NHTSA ID Number: 10153177
Manufacturer Communication Number: Takata Towing
Summary
Subaru
of America has implemented a towing program to further enable Takata Recall completions. This program will facilitate free towing for customers who live further than 75 miles (round trip) to get their vehicle’s Takata recall completed. This program is being administered by Stericycle and their reps will work directly with vehicle owners, Subaru Roadside Assistance (SRA), and retailer service managers to assist in scheduling these repairs.
1 Affected Product
Vehicle
| To: | All Subaru Retailers |
| From: | Subaru of America, Inc. – Parts and Service |
| Date: | November 6, 2018 |
| Re: | Takata Round Trip Towing Program |
Attn: Retailer Principal, General Manager, Service Manager, Parts Manager
Subaru of America has implemented a towing program to further enable Takata Recall completions. This program will facilitate free towing for customers who live further than 75 miles (round trip) to get their vehicle’s Takata recall completed. This program is being administered by Stericycle and their reps will work directly with vehicle owners, Subaru Roadside Assistance (SRA), and retailer service managers to assist in scheduling these repairs.
Stericycle representatives will be reaching out to Service Managers of participating retailers to facilitate appointments. They will be looking to exchange the following information:
- The Stericycle representative will provide customer contact information, VIN, and all open Recall information – also to explain SRA role.
- The representative will be looking for assistance in scheduling availability for repair including verification of parts in stock, and estimated window of completion.
Once the repairs are complete, the Stericycle representative will handle communication with the vehicle owner with ETA of completion to verify owner’s availability for vehicle return/drop off.
Should a customer contact your store with concerns or questions about getting their vehicle in for the Takata recall, you can direct the customer to contact the Recall Helpline 1-844-373-6614 to determine if they can participate in this program. Retailer questions can also be directed to this helpline.
The towing costs will be handled by Subaru of America and should not be included on the submission of the recall claim.
Takata Round Trip Towing Program
November 6, 2018
- This trailer hitch is designed for Subaru Crosstrek 2018-2023. [Excl. PLUG-IN HYBRID EV-GAS (PHEV)]
- This trailer hitch is rated for up to 3,500 lbs Gross Trailer Weight (GTW) and 525 lbs Tongue Weight (TW). It is also compatible with weight distribution systems rated for up to 3,500 lbs and 525 lbs weight distribution tongue weight (WDTW).
- This trailer hitch features a three-piece construction for straightforward installation by both customers and technicians, streamlining the mounting process. Its standard 2-inch x 2-inch receiver is engineered to meet diverse towing needs. The hitch accommodates bike racks, bike carriers, and various cargo carriers, with compatibility for accessories like trailer hitch ball mounts to transport bikes, kayaks, and other gear. This robust design delivers superior strength and broad compatibility.
- This hitch is finished with a premium, triple-layer black powder coat, engineered to provide superior protection against rust, abrasion, and UV damage.
- Every trailer hitch undergoes rigorous professional load testing to ensure reliable performance under real-world conditions, and is certified to comply fully with SAE J684 safety and performance standards.
- VEHICLE-SPECIFIC FIT-The trailer hitch custom designed for a precise fit compatible with Subaru Forester 2019-2026 this trailer hitch receiver offers an OE-style integration with the factory rear bumper.
- SUPERIOR TOWING CAPACITY-The towing hitch receiver rated to tow up to 3500lbs weight carrying capacity，525lbs tongue weight, weight distribution and a weight distribution tongue weight capacity of ensuring you can haul with CONFIDENCE AND stability.
- SAFETY FIRST- The trailer hitch receiver rigorously tested to exceed V5 standards and comply with SAE J684 safety regulations. Always follow your vehicle’s towing guidelines for safe operation.
- ENHANCED CORROSION PROTECTION - The towing hitch features a triple-layer rust-resistant coating: pre-treated steel, special E-coating inside and out, and a durable black powder-coated finish to withstand harsh conditions.
