NHTSA ID Number: 10185085
Manufacturer Communication Number: Subaru
Retailers
Summary
The number of files required to complete the update for 20MY and 21MY is not the same. This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback.
To: All Subaru Retailers
From: Subaru of America, Inc. – Service & Quality Department
Date: December 15, 2020
Re: Denso Gen 4 CP1 Software Update Warning
We have learned during software update validation, the number of files required to complete the update for 20MY and 21MY is not the same. This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback.
There are 4 (FOUR) FILES required to complete the Denso CP1 Audio/ Navi software update for 2020MY Legacy and Outback.
For 2021MY Legacy and Outback, there are only 3 (THREE) FILES required.
ALL 4 (or 3) update files MUST BE DOWNLOADED TOGETHER to the USB Flash Drive before starting the update.
CRITICAL: PERFORMING THIS UPDATE USING A USB FLASH DRIVE WITH ANY OF THE REQUIRED UPDATE FILES MISSING WILL LEAD TO A NON-RECOVERABLE FAILURE OF THE COCKPIT CONTROL MODULE (CCM) REQUIRING CCM REPLACEMENT.
Example for 20MY- Copy these 4 files to the update USB
Example for 21MY- Copy these 3 files to the update USB
Given the size of the software update files, almost 7GB for High grade (model with Navigation), it is important to confirm the PC has enough memory space (at least 16GB free space) to support the compressed files size.
Similarly, the USB Flash drive must be a minimum of 16GB in size.
Always follow WRH-20 “Rear Visibility FMVSS 111 Non-Compliance”, WRI-20 “Reprogramming of Denso CP1
Infotainment Units to Optimize System Performance” or TSB 15-261-20R “Reprogramming File Availability for
Optimization of Gen 4 Denso CP1 Infotainment Systems” as applicable for minimum memory space requirement, other cautions and helpful tips to assist with the update process.
If any concerns are experienced during the software update process, please submit a detailed QMR with all available facts and contact the SOA Technical Helpline if immediate assistance is required. Be sure to include screenshots of any messages displayed as well as a screenshot of the file tree showing the files installed and system details including available memory etc. If possible, include a video of the concern as duplicated and any steps required to duplicate it.
4 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
MC-10185085-0001.pdf 171.377KB
- Replaces the original part number: Compatible with Subaru Legacy Outback 8-inch touchscreen radio screen. The TsuperU uses upgraded materials, offering superior sensitivity, high definition, high temperature resistance, and is non-bubbling and non-whitening. With this part, you won't need to go to the dealer for a replacement, as they often recommend replacing the entire radio, which could cost thousands of dollars, but is completely unnecessary. Please watch the replacement video on YT's
- EASY PROBLEM SOLVED: If your display touch screen is cracked, delaminating, bubbles, White, fogging, air holes, unresponsive, has garbled, phantom, ghosted, ghosting, dead pixels, unresponsive, or looks bad, simply replace the TsuperU 8-inch screen navigation touchscreen and it will return to its original functionality without the need for a trip to the dealership for costly repairs. One replacement is all it takes to fix the problem
- COMPATIBLE WITH SUBARU MODELS: Navigation screen fits Subaru Outback 2.5i Limited Premium Sport Touring Premier 3.6R Limited Premier Touring radio digitizer screen 2019 2018. please check the OEM number and size carefully before purchasing, There are two versions of MAP & PHONE, compare with your original parts to make sure that this touch screen fits your car. The digitizer screen for the 8-inch touchscreen radio works with both GPS-equipped radios and non-GPS radios
- EASY TO INSTALL: The product comes with adhesive, you only need to tear off the protective film to use it, easy to install. for Subaru radio screen is an exact fit for the original vehicle. For display only 86471-AL65A 86471-AL65B 86471-AL66A 86471-AL68A 86431-AL66A 86431-AL62A 86431-AL65A 86471 AL65A 86471 AL65B 86471 AL66A 86471 AL68A 86431 AL66A 86431 AL62A 86431 AL65A 86471AL65A 86471AL65B 86471AL66A 86471AL68A 86431AL66A 86431AL62A 86431AL65A, 864734-AL66A, 86471AL76A, 86471-AL76A
- TOUCH RESPONSIVE: Touch screen meets OEM navigation system, high light transmission, high visibility, responsive, high touch accuracy. touch screen monitor is made of new upgraded material with high resolution, high clarity, more stable performance, faster response time, and has been rigorously tested to ensure a long service life, touch screen replacement
- 【Android 13 System Car Radio】Car Radio Compatible with Subaru Forester WRX Impreza 2013 2014 2015. With 2GB RAM and 64GB ROM, ensures smooth operation and multitasking capabilities. Built-in Bluetooth for answering, making phone calls, streaming music by hands-free. The 1280x720 high-resolution display video clear and vivid pictures and videos. You can enjoy your favourite music, movies and short videos from the car stereo.
- 【Car Stereo with Wireless Carplay & Android Auto】This car radio supports wireless Carplay/Android auto /Mirrorlink. Wirelessly connect your phone to the car's stereo infotainment system, providing a seamless experience. You can make phone calls, send messages, listen to music, and get directions using voice control, allowing you to focus on driving without worrying about using your phone, making your driving safely.
