Electric Parking Brake Connector Lock Tab / Warranty Extension – 2015-2018 Subaru

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Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 1 of 15 SERVICE BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 06-87-22R DATE: 11/4/22 REVISED: 06/29/23 APPLICABILITY: 2015-18MY Legacy & Outback 2015-18MY WRX With CVT SUBJECT: Electric Parking Brake Connector Lock Tab / Warranty Extension INTRODUCTION: In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the electronic connector lock tab for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from (3) years or thirty-six thousand (36,000) miles (whichever comes first) to (15) years / unlimited mileage. This change is in response to an identified condition of a possible crack formation on the electronic connector lock tabs. This can cause an unsecure harness connection the EPB actuator resulting in illumination of the EPB warning on the combination meter. An added retaining clip has been developed to further secure the connection. If a fault source is found to be result of a cracked EPB connector tab, follow the inspection and repair procedures outlined withing this bulletin. NOTE: ALWAYS perform a Vehicle Coverage Inquiry on Subarunet to determine eligibility for the Warranty Extension prior to proceeding with any inspection or repairs. See sample inquiry result below. ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2022 Subaru of America, Inc. All rights reserved. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 2 of 15 Continued… Description of Components: 1. Electronic Parking Brake (EPB) Actuator 2. Electronic Parking Brake (EPB) Harness 3. Terminal Position Assurance (TPA) 4. Ring Seal 5. Electronic Parking Brake (EPB) Electrical Connector 6. Retaining Clip PART INFORMATION: Part Description Part Number Qty CLIP EPB KIT X9904AL110 1 Niglube RX-2 000041000 As Needed REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 3 of 15 Continued… NOTE: ConocPhillips Multiplex Red #2 may be used a suitable equivalent to Niglube RX-2 KIT Breakdown Part Description Image Qty Retaining Clip NOTE: Replacement retaining clips can be ordered separately using p.n. 99046AL010. 2 TPA (Terminal Position Assurance) 2 Ring Seal 2 Required Tools: Part Name Part Number Image Inspection Gauge 99804AL000 NOTE: This essential tool is limited two per retailer. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 4 of 15 Continued… Work Procedure Flow Chart: Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 5 of 15 Continued… SERVICE PROCEDURE: IMPORTANT: ONLY the OLD connectors are covered under the Warranty Extension. STEP 1: CARFULLY prepare the vehicle lift and raise the vehicle. STEP 2: Using the inspection gauge (p.n. 99804AL000) pictured to the right, insert the shallow portion between the EPB electrical connector connection and the EPB actuator. See the image below. IMPORTANT NOTE: It is possible to have both old and new connectors fitted to the vehicle. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 6 of 15 Continued… STEP 3: Using the inspection results from STEP 2, refer to the table below to confirm the next course of action. Perform further visual inspection of the connectors if needed. STEP 4: Lower the vehicle. NOTES: • For vehicles fitted with one or more old connector, refer to the following STEPS and apply the procedures to the affected connector. • Refer to the applicable Service Manual and review: General Description > Repair Contents > Action required before & after Battery Disconnect. Additionally, record any stored seat position(s) before proceeding. Relearn any seat position memory after work is complete. If the power rear gate (PRG) height has been customized, that position must also be noted and relearned. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 7 of 15 Continued… STEP 5: Refer to the applicable Service Manual and review: General Description > Repair Contents > Action required before & after Battery Disconnect. Additionally, record any stored seat position(s) before proceeding. Relearn any seat position memory after work is complete. If the power rear gate (PRG) height has been customized, that position must also be noted and relearned. CAREFULLY disconnect the ground connection from the battery sensor. STEP 6: Raise the vehicle. STEP 7: Remove the rear wheel fitted on the side(s) fitted with the old connectors. STEP 8: While facing the front side of the connector, CAREFULLY use plastic trim tool to remove the Terminal Position Assurance (TPA) and discard it. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 8 of 15 Continued… STEP 9: Remove the ring seal from the connector and discard it. STEP 10: Using an air blow gun, remove any dust or contaminates from both the male and female sides of the connection. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 9 of 15 Continued… STEP 11: Install the new ring seal to the connector using a plastic trim tool. The ring seal is not specific to one side and can be installed in either direction. STEP 12: CARFULLY install the new TPA positioned to the correct direction as indicated in the image below. STEP 13: Confirm the ring seal and TPA are installed correctly. Use an air blow gun to remove any dust and / or contaminates. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 10 of 15 Continued… STEP 14: Apply a small amount of Nippon Niglube RX-2 (p.n. 000041000) or Conoco Philips Multiplex Red #3 (equivalent) to a cotton swab. STEP 15: Apply a thin layer of lubrication to the EPB actuator connection. Confirm it is applied no more than 5mm deep from the edge of the connector. Refer to the area indicated in orange color in the image to the right. CAUTION: Do not allow the lubrication to come in contact with the electrical terminals. Do not push any lubrication further into the connection passed 5mm from the connector edge. STEP 16: Route the EPB electrical connector through the loop portion of the tether on the retaining clip. The Clip portion should be facing the center of the vehicle. Refer to the image to the right. CAUTION: Confirm the tether is not twisted. STEP 17: Reconnect the EPB electrical connector to the EPB actuator. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 11 of 15 Continued… STEP 18: Remove the connector and inspect the ring seal. Confirm the seal is not pinched or misaligned in anyway. If proper alignment is found, reinstall the connector. If the seal is pinched or misaligned in anyway, repair the seal alignment, recheck, and install the connector. STEP 19: Attach the retaining clip between the EPB electrical connector and the EPB actuator. Confirm the two claws located on the clip, install securely to the the open portion of the connector. This will add increased security to the connection. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 12 of 15 Continued… CAUTION: The retaining clip can be broken when applying strong impact force during attaching or detaching. See images below. In order to prevent such breakage, when attaching the clip, slightly pinch the clip arms with both fingers and push them straight as shown in the illustrations below. When detaching the clip (if required), spread the clip arms with fingers and pull them straight out as shown in the illustrations below. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 13 of 15 Continued… DO NOT pull, push, shake or bend the clip base. STEP 20: Once the clip is installed, perform a visual inspection of proper clip/connector alignment. STEP 21: Using the inspection gauge (p.n. 99804AL000) pictured to the right, confirm the retaining clip is fully attached by inserting the deeper portion over the retaining clip. Align the grooves of the inspection gauge with the retaining clip sides. See the images below. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 14 of 15 Continued… Confirm the deeper portion of the inspection gauge can be fitted as shown below. STEP 22: Reinstall the affected wheel(s) and torque the lug nuts to 120N.m (88.5 ft-lb). STEP 23: CAREFULLY lower the vehicle. STEP 24: CAREFULLY reconnect the ground cable terminal to the battery sensor, torque to 7.5Nm (5.5ft.- lbs. or 66inch-lbs.) while supporting the sensor with the other hand as outlined in the applicable Service Manual under: STARTING/CHARGING SYSTSEMS > Battery Sensor. STEP 25: Using Subaru Select Monitor, clear all previously stored fault codes. Bulletin Number: 06-87-22R; Revised: 06/29/23 Page 15 of 15 STEP 26: Perform a function test of the electronic parking brake • Switch the ignition switch to the “ON” position. • Release and apply the EPB switch and confirm its operation. • Confirm the EPB warning light is not illuminated in the combination meter. • Switch the ignition switch to the “OFF” position. WARRANTY / CLAIM INFORMATION: The New Car Limited Warranty coverage for the electronic connector lock tab for the Electric Parking Brake (EPB) assembly is extended from (3) years or thirty-six thousand (36,000) miles (whichever comes first) to (15) years / unlimited mileage. Labor Description Labor Operation # Labor Time Fail Code EPB CONNECTER REPAIR, ONE OR BOTH SIDES A544-299 0.5H SPA-02 NOTE: Up to 50 cents may be charged out in sublet to cover the cost of grease. IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: November 4, 2022 Title: Electronic Parking Brake (EPB) Connector Tab Warranty Extension (WI22-015) In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Parking Brake (EPB) connector lock tab for certain 2015-2018MY Legacy, Outback & WRX models equipped with automatic transmissions. This will extend coverage under the Basic New Car Limited Warranty on vehicles sold or leased in the United States. Please note the following important details regarding this program and review them with all appropriate personnel: Electronic Parking Brake (EPB) Connector lock Tab Warranty Extension Under certain conditions, some vehicles may experience a crack in the tab of the EPB adapter cord connector located at the rear brake disc. The technical service bulletin (06-87-22) should be followed to remedy this issue. The warranty extension will cover this concern should a customer encounter it during the warranty extension period. This warranty information is officially to announce that the warranty period of the EPB adapter cord connector will be extended to 15 years (180 months) with unlimited mileage, instead of the original warranty term of 3 years (36 months) or 36,000 miles (60,000km), whichever comes first. This extended warranty coverage will apply limited to the applicable models experiencing a crack in the tab of the EPB adapter cord connector. Labor and part cost to attach a retaining clip to prevent disconnect of the EPB adapter cord connector will be covered under this extended warranty. NOTE: The Electronic Parking Brake (EPB) connector lock tab warranty extension is subject to the same terms and conditions set forth in the Basic New Car Limited Warranty unless expressly modified by terms outlined in the Customer Notification Letter. Owner Notification Subaru is sending a letter to all owners of affected vehicles. A copy of the Customer Notification Letter is linked here for reference. (Insert Hyperlink) Customer letters will begin mailing the week of October 24, 2022. Technical Instructions / Claim Procedures Detailed instructions regarding the repair and warranty claim procedures will be provided in an update to Technical Service Bulletin 06-87-22). The extension was applied to all affected vehicles and can currently be seen on Vehicle Inquiry for any associated VIN. When encountering a vehicle experiencing the concern outlined above, please use the coding below when submitting a warranty claim. Warranty Extension for EPB adapter cord connector lock tab crack on 2015-2018MY Legacy, Outback & WRX equipped with CVT Labor Description Labor Operation # Labor Time Fail Code EPB CONNECTER REPAIR, ONE OR BOTH SIDES A544-299 0.5H SPA-02 New and Pre-owned Vehicles in Retailer Inventory: Subaru requests, for all pre-owned vehicles covered by this program, all retailers inform customers at the time of sale the vehicle is covered by a Warranty Extension program Sharing a copy of the Customer Notification Letter (as linked previously in this announcement) is strongly recommended to ensure this information is fully communicated. Customer Reimbursement Subaru is reimbursing customers who previously paid for repair or replacement related to the Electronic Parking Brake (EPB) connector lock tab due to conditions that would normally have been covered if the vehicle was still under the terms of the New Vehicle Limited Warranty. If a customer has paid to have a repair or replacement performed sometime in the past, they may be eligible for reimbursement under the terms of this Warranty Extension. Customers can apply for reimbursement online by going to www.recallapps.com/app/Subaru. If they did not receive the letter, they may contact the Electronic Parking Brake (EPB) connector lock tab Warranty Extension Hotline at 877-551-7149 for specific information. Coverage Questions Any questions regarding warranty coverage should be directed to the Subaru Claims Helpline by calling 1-866-SUBARU2 (1-866-782-2782).

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