WRA-23 Corrected Owner’s Manual Insert – 2022 Subaru WRX

January 23, 2023 NHTSA CAMPAIGN NUMBER: 23V016000

Incorrect Information in Owner’s Manual/FMVSS 108

Incorrect instructions for adjusting the sensitivity of the High Beam Assist function contained in the owner’s manual may cause the lights to not be adjusted as intended, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V016

Manufacturer Subaru of America, Inc.

Components EQUIPMENT

Potential Number of Units Affected 4,615

 

Summary

Subaru of America, Inc. (Subaru) is recalling certain 2022 WRX vehicles equipped with the “Eyesight” feature. The owner’s manual may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”

 

Remedy

Subaru will mail an owner’s manual insert containing the correct information, free of charge. Owner notification letters are expected to be mailed February 15, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru’s number for this recall is WRA-23.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Subaru has a Recall

 


NUMBER: WRA-23
DATE:
1/23/23
REVISED: 02/20/23
NHTSA ID: 23V-016

APPLICABILITY:2022 MY WRX
SUBJECT:2022 MY WRX Corrected Owner’s Manual Insert

 

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2022 model year WRX vehicles equipped with EyeSight®, which may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist (HBA) function.

 

DESCRIPTION OF THE NON-COMPLIANCE AND SAFETY RISK

The owner’s manual may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist function.  As a result, affected vehicles do not comply with FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment; Section 9.4.1.1 Operating Instructions.

Incorrect instructions for adjusting the sensitivity of the High Beam Assist function contained in the owner’s manual may cause the driver to misunderstand the system status, increasing the risk of a crash.

 

REMEDY

Subaru will send affected customers an owner information kit insert containing the correct information, which can be installed in the original owner information kit by the customer. As an alternative option, a customer may have a Subaru retailer install the corrected insert, at no cost to the customer.

 

AFFECTED VEHICLES

A total of 4,615 U.S. vehicles will be included in this recall as listed below. Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. This information is now available.

Model YearCarlineProduction Date Range
2022WRX equipped with EyeSight®February 25, 2022 – December 7, 2022

 

RETAILER RESPONSIBILITY

For affected vehicles in retailer inventory, and as an alternative option for customers who prefer to have a Subaru retailer install the corrected insert, a printable copy of the corrected insert is depicted on the last page this message.

Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $22,423 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.

Any vehicles listed in any recall/campaign that are in retailer stock must be:

  • Immediately identified
  • Tagged or otherwise marked to prevent their delivery or use prior to repair
  • Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin

Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.

 

OWNER NOTIFICATION

Subaru will notify affected vehicle owners by first class mail within 60 days. Owner notifications will be mailed with a copy of the corrected owner information kit insert.  Retailers will be advised when owner notification is scheduled.

 

RETAILER PROCEDURE:

In cases when a customer requests the retailer installation of the corrected owner information kit insert, retailers are required to print out the English owner information kit supplement found on page # 4 of this document. Place the printed information with the vehicle owner information kit.

 

SERVICE PROGRAM IDENTIFICATION LABEL:

Type or print the necessary information on a Campaign Identification Label. The completed label should be attached to the vehicle’s upper radiator support.  Additional labels are available through normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20 labels.

 


Chronology :

October 2022 – Subaru became aware of a potentially inaccurate description regarding the operation of the High Beam Assist (“HBA”) function in the owner’s manual.

November – December 2022 – Subaru conducted analysis to determine all affected owner manual versions.
Subaru began a port rectification program for inserting the corrected page of the owner’s manual in affected vehicles. The remaining population of vehicles was determined using the data provided by each port.

January 13, 2023 – Subaru decided that certain vehicles may not comply with the requirements set forth in FMVSS 108. Subaru is not aware of any warranty claims, field reports, crashes or injuries resulting from this condition.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
SUBARUWRX2022

 


7 Associated Documents

Remedy Instructions and TSB

RCRIT-23V016-1672.pdf 1082.865KB

 


Recall Acknowledgement

RCAK-23V016-8209.pdf 645.752KB

 


Noncompliance Notice 573 Report

RCLRPT-23V016-8156.PDF 213.96KB

 


Subaru – Subarunet Announcement – January 2023

RCMN-23V016-5127.pdf 314.414KB

 


Subaru – Subarunet Announcement – February 2023

RCMN-23V016-4246.pdf 316.173KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V016-7314.pdf 1390.181KB

 


Subaru – Product Campaign Bulletin – February 2023

RCMN-23V016-5236.pdf 1174.749KB

 


Latest Recalls Documents

 


NHTSA ID Number: 10232226

Manufacturer Communication Number: WRA-23R

Summary

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2022 model year WRX vehicles equipped with EyeSight®, which may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist (HBA) function.

 

1 Associated Document

Manufacturer Communications

NUMBER: WRA-23
DATE: 1/23/23
REVISED: 02/20/23
NHTSA ID: 23V-016

MC-10232226-0001.pdf 1173.93KB

 


NHTSA ID Number: 10231310

Manufacturer Communication Number: WRA-23

Summary

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2022 model year WRX vehicles equipped with EyeSight®, which may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist (HBA) function.

 

1 Associated Document

Manufacturer Communications

NUMBER: WRA-23
DATE: 1/23/23

MC-10231310-0001.pdf 1082.865KB

 


NHTSA ID Number: 10232215

Manufacturer Communication Number: SubaruNet Announ

Summary

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2022 model year WRX vehicles equipped with EyeSight®, which may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist (HBA) function.

 

1 Associated Document

Manufacturer Communications

Date: February 9, 2023
UPDATE Safety Recall: WRA-23 2022 MY WRX Corrected Owner’s Manual Insert

MC-10232215-0001.pdf 316.173KB

 


NHTSA ID Number: 10231307

Manufacturer Communication Number: SubaruNet Announ

Summary

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2022 model year WRX vehicles equipped with EyeSight®, which may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist (HBA) function.

 

1 Associated Document

Manufacturer Communications

Date: January 23, 2023
New Safety Recall: WRA-23 2022 MY WRX Corrected Owner’s Manual Insert

MC-10231307-0001.pdf 314.414KB

 


 

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