NHTSA ID Number: 10234925
Manufacturer Communication Number: 1516713R
Summary
Loose Windshield-Mounted Rear-View Mirror
NUMBER: 15-167-13R
DATE: 09/13/13
REVISED: 09/13/13
| APPLICABILITY: | The Following Models with Auto-Dimming Compass Mirror and HomeLink: Forester, Impreza, WRX and STI Vehicles Produced during the 2008 Calendar Year and Later 2013MY BRZ (with or without HomeLink) |
| SUBJECT: | Loose Windshield-Mounted Rear-View Mirror |
INTRODUCTION
Should you receive a customer concern of a loose windshield mounted auto-dimming compass mirror with HomeLink (with or without HomeLink on BRZ models), the mounting adapter plate should be checked for proper tightness. The applicable vehicles listed above utilize a mirror mount adaptor to secure the mirror to the windshield. Due to improper installation, in some cases, the mirror may loosen over time and begin to rattle. A new Service Kit has been developed to improve retention of the mirror to the windshield mount. The countersink in the cam plate shown in the photo below has been eliminated to make installation easier.
PART INFORMATION
A new Service Kit has been released for this type of repair. Part Number H501SSA042 contains all the mounting hardware necessary to complete the vast majority of these repairs. The kit includes a newly designed cam plate, spring, and two mounting screws.
Please note that Mirror Mount Adapter PN H501SSA041 (replaces H501SSA040) now includes this new service kit in the rare event that the Mount Adapter requires replacement or when initially installing an accessory mirror on the above listed vehicle applications. The new Service Kit H501SSA042 contents are pictured below.
NOTE: The photo below shows both the new and old style cam plates for reference purposes.
SERVICE PROCEDURE / INFORMATION
Move / adjust the mirror assembly while observing the mirror mount. If the mirror mount moves and appears to be loose, follow the steps below to remove the mirror mount adaptor and replace the internal components using Service Kit, part number H501SSA042.
1. Remove the wiring harness cover by sliding it down (away from the headliner) then unclip it from the mirror mount adapter (base).
2. Unplug the wiring harness from the back of the mirror assembly.
3. Loosen the Torx (T-20) screw at the base of the mirror.
4. Remove the mirror assembly by sliding it up and off of the mirror mount adaptor.
5. Remove the two Phillips-head retaining screws holding the mirror mount adaptor plate onto the windshield mirror mount button. Discard the old screws as replacements are included in the Service Kit. Do not remove the upper screw as shown in the photo below.
6. Remove the mirror mount plate exposing the mounting button which is adhered to the windshield glass, the cam plate and the spring.
7. Slide the old cam plate down and out of the mounting button.
8. Carefully remove the spring from the mounting button with a small flat-blade screwdriver. Discard the old spring as a replacement is included in the Service Kit.
9. Install the new spring into the mounting button.
10. Install the new cam plate adapter under the spring and into the mounting button as shown below.
11. Slide the mirror mount adapter back over the mounting button and install the 2 new Phillips-head mounting screws. Hand-tighten first then torque to 25 – 27 inch-lbs.
12. Reinstall the mirror assembly to the mount adapter then tighten the T-20 Torx mounting screw to 13.3 – 17.7 inch-lbs.
13. Reconnect the wiring harness to the mirror assembly.
14. Reinstall the harness cover and extend it up to meet the front edge of the head liner.
15. Move / adjust the mirror assembly while observing the mirror mount. Confirm any looseness previously noted has been corrected.
16. In the rare case looseness persists, order and install the H501SSA041 complete Mirror Adapter / Hardware Kit. NOTE: Do not reuse the spring, cam plate or screws from any prior repair as they all are one-time use items.
19 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
NUMBER: 15-167-13R
DATE: 09/13/13
REVISED: 09/13/13
MC-10234925-9999.pdf 704.499KB
- Auto-Dimming Electrochromic Technology — Automatically darkens when bright headlights hit the rearview mirror, eliminating blinding glare instantly. No more flipping a manual tab. Safer night driving in one upgrade.
- True Universal Fit — Comes with a sliding metal bracket that adapts to most OEM button-style mounts. If your original mount doesn't match, simply swap to the included alternative metal base. Extended cable provides extra length for trucks, vans, and SUVs.
