NHTSA ID Number: 10208697
Manufacturer Communication Number: 05-75-20R
Summary
This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right. (Crosstrek Hybrid only)
NUMBER: 05-75-20R
DATE: 02/02/22
REVISED: 02/10/22
INTRODUCTION:
This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right. The sound is a result of interference between the front coil spring and the strut bearing. The design change increases the amount of turns in the coil spring which minimizes the area between the spring and strut bearing and eliminates the sound.
PART INFORMATION:
| Description | Part Number | Application |
| COIL SPRING-FRONT | 20330FL00C | Impreza w/ MT |
| 20330FL01C | Impreza w/ CVT | |
| 20330FL620 | Crosstrek Hybrid |
NOTE: Impreza has a turn increase from 4.2 turns to 4.4. Crosstrek Hybrid has a turn increase from 4.83 turns to 4.87. These changes have been incorporated into the 2022MY vehicle production.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
IMPORTANT NOTE: When this condition is confirmed, it is NOT necessary to replace both front coil springs at the same time. Only replace the spring on the side where the sound is confirmed to be coming from.
The service procedure for front coil spring replacement remains unchanged. Always refer to the Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary tools, required processes and related one-time-use parts needed for a complete and lasting repair.
4 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
NUMBER: 05-75-20R
DATE: 02/02/22
REVISED: 02/10/22
MC-10208697-0001.pdf 1046.573KB
NHTSA ID Number: 10208511
Manufacturer Communication Number: 05-75-20
Summary
This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right.
1 Associated Document
Manufacturer Communications
NUMBER: 05-75-20
DATE: 02/02/22
MC-10208511-0001.pdf 1038.786KB
- Works on Most Vehicles: This heavy-duty spring compressor tool set by Orion Motor Tech repairs bent and damaged parts and performs the necessary suspension maintenance on the MacPherson struts and springs found in most small and medium-sized cars
- Secure Compression: Acme-threaded rods ensure a firm grip on springs, while built-in detent pins securely lock them in place, providing reliable, non-slip compression for safe and precise work
- Wide Compatibility: Working with your manual or power tool's 1/2-inch square drive or 13/16-inch hex sockets, our Acme rods and end pieces offer a 10.5" range, wider than the competition to work with more vehicles
- Built to Last: Our pair of heavy-duty strut spring compressors boasts high durability and corrosion resistance under even punishing use thanks to their heat-treated steel construction, black oxide finish along the threaded rods, and zinc-coated heads
- Compact & Portable: This hock spring compressor tool set comes with a blow-molded case, keeping parts organized and easy to carry, store, and access, so you're always prepared for your next repair job
- SPECIALTY TOOL: Coil Spring Compressor removes and installs straight or curved springs made of wire up to 3/4 inch diameter
- SAFE: Designed for the safe and efficient removal and installation of most automotive coil spring suspensions
- TOUGH: Made to last with Chrome Vanadium Steel arms, precision built to meet or exceed ANSI standards for a lifetime of use
- COMES IN: Heavy duty blow molded case to keep kit protected and organized
- EASY TO READ: Includes detailed instruction with usage photos
- 【DOUBLE-RETENTION SAFETY SYSTEM】 Secure hook jaws grip the coil from both sides, while the adjustable holder connects the two compressors to help maintain alignment and reduce the risk of the jaws shifting or disengaging during compression.
- 【HEAVY DUTY 2,645 LB CAPACITY】 Built from durable carbon steel, this heavy duty spring compressor provides a 2,645 lb (1,200 kg) rated capacity for demanding automotive suspension work while helping resist flexing and deformation under load.
- 【FOR STRAIGHT COIL SPRINGS ONLY】 An ideal solution for various vehicles, including trucks and large sedans. Avoid strut compressors with flimsy hooks that cause slippage or safety hazards. Fits spring wire up to 0.8" (20 mm). Not compatible with tapered or variable-diameter springs; verify spring dimensions before use.
- 【WIDE ADJUSTABLE RANGE】 The suspension spring compressor offers a 2.7–10.6" (70–270 mm) jaw capacity, while the adjustable holder fits coil diameters from 8.6–12.2" (220–310 mm), providing flexible positioning for compatible straight springs.
