Hood Stay Support / Prop Rod – Design Change – 2017-2020 Subaru

NHTSA ID Number: 10173178

Manufacturer Communication Number: 12-283-20

Summary

This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components.

 

7 Affected Products

Vehicles

MAKEMODELYEAR
SUBARUeBay logoCROSSTREK2018-2020
SUBARUeBay logoIMPREZA2017-2020

 

 

 


NUMBER: 12-283-20
DATE: 03/24/20

APPLICABILITY:2017-20MY Impreza
2018-20MY Crosstrek
SUBJECT:Hood Stay Support / Prop Rod- Design Change

 

INTRODUCTION:

This bulletin announces a design change made to the hood stay support (a.k.a. prop rod).  The change prevents a vibration sound resulting from contact with adjacent under-hood components.

 

PRODUCTION CHANGE INFORMATION:

The new stay support was incorporated into production starting with the VINs as listed below:

ModelStarting VIN
Impreza 4-DoorL3607788
Impreza 5-DoorL3716226
CrosstrekLH229547

 

PART INFORMATION:

A section of cushion was added as shown below to eliminate the source of the vibration sound.

The part number for the new stay support is: 57251FL001.

REMINDER:  Always order the most up-to-date replacement parts based on the specific VIN being repaired.

 

SERVICE PROCEDURE / INFORMATION:

REMINDER: Customer satisfaction and retention starts with performing quality repairs.

The service procedures for hood stay replacement remain unchanged.  Always refer to the applicable Service Manual and review the full requirements of the repair being performed.  The Service Manual procedures contain information critical to performing an effective repair the first time and every time.

 

WARRANTY / CLAIM INFORMATION:

For vehicles within the Basic New Car Limited Warranty period or covered by an active SubarueBay logo Added Security Gold plan, this repair may be submitted using the following claim information:

Labor DescriptionLabor Operation #Labor Time Fail Code
HOOD STAY ROD R&RA915-1310.2XIN-48

 

IMPORTANT REMINDERS:

  • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
  • Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
  • Always refer to STIS for the latest service information before performing any repairs.

 


NUMBER: 12-283-20
DATE: 03/24/20

https://www.nhtsa.gov/recalls?nhtsaId=10173178
https://static.nhtsa.gov/odi/tsbs/2020/MC-10173178-0001.pdf

 


 

Bestseller No. 1
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AiYiGu PM3660 Front Hood Struts Shocks Lift Supports Gas Springs Compatible with 2015 2016 2017 2018 2019 Subaru Legacy Outback B4, Pack of 2 PCS Replaces 57251AL00A 57251AL02A
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LXROAR01 Hood Prop Rod Support Holder Clip Compatible with Subaru Crosstrek Impreza 2017 2018 2019 2020 2021 2022 2023 Yeah, for 57242FJ000
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  • Compatibility: Compatible with SubarueBay logo Crosstrek 2018-2023 Year
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  • Color: LXROAR01 Hood Prop Rod Retainer Holder Clip at Whtie Color
  • Products Include: Package including 1PC Hood Prop Rod Support Holder Clip, before order please make sure this Holder can fit your vehicle

Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API


 

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