Subaru Certified Pre-Owned CPO 152-Point Inspection Form

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Important Notice To: All Subaru Retailers From: Subaru Certified Pre‐Owned Date: 09/12/14 RE: New Required Subaru CPO 152‐point inspection form Based on our retailer’s feedback and in conjunction with new product updates, we’ve made significant changes to the required CPO 152 point inspection form (see PDF attached). By now you will have received an initial supply of this new form (as they were shipped to all ‘active’ retailers this past week). Please ensure you have an adequate supply through SubaruNet orders (under CPO supply reorder form). Effective 10/1/14, all CPO units enrolled (on that date forward) will need to be inspected using this new form. (You can start using the forms today if you wish). Here are some highlights of the changes:  New format! 8.5 X 11, two sided, multi‐part snap form should make it a lot easier to manage than previous large 11 X 17 form.  Added a new requirement for TURBO MODELS ONLY. In order to protect our customers and our retailers, we’ve added a section related to checking the ECM for non‐OEM tunes which would exclude the vehicle from certification (section D). *See below for details on this ECM check process.  Added inspection items specific to new Hybrid models (section E)  Added Retail customer signature. This is now a requirement in the state of CA with other states to follow shortly. Therefore, the customer signature on the 152 point inspection will now be a requirement for all Subaru CPO sales regardless of State. We thank you in advance for incorporating this new form into your CPO process. Please contact pmic@subaru.com or your Subaru Field representative if you have any questions. *ECM check process: It is suggested that any turbo model being considered for certification have this inspection completed first. Using the Select Monitor III, do a ‘Print Screen” of the vehicle information. Then, e‐mail the screen shot to: Tech@Subaru.com  In the subject line of the e‐mail, please note: CPO CID/CVN Certification request  Attach the document with the screen shot of the vehicle information  The e‐mail should contain the retailer code, retailer name and contact person’s name  The techline representatives will try to have responses back to retailers within 24 hours Once the vehicle has passed this part of the inspection process, you should proceed with the rest of the decision making process on certifying the vehicle. Click here to review the new Subaru CPO 152 point inspection form Check the m if the item is Yes/Okay. Check the q if item is No/Adjustments required and provide details on the repair order. Certified Pre-Owned Vehicle Inspection Checklist Section A: VIN Number ___________________________________________________ Dealer Name ___________________________________________________ Dealer Code _______________________________________________ Inspector Name _ ____________________________________________ Date of inspection____________________________________________ Stock Number_______________________________________________ Model Year ___________________________________________________ Model ___________________________________________________ Mileage ___________________________________________________ Original Warranty Start Date _______________________________________ Immobilizer Key Code (if applicable) _________________________________ Complete any open recalls/campaigns: m q Perform coverage inquiry check for exclusions (Note: if there are warranty coverage exclusions, vehicle is not qualified as a Subaru Certified Pre-Owned.) m q All vin plates match (Door jambs, dash and engine) Section B m q Two sets of keys/remotes m q Owners Manual in Glove compartment m q Warranty and Maintenance Booklet in Glove Compartment If anything is noted as missing in Section ‘B’ date replacements ordered: Item 1 ___________________ Date Ordered _ ____________________ Item 2 ___________________ Date Ordered _ ____________________ Item 3 ___________________ Date Ordered _ ____________________ Section C m q Carfax History Report Attached? Carfax Indicates Clean Title (no total loss, Lemon Law, etc.) Note – if not a clean title, or if being sold with a retail disclosure, is not qualified as a Subaru Certified Pre-Owned Vehicle. Section D 1. m q A – Turbo models only: CID/CVN numbers from Techline: ______________/_____________ Match m q If ‘no’ stop here. Vehicle cannot be certified. ANY PERFORMANCE MODIFICATIONS DISQUALIFIES THE VEHICLE FROM CPO 2. m q Inspect vehicle for non-OEM parts. Vehicle must be returned to stock if non-OEM (non-performance enhancing) parts are evident. Is vehicle stock? If ‘N’, note parts to be replaced on a