WRG-22 – Damaged Lamp Reflectors – 2017-2019 Subaru Impreza

SEOCONTENT-START

Subaru of America, Inc.
P.O. Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that certain 2017-2019 model year Impreza vehicles equipped with halogen headlamp assemblies fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 108, ‘Lamps, Reflective Devices, and Associated Equipment.’ As a result, Subaru is conducting a recall.
You received this notice because our records indicate that you currently own one of these vehicles.
REASON FOR THIS RECALL
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108.
At certain viewing angles, the left front and right front side reflex reflectors may not properly provide
reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
WHAT SUBARU WILL DO
Parts to repair your vehicle are not currently available. Once parts are available, Subaru will send a follow up letter, and will replace both front headlamp assemblies at no cost to you.
WHAT YOU SHOULD DO
We appreciate your patience as we acquire the parts for this recall. Once you receive the follow up letter stating that parts are available, please contact your Subaru retailer (dealer) to schedule an appointment for this repair. You may also check the current status of this recall at https://www.nhtsa.gov/recalls, and enter your 17-digit VIN shown at the top of this letter.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customer-support.html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below.
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRG-22 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Subaru Safety Recall WRG-22
NHTSA ID 22V-624
October 2022
Interim Notification
URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in the address section printed below
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information, please go to: http://www.wrg22.service-campaign.com. You may also check the status of this recall on our website at https://www.subaru.com/recalls, by entering your 17-digit VIN listed in this letter.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select ‘Customer Support’
• By telephone: 1-844-373-6614, Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail:
Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment once you are notified that parts are available.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION

**************************************************************************************************************

WRG-22 /INTERIM SERVICE PROCEDURE INFORMATION (OFFICIAL SERVICE BULLETIN PENDING)
APPLICABILITY: 2017-19MY lmpreza / Halogen Head Lamps
SUBJECT: Halogen Headlamp Low Beam & Side Reflector
NUMBER: WRG-22
DATE: 2/17/2022
INTRODUCTION:
This interim service procedure information is to address the repair of used vehicles in retailer inventory
with an open WRG22 recall.
As previously announced, Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2017-
2019 model year lmpreza vehicles, which may contain non-compliant headlamp assemblies. Subaru is in
the process of acquiring parts to support this recall, however we have acquired an additional limited
number of service parts to support the repair of affected used vehicles in retailer inventory.
Description of the Defect and Safety Risk
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low
beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective
Devices, and Associated Equipment. At certain viewing angles, the left front and right front side reflex
reflectors may not properly provide reflected light, which may lower the vehicle visibility to other road
users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not
properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing
the risk of a crash.
Affected Vehicles
A total of 188,397 U.S. lmpreza vehicles will be affected by this recall, as listed below:
Model Year Carline Production Date Range
2017-2019 lmpreza September 6, 2016 – July 25, 2019
Not all vehicles in the production range listed above are affected by this recall. Coverage must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. The status
of the affected VINs will display as “Open- Remedy Not Yet Available” until parts are available to
support the launch of this recall.
PART INFORMATION:
Listed in the table below are the part numbers for this recall, if it is determined that the headlamps
require replacement as described in the service procedure.
WRG-22 /INTERIM SERVICE PROCEDURE INFORMATION (OFFICIAL SERVICE BULLETIN PENDING)
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
Part Description Part Number
LAMP ASSY HEAD A, RIGHT 84001FLO0B
LAMP ASSY HEAD A, LEFT 84001FL01B
CAUTION: \IE.MIC.LE SER.VICING PERFORMED BY UNJRAINED PERSONS COULD
RESULT I Ni SERIOUS INJURY TO 1HOSE PERSONS OR TO OlHERS.
SUbaru Servloo Bulletins are intended or use by professional toclmiciarls ONlY. They
are writti:m to lm’onn those tecfmicians o r coodilions ttlfil may 0 001.fr in some vooiciBs,
or to provide ir1 ormatfoo that could assist in the proper servicing of the vehicle, Property
trained t ecllnicians have the gquipment, t ool’s, safety instructions, and !mow-how to
do lh9 job ,correctly and safely. If a coooilioo is described. 00 NOT asstJJTie fllat :lflis
Service Bui ln .:,;pplles o your vehicle, or that yo’Uf” vehicle II have• ·that roncfrlion.
SERVICE PROCEDURE/ INFORMATION:
,Subaru of Amarica, Inc. is
ISO 14001 Compliant
[SQ 14001 ls the ,lnternatlooal standard for
•ex:cellooca rn Environmenlal Mariagsmenl.
Systems. Plea38 recycle or dispoo;Q of
automotive products in a marm@1:hat is fri91ldly
to our erwironmertt and inaccocdarn::e wilti all
l:ocaL state and ‘ederar laws and reg~ lions.
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
HEADLAMP REMOVAL:
Remove both left and right halogen headlamp assemblies. Refer to applicable Service Manual: Body &
Electrical/WIRING SYSTEM >LIGHTING SYSTEM > Headlamp Assembly> Removal
WRG-22 /INTERIM SERVICE PROCEDURE INFORMATION {OFFICIAL SERVICE BULLETIN PENDING)
HEADLAMP INSPECTION:Locate the part numbers labeled on the both the left and right headlamp
assemblies. The part identification label is located on the inner front portion of the headlamp. See the
images below.
The example part identification label pictured above shows part number 84001FL00A
Headlamps with part number 84001FL00B or 84001FL01B will not require replacement and can be
reinstalled and adjusted. ALL other part numbers will require replacement and adjustment.
HEADLAMP INSTALLATION & ADJUSTMENT:
Depending on the inspection results, reinstall and/ or replace the left and right headlamps. Refer to
applicable Service Manual: Body & Electrical/WIRING SYSTEM> LIGHTING SYSTEM > Headlamp
Assembly> Installation & Adjustment
IMPORTANT NOTES:
• Light bulbs will not be fitted in the new headlamp assemblies. If replacement is required, the
original bulbs must be transferred to the new headlamp assembly.
• Whenever reconnecting the ground cable terminal to the battery sensor, torque to 7.SNm
(S.Sft.-lbs. or 66inch-lbs.) while supporting the sensor with the other hand as outlined in the
applicable Service Manual under: STARTING/CHARGING SYSTSEMS > Battery Sensor.
Claim Reimbursement and Entry Procedures:
Credit to perform this recall will be based on properly completed repair order information. Retailers may
submit claims through Subarunet.com. A Recall Claim Type is to be used for submission.
Labor Description Labor Operation # Labor Time Fail Code
BOTH HALOGEN HEADLAMP R&R AND ADJUST A838-588 0.8 WRG-22
WRG-22 /INTERIM SERVICE PROCEDURE INFORMATION (OFFICIAL SERVICE BULLETIN PENDING)
IMPORTANT REMINDERS:
• SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.

