Front Stabilizer Bushing- Design Change Knocking / Squeaking Sound – 2013-2022 Subaru

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Bulletin Number: 05-88-21R; Revised: 10/03/22 Page 1 of 3 SERVICE BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 05-88-21R DATE: 12/21/21 REVISED: 10/03/22 APPLICABILITY: 2014-22MY Forester 2013-21MY Crosstrek 2015-21MY WRX 2015-2019MY Legacy 2015-22MY Outback 2019-22MY Ascent 2017-22MY Impreza SUBJECT: Front Stabilizer Bushing- Design Change Knocking / Squeaking Sound INTRODUCTION: This bulletin announces a design change made to the front stabilizer bushings. The bushing material has been enhanced to address knocking / squeaking sounds when driving on rough roads during low ambient temperatures. If confirmed under the described driving conditions, the bushings shown in the illustration below should be replaced. Front Stabilizer Bushings 2 per Vehicle ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2021 Subaru of America, Inc. All rights reserved. Bulletin Number: 05-88-21R; Revised: 10/03/22 Page 2 of 3 Continued… PRODUCTION CHANGE INFORMATION: The new front stabilizer bushings have been incorporated into production as per the table below: Model Starting VIN Crosstrek MH385137 Forester NH400041 WRX M9816765 Legacy TBD Outback TBD Impreza TBD Ascent TBD PART INFORMATION: Model Part Number Part Description Forester 20414SG001 BUSHING-STABILIZER Crosstrek 20414SG001 WRX 20414SG001 Impreza 20414FL00B 20414FL01B Outback 20414XC00B 20414AL00B Ascent 20414XC00B Legacy 20414AL00B REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired. SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. The service procedures for front stabilizer bushing replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. Refer to the applicable Subaru Service Manual: Suspension > FRONT SUSPENSION > Stabilizer > STABILIZER BUSHING NOTE: The Service Manual uses a black star () in the component breakdown illustration to indicate one-time use parts. Bulletin Number: 05-88-21R; Revised: 10/03/22 Page 3 of 3 WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using the following claim information: Labor Description Labor Operation # Fail Code Fail Code ONE FRONT STABILIZER BUSH/BRKT R&R A611-301 NAF25 0.2 BOTH FRONT STABILIZER BUSH/BRKT R&R A611-304 0.3 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.

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