NHTSA ID Number: 10163562
Manufacturer Communication Number: 12-269-19
Summary
This bulletin announces 2 design changes to the EyeSight camera cover to prevent a rattling sound heard while driving. The changes involve the inside support ribbing near the front, center and a slight revision to the size of the bottom camera lens openings. Comparison images are provided below.
1 Affected Product
Vehicle
SUBARU | FORESTER | 2019 |
INTRODUCTION:
This bulletin announces 2 design changes to the EyeSight camera cover to prevent a rattling sound heard while driving. The changes involve the inside support ribbing near the front, center and a slight revision to the size of the bottom camera lens openings. Comparison images are provided below.
PRODUCTION CHANGE INFORMATION:
The new covers were incorporated into production starting with VIN KH551044.
PART INFORMATION:
| Description | Part Number | Application |
| COVER-CAMERA | 87505SJ501ME | W/ S/Roof, and Telematics Switch |
| 87505SJ511ME | W/ S/Roof, W/O Telematics Switch | |
| 87505SJ531ME | W/O S/Roof or Telematics Switch |
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for replacing the EyeSight camera cover remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.
SEOCONTENT-START
APPLICABILITY: 2019MY Forester
SUBJECT: Rattle Sound from EyeSight Camera Cover-
Design Change
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using the following claim information:
| Labor Description | Labor Operation # | Labor Time | Fail Code |
| EYESIGHT STEREO CAMERA COVER R&R | A067-710 | 0.2 | ZFX-48 |
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
SEOCONTENT-END
NUMBER: 12-269-19
DATE: 07/29/19
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