**************************************************************************************************************

WRG-22 / SSLP VEHICLES ONLY
APPLICABILITY: 2017-19MY Impreza / Halogen Head Lamps NUMBER: WRG-22
SUBJECT: Halogen Headlamp Low Beam & Side Reflector DATE: 9/30/2022
INTRODUCTION:
This bulletin announces the design change made to the halogen headlamp assemblies. It has been discovered that the front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in Federal Motor Vehicle Safety Standard 108 (VMVSS 108). At certain viewing angles, the left and right front side reflectors may not provide sufficient reflective light. Both left and right front halogen low beam reflectors may not properly illuminate the roadway for the driver and can cause glare to oncoming traffic. The new parts have enhanced reflective capabilities and are currently in production.
PART INFORMATION:
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
IMPORTANT: Part numbers 84001FL00B & 84001FL01B are on hold and restricted from Partseye, the PIC team will release the ordered parts when contacted with a valid SSLP VIN and order number. Contact must be made within five business days of the order, or it will be canceled.
Part Description Part Number
LAMP ASSY HEAD A, RIGHT
84001FL00B
LAMP ASSY HEAD A, LEFT
84001FL01B
WRG-22 / SSLP VEHICLES ONLY
Service Procedure / Information:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
HEADLAMP REMOVAL:
Remove both left and right halogen headlamp assemblies. Refer to applicable Service Manual: Body & Electrical/WIRING SYSTEM >LIGHTING SYSTEM > Headlamp Assembly > Removal
HEADLAMP INSPECTION:
Locate the part numbers labeled on the both the left and right headlamp assemblies. The part identification label is located on the inner front portion of the headlamp. See the images below.
Headlamps with part number 84001FL00B or 84001FL01B will not require replacement and can be reinstalled and adjusted. ALL other part numbers will require replacement and adjustment.
HEADLAMP INSTALLATION & ADJUSTMENT:
Depending on the inspection results, reinstall and / or replace the left and right headlamps. Refer to applicable Service Manual: Body & Electrical/WIRING SYSTEM > LIGHTING SYSTEM > Headlamp Assembly > Installation & Adjustment
IMPORTANT NOTES:
• Light bulbs will not be fitted in the new headlamp assemblies. If replacement is required, the original bulbs must be transferred to the new headlamp assembly.
• Whenever reconnecting the ground cable terminal to the battery sensor, torque to 7.5Nm (5.5ft.-lbs. or 66inch-lbs.) while supporting the sensor with the other hand as outlined in the applicable Service Manual under: STARTING/CHARGING SYSTSEMS > Battery Sensor.
The example part identification label pictured above shows part number 84001FL00A
WRG-22 / SSLP VEHICLES ONLY
Claim Reimbursement and Entry Procedures:
Credit to perform this recall will be based on properly completed repair order information. Retailers may submit claims through Subarunet.com.
Labor Description Labor Operation # Labor Time Fail Code
BOTH HALOGEN HEADLAMP R&R AND ADJUST
A838-588
0.8
WRG-22
IMPORTANT REMINDERS:
• SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.