- 【Car Radio with GPS Navigation & WIFI】The built-in GPS module and external GPS antenna supports both online and offline map navigation. With Wi-Fi or hotspot connectivity, you can easily download and access to online navigation app and other video or music apps on Play Store. With the split-screen function, you can view two apps on the same screen simultaneously. For example, you can display navigation and music apps side by side, ensuring a more pleasant journey.
- 【FM/Steering Wheel Control】 With built-in FM radio that allows you to listen to radio programs and stay up-to-date with the latest news and weather information during driving. The car head unit also supports steering wheel controls, allowing you to effortlessly switch songs, change channels, and adjust the volume without taking your hands off the wheel, helping you stay focused on the road while enjoying a smooth and convenient driving experience
- 【SWC &AHD Rear Camera】The car head unit supports original car steering wheel control, such as switching songs, adjusting volume, answering calls, etc. The waterproof night vision camera offers 1080P resolution, reversing image is clearer no matter the weather conditions. Automatically switch the reversing image when reversing. Note: Professional installation is required. Incorrect wiring may cause a short circuit.
- 【Vehicle Compatibility】 The car stereo is compatible with Subaru Forester WRX Impreza 2016 2017 2018(With Silver Air Vent). Please check the car console and the year before buying. If you are not clear, please provide the following details: 1. Your car's model and year, 2. A picture of your car console
- 【 Android 13 Car Radio】The head unit runs on Android 13 as its main operating system, turning your car radio into a large tablet. Featuring 2GB + 64GB of storage, it ensures smooth performance for navigation, music, and more. The 9-inch touch screen with 1280x720 resolution provides a sharp and clear display. With the Play Store preinstalled, you can install many apps after connecting to Wi-Fi,
- 【Wireless CarPlay & Android Auto】 Wireless CarPlay and Android Auto work seamlessly, allowing for hands-free calls, navigation, music, and app use without cables. Simply connect to your smartphone via Bluetooth/Wi-Fi/USB to access the GPS navigation system, make phone calls, enjoy music while focusing on the road through the car's CarPlay screen, having a more convenient and safer driving experience
- 【GPS Navigation & WIFI &Bluetooth】Built-in GPS module supports both offline and online navigation. When connected to WiFi, you can get real - time traffic information. You can answer/make hands-free Bluetooth phone calls, listen to Bluetooth music without distractions
- 【Bluetooth & FM/RDS Radio】This car radio replacement features built-in Bluetooth, enabling hands-free calls, phone book syncing, and wireless music streaming for a convenient and safe driving experience. The FM/RDS radio offers stable reception and allows you to preset your favorite stations, keeping you informed with real-time news, sports updates, and weather forecasts while you're on the road
- Replaces the original part number: Compatible with Subaru Legacy Outback 8-inch touchscreen radio screen. The TsuperU uses upgraded materials, offering superior sensitivity, high definition, high temperature resistance, and is non-bubbling and non-whitening. With this part, you won't need to go to the dealer for a replacement, as they often recommend replacing the entire radio, which could cost thousands of dollars, but is completely unnecessary. Please watch the replacement video on YT's
- EASY PROBLEM SOLVED: If your display touch screen is cracked, delaminating, bubbles, White, fogging, air holes, unresponsive, has garbled, phantom, ghosted, ghosting, dead pixels, unresponsive, or looks bad, simply replace the TsuperU 8-inch screen navigation touchscreen and it will return to its original functionality without the need for a trip to the dealership for costly repairs. One replacement is all it takes to fix the problem
- COMPATIBLE WITH SUBARU MODELS: Navigation screen fits Subaru Outback 2.5i Limited Premium Sport Touring Premier 3.6R Limited Premier Touring radio digitizer screen 2019 2018. please check the OEM number and size carefully before purchasing, There are two versions of MAP & PHONE, compare with your original parts to make sure that this touch screen fits your car. The digitizer screen for the 8-inch touchscreen radio works with both GPS-equipped radios and non-GPS radios
- EASY TO INSTALL: The product comes with adhesive, you only need to tear off the protective film to use it, easy to install. for Subaru radio screen is an exact fit for the original vehicle. For display only 86471-AL65A 86471-AL65B 86471-AL66A 86471-AL68A 86431-AL66A 86431-AL62A 86431-AL65A 86471 AL65A 86471 AL65B 86471 AL66A 86471 AL68A 86431 AL66A 86431 AL62A 86431 AL65A 86471AL65A 86471AL65B 86471AL66A 86471AL68A 86431AL66A 86431AL62A 86431AL65A, 864734-AL66A, 86471AL76A, 86471-AL76A
- TOUCH RESPONSIVE: Touch screen meets OEM navigation system, high light transmission, high visibility, responsive, high touch accuracy. touch screen monitor is made of new upgraded material with high resolution, high clarity, more stable performance, faster response time, and has been rigorously tested to ensure a long service life, touch screen replacement
This product presentation was made with AAWP plugin.