Uneven Gap between “A” Pillar Trim and Speaker Grille – 2014 Subaru Forester

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Bulletin Number: 12-158-13; Date: 10/31/13 Page 1 INTRODUCTION This bulletin provides a procedure to eliminate an uneven gap between the base of the “A” pillar trim and the tweeter speaker grille as shown in the “Before” and “After” photos below. COUNTERMEASURE IN PRODUCTION A revised production standard was initiated starting with VIN D*423737. PART INFORMATION PART NAME PART NUMBER QUANTITY Seal GLS RG E (Foam Tape) 63249FG010 1 per side Tether Clip (replace only if damaged) 909150040 NUMBER: 12-158-13 DATE: 10/31/13 APPLICABILITY: 2014MY Forester SUBJECT: Uneven Gap between “A” Pillar Trim and Speaker Grille SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. SUBARU OF AMERICA, INC. IS “ISO 14001 COMPLIANT” The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. “Before” Uneven Gap “After” Gap eliminated Bulletin Number: 12-158-13; Date: 10/31/13 Page 2 SERVICE PROCEDURE / INFORMATION • Using a plastic trim tool, CAREFULLY pry loose and remove the speaker grille from the dash as shown in the photo below. • Release the “A” pillar trim as shown in the illustration below and following the procedure in the applicable Service Manual. Be careful not to damage the tether clip. If the tether clip becomes damaged during the “A” pillar trim removal, it must be replaced. The tether clip can remain attached as the trim piece does not need to be fully removed. Tether Clip Continued… Bulletin Number: 12-158-13; Date: 10/31/13 Page 3 • Cut the foam tape to size: 23 mm wide x 30 mm long. • Install the foam tape at the front edge of the insertion claw hole as shown in the close-up photo below, right. • Once the foam tape is in place, install the “A” pillar trim then install the speaker grille. Confirm the uneven gap has been eliminated. Another layer of foam tape or re-positioning of the first layer may be required to achieve the desired result. WARRANTY / CLAIM INFORMATION For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information: LABOR DESCRIPTION LABOR OPERATION # FAIL CODE LABOR TIME “A” Pillar Modification A913-171 YCJ-48 0.2

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