**************************************************************************************************************

Bulletin Number: WRG-22; Date: 06/13/23 Page 1 of 8
PRODUCT CAMPAIGN BULLETIN
Continued…
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
NUMBER: WRG-22
DATE: 06/13/23
NHTSA ID: 22V-624
APPLICABILITY: 2017-19MY Impreza / Halogen Head Lamps
SUBJECT: Halogen Headlamp Low Beam
& Side Reflector
INTRODUCTION:
Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2017-2019 model year
Impreza vehicles, which may contain non-compliant headlamp assemblies. Subaru is in the process
of acquiring parts to support this recall, however we have acquired a limited number of parts to
begin repair of some vehicles as they are presented to a retailer for other services. Please refer to the
‘Affected Vehicles’ section of this bulletin for further detail.
DESCRIPTION OF THE DEFECT AND SAFETY RISK:
The left front and right front halogen headlamp assemblies, containing the side reflex reflector
and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps,
Reflective Devices, and Associated Equipment. At certain viewing angles, the left front and right
front side reflex reflectors may not properly provide reflected light, which may lower the vehicle
visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low
beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for
other road users, increasing the risk of a crash.
AFFECTED VEHICLES:
A total of 188,397 U.S. Impreza vehicles will be affected by this recall, as listed below:
Model Year Carline Production Date Range
2017-2019 Impreza September 6, 2016 – July 25, 2019
Not all vehicles in the production range listed above are affected by this recall. Coverage must be
confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair.
On June 13, 2023, the status of the 2017 MY VINs affected by this recall will be changed to `Open –
Limited Parts Available,’ to allow WRG22 recall repairs to begin if those vehicles are presented to a
retailer for other services.
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
©2023 Subaru of America, Inc. All rights reserved.
Bulletin Number: WRG-22; Date: 06/13/23 Page 2 of 8
Continued…
The 2018-2019 MY affected VINs will remain in a `Open – Remedy Not Yet Available Status’ until
parts supply is sufficient to support that increased demand. No additional updates are expected until
August 2023 or later. Subaru will continue to monitor the weekly supply/demand and inventory
levels, and keep retailers advised of any changes.
OWNER NOTIFICATION:
Subaru previously notified all affected vehicle owners of this recall with an interim letter by first class
mail on October 11, 2022. A copy of the interim owner notification letter is included at the end of
this bulletin. Once the parts supply is sufficient to do so, owners will be re-notified in phases and be
advised to schedule an appointment for this repair.
In the meantime, the phased VIN status change to ‘Open – Limited Parts Available’ beginning with
2017 MY vehicles will allow for repairs to begin as those vehicles are presented for other services.
This VIN status will also prevent system ‘push’ notifications, such as in-vehicle notifications,
MySubaru alerts, and CareConnect messaging to reduce the chance of going into backorder, until we
have sufficient parts supply to re-notify customers across all formats.
RETAILER RESPONSIBILITY:
Any vehicles listed in any recall/campaign that are in retailer stock must be:
• Immediately identified
• Tagged or otherwise marked to prevent their delivery or use prior to repair
• Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Once parts are available, retailers are to promptly perform the applicable service procedures, to
correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject
to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall
correction has been made before selling or releasing the vehicle.
PART INFORMATION:
Listed in the table below are the part numbers for this recall, if it is determined that the headlamps
require replacement as described in the service procedure. These parts MUST be ordered through
PRIME.
Part Description Part Number
LAMP ASSY HEAD A, RIGHT 84001FL00B
LAMP ASSY HEAD A, LEFT 84001FL01B
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
Bulletin Number: WRG-22; Date: 06/13/23 Page 3 of 8
Continued…
SERVICE PROCEDURE / INFORMATION:
HEADLAMP INSPECTION:
STEP 1: Remove the two mounting clips
then remove the air intake duct.
STEP 2: Remove the three mounting clips
then remove the upper front cover.
STEP 3: Insert a borescope in between the upper bumper bracket and the inner front portion of both
left and right headlamps.
Locate the part numbers labeled on the both the left and right headlamp assemblies. The part
identification label is located on the inner front portion of the headlamp. See the images below.
Bulletin Number: WRG-22; Date: 06/13/23 Page 4 of 8
Headlamps with part number 84001FL00B or 84001FL01B will not require replacement. If
84001FL00B or 84001FL01B are found, no replacement is required. Reinstall all removed parts in
the reverse order of disassembly.
ALL other part numbers will require replacement and adjustment (see below).
HEADLAMP REMOVAL:
Remove both left and right halogen headlamp assemblies. Refer to applicable Service Manual: Body
& Electrical/WIRING SYSTEM >LIGHTING SYSTEM > Headlamp Assembly > Removal
CAUTION: ALWAYS handle the painted bumpers with care. Bumpers should be stored on a cloth
such as a fender cover in order to avoid any possible scratching.
HEADLAMP ADJUSTMENT:
Perform an adjustment of the left and right headlamps. Refer to applicable Service Manual: Body
& Electrical/WIRING SYSTEM > LIGHTING SYSTEM > Headlamp Assembly > Installation &
Adjustment
IMPORTANT NOTES:
• Light bulbs will not be fitted in the new headlamp assemblies. If replacement is required, the
original bulbs must be transferred to the new headlamp assembly.
• Whenever reconnecting the ground cable terminal to the battery sensor, torque to 7.5Nm
(5.5ft.-lbs. or 66inch-lbs.) while supporting the sensor with the other hand as outlined in the
applicable Service Manual under: STARTING/CHARGING SYSTSEMS > Battery Sensor.
SERVICE PROGRAM IDENTIFICATION LABEL:
Type or print the necessary information on a Campaign Identification Label. The completed label
should be attached to the vehicle’s upper radiator support. Additional labels are available through
normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20
labels.
Continued…
Bulletin Number: WRG-22; Date: 06/13/23 Page 5 of 8
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES:
Credit to perform this recall will be based on properly completed repair order information. Retailers may
submit claims through Subarunet.com.
Labor Description Labor Operation # Labor Time Fail Code
INSPECT BOTH HEADLAMPS, NO REPLACEMENT A138-581 0.2
WRG-22
INSPECTION & REPLACE AND ADJUST ONE
HEADLAMP ASSEMBLY
A138-585 0.4
INSPECTION & REPLACE AND ADJUST BOTH
HEADLAMP ASSEMBLIES
A138-588 0.8
IMPORTANT REMINDERS:
• SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.
Continued…
Subaru of America, Inc
PO Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com
Subaru Safety Recall WRG-22
NHTSA ID 22V-624
October 2022
Interim Notification
URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified
in the address section printed below
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that certain 2017-2019 model year Impreza vehicles
equipped with halogen headlamp assemblies fail to conform to Federal Motor Vehicle Safety
Standard (FMVSS) No. 108, ‘Lamps, Reflective Devices, and Associated Equipment.’ As a result,
Subaru is conducting a recall.
You received this notice because our records indicate that you currently own one of these vehicles.
REASON FOR THIS RECALL
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and
low beam reflector, may not fully meet requirements set forth in FMVSS No. 108.
At certain viewing angles, the left front and right front side reflex reflectors may not properly provide
reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a
crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway
for the driver and/or may cause glare for other road users, increasing the risk of a crash.
WHAT SUBARU WILL DO
Parts to repair your vehicle are not currently available. Once parts are available, Subaru will send a
follow up letter, and will replace both front headlamp assemblies at no cost to you.
WHAT YOU SHOULD DO
We appreciate your patience as we acquire the parts for this recall. Once you receive the follow
up letter stating that parts are available, please contact your Subaru retailer (dealer) to schedule an
appointment for this repair. You may also check the current status of this recall at https://www.nhtsa.
gov/recalls, and enter your 17-digit VIN shown at the top of this letter.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record.
That information is based primarily on state registration and title data. If you are a lessor of this
vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customersupport.
html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for
reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru
retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair,
mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name,
with correct mailing address and telephone number to the address listed below.
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRG-22 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we
will attempt to process your reimbursement request as quickly as possible, but it may take up to 60
days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find
a Retailer.’
For additional information, please go to: http://www.wrg22.service-campaign.com. You may also
check the status of this recall on our website at https://www.subaru.com/recalls, by entering your
17-digit VIN listed in this letter.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select ‘Customer Support’
• By telephone: 1-844-373-6614, Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail:
Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.
dot.gov/nhtsa/subscriptions.
A subsidiary of SUBARU CORPORATION
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs
free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA),
1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru
retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of
time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have
taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely
apologize for any inconvenience this matter may cause and urge you to schedule an appointment once
you are notified that parts are available.
Sincerely,
Subaru of America, Inc.

**************************************************************************************************************

Subaru of America, Inc.
P.O. Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that certain 2017-2019 model year Impreza vehicles equipped with halogen headlamp assemblies fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 108, ‘Lamps, Reflective Devices, and Associated Equipment.’ As a result, Subaru is conducting a recall.
You previously received a letter informing you of this safety recall, stating that the parts were not yet available. This follow up letter is to inform you that parts are now available to remedy your vehicle.
REASON FOR THIS RECALL
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108.
The left front and right front side reflex reflectors may not properly provide reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
WHAT SUBARU WILL DO
Subaru will replace both front headlamp assemblies at no cost to you.
WHAT YOU SHOULD DO
Please contact your Subaru retailer (dealer) immediately for an appointment to have this repair performed, at no cost to you.
HOW LONG WILL THE REPAIR TAKE?
The time required to replace both front headlamp assemblies in your vehicle is approximately 50 minutes.
Your retailer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your Subaru retailer flexibility in scheduling.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customer-support.html to send us your information.
Subaru Safety Recall WRG-22
NHTSA ID 22V-624
January 2024
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in the address section printed below
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below.
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRG-22 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information, please go to: http://www.wrg22.service-campaign.com.
If you need additional assistance, please contact us directly:
•
By e-mail: Go to www.subaru.com and select ‘Customer Support’
•
By telephone: 1-844-373-6614, Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
•
By U.S. Postal mail:
Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION

**************************************************************************************************************

Subaru of America, Inc.
P.O. Box 9103
Camden, NJ 08101-9877
844-373-6614
www.subaru.com
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that certain 2017-2019 model year Impreza vehicles equipped with halogen headlamp assemblies fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 108, ‘Lamps, Reflective Devices, and Associated Equipment.’ As a result, Subaru is conducting a recall.
You previously received a letter informing you of this safety recall, stating that the parts were not yet available. This follow up letter is to inform you that parts are now available to remedy your vehicle.
REASON FOR THIS RECALL
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108.
The left front and right front side reflex reflectors may not properly provide reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
WHAT SUBARU WILL DO
Subaru will replace both front headlamp assemblies at no cost to you.
WHAT YOU SHOULD DO
Please contact your Subaru retailer (dealer) immediately for an appointment to have this repair performed, at no cost to you.
HOW LONG WILL THE REPAIR TAKE?
The time required to replace both front headlamp assemblies in your vehicle is approximately 50 minutes.
Your retailer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your Subaru retailer flexibility in scheduling.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customer-support.html to send us your information.
Subaru Safety Recall WRG-22
NHTSA ID 22V-624
November 2023
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in the address section printed below
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below.
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRG-22 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information, please go to: http://www.wrg22.service-campaign.com.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select ‘Customer Support’
• By telephone: 1-844-373-6614, Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail:
Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION

**************************************************************************************************************

TO: Parts Managers/Service Managers
FROM: Subaru of America, Inc.
DEPARTMENT: Fixed Operations
DATE: 12/21/2023
RE: Part Numbers 84001FL00B & 84001FL01B
UPDATES Safety Recall: WRG-22 Impreza Headlamp Shipment
We’ve recently authorized an opportunity specifically aimed at assisting the completion of
MY 2017 VINS. A portion of our top-performing retailers, based on repair order volumes,
will receive supplementary parts to facilitate these completions. Our strategy involves
manual shipping 5 sets of headlamps to those retailers experiencing the most critical need.
By the week’s end, our plan is to initiate the manual shipments of WRG-22 headlamps to
the top 100 SOA retailers by historical part RO count. These headlamp sets are designated
for the specific purpose of rectifying issues among our 2017 MY customers.
Please be aware these parts are available for retailer ordering via PRIME at a level of 4 for
all retailers at this time.
SOA will be sending retailers following parts:
84001FL00B- WRG-22 LAMP ASSY HEAD RH – Qty-5
84001FL01B- WRG-22 LAMP ASSY HEAD LH – Qty-5
Orders will start shipping to retailers: 12/21/23
Do not cancel orders or return these parts
If you have any questions or concerns please contact the Parts Information Coordinators
(PICs) at 1-866-782-2782, prompt #1.
Thank you

**************************************************************************************************************

Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: November 13, 2023 UPDATE Safety Recall: WRG-22 Impreza Headlamp Non-Compliance
***PLEASE ENSURE THAT ALL SERVICE AND PARTS PERSONNEL ARE MADE AWARE OF THESE UPDATES***
Phased Final Owner Notification – 2017 model year vehicles
Subaru previously notified all affected vehicle owners of this recall with an interim letter by first class mail on October 11, 2022 advising them they would be re-notified with a follow up letter to schedule an appointment once parts are available.
Subaru is currently receiving a limited number of parts from the headlamp supplier – 1,080 sets per week – for service and recall needs combined. To maximize completions of the WRG22 recall while preventing a potential stock-out situation, Subaru will re-notify affected vehicle owners in small, controlled phases as described below:
• Phased re-notification will begin on November 15, 2023 to 5,000 owners of affected 2017 model year vehicles.
• The VINs included in the first phased mailing have been randomly selected using a fair-share of affected 2017 model year vehicles in each dealer’s territory.
• Subaru will continue to monitor the weekly supply/demand and inventory levels, and keep retailers advised of the timing of additional phased mailings.
VIN Status
• As phased final owner notification letters are released, the status of the VINs will be updated to ‘Open’ in the system for the selected vehicles only. This status change will trigger system ‘push’ notifications, such as in-vehicle notifications, MySubaru alerts, and CareConnect messaging.
• The current VIN status of ‘Open – Limited Parts Available’ will remain in place for all other 2017 MY vehicles until those owners are re-notified, to allow for repairs to be performed as those vehicles are presented for other services. The status of ‘Open – Limited Parts Available’ prevents system ‘push notifications’ mentioned above.
• The 2018-2019 MY affected VINs will remain in a ‘Open – Remedy Not Yet Available’ status until parts supply is sufficient.
• Always confirm the VIN status using the Vehicle Coverage Inquiry function on subarunet.com prior to repair.
• Subaru will continue to monitor the weekly supply and demand levels, and keep retailers advised of any changes. Based on the current weekly supply/demand constraints, Subaru is expecting 20+ phased mailings spread over a 2-3 year period, but the analysis of the first phase will help us refine that estimate in future communications.
Thank you for your understanding and cooperation as we work through this controlled process. If you have any questions, please reach out to your DPSM or the PICs.
Background
Subaru of America, Inc. (Subaru) has initiated a new safety recall for certain 2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies.
Description of the Defect and Safety Risk
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment.
At certain viewing angles, the left front and right front side reflex reflectors may not properly provide
reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
Remedy
For all affected vehicles, Subaru dealers will replace the left-hand and right-hand front headlamp assemblies at no cost to the customer.
Affected Vehicles
A total of 188,397 U.S. Impreza vehicles will be affected by this recall, as listed below:
Model Year
Carline
Production Date Range
2017-2019
Impreza
September 6, 2016 – July 25, 2019
Not all vehicles in the production range listed above are affected by this recall. Coverage status must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair:
Model Year VIN status 2017 • ‘Open’ as renotification letters are mailed for those specific VINs • ‘Open-Limited Parts Available’ for VINs pending re-notification, to allow for repairs to be performed as those vehicles are presented for other services 2018 ‘Open-Remedy not yet available’ 2019 ‘Open-Remedy not yet available’
Service, Parts, and Claim Instructions
Subaru is currently receiving a limited number of parts from the headlamp supplier – 1,080 sets per week – for service and recall needs combined. To maximize completions of the WRG22 recall while preventing a potential stock-out situation, Subaru will re-notify affected vehicle owners in controlled phases as described earlier in this message.
Remedy parts for this recall must be ordered through PRIME. Please refer to ‘Recalls & Campaigns/PRIME Max Quantities’ on subarunet for the orderable quantities. For detailed service, parts, and claim instructions, please refer to the WRG-22 Product Campaign Bulletin on STIS.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
▪ Immediately identified
▪ Tagged or otherwise marked to prevent their delivery or use prior to repair
▪ Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Once parts are available, retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.

