Harman Gen 3.0 Audio And Audio/ Navigation Head Unit Class Action Update

NHTSA ID Number: 10171082

Manufacturer Communication Number: Subaru Retailers

Summary

This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles.

7 Affected Products

Vehicles

SUBARU	BRZ	2018
SUBARU	CROSSTREK	2018
SUBARU	FORESTER	2018
SUBARU	IMPREZA	2017-2018
SUBARU	LEGACY	2018
SUBARU	OUTBACK	2018

To:	All Subaru Retailers
From:	Subaru of America, Inc. – Service Operations
Date:	January 10, 2020
Re:	Harman Gen 3.0 Audio and Audio/ Navigation Head Unit Class Action Update

As you may know, Subaru of America, Inc. has reached a preliminary settlement in a class action lawsuit regarding the Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles. Affected customers have been notified of the pending settlement.

Part of the proposed settlement agreement is a 5-year/100,000-mile extension to the Basic New Car Limited Warranty to correct a qualifying Starlink Malfunction. The extension is in the process of being applied to the applicable vehicles and will be available on Vehicle Inquiry by February 3, 2020. Retailers should contact the Claims Helpline with any questions regarding coverage.

Should customers or retailer personnel have questions about the settlement, please refer to information and frequently asked questions on the settlement website at https://www.starlinkinfotainment.settlementclass.com

Customers can also call 1-844-924-0857 or email [email protected]

https://www.nhtsa.gov/recalls?nhtsaId=10171082

https://static.nhtsa.gov/odi/tsbs/2020/MC-10171082-0001.pdf

⬇ Download PDF (385.56 KB)

Bestseller No. 1

Keple AUX Input Audio Cable Adapter Compatible with Suzuki SX4 Grand Vitara Swift Jimny Clarion car Radio and Subaru BRZ Forester Outback Legacy Impreza | 8 pin | 4.9 ft

WHAT IT IS FOR – Keple AUX Lead is OEM AUX cable made to be compatible with Suzuki factory Clarion audio player. This cable uses the correct OEM connector with locking tab (white one) to plug into the AUX port on the back of your stereo. Once connected, it will provide you with an AUX audio input, the cable has a standard 3.5mm stereo plug to connect directly to almost any audio device with a headphone jack.
ADVANTAGES – Materials of Wiring harness made of PVC, corrosion-resistant, resistant to oxidation by high and low temperature. The standard anti-interference design allows high speed transfer and to listen to the music in high crystal clear quality sound. Easy to install and use. Cable length on purpose made quite short to be just in a right compact size. AUX cable fits different models of cars. Keple cord made to be durable and last long.
EASY TO USE – To start using this Keple harness adapter you will need first to remove the car audio player. Then to connect the white part of the cable in the right place on the back side of the radio. It is the easiest way to expand your car radio system to an AUX port. 3.5 plug you can use for your mobile phone, mp3 player and other devices to listen to your favorite music. Please be aware you will need some additional tools to perform all these steps.
COMPATIBILITY – AUX Keple audio adapter is compatible with some old models of cars (2007 -2010) listed below: Suzuki SX, Grand Vitara, Swift, Jimny, Subaru BRZ, Forester, OutBack, Legacy, Impreza. Please be aware the cable has 8 pins jack. Your current car radio should have the 8 pin plug.
WARRANTY – Our great customer service is available for any questions before or after the purchase.

Bestseller No. 2

Clarion EQS755V 7-Band Car Audio 1/2-DIN Size Car Graphic Equalizer/Crossover with Front 3.5mm Auxiliary Input, Rear RCA Auxiliary Input and High Level Speaker Inputs

"HIGHLIGHT : * 7-Band Graphic Equalizer (50Hz, 125Hz, 315Hz, 750Hz, 2.2kHz, 6kHz, 16kHz) || * 6-Channel / 8-Volt RCA Outputs (Front, Rear, and Subwoofer) || * Blue Illmination || "
"HIGHLIGHT : * Independent Master Volume and Subwoofer Level Control with Fader Control || * 3.5mm Front AUX Input || * 2-Channel RCA AUX Input with Variable Gain Adjustment || "
"HIGHLIGHT : * Selectable 12dB Low-Pass Filter (60Hz or 90Hz) || * Fader Control || * Ground Loop Isolation Circuit || * RCA and High Level Speaker Inputs || "
Dimensions : 7""(W) x 4-1/4""(L) x 1""(H) || "
The EQS755 is 1/2-Din Chassis Graphic EQ with Built-In Low-Pass Filter. Equipped with a full-featured 7-band graphic equalizer, you will enjoy superior control over the audio spectrum with frequency adjustments in the 50 Hz to 16 kHz range over seven bands. This gives you the power to get the most of your sound system, and the ability to contour the sound output to your musical taste.

SaleBestseller No. 3

Clarion EQS755 7-Band Car Audio Graphic Equalizer with Front 3.5mm Auxiliary Input, Rear RCA Auxiliary Input and High Level Speaker Inputs, BLACK

1/2-DIN chassis graphic equalizer with built-in low-pass filter6-channel/ 8-Volt RCA outputs (front, rear and subwoofer)7-ban graphic equalizer (50Hz, 125Hz, 315Hz, 750Hz, 2.2Khz, 6Khz, 16Khz)
3.5mm Front aux input2-channel RCA aux input with variable gain adjustments and high level speaker inputs
Blue illumination independent master volume and subwoofer level Control with fader control select able 12Db low-pass Filer (60Hz or 90Hz)
Ground loop isolation circuit Dimensions: 7"(w)x4-1/4"(l)x1"(h)

Bestseller No. 4

CLARION FZ309 Car Stereo Media Player (Does NOT Play CD) Single Din, Bluetooth, Remote Control, AM-FM, 45 WTS x 4, Front USB and AUX inputs, Equalizer, Detachable Front, USB Charge 1A

Clarion
Single Din
Bluetooth
Remote Control
Detachable Front Panel

Bestseller No. 5

Clarion MCD360V 3-Way 6 Channel RCA Inputs Electronic Crossover with Remote Subwoofer Level Control Adjustable Level Output for Front Rear Subwoofer

"This versatile 3-Way Electronic Crossover offers inputs for two- or three-way system setups with rear fader control. || Users also get a wired remote subwoofer level control. || "
"This unit is a full-featured Three-Way Crossover. || When used to build a 2-way system with front and rear fader capability or a full three-way system, it allows you to choose from a wide range of crossover points between the front, rear and subwoofer outputs. || "
"* 6/4/2 Channel RCA Inputs || * 6 Channel /5 Volt RCA Outputs || * Adjustable Level Output for Front, Rear, & Subwoofer || * Adjustable High & Low Pass Crossover w/Frequency Multiplier || * Non Fade Low Pass Output || "
"* Subwoofer Equalizer Bass Boost Control || * Remote Subwoofer Level Control || * Ground Loop Isolation Circuit || * Gold Plated RCA & Power Connections || * Frequency Response: 10 to 50.000 Hz || * Signal to Noise Ratio: 100dB || "
"* High Pass Frequencies: 32 to 8.000 Hz, 32 to 400 Hz Rear || * Subwoofer Line Output: 0 to 18dB || * Center Equalizaing Frequencies 25 to 100Hz || * Dimensions: (W × H × D) 5 1/2-in × 1 3/4-in × 5 1/2-in || * Dimensions:6″(W) × 3/4″(H) × 7″(D) * Package Weight : 1.157 Kg "