separate sheet attached for the customer. Any modifications that cannot be returned to stock disqualify the vehicle. Note: Nearest scheduled maintenance must be performed if within 3 months or 2500 miles of service interval or if no record of service exists . __________________________________________________________ If ‘Y’, note which service will be performed: Section E – Hybrid Only m q Verify service plug is in holder m q Check active grill shutter operation m q Check operation of start/stop system m q Verify MFD shows battery charging m q Check pedestrian approach system m q Check battery cooling fan and duct Section F Tires 1. a. m q Inspect and replace if damaged. Are all tires the same size/ manufacturer (tread pattern): Check tire pressure, tread depth, same orientation, condition and meet OEM Speed and load rating b. m q Tires have at least 5/32 tread left: 2. m q Check spare/Mobility Kit 3. m q Check tool kit (all tools in kit) 4. m q Check jack If ‘N’ note tires, tools, jack odered __________________________ Vehicle Exterior (note body panel needing repair) 5. m q Check Section ‘D2’: repairs performed correctly 6. m q Check body panels (scratches through paint to primer must be repaired) 7. m q Check scratch free (scratches exceeding 1”) 8. m q No holes/cracks in body and/or bumpers 9. m q Check paint. No chips larger than 1/4’’, no more than two chips (any size) per panel 10. m q Rust free exterior 11. m q Check door jams, rocker panels, hinges rust free, open/close smoothly-all doors 12. m q Ding/dent free (none greater than 1/2” per body panel) 13. m q Check windshield (no chips/cracks) 14. m q Check side and rear glass (crack/chip free) 15. m q Check wiper arms (front and back) 16. m q Replace wiper blades (CPO requires replacement front and back (WA) 17. m q Rear seat fold/rear center arm rest 18. m q Check all door/window seals (excessive wear/damage) 19. m q Check headlight lenses/covers 20. m q Check tail light lenses/covers 21. m q Check fuel door operation 22. m q Check fuel cap/fuel cap operation 23. m q Check hood release operation Turn ignition to acc 24. m q Head light function (all settings), headlight alignment 25. m q Tail light function/brake lights 26. m q Emergency/fog lights (wa)/turn signals, hazards 27. m q Check turn signals (front & rear) 28. m q Check parking lamps 29. m q Check license plate lamps 30. m q Check brake and high mount stop lamps 31. m q Check reverse lamps Interior inspection 32. m q Ignition on, check chime 33. m q Ignition “ON”/check dash warning lights/gauges 35. m q Turn “ON” rear defogger/check indicator 36. m q Check heat/ac controls on all settings 37. m q Check for any abnormal smells/odors from vents 38. m q Check/replace cabin air filter 39. m q Check all vent operations (with heat or AC) 40. m q Check AV inputs, rear AC 41. m q Check headlight/cruise control/wiper stalk operation 42. m q Check odometer/trip settings 43. m q Check dash illumination control and display 44. m q Check Navigation System (WA) 45. m q Check head light leveler operation (WA) 46. m q Check Power Outlet 47. m q Turn headlights “off”, check bulbs 48. m q Turn “ON” hazard flashers 409CPOINSP0814 Customer initials, page 1 ____________ PAGE 1 Page 2 turn over form 49. m q Set clock 50. m q Check steering lock/tilt/telescope 51. m q Check steering wheel cover, dash cover, SRS Covers 52. m q Sound horn 53. m q Check power window operation (driver’s master control, each individual control) 54. m q Check door locks (drivers master controls, each individual control) 55. m q Check mirrors (side view and rear view along with adjustment controls) 56. m q Check sunroof operation (WA) 57. m q Check sunroof seals/gaskets/drains (WA) 58. m q Check headliner (clean, no burns, tears, abnormal wear) 59. m q Check both sunvisors (operation, stow clips, mirrors/vanity lights) (WA) 60. m q Check Map/Dome lights 61. m q Check radio/CD player (including all speakers/set stations), DVD player/headsets, Bluetooth, set SiriusXM to demo mode 62. m q Check reverse lock out (WA) and back-up camera (WA) 63. m q Shift transmission to reverse/set parking brake check adjustment if necessary 64. m q Check clutch/brake pedal free play (WA) 65. m q Check seat belt chimes/warning lights 66. m q Check seat belt materials (fraying/twisting 67. m q Check for proper movement and operation of driver’s seat (all settings) 68. m q Check driver seat materials (clean, no burns, tears, abnormal wear) 69. m q Check passenger seat movement and operation (all settings) 70. m q Check passenger seat materials (clean, no burns, tears, abnormal wear) 71. m q Sit in passenger seat to check airbag On/Off and passenger seatbelt warning light. 