**************************************************************************************************************

To: All Subaru Retailers
From: Subaru of America, Inc.
Date: March 14, 2023
Re: Retailer Pre-owned Assistance – WRG-22 – Impreza Headlamp
In support of our retailer partners with pre-owned Subaru vehicles affected by the Impreza
Headlamp Recall (WRG-22) announced on August 16, 2022, we are pleased to provide financial
assistance during the time parts were unavailable for these vehicles and therefore unsellable.
Some states currently mandate a curtailment for certain used vehicles impacted by a recall, and
retailers submitting claims in those states will be eligible for reimbursement at the prevailing
rate. For those retailers in states without such a mandate, we will use a blended rate of 1% per
month. Affected vehicles include any of the following you had in stock between September 1,
2022 and February 17, 2023:
Model Year Carline Production Date Range
2017-2019 Impreza September 6, 2016 – July 25, 2019
Steps to Receive Reimbursement:
To receive assistance form Subaru of America, each retailer must submit the information below
related to any vehicles in inventory and unsellable for any period of time. The information must
be submitted to your zone or distributor in one excel file, which you can download by clicking
here. The file name must include your retailer number, full 17-digit VIN of vehicle, purchase
date, repair date/sale date, and the carrying value of the vehicle.
For each VIN, please provide the following:
• Retailer Name
• SOA Retailer Number
• State the Retail location is located (two-character state abbreviation)
• Full 17-digit VIN
• Current Vehicle Mileage
• Date acquired (If prior to 9/1/2022 use 9/1/2022)
• Date Repaired or Sold (If after 2/17/2023 use 2/17/2023)
• Carrying Value (i.e. Current floor plan carrying value or cost of acquisition if not floor
planned)
• If sold, please provide date sold, buyer’s order, or wholesale documents
• Retailers providing this information certify the vehicles were/are on their lot, they agree
to an audit of the list, and they agree to submit additional documentation upon request.
Curtailment Submission Process
Retailers looking to make a curtailment claim should complete the attached excel document and return
it to their Zone or Distributor for submission. Please submit only one curtailment worksheet per retailer
with all vehicles listed on the same document. Deadline to submit a claim for reimbursement is Friday,
April 14th. Once received and reviewed, Retailers will be reimbursed on their next parts statement.

**************************************************************************************************************

Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: October 7, 2022
UPDATE Safety Recall: WRG-22 Impreza Headlamp Non-Compliance
Owner Notification
Subaru will notify affected vehicle owners of this recall with an interim letter by first class mail on Tuesday, October 11, 2022. Once parts are available to support this recall, owners will be re-notified and advised to schedule an appointment for this repair. Retailers will be advised when these notifications are scheduled. A copy of the interim owner notification letter is included at the end of this message.
Background
Subaru of America, Inc. (Subaru) has initiated a new safety recall for certain 2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies.
Description of the Defect and Safety Risk
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment.
At certain viewing angles, the left front and right front side reflex reflectors may not properly provide
reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
Remedy
For all affected vehicles, Subaru dealers will replace the left-hand and right-hand front headlamp assemblies at no cost to the customer.
Affected Vehicles
A total of 188,397 U.S. Impreza vehicles will be affected by this recall, as listed below:
Model Year
Carline
Production Date Range
2017-2019
Impreza
September 6, 2016 – July 25, 2019
Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. The VINs will be available tomorrow, and the status will display as “Open – Remedy Not Yet Available” until parts are available to support this recall.
Service, Parts, and Claim Instructions
Subaru is in the process of acquiring parts to support this recall. The WRG-22 Product Campaign Bulletin will be available on STIS when parts are available.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
▪ Immediately identified
▪ Tagged or otherwise marked to prevent their delivery or use prior to repair
▪ Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Once parts are available, retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.
SAMPLE INTERIM OWNER NOTIFICATION LETTER
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that certain 2017-2019 model year Impreza vehicles equipped with halogen headlamp assemblies fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 108, ‘Lamps, Reflective Devices, and Associated Equipment.’ As a result, Subaru is conducting a recall.
You received this notice because our records indicate that you currently own one of these vehicles.
REASON FOR THIS RECALL
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108.
At certain viewing angles, the left front and right front side reflex reflectors may not properly provide
reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
WHAT SUBARU WILL DO
Parts to repair your vehicle are not currently available. Once parts are available, Subaru will send a follow up letter, and will replace both front headlamp assemblies at no cost to you.
WHAT YOU SHOULD DO
We appreciate your patience as we acquire the parts for this recall. Once you receive the follow up letter stating that parts are available, please contact your Subaru retailer (dealer) to schedule an appointment for this repair. You may also check the current status of this recall at https://www.nhtsa.gov/recalls, and enter your 17-digit VIN shown at the top of this letter.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customer-support.html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below.
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRG-22 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information, please go to: http://www.wrg22.service-campaign.com. You may also check the status of this recall on our website at https://www.subaru.com/recalls, by entering your 17-digit VIN listed in this letter.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select ‘Customer Support’
• By telephone: 1-844-373-6614, Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail:
Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment once you are notified that parts are available.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION

