NUMBER: 16-101-16
DATE: 05/09/16
| APPLICABILITY: | 2010-2012MY Legacy and Outback 2.5L and 3.6L Models |
| SUBJECT: | Squeeking Sound Heard While Cranking |
INTRODUCTION:
This bulletin announces a production process change to the starter ring gear portion of the torque converter assembly. To address customer concerns of a squeaking-type sound heard while cranking the engine, a change to improve anti-wear characteristics of the ring gear was made.
SERVICE PROCEDURE / INFORMATION:
| Description | Part Number | Transmission Type | Notes |
|---|---|---|---|
| CONVERTER ASSEMBLY- TORQUE | 31100AB172 | CVT | – |
| 31100AB143 | 5AT | – | |
| CIRCLIP | 805343020 | 5AT ONLY | One-time use parts |
| O-RING | 806920070 | CVT ONLY |
After confirming the condition, replace the torque converter assembly following the procedure outlined in the applicable Service Manual.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited or Powertrain Limited Warranty period or covered by a Subaru
Added Security Powertrain, Classic or Gold plan, this repair may be submitted using the following claim information:
| Labor Description | Labor Operation # | Failure Code | Labor Time | Transmission |
|---|---|---|---|---|
| TORQUE CONVERTER REPLACEMENT FOR SQUEEKING SOUND | A342-122 | LAH25 | 3.5 | CVT |
| 3.7 | 5AT |
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
- Prevents overheating, reducing elevated operating temperatures up to 40 degrees Farenheit - Optimizes total transmission performance
- Eliminates transmission fluid foaming and oxidation and reduces wear throughout the transmission
- Eliminates clutch chatter and torque converter shudder; Softens and modifies harsh shifts making them quicker in duration
- Extends fluid life / Raises the thermal and oxidative stability of the fluid
- Only protectant that increases the fluid’s ability to transfer heat / Protects new seals and permanently restores older seals to a like-new condition, without adverse side effects
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API
- Helps fluid systems work smoother and last longer.
- Safe in most types of automatic transmission fluid, hydraulics, or power steering fluid systems. Safe for conventional and synthetic fluids.
- Dissolves and liquefies harmful gum and varnish buildup in fluid
- Cleans and lubricates valve bodies, shift actuators and solenoids. Helps to control moisture in fluid.
- Will not swell seals or harm gaskets, O-rings, or clutch material
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API
- Rebuilds And Restores Metal Parts And Protects Them From Future Wear.
- Anti Friction Modifier. Eliminates Surfaces Defects & Protects From Extreme Heat
- Stops Transmission Shudder, Reduces Noise & Vibration. Ultimate Stop Slipping Additive
- Increases Performance Reliability And Prolongs Service Life Of Control Gears
- Universal for Automatic, CVT, Tiptronic, Manumatic, Semi-Automatic Transmission
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API
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