NHTSA ID Number: 10153177
Manufacturer Communication Number: Takata Towing
Summary
Subaru of America has implemented a towing program to further enable Takata Recall completions. This program will facilitate free towing for customers who live further than 75 miles (round trip) to get their vehicle’s Takata recall completed. This program is being administered by Stericycle and their reps will work directly with vehicle owners, Subaru Roadside Assistance (SRA), and retailer service managers to assist in scheduling these repairs.
1 Affected Product
Vehicle
| To: | All Subaru Retailers |
| From: | Subaru of America, Inc. – Parts and Service |
| Date: | November 6, 2018 |
| Re: | Takata Round Trip Towing Program |
Attn: Retailer Principal, General Manager, Service Manager, Parts Manager
Subaru of America has implemented a towing program to further enable Takata Recall completions. This program will facilitate free towing for customers who live further than 75 miles (round trip) to get their vehicle’s Takata recall completed. This program is being administered by Stericycle and their reps will work directly with vehicle owners, Subaru Roadside Assistance (SRA), and retailer service managers to assist in scheduling these repairs.
Stericycle representatives will be reaching out to Service Managers of participating retailers to facilitate appointments. They will be looking to exchange the following information:
- The Stericycle representative will provide customer contact information, VIN, and all open Recall information – also to explain SRA role.
- The representative will be looking for assistance in scheduling availability for repair including verification of parts in stock, and estimated window of completion.
Once the repairs are complete, the Stericycle representative will handle communication with the vehicle owner with ETA of completion to verify owner’s availability for vehicle return/drop off.
Should a customer contact your store with concerns or questions about getting their vehicle in for the Takata recall, you can direct the customer to contact the Recall Helpline 1-844-373-6614 to determine if they can participate in this program. Retailer questions can also be directed to this helpline.
The towing costs will be handled by Subaru of America and should not be included on the submission of the recall claim.
Takata Round Trip Towing Program
November 6, 2018
- Dependable Strength: Stringently tested to SAE J684 standards, the hitch has a weight capacity of 3,500 pounds gross trailer weight and 350 pounds tongue weight
- Corrosion Resistant: Finished with CURT's unique co-curing process; Each hitch is dipped in a liquid A-coat for rust prevention, inside and out, and then co-cured in a durable black powder coat finish for maximum rust, chip and UV resistance
- Vehicle Compatibility: Each CURT class 3 hitch is engineered to fit on a specific vehicle; This provides the best possible fit and easiest installation; Fits 2020-2025 Legacy & Outback
- Warranty: Covered by CURT's limited lifetime warranty to give you confidence in each adventure, season after season
- Made in USA: CURT custom-fit receiver hitches are made in the USA to ensure quality from design to finish (may include imported hardware)
- Fitment: This Class 3 Trailer Hitch Compatible with 2010-2019 Subaru Outback
- Feature: This heavy-duty steel trailer hitch features a durable black powder-coated finish, rated for a maximum gross trailer weight of 4000 lbs (4000 lbs with weight distribution) and a maximum tongue weight of 600 lbs (600 lbs with weight distribution)
- Function:This heavy-duty trailer hitch provides a standard 2-inch square receiver, offering versatile mounting for cargo racks, bike racks, tow hooks, and various other accessories. Constructed from robust steel and finished with a durable black powder coat, it delivers superior protection and exceptional resistance to rust, ensuring reliable performance and longevity even under demanding outdoor conditions and rigorous work environments
- Installation: Installation is straightforward using the included hardware; however, it is essential to thoroughly review the provided installation instructions before beginning, as they contain critical information and specific guidance. For optimal performance, professional installation is highly recommended
- Package: 1 x Trailer Hitch including instruction manual and mounting hardware
- PRECISE VEHICLE FIT - Engineered with vehicle-specific precision, this Class 3 trailer hitch receiver is custom designed to perfectly fit compatible with Subaru Legacy 2020-2025 & Compatible with Subaru Outback 2020-2025. The assembly-style hitch mounts directly to factory frame points and rear bumper structure for secure OE-style installation and reliable towing performance.
- HEAVY-DUTY CLASS 3 TOWING PERFORMANCE - Built for dependable towing capability, this 2-inch hitch receiver is rated for up to 3500lbs Gross Trailer Weight (GTW) and 350lbs Tongue Weight (TW). Perfect for towing trailers, small campers, cargo carriers, bike racks and other hitch-mounted accessories.
- SAE J684 SAFETY TESTED - Crafted from heavy-duty carbon steel and rigorously tested to meet SAE J684 safety standards for enhanced structural strength and towing reliability. Engineered to exceed V5 testing standards for dependable long-term performance. Always follow your vehicle manufacturer’s official towing capacity guidelines
- PREMIUM CORROSION RESISTANCE - Finished with a durable multi-layer high-gloss black powder coating and additional rust-resistant undercoating treatment, this hitch receiver provides superior protection against rust, dust, chipping, UV exposure and harsh weather conditions for long-lasting durability.
- EASY BOLT-ON INSTALLATION - Designed for fast and straightforward installation with no drilling required on most compatible vehicles. All necessary mounting hardware and installation components are included for an easy DIY bolt-on setup.
- Vehicle-Specific Fit - This Class 3 trailer hitch receiver is designed to seamlessly integrate with the factory rear bumper, Compatible with Subaru Forester models from 2009 to 2013, ensuring a perfect OE-style fit.
- Heavy Duty Towing - Rated for 4000lbs gross trailer weight,400lbs tongue weight, and weight distribution, with a weight distribution tongue weight. Engineered for maximum strength and stability.
- Safety Tested & Certified - Exceeds V5 standards and tested in accordance with SAE J684 for superior safety. Always adhere to your vehicle's weight ratings.
- Premium Corrosion Resistance - Triple-layer protection includes pre-treated steel, special E-coating inside and out, and a dual-stage black powder-coated finish for ultimate rust resistance in all conditions.
- Effortless Installation - drilling required Comes with all necessary mounting hardware for an easy, bolt-on installation. Engineered for a hassle-free setup.
- 6,000 LB TOWING CAPACITY: Engineered for heavy-duty performance with a Class III/IV rating. Confidently tow trailers, boats, or equipment up to 6,000 lbs when equipped per your vehicle's specifications
- PERFECT FOR YOUR JEEP GRAND CHEROKEE: Precision-engineered for a guaranteed fit on 2013, 2014, 2015, 2016, 2017, 2018 Subaru Forester models. Utilizes factory threaded frame holes
- TRUE DIRECT BOLT-ON INSTALLATION: The easiest install available! No cutting, no drilling, and NO removal of your bumper, trim, or any vehicle parts required. Mounts securely in about 60-90 minutes using existing threaded holes
- EAVY-DUTY CARBON STEEL CONSTRUCTION: Built with high-tensile carbon steel for maximum strength and durability. Features a thick, corrosion-resistant black powder coat finish to withstand tough conditions and prevent rust
- OMPLETE READY-TO-INSTALL KIT: Includes everything for a seamless install: 2" hitch receiver, left & right mounting brackets, all Grade-8 bolts, washers, nuts, lock pin with clip, and clear illustrated instructions
This product presentation was made with AAWP plugin.