Audio Volume Level Drops While Driving – 2014-2015 Subaru XV Crosstrek Hybrid (HEV)

NUMBER: 15-176-14R
DATE: 10/15/14
REVISED: 03/30/15


APPLICABILITY: 2014-15MY XV Crosstrek Hybrid (HEV) Models with Fujitsu-Ten (F10) SD Navigation / Audio System
SUBJECT: Audio Volume Level Drops While Driving



This bulletin provides a service procedure to address a customer concern of the audio volume level decreasing when slowing the vehicle from speeds above 25 mph by applying the brake.  The condition occurs when listening to an FM radio station that is exhibiting poor to moderate reception.  The cause is radio frequency (RF) “noise” coming from one of the HEV components located under the trunk floor intermixing with the weak radio signal and causing the automatic speed volume control function of the audio unit to activate in error.


Engine Oil Consumption – 2013-2015 Subaru

NHTSA ID Number: 10144873

Manufacturer Communication Number: 02-157-14R


As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin.This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter.


“Whistling” Sound from Center Console Arm Rest Vents – 2015 Subaru Legacy & Outback

NUMBER: 10-81-14R
DATE: 11/20/14
REVISED: 03/19/15

 APPLICABILITY: 2015 Legacy and Outback Models
SUBJECT: “Whistling” Sound from Center Console Arm Rest Vents



This bulletin provides a service procedure to address customer concerns of a “whistling” sound coming from the rear seat air distribution vents located at the rear of the center console.  The sound may be heard when the blower speed is set to high.  This condition is repaired with the installation of an additional piece of self-adhesive foam tape which will enhance sealing between the vent grille assembly and center air duct.


Wind Rushing Sound from the Front Door Sash Area – 2015-2016 Subaru Legacy & Outback

NUMBER: 12-176-14R
DATE: 12/05/14
REVISED: 10/28/15

APPLICABILITY: 2015-16MY Legacy and Outback Models
SUBJECT: Service Procedure to Address a Wind Rushing Sound from the Front Door Sash Area



This bulletin provides a service procedure to address customer concerns of a wind rushing-type sound which seems to come from the front door glass sash area.  Customers may report a concern with one or both front doors.  It is only necessary to address the side with the confirmed condition.  The door glass sash separates the main door glass from the small partition glass on each door.  The procedure involves replacement of the front door glass run channel (weatherstrip), partition glass/ weatherstrip, sash and both the inner and outer door glass weatherstrips (sweeps).  In addition, two pre-cut pieces of self-adhesive EPT foam, 1 piece of non-woven tape (will be cut into 3 pieces) and a 320mm section of butyl (adhesive rubber) sealing material will be added in specific locations.  To address a customer concern of a fluttering-type sound coming from the B-pillar area at highway speeds, see TSB 12-185-15 for installation of the 320mm section of butyl tape only.


Front Stabilizer Bar – 2006-2008 Subaru Tribeca

NUMBER: 05-40-08
DATE: 10/24/08

APPLICABILITY: 2006~2008 Tribeca
SUBJECT: Front Stabilizer Bar



If you encounter a vehicle that has a broken front stabilizer bar clamp and/or flange bolt, it may be the result of the stabilizer bar shape inconsistency. A countermeasure was made to the die for the molding process. The listed repair procedure should only be followed if the flange bolt is broken.