EyeSight Stereo Camera Cover Finish Is Peeling – 2014-2015 Subaru Forester

NUMBER: 07-97-15
DATE: 08/10/15

INTRODUCTION

There have been a small number of reports stating the finish of the EyeSight stereo camera trim cover is peeling.  This bulletin announces a change to the paint material to eliminate the condition and instructions for ordering the replacement parts.

PRODUCTION CHANGE INFORMATION:

The new components were incorporated into production in October, 2014 starting with VIN F*525699.

PART INFORMATION

IMPORTANT: When ordering a replacement cover or cap for a vehicle with a VIN PRIOR to the production change listed above, both parts in the table above must be ordered / replaced as a set to insure proper color match.

SERVICE PROCEDURE / INFORMATION

After the condition as described has been verified, CAREFULLY follow the procedure in the applicable Service Manual for replacement of the stereo camera cover and cap.

REMINDERS:

• ALWAYS take the proper precautions to protect the interior trim, head liner and surrounding components from damage.
• Attach protective tape with weak adhesive (e.g. masking or Painter’s tape) to the cover assembly before removal and replacement part installation to avoid contact / damage (most importantly, fingerprints) to the stereo camera lenses as shown in the illustration below.
• NEVER attempt to clean the lenses of the EyeSight stereo camera.

WARRANTY / CLAIM INFORMATION

For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information:

REMINDER:  SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.

Always refer to STIS for the latest service information before performing any repairs.

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