Front Stabilizer Link- Design Change – 2015-2019 Subaru Legacy & Outback

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Bulletin Number: 05-80-20; Date: 10/22/20 Page 1 of 2 Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 05-80-20 DATE: 10/22/20 APPLICABILITY: 2015-19MY Legacy and Outback SUBJECT: Front Stabilizer Link- Design Change INTRODUCTION: This bulletin announces availability of new Front Stabilizer Link assemblies equipped with a new dust boot material having enhanced durability and grease retention characteristics. PART INFORMATION: REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired. The new stabilizer link assembly part numbers are: • 20420AL001 RIGHT Side • 20420AL011 LEFT Side SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2020 Subaru of America, Inc. All rights reserved. Bulletin Number: 05-80-20; Date: 10/22/20 Page 2 of 2 SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. The service procedures for Front Stabilizer Link replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code RIGHT FRONT STABILIZER BAR LINK R&R A611-361 0.2 NCM-34 LEFT FRONT STABILIZER BAR LINK R&R A611-362 0.2 NCN-34 BOTH FRONT STABILIZER BAR LINKS R&R A611-364 0.3 NAI-34 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs. Examples of cracked dust boots are shown here. If damaged boot(s) are confirmed, replace the affected stabilizer link assembly following the procedure in the applicable Service Manual.

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