**************************************************************************************************************

Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: January 18, 2024 UPDATE Safety Recall: WRG-22 Impreza Headlamp Non-Compliance
***PLEASE ENSURE THAT ALL SERVICE AND PARTS PERSONNEL ARE MADE AWARE OF THESE UPDATES***
Phased Final Owner Notification – 2017 model year vehicles
Subaru previously notified all affected vehicle owners of this recall with an interim letter by first class mail on October 11, 2022 advising them they would be re-notified with a follow up letter to schedule an appointment once parts are available.
Subaru is currently receiving a limited number of parts from the headlamp supplier – 1,080 sets per week – for service and recall needs combined. To maximize completions of the WRG22 recall while preventing a potential stock-out situation, Subaru will re-notify affected vehicle owners in small, controlled phases as described below:
•
The VINs included in each phased mailing are randomly selected using a fair-share of affected 2017 model year vehicles in each retailer’s territory.
•
Phased re-notification began on November 15, 2023 to owners of affected 2017 model year vehicles.
• The next phased mailing will occur on January 22, 2024 to 5,000 additional owners of affected 2017 model year vehicles.
•
Subaru will continue to monitor the weekly supply/demand and inventory levels, and keep retailers advised of the timing of additional phased mailings.
VIN Status
•
As phased final owner notification letters are released, the status of the VINs will be updated to ‘Open’ in the system for the selected vehicles only. This status change will trigger system ‘push’ notifications, such as in-vehicle notifications, MySubaru alerts, and CareConnect messaging.
•
The current VIN status of ‘Open – Limited Parts Available’ will remain in place for all other 2017 MY vehicles until those owners are re-notified, to allow for repairs to be performed as those vehicles are presented for other services. The status of ‘Open – Limited Parts Available’ prevents system ‘push notifications’ mentioned above.
•
The 2018-2019 MY affected VINs will remain in a ‘Open – Remedy Not Yet Available’ status until parts supply is sufficient.
•
Always confirm the VIN status using the Vehicle Coverage Inquiry function on subarunet.com prior to repair.
•
Subaru will continue to monitor the weekly supply and demand levels, and keep retailers advised of any changes. Based on the current weekly supply/demand constraints, Subaru is expecting 20+ phased mailings spread over a 2-3 year period, but the analysis of the first phase will help us refine that estimate in future communications.
Thank you for your understanding and cooperation as we work through this controlled process. If you have any questions, please reach out to your DPSM or the PICs.
Background
Subaru of America, Inc. (Subaru) has initiated a new safety recall for certain 2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies.
Description of the Defect and Safety Risk
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment.
At certain viewing angles, the left front and right front side reflex reflectors may not properly provide
reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
Remedy
For all affected vehicles, Subaru dealers will replace the left-hand and right-hand front headlamp assemblies at no cost to the customer.
Affected Vehicles
A total of 188,397 U.S. Impreza vehicles will be affected by this recall, as listed below:
Model Year
Carline
Production Date Range
2017-2019
Impreza
September 6, 2016 – July 25, 2019
Not all vehicles in the production range listed above are affected by this recall. Coverage status must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair:
Model Year VIN status 2017
• ‘Open’ as renotification letters are mailed for those specific VINs
• ‘Open-Limited Parts Available’ for VINs pending re-notification, to allow for repairs to be performed as those vehicles are presented for other services 2018 ‘Open-Remedy not yet available’ 2019 ‘Open-Remedy not yet available’
Service, Parts, and Claim Instructions
Subaru is currently receiving a limited number of parts from the headlamp supplier – 1,080 sets per week – for service and recall needs combined. To maximize completions of the WRG22 recall while preventing a potential stock-out situation, Subaru will re-notify affected vehicle owners in controlled phases as described earlier in this message.
Remedy parts for this recall must be ordered through PRIME. Please refer to ‘Recalls & Campaigns/PRIME Max Quantities’ on subarunet for the orderable quantities. For detailed service, parts, and claim instructions, please refer to the WRG-22 Product Campaign Bulletin on STIS.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
▪
Immediately identified
▪
Tagged or otherwise marked to prevent their delivery or use prior to repair
▪
Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Once parts are available, retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.

**************************************************************************************************************

TO:
Parts Managers/Service Managers
FROM:
Subaru of America, Inc.
DEPARTMENT:
Fixed Operations
DATE:
07/27/2023
RE:
Part Numbers 84001FL00B & 84001FL01B
UPDATES Safety Recall: WRG-22 Impreza Headlamp Non-Compliance
On June 13, 2023, the status of the 2017 MY VINs affected by this recall was updated to
‘Open – Limited Parts Available,’ to allow WRG22 recall repairs to begin if those vehicles are presented at your stores for other services.
Subaru has been monitoring the weekly supply/demand and inventory levels, and it is apparent that there are certain retailers not ordering any parts to support these repairs of vehicles that come in for other services. Please be aware these parts are available for retailer ordering via PRIME at a level of 3 for all retailers at this time.
To support WRG22 recall repairs for affected 2017 MY vehicles that are presented at your stores for other services, SOA will be sending retailers that have not ordered parts the following:
84001FL00B- WRG-22 LAMP ASSY HEAD RH – Qty-3
84001FL01B- WRG-22 LAMP ASSY HEAD LH – Qty-3
Orders will start shipping to retailers: 7/31/23
Do not cancel orders or return these parts.
If you have any questions or concerns, please contact the Parts Information Coordinators (PICs) at 1-866-782-2782, prompt #1.
Thank you.

**************************************************************************************************************

Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: August 16, 2022
New Safety Recall: WRG-22 Impreza Headlamp Non-Compliance
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies.
Description of the Defect and Safety Risk
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment.
At certain viewing angles, the left front and right front side reflex reflectors may not properly provide
reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
Remedy
For all affected vehicles, Subaru dealers will replace the left-hand and right-hand front headlamp assemblies at no cost to the customer.
Affected Vehicles
A total of 188,397 U.S. Impreza vehicles will be affected by this recall, as listed below:
Model Year
Carline
Production Date Range
2017-2019
Impreza
September 6, 2016 – July 25, 2019
Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. The VINs will be available tomorrow, and the status will display as “Open – Remedy Not Yet Available” until parts are available to support this recall.
Service, Parts, and Claim Instructions
Subaru is in the process of acquiring parts to support this recall. The WRG-22 Product Campaign Bulletin will be available on STIS when parts are available.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
▪ Immediately identified
▪ Tagged or otherwise marked to prevent their delivery or use prior to repair
▪ Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Once parts are available, retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.
Owner Notification
Subaru is in the process of obtaining current vehicle registration data, and will notify affected vehicle owners of this recall with an interim letter by first class mail within 60 days. Once parts are available to support this recall, owners will be re-notified and advised to schedule an appointment for this repair. Retailers will be advised when these notifications are scheduled.