72. m q Check front carpet and floor mats (clean, no burns, tears, abnormal wear, floor mat clips in place. 73. m q Check front cup holder(s) 74. m q Check cold weather package operation (heated seats, mirrors, and windshield) 75. m q Check rear seat materials (clean, no burns, tears, abnormal wear) 76. m q Check rear seatbelts (fraying, tears, abnormal wear) 77. m q Check rear cupholder(s) 78. m q Check child safety locks 79. m q Check LATCH systems (anchors and belts) 80. m q Check fuel filler release 81. m q Check power outlet(s) (WA) 82. m q Check trunk release (WA) 83. m q Check rear defogger (warm) 84. m q Check for DTC using Select Monitor/clear memory if necessary – leave connected for road test 85. m q Check steering column parking lamp switch operation 86. m q Check DCCD display and manual mode operation, “Reset to Automatic Mode” (WA) 87. m q Check security system (WA) 88. m q Check door entry lights (WA) 89. m q Check puddle lights/interior illumination (WA) BEFORE ROAD TEST (cold engine) 90. m q Check primary and secondary hood latch operation 91. m q Check radiator and cap 92. m q Check coolant level and condition 93. m q Check all hoses and clamps (condition) 94. m q Check air filter 95. m q Check drive belt tension and condition 100. m q Check power steering fluid (fluid level and clean) 101. m q Check brake fluid (fluid level and clean) 102. m q Check clutch fluid (WA) 103. m q Fill windshield washer fluid 104. m q Check Transmission Fluid 105. m q Check (mounting, and ground straps) 106. m q Clean battery cables 107. m q Complete Midtronics Battery Test 108. m q Remote starter operation (must be SOA) Note: Any items with a checked ‘N’ must be repaired/replaced prior to this vehicle being offered as a Subaru Certified Pre.Owned. Attach the related repair order documenting repair(s)/replacement(s). RAISE VEHICLE / VEHICLE ON LIFT UNDERCARRIAGE INSPECTION. UNDERCARRIAGE DAMAGE AND FLUID LEAKS (NOTE: REFER TO APPROPRIATE SERVICE MANUAL FOR SAFETY PRECAUTIONS, SPECIFICATIONS AND CORRECT LIFT POINTS) 109. m q Check wheel, wheel cover, trim and lug nuts. (Damage free) 110. m q Check brakes (rotors, and calipers for specified parameters) 111. m q Check brake pads (50% or more left on pad) 112. m q Check wheel cylinders (WA), Brake Master Cylinder 113. m q Check axle seals 114. m q Check lug nut torque 115. m q Check for fluid leaks 116. m q Check complete exhaust system 117. m q Check steering linkage 118. m q Check struts 119. m q Check axles, check CV Boots 120. m q Check bolts/bushings/fasteners 121. m q Check front and rear differential fluid level and top off 122. m q Other fluid leaks/damage:_________________ LOWER VEHICLE ROAD TEST 123. m q Check that the TPMS warning light is not on (WA) 124. m q Check engine performance (cranking, idle, accel., unusual noises, etc.) 125. m q Check transmission performance and warning lights 126. m q Check clutch operation (WA) 127. m q Check clutch safety switch operation (WA) 128. m q Check steering wheel alignment and performance (return, free play, tracking) 129. m q Check Eyesight System (WA) 130. m q Check wheel balance (absence of vibration) 131. m q Check brake operation, noise, vibration 132. m q Check turn signal operation and cancellation 133. m q Check cruise control operation 134. m q Check vent/heater/A/C operation 135. m q Check squeaks, rattles, vibrations, wind noises and other unusual noises 136. m q Check tachometer alarm operation (reset to “00” when finished) (WA) 137. m q Check Hill Holder operation (WA) 138. m q Check VDC off switch (WA) 139. m q Check all keys, keyless entry, pushbutton start POST ROAD TEST 140. m q Parking brake operation 141. m q Check emissions as required by state or local laws 142. m q Recheck coolant, power steering and ATF levels 143. m q Recheck DTC & remove Select Monitor 144. m q Check for unusual smells 145. m q Check any fluid leaks under hood DETAIL AND FINAL PREPARATION 146. m q Engine compartment 147. m q Trunk/cargo area 148. m q Interior 149. m q Exterior (Including decal removal) 150. m q Glass 151. m q Door sills and jambs 152. m q License plates and frames Required Technician Signature I certify that all mechanical items have been inspected. SUBARU TRAINED TECHNICIAN DATE Required Manager Signature I certify that all mechanical repair standards have been met. SERVICE MANAGER DATE Customer Signature I acknowledge that I have received a copy of both pages of this 152-Point Inspection Check Sheet, the Carfax History Report, the application for coverage and received and reviewed both pages of this form. CUSTOMER DATE ABBREVIATIONS: WA — Where applicable DTC — Diagnostic Trouble Code Customer initials, page 2 ____________ PAGE 2 Page 1 turn over form

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