- 【CONTROLLED 19 MM HEX DRIVE】 Tighten the screw compressors evenly from side to side with a 19 mm socket or wrench for controlled spring compression. Always apply grease to threads before use. (Ensure even pressure on both sides — uneven force may cause tool detachment.)
- Sturdy Locking: Our compressor tools feature built-in detent latches to help lock coil in place. The accompanying safety gauge helps you to test if this tool is right for your coil
- Easy Removal And Installation: This spring compressor quickly and easily compresses most coil springs. See the product manual for full instructions and listings
- Durable Materials: This coil tool features forged construction for strength and durability. The top-quality steel will enable long usage and keeping your coil in place
- Stable Compression: The strut spring and coil spring compressor compresses up to 5/8 inches (.625 mm) coil diameter and features broad spring contact for stable compression
- Convenient Storage: This coil spring compressor tool comes with a vibrant red carrying case. With sliding locks on the case, your compressor isn’t going anywhere. However, you can take it anywhere with the travel handle and lightweight design
- WIDE APPLICATION: This strut spring compression tool has a safety guard bar suitable for 8 to 11.7 inches (20.3-29.7cm) diameters coil and hook jaws that can extend from 1.4 to 11 inches (3.6-27.9cm) to fit most automobiles, motorcycles, ATVs, trucks, and other large vehicles.
- PREMIUM MATERIAL: With drop-forged hooks, heat-treated 45# steel construction,our car spring compressor tool has maximum durability and strength even under high tension, while premium galvanized finish resists corrosion and rust.
- SAFETY BRACKET: This strut coil spring compressor’s adjustable bracket can prevent accidental pressure release of spring under load and ensure stable parallel compression. Suspension spring tool bears up to 2200 pounds (1000kg).
- SECURE LOCKING DESIGN: Strut spring compressor kit hook jaws combine with locking mechanisms increasing security to protect you better.
- EXTRA GIFTS: By rotating the 19 mm hex socket, the screw compressor can compress the spring easily; the hex wrench can conveniently tighten the small screws
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Bulletin Number: 05-75-20R; Revised: 02/10/22 Page 1 of 2 Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 05-75-20R DATE: 02/02/22 REVISED: 02/10/22 APPLICABILITY: 2017-19MY Impreza 2021MY Crosstrek Hybrid SUBJECT: Front Coil Spring- Design Change to Address Cracking Sound from Front Suspension INTRODUCTION: This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right. The sound is a result of interference between the front coil spring and the strut bearing. The design change increases the amount of turns in the coil spring which minimizes the area between the spring and strut bearing and eliminates the sound. Interference Area COIL SPRING-FRONT BEARING-FRONT STRUT PART INFORMATION: Description Part Number Application COIL SPRING-FRONT 20330FL00C Impreza w/ MT 20330FL01C Impreza w/ CVT 20330FL620 Crosstrek Hybrid NOTE: Impreza has a turn increase from 4.2 turns to 4.4. Crosstrek Hybrid has a turn increase from 4.83 turns to 4.87. These changes have been incorporated into the 2022MY vehicle production. SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2020 Subaru of America, Inc. All rights reserved. Bulletin Number: 05-75-20R; Revised: 02/10/22 Page 2 of 2 Continued… REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired. SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. IMPORTANT NOTE: When this condition is confirmed, it is NOT necessary to replace both front coil springs at the same time. Only replace the spring on the side where the sound is confirmed to be coming from. The service procedure for front coil spring replacement remains unchanged. Always refer to the Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary tools, required processes and related one-time-use parts needed for a complete and lasting repair. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code FRONT STRUT OVERHAUL- ONE B611-201 0.7 FRONT STRUT OVERHAUL- BOTH B611-204 1.1 NAD-25 *FOUR WHEEL ALIGNMENT C611038 1.4 *C101108 SUBLET REPAIR, ADMINISTRATION EXPENSES 0.3 Can be claimed to cover dealer administration expenses when subletting the Alignment. IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
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