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Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc. Date: June 8, 2023 UPDATES Safety Recall: WRG-22 Impreza Headlamp Non-Compliance
Service, Parts, and Claim Instructions
As previously communicated, Subaru is in the process of acquiring a sufficient level of parts inventory to support this recall. We have started to receive a modest increase in weekly part supply; however the overall inventory continues to be extremely limited.
• In order to start repairing affected vehicles under this recall as limited parts supply becomes available, we will be opening up the status of this recall in phases, beginning with the 2017 model year vehicles.
• The WRG-22 Product Campaign Bulletin will be available on STIS next week, replacing the interim repair procedures document currently in use.
• Remedy parts for this recall must be ordered through PRIME. Please refer to ‘Recalls & Campaigns/PRIME Max Quantities’ on subarunet for the orderable quantities.
2017 MY VIN Status: ‘Open – Limited Parts Available’
On June 13, 2023, the status of the 2017 MY VINs affected by this recall will be changed to
‘Open – Limited Parts Available,’ to allow WRG22 recall repairs to begin if those vehicles are presented at your stores for other services.
The 2018-2019 MY affected VINs will remain in a ‘Open – Remedy Not Yet Available Status’ until parts supply is sufficient to support that increased demand. No additional updates are expected until August 2023 or later. Subaru will continue to monitor the weekly supply/demand and inventory levels, and keep retailers advised of any changes.
Owner Notification
Subaru previously notified all affected vehicle owners of this recall with an interim letter by first class mail on October 11, 2022. A copy of the interim owner notification letter is included at the end of this message. Once the parts supply is sufficient to do so, owners will be re-notified in phases and be advised to schedule an appointment for this repair.
In the meantime, the phased VIN status change to ‘Open – Limited Parts Available’ beginning with 2017 MY vehicles will allow for repairs to begin as those vehicles are presented for other services. This VIN status will also prevent system ‘push’ notifications, such as in-vehicle notifications, MySubaru alerts, and CareConnect messaging to reduce the chance of going into backorder, until we have sufficient parts supply to re-notify customers across all formats.
Thank you for your understanding and cooperation as we work through this process. If you have any questions, please reach out to your DPSM or the PICs.
Background
Subaru of America, Inc. (Subaru) has initiated a new safety recall for certain 2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies.
Description of the Defect and Safety Risk
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment.
At certain viewing angles, the left front and right front side reflex reflectors may not properly provide
reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
Remedy
For all affected vehicles, Subaru dealers will replace the left-hand and right-hand front headlamp assemblies at no cost to the customer.
Affected Vehicles
A total of 188,397 U.S. Impreza vehicles will be affected by this recall, as listed below:
Model Year
Carline
Production Date Range
2017-2019
Impreza
September 6, 2016 – July 25, 2019
Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair.
On June 13, 2023, the status of the 2017 MY VINs affected by this recall will be changed to
‘Open – Limited Parts Available,’ to allow WRG22 recall repairs to begin if those vehicles are presented at your stores for other services.
The 2018-2019 MY affected VINs will remain in a ‘Open – Remedy Not Yet Available Status’ until parts supply is sufficient to support that increased demand. No additional updates are expected until August 2023 or later. Subaru will continue to monitor the weekly supply/demand and inventory levels, and keep retailers advised of any changes.
Retailer Responsibility
Any vehicles listed in any recall/campaign that are in retailer stock must be:
▪ Immediately identified
▪ Tagged or otherwise marked to prevent their delivery or use prior to repair
▪ Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin
Once parts are available, retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.
SAMPLE INTERIM OWNER NOTIFICATION LETTER (Issued October 11, 2022)
Dear Subaru Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SUBARU OF AMERICA, INC. has decided that certain 2017-2019 model year Impreza vehicles equipped with halogen headlamp assemblies fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 108, ‘Lamps, Reflective Devices, and Associated Equipment.’ As a result, Subaru is conducting a recall.
You received this notice because our records indicate that you currently own one of these vehicles.
REASON FOR THIS RECALL
The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108.
At certain viewing angles, the left front and right front side reflex reflectors may not properly provide
reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
WHAT SUBARU WILL DO
Parts to repair your vehicle are not currently available. Once parts are available, Subaru will send a follow up letter, and will replace both front headlamp assemblies at no cost to you.
WHAT YOU SHOULD DO
We appreciate your patience as we acquire the parts for this recall. Once you receive the follow up letter stating that parts are available, please contact your Subaru retailer (dealer) to schedule an appointment for this repair. You may also check the current status of this recall at https://www.nhtsa.gov/recalls, and enter your 17-digit VIN shown at the top of this letter.
OWNER INFORMATION
Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days.
If you have moved or sold your vehicle, please go to https://www.subaru.com/support/customer-support.html to send us your information.
IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR
If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru retailer in your area would charge for the same repair.
Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete 17-digit vehicle identification number (VIN), and your name, with correct mailing address and telephone number to the address listed below.
Subaru of America, Inc.
Customer Advocacy Department, Attention: WRG-22 Recall
P.O. Box 9103, Camden, NJ 08101-9877
Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed.
IF YOU NEED FURTHER ASSISTANCE:
To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’
For additional information, please go to: http://www.wrg22.service-campaign.com. You may also check the status of this recall on our website at https://www.subaru.com/recalls, by entering your 17-digit VIN listed in this letter.
If you need additional assistance, please contact us directly:
• By e-mail: Go to www.subaru.com and select ‘Customer Support’
• By telephone: 1-844-373-6614, Monday through Friday between 8:00 a.m. and 7:00 p.m. ET
• By U.S. Postal mail:
Subaru of America, Inc.
Attn: Customer Advocacy Department
P.O. Box 9103, Camden, NJ 08101-9877
To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions.
Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge.
You may also contact the Administrator, National Highway Traffic Safety Administration (NHTSA), 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.NHTSA.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time.
Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment once you are notified that parts are available.
Sincerely,
Subaru of America, Inc.
A subsidiary of SUBARU CORPORATION

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TO:
Parts Managers/Service Managers
FROM:
Subaru of America, Inc.
DEPARTMENT:
Fixed Operations
DATE:
12/20/2023
RE:
Part Numbers 84001FL00B & 84001FL01B
UPDATES Safety Recall: WRG-22 Impreza Headlamp Shipment
Due to a recent slowdown in demand, we have observed a buildup of inventory in our regional distribution centers. To address this situation promptly, our strategy involves force shipping 5 sets of headlamps to those retailers experiencing the most critical need.
By the week’s end, our plan is to initiate the force shipments of WRG-22 headlamps to the top 100 SOA retailers by historical part RO count. These headlamp sets are designated for the specific purpose of rectifying issues among our 2017 MY customers.
Please be aware these parts are available for retailer ordering via PRIME at a level of 4 for all retailers at this time.
SOA will be sending retailers following parts:
84001FL00B- WRG-22 LAMP ASSY HEAD RH – Qty-5
84001FL01B- WRG-22 LAMP ASSY HEAD LH – Qty-5
Orders will start shipping to retailers: 12/21/23
Do not cancel orders or return these parts
If you have any questions or concerns please contact the Parts Information Coordinators (PICs) at 1-866-782-2782, prompt #1.
Thank you

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TO:
Parts Managers/Service Managers
FROM:
Subaru of America, Inc.
DEPARTMENT:
Fixed Operations
DATE:
09/21/2023
RE:
Part Numbers 84001FL00B & 84001FL01B
UPDATES Safety Recall: WRG-22 Impreza Headlamp Prime Limit
On June 13, 2023, the status of the 2017 MY VINs affected by this recall was updated to
‘Open – Limited Parts Available,’ to allow WRG22 recall repairs to begin if those vehicles are presented at your stores for other services.
To better meet retailer demand, SOA will be increasing the PRIME max inventory levels from 3 to 4 per side beginning today 9/21/23.
If you have any questions or concerns please contact the Parts Information Coordinators (PICs) at 1-866-782-2782, prompt #1.
Thank you

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TO:
Parts Managers/Service Managers
FROM:
Subaru of America, Inc.
DEPARTMENT:
Fixed Operations
DATE:
09/27/2023
RE:
Part Numbers 84001FL00B & 84001FL01B
UPDATES Safety Recall: WRG-22 Impreza Headlamp Shipment
On June 13, 2023, the status of the 2017 MY VINs affected by this recall was updated to
‘Open – Limited Parts Available,’ to allow WRG22 recall repairs to begin if those vehicles are presented at your stores for other services.
To support WRG22 recall repairs for affected 2017 MY vehicles at your stores for other services, SOA will be sending retailers the following:
84001FL00B- WRG-22 LAMP ASSY HEAD RH – Qty-2
84001FL01B- WRG-22 LAMP ASSY HEAD LH – Qty-2
Orders will start shipping to retailers: 9/27/23
Do not cancel orders or return these parts
If you have any questions or concerns, please contact the Parts Information Coordinators (PICs) at 1-866-782-2782, prompt #1.
Thank you.