- SIMPLE INSTALLATION - The trailer hitch comes with all necessary hardware for a straightforward,no drilling requiredinstallation process. The easy bolt-on design ensures quick and secure mounting.
- VEHICLE-SPECIFIC FIT-The trailer hitch custom designed for a precise fit compatible with Subaru Forester 2014-2018 this trailer hitch receiver offers an OE-style integration with the factory rear bumper.
- SUPERIOR TOWING CAPACITY-The towing hitch receiver rated to tow up to 3500lbs weight carrying capacity，525lbs tongue weight, weight distribution and a weight distribution tongue weight capacity of ensuring you can haul with CONFIDENCE AND stability.
- SAFETY FIRST- The trailer hitch receiver rigorously tested to exceed V5 standards and comply with SAE J684 safety regulations. Always follow your vehicle’s towing guidelines for safe operation.
- ENHANCED CORROSION PROTECTION - The towing hitch features a triple-layer rust-resistant coating: pre-treated steel, special E-coating inside and out, and a durable black powder-coated finish to withstand harsh conditions.
- SIMPLE INSTALLATION - The trailer hitch comes with all necessary hardware for a straightforward,drilling requiredinstallation process. The easy bolt-on design ensures quick and secure mounting.
- Custom Fit for 19-26 Subaru Forester All Models – This Class 3 trailer hitch is precisely engineered for a bolt-on installation on all 2019-2026 Subaru Forester models (including Base, Premium, Sport, Limited, Touring, and Wilderness). Please check the fitment before purchase.
- Dual-Layer Corrosion Protection - Built to Last: Finished with black E-coating plus a durable powder coat layer for superior rust and weather resistance. Engineered to withstand road salt, rain, mud, and daily commercial use, ensuring long-lasting performance
- Class 3 Towing Capacity - 3500 lbs GTW/ 525 lbs TW: Rated for 3500 lbs gross trailer weight and 525 lbs tongue weight, ideal for hauling small campers, boats, utility trailers, and equipment.
- Standard 2-Inch Receiver - Maximum Versatility: Features a universal 2-inch Class 3 receiver tube that accepts a wide range of hitch-mounted accessories. Compatible with ball mounts, cargo carriers, spare tire holders, bike racks, trailer steps, tow hooks, and more—transform your Forester into a adventure driving.
- Simple bolt-on installation using existing vehicle mounting points. Includes all necessary mounting hardware and installation instructions. Torque the M12 hardware to 110 ft-lbs. for a secure, rattle-free fit.
- Hitch Wiring for Select Subura: This custom 4-way flat vehicle side forester trailer hitch tow wire is designed for 2009 - 2024 Subaru Forester, 2013 - 2024 Subaru Outback Wagon (Excluding Hybrid), 2019 - 2024 Subaru Ascent, 2016 - 2024 Subaru Crosstrek (Excluding 10-12 Outback Sport), 2013 - 2015 Subaru XV Crosstrek (non-Hybrid models) 4-Pole Flat Trailer Connector for select Subaru vehicels with Factory (OEM) tow package
- 4-Pin Trailer Light Plug:: Standard 4pin flat for select Subura trailer plug connector adds versatile towing options to your towing vehicle; Connect the 4-pin trailer wire harness at the back of your vehicle to power trailer tail lights, brake signal lights and turn signals
- Easy Installation: No cutting or splicing factory wire. Plug and play T-harness for Subura 4 Pin Trailer Light Harness plugs directly fits for Subura existing wiring, which is located in rear tail light
- Dust Cover: Vehicle-side for Outback 4-way flat trailer connector socket comes with tight-fitting rubber dust cover to protect the socket terminal from dust and water damage
- Durable Construction: This replacement for Subaru Crosstrek trailer hitch receiver wiring harness kit construct with heavy duty bonded wire and premium tin-plated copper terminals perform in great corrosion-resistant and conductivity
This product presentation was made with AAWP plugin.