Sound from Rear Suspension Upper Control Arm – 2011 Subaru Legacy, Outback, Forester, Impreza, WRX, & STI

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Bulletin Number: 05-58-14; Date: 03/13/14 Page 1 INTRODUCTION This bulletin provides a procedure for diagnosing and repairing a rattle-type rear suspension sound determined to be coming from the upper control arm ball joint. A revised torque specification for the ball joint retaining nut / bolt set is also included. COUNTERMEASURE IN PRODUCTION MODEL STARTING VIN Legacy B*024553 Outback B*075920 Forester B*760668 Impreza, WRX & STI 4-Door B*520604 Impreza, WRX & STI 5-Door B*827341 PART INFORMATION PART NAME PART NUMBER Bolt 901000182 Nut 902350032 NUMBER: 05-58-14 DATE: 03/13/14 APPLICABILITY: 2011MY Legacy, Outback, Forester, Impreza, WRX, & STI Models SUBJECT: Sound from Rear Suspension Upper Control Arm SERVICE INFORMATION ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. SUBARU OF AMERICA, INC. IS “ISO 14001 COMPLIANT” The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Bulletin Number: 05-58-14; Date: 03/13/14 Page 2 SERVICE PROCEDURE / INFORMATION 1. Once the condition has been confirmed, remove both rear tire and wheel assemblies for access to the suspension components as BOTH sides of the vehicle must be inspected. 2. Remove the nut and bolt securing the upper control arm ball joint to the bearing housing as indicated in the illustration above. 3. Rock the upper arm and the bearing housing as necessary to check for any looseness or free-play in the upper arm ball joint. 4. If any looseness in the ball joint is visible or felt, replace the upper arm assembly for that side of the vehicle following the procedure outlined in the applicable Service Manual. 5. ALWAYS install a NEW ball joint retaining nut and bolt set then torque to 90 Nm (66.4 ft. lbs.). 6. Repeat steps 2 through 5 for inspection / repair to the opposite side of the vehicle. WARRANTY / CLAIM INFORMATION For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information: LABOR DESCRIPTION LABOR OPERATION # FAIL CODE LABOR TIME Both Rear Upper Arm Ball Joints Inspect and Bolt Sets Replace B612-710 PAE-25 0.4 One Rear Upper Arm Ball Joint Replace Operation Includes 4 Wheel Alignment and R&R Rear Cross Member. C612-713 2.6 Both Rear Upper Arm Ball Joints Replace Operation Includes 4 Wheel Alignment and R&R Rear Cross Member. C612-714 2.7 NOTE : Operation B612-710 can be used by itself when no Ball Joint free play is found or, it can be combined with ONE of the related “C” operations when Upper Arm Ball Joint(s) are replaced.

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