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NUMBER: 16-101-16
DATE: 05/09/16
| APPLICABILITY: | 2010-2012MY Legacy and Outback 2.5L and 3.6L Models |
| SUBJECT: | Squeeking Sound Heard While Cranking |
INTRODUCTION:
This bulletin announces a production process change to the starter ring gear portion of the torque converter assembly. To address customer concerns of a squeaking-type sound heard while cranking the engine, a change to improve anti-wear characteristics of the ring gear was made.
SERVICE PROCEDURE / INFORMATION:
| Description | Part Number |
Transmission Type | Notes |
|---|---|---|---|
| CONVERTER ASSEMBLY- TORQUE | 31100AB172 | CVT | – |
| 31100AB143 | 5AT | – | |
| CIRCLIP | 805343020 | 5AT ONLY | One-time use parts |
| O-RING | 806920070 | CVT ONLY |
After confirming the condition, replace the torque converter assembly following the procedure outlined in the applicable Service Manual.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited or Powertrain Limited Warranty period or covered by a Subaru Added Security Powertrain, Classic or Gold plan, this repair may be submitted using the following claim information:
| Labor Description | Labor Operation # |
Failure Code |
Labor Time |
Transmission |
|---|---|---|---|---|
| TORQUE CONVERTER REPLACEMENT FOR SQUEEKING SOUND | A342-122 | LAH25 | 3.5 | CVT |
| 3.7 | 5AT |
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