- Premium Frameless Design — Ultra-slim, sleek edge-to-edge glass with no plastic bezel. Looks OEM-pro and gives your interior a modern, clean finish
- DIY Installation (2 Options) — If your vehicle has a pre-wired plug , simply connect the plug-and-play harness and you're done. No plug? No problem — use the included extended cable and wiring kit to hardwire to your ACC fuse or dome light. Everything included: mirror, sliding bracket kit, alternative base, extended cable, wire ties, trim cover, and wrench.
- Why Upgrade from a auto dimming rear view mirror? — A basic rearview mirror costs $20-40 and does nothing. For a few dollars more, your auto-dimming mirror actively works for you every night — reducing eye strain, improving reaction time, and making every drive safer. Fits most vehicles from 2000 to present day.
- 1.【4.3-inch screen】: Our car rearview mirror display is a 4.3-inch color screen with a resolution of 480*272 and a 16:9 display format; the brightness of 500 cd/m2 ensures clear visibility even in bright sunlight.
- 2.【Auto-dimming function】: The HD is equipped with an automatic dimming function, which can adjust the brightness according to the ambient light conditions and automatically turn on the rearview camera screen when reversing. With an accurate distance scale line display, it can park and reverse correctly, making parking and reversing more convenient and .
- 3.【ABS shell】Our interior rear view mirror made of high-quality and materials. ABS shell, not only ensures its service life, but also adds a stylish and modern feel to your car interior.
- 4.【Practicality】Our 4.3-inch rearview mirror automatic dimming display is designed to provide high-definition and automatic dimming reversing images, solving the problem of poor rearview effect of the car and ensuring a safer parking and reversing experience.
- 5. 【Package List】The package contains 1 car rearview mirror monitor, 1 video cable and power cable, 1 extra cable cover, 1 English manual, 1 bracket and 5 screws, providing everything you need for easy and worry- installation.
- These mirrors eliminate the glare of headlights behind you for safer nighttime
- Mirror automatically dims as it detects glare
- The brighter the glare, the more the mirror dims
- Dimensions - 12 x 6.5 x 4.75 in.
- Gentex Auto-Dimming Rear View Mirrors
- 【Clear Vision】The high-definition curved glass provides a crystal-clear, distortion-free view that instantly expands your rear and side visibility. It reduces blind spots, enhances spatial awareness, and allows you to monitor rear passengers, including children, with ease. Premium HD glass ensures sharp, true-to-life reflections for safer lane changes, turning, and parking—helping you drive with confidence.
- 【Universal Fit】Measuring 12" × 3", this wide-angle mirror is designed to fit most cars, SUVs, trucks, and vans. Compatible with original mirror heights of 55–80 mm. Please confirm the size of your factory mirror before purchasing to ensure proper fit.
- 【Anti-Glare Blue Lens】The blue-tinted anti-glare lens reduces harsh sunlight and nighttime headlight glare for a more comfortable driving experience. Due to the anti-glare coating, the mirror surface appears blue, which may slightly reduce brightness at night—this is a normal characteristic designed to protect your eyes.
- 【Anti-Shake Clips】Upgraded four-point clip-on mount keeps the mirror firmly secured to your original mirror. Prevents shaking, rattling, or slipping—even on bumpy roads or at highway speeds.
- 【Quick Installation】Installs in seconds—no tools required. Adjust the two buckles, clip onto your original mirror, and press to secure. Easy to remove without leaving marks. Note: The mirror is fragile; do not press hard during installation.