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22V-624
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Subaru of America, Inc. AUG 12, 2022 NHTSA Recall No. : 22V-624 Manufacturer Recall No. : WRG-22 Manufacturer Information :
Manufacturer Name : Subaru of America, Inc.
Address : One Subaru Drive
Camden NJ 08103 Company phone : 844-373-6614
Population :
Number of potentially involved : 188,397 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2017-2019 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS
Descriptive Information : -Description of the issue: The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment. -The basis for how the recall population was determined: Potentially affected vehicles were identified using left front side reflex reflector component test data and vehicle production records. The potentially affected vehicle populations for the right front side reflex reflector and left front low beam reflector are smaller, and completely included subsets of the total population. The right front low beam reflector is not affected. The headlamp assembly contains both the side reflex reflector and the low beam reflector components. -How the recalled products differ from products that were not included in the recall: Vehicles equipped with a halogen headlamp assembly with a side reflex reflector and low beam reflector that are manufactured after the countermeasure implementation and verification date are not affected. Vehicles equipped with LED headlamps are not affected. The recall population includes certain 2017 – 2019 model year Impreza 4-DOOR vehicles. The number of potentially affected Impreza 4-DOOR vehicles is 63,696. Production Dates : OCT 19, 2016 – JUL 24, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-624 Page 2 Vehicle 2 : 2017-2019 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS
Descriptive Information : -Description of the issue: The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment. -The basis for how the recall population was determined: Potentially affected vehicles were identified using left front side reflex reflector component test data and vehicle production records. The potentially affected vehicle populations for the right front side reflex reflector and left front low beam reflector are smaller, and completely included subsets of the total population. The right front low beam reflector is not affected. The headlamp assembly contains both the side reflex reflector and the low beam reflector components. -How the recalled products differ from products that were not included in the recall: Vehicles equipped with a halogen headlamp assembly with a side reflex reflector and low beam reflector that are manufactured after the countermeasure implementation and verification date are not affected. Vehicles equipped with LED headlamps are not affected. The recall population includes certain 2017 – 2019 model year Impreza STATIONWAGON vehicles. The number of potentially affected Impreza STATIONWAGON vehicles is 124,701. Production Dates : SEP 06, 2016 – JUL 25, 2019
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : The left front and right front halogen headlamp assemblies, containing the side reflex reflector and low beam reflector, may not fully meet requirements set forth in FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR
Description of the Safety Risk : At certain viewing angles, the left front and right front side reflex reflectors may not properly provide
reflected light, which may lower the vehicle visibility to other road users, increasing the risk of a crash. Additionally, the left front halogen low beam reflector may not properly illuminate the roadway for the driver and/or may cause glare for other road users, increasing the risk of a crash.
Description of the Cause : During the manufacturing process, a side reflex reflector part was caught in the The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-624 Page 3 Identification of Any Warning
that can Occur : mold resulting in damage to the mold. Some side reflex reflectors produced after mold damage may have diminished reflective performance. At a later date, the mold used in production of the halogen low beam headlamp reflector was worn to a point where production parts may no longer meet certain data point performance requirements.
None Involved Components : Component Name 1 : LAMP ASSY HEAD Component Description : Lamp Assy Head LH Component Part Number : 84001FL01A Component Name 2 : LAMP ASSY HEAD Component Description : Lamp Assy Head RH Component Part Number : 84001FL00A Supplier Identification : Component Manufacturer
Name : Valeo Lighting System North America, LLC Address : 1231 A Avenue
Seymour Indiana 47274
Country : United States Chronology :
July 18, 2019 – Subaru was informed by NHTSA that testing indicated a noncompliance for the left front halogen headlamp assembly. July 24, 2019 – A mold insert of the side reflex reflector was replaced as a preliminary countermeasure. In addition, the inspection frequency for the side reflex reflector and the halogen low beam reflector was increased from once-per-month to once-per-week. July 25 – September 25, 2019 – From the result of the continued investigation, it was determined that a The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-624 Page 4 damaged mold used for the side reflex reflector and a worn mold for the halogen low beam reflector had caused a change in product performance. Subaru traced the potentially affected halogen headlamp assemblies to a vehicle manufacturing period of September 23, 2016 through August 7, 2019. September 26, 2019 – Subaru decided that certain vehicles may not comply with the requirements set forth in FMVSS No. 108 October 23, 2019 – Based on information provided by the supplier, Subaru decided to file a Petition of Decision of Inconsequential Noncompliance for relief from notification and remedy requirements under the Motor Vehicle Safety Act. August 5, 2022 – Subaru received notice that NHTSA had denied Subaru’s petition. August 8, 2022 – Subaru reviewed NHTSA’s denial and decided to recall the subject vehicles. Description of Remedy :
Description of Remedy Program : For all affected vehicles, Subaru dealers will replace the left-hand and
right-hand front headlamp assemblies with remedied parts at no cost to the customer. Subaru will provide reimbursement to owners for repairs according to the general plan submitted in May 2022. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedy components meet FMVSS 108 requirements and the remedy parts are currently produced under a new part number.
At the supplier, the mold insert for the LF and RF side reflex reflectors was replaced on July 24, 2019.
The inspection frequency for the side reflex reflector and the halogen low beam reflector was increased from once-per-month to once-per-week on July 24, 2019.
Remedied parts were implemented on the vehicle production line on July 30, 2019. Recall Schedule :
Description of Recall Schedule : Owner notification will occur within 60 days. If remedy parts are not
available, an interim owner notification letter will be mailed to customers. Dealer notification is scheduled to begin on or about August 16, 2022.
Planned Dealer Notification Date : AUG 16, 2022 – AUG 16, 2022
Planned Owner Notification Date : OCT 11, 2022 – OCT 11, 2022 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-624
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
* NR – Not Reported

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SEOCONTENT-END