB

 


NHTSA ID Number: 10235921

Manufacturer Communication Number: 1215713

Summary

Rattle or Buzzing Sound from ?A? Pillar Trim

 

1 Associated Document

Manufacturer Communications

NUMBER: 12-157-13
DATE: 10/28/13

https://www.nhtsa.gov/recalls?nhtsaId=10235921

MC-10235921-9999.pdf 672.566KB

 


 

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