SEOCONTENT-START
Bulletin Number: 15-167-13R; Date: 09/13/13 Page 1 INTRODUCTION Should you receive a customer concern of a loose windshield mounted auto-dimming compass mirror with HomeLink (with or without HomeLink on BRZ models), the mounting adapter plate should be checked for proper tightness. The applicable vehicles listed above utilize a mirror mount adaptor to secure the mirror to the windshield. Due to improper installation, in some cases, the mirror may loosen over time and begin to rattle. A new Service Kit has been developed to improve retention of the mirror to the windshield mount. The countersink in the cam plate shown in the photo below has been eliminated to make installation easier. PART INFORMATION A new Service Kit has been released for this type of repair. Part Number H501SSA042 contains all the mounting hardware necessary to complete the vast majority of these repairs. The kit includes a newly designed cam plate, spring, and two mounting screws. Please note that Mirror Mount Adapter PN H501SSA041 (replaces H501SSA040) now includes this new service kit in the rare event that the Mount Adapter requires replacement or when initially installing an accessory mirror on the above listed vehicle applications. The new Service Kit H501SSA042 contents are pictured below. NOTE: The photo below shows both the new and old style cam plates for reference purposes. NUMBER: 15-167-13R DATE: 09/13/13 REVISED: 09/13/13 APPLICABILITY: The Following Models with Auto-Dimming Compass Mirror and HomeLink: Forester, Impreza, WRX and STI Vehicles Produced during the 2008 Calendar Year and Later 2013MY BRZ (with or without HomeLink) SUBJECT: Loose Windshield-Mounted Rear-View Mirror SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. SUBARU OF AMERICA, INC. IS “ISO 14001 COMPLIANT” The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Countersunk holes New Style Old Style (NO Countersink) Bulletin Number: 15-167-13R; Date: 09/13/13 Page 2 SERVICE PROCEDURE / INFORMATION Move / adjust the mirror assembly while observing the mirror mount. If the mirror mount moves and appears to be loose, follow the steps below to remove the mirror mount adaptor and replace the internal components using Service Kit, part number H501SSA042. 1. Remove the wiring harness cover by sliding it down (away from the headliner) then unclip it from the mirror mount adapter (base). 2. Unplug the wiring harness from the back of the mirror assembly. 3. Loosen the Torx (T-20) screw at the base of the mirror. 4. Remove the mirror assembly by sliding it up and off of the mirror mount adaptor. Continued… 1. Remove harness cover by sliding top portion down. Unclip harness cover from mirror mount base. 4. Slide mirror up off of mirror mount adaptor. 3. Loosen Torx screw. 2. Unplug wire harness connector. Bulletin Number: 15-167-13R; Date: 09/13/13 Page 3 5. Remove the two Phillips-head retaining screws holding the mirror mount adaptor plate onto the windshield mirror mount button. Discard the old screws as replacements are included in the Service Kit. Do not remove the upper screw as shown in the photo below. 6. Remove the mirror mount plate exposing the mounting button which is adhered to the windshield glass, the cam plate and the spring. 7. Slide the old cam plate down and out of the mounting button. 8. Carefully remove the spring from the mounting button with a small flat-blade screwdriver. Discard the old spring as a replacement is included in the Service Kit. 9. Install the new spring into the mounting button. 10. Install the new cam plate adapter under the spring and into the mounting button as shown below. Continued… 6. Remove and retain mirror mount adaptor plate. 5. Remove and discard two lower screws. Do not remove this screw. 8. Remove and discard old spring. Cam plate adapter Cam plate adapter installed Bulletin Number: 15-167-13R; Date: 09/13/13 Page 4 11. Slide the mirror mount adapter back over the mounting button and install the 2 new Phillips-head mounting screws. Hand-tighten first then torque to 25 – 27 inch-lbs. 12. Reinstall the mirror assembly to the mount adapter then tighten the T-20 Torx mounting screw to 13.3 – 17.7 inch-lbs. 13. Reconnect the wiring harness to the mirror assembly. 14. Reinstall the harness cover and extend it up to meet the front edge of the head liner. 15. Move / adjust the mirror assembly while observing the mirror mount. Confirm any looseness previously noted has been corrected. 16. In the rare case looseness persists, order and install the H501SSA041 complete Mirror Adapter / Hardware Kit. NOTE: Do not reuse the spring, cam plate or screws from any prior repair as they all are one-time use items. WARRANTY / CLAIM INFORMATION For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information: LABOR DESCRIPTION LABOR OPERATION # FAIL CODE LABOR TIME Auto-Dimming Compass / Mirror, Repair, W/ or W/O HomeLink B913-021 XWA-23 0.3 Auto-Dimming Compass / Mirror Adapter / Hardware Kit, Replace C913-025 0.2
SEOCONTENT-END
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