WRI-22 Telematics DCM Replacement – 2023 Subaru Legacy & Outback

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Bulletin Number: WRI-22R; Revised: 12/09/22 Page 1 of 13 SERVICE PROGRAM BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: WRI-22R DATE: 10/19/22 REVISED: 12/09/22 APPLICABILITY: 2023 MY Legacy 2023 MY Outback SUBJECT: Telematics DCM Replacement In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK® In- Vehicle Technology. REASON FOR THIS SERVICE PROGRAM The APN (Access Point Name) profile within the telematics data communications module (DCM) software is not applicable for U.S. vehicles. When the DCM cannot connect to the 4G VoLTE network for in-vehicle voice calls, the DCM tries to connect to the 3G network. As a result, since the 3G network is no longer available in the U.S., the attempted call will fail. In-vehicle voice calling includes Automatic Collision Notification (ACN), SOS Emergency Assistance, and Enhanced Roadside Assistance. DESCRIPTION OF THE REPAIR Subaru retailers will replace the telematics DCM at no cost to the customer. AFFECTED VEHICLES The number of U.S. vehicles included in this service program is 21,763. Model Year Carlines Production date range 2023 Legacy and Outback July 22, 2022 – September 29, 2022 Not all vehicles in the production date range listed above may be included in this service program. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2022 Subaru of America, Inc. All rights reserved. Bulletin Number: WRI-22R; Revised: 12/09/22 Page 2 of 13 Continued… RETAILER RESPONSIBILITY Any vehicles listed in any recall or campaign that are in retailer stock must be: • Immediately identified • Tagged or otherwise marked to prevent their delivery or use prior to repair • Repaired in accordance with the repair procedures outlined in the bulletin Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this service program is taken into inventory or in for service, necessary steps should be taken to ensure the repair has been made before selling or releasing the vehicle. OWNER NOTIFICATION Owners will be notified by first class mail. Retailers will be advised when owner notification is scheduled. PART INFORMATION: Part Description Part Number Application Data Control Module (for Standard Audio) 86222AN20A NOT Limited or Touring Data Control Module (for Harman Kardon Premium Audio) 86222AN21A Limited & Touring Only These parts can ONLY be used for vehicles affected by WRI-22. Retailer ordering does not apply. ALL retailers will be force shipped. NOTE: The backup battery is included with the modules listed above. SERVICE PROCEDURE / INFORMATION: DCM REPLACEMENT PROCEDURE: STEP 1: Apply the parking brake STEP 2: Refer to the applicable Service Manual and review: General Description > Repair Contents > Action required before & after Battery Disconnect. Additionally, record any stored seat position(s) before proceeding. Relearn any seat position memory after work is complete. If the power rear gate (PRG) height has been customized, that position must also be noted and relearned. CAREFULLY disconnect the ground terminal from the battery sensor. Once disconnected, wait at least 60 seconds before starting any further procedures. NOTE: A suitable plastic trim tool will be required for the following procedures. Bulletin Number: WRI-22R; Revised: 12/09/22 Page 3 of 13 Continued… STEP 3: Release the four mounting clips securing the driver side instrument panel side cover. Once released, remove the cover. NOTE: If a GREEN sticker is present, STOP. This vehicle has the latest DCM, and is not affected by the WRI-22 service program. STEP 4: Release the three mounting clips securing the driver side front under cover. Once released, remove the cover. STEP 5: Remove the two mounting screws securing the lower driver cover. Once removed, pull the cover in a straight direction toward the rear of the vehicle to release the mounting clips. Bulletin Number: WRI-22R; Revised: 12/09/22 Page 4 of 13 Continued… CAUTION: When removing the lower driver cover, ALWAYS pull the cover in a straight direction. Pulling in a lateral or upward direction may cause damage to the lower driver cover. CAREFULLY disconnect all electrical connections. Remove the lower driver cover from the vehicle. STEP 6: Release the steering column lock, adjust the steering wheel to the lowest level and pull it outward to its full extent. Lock the steering in this position. Using a small screwdriver, remove the two mounting screws for the combination meter trim panel. Release the four mounting clips securing the panel. The panel can then be removed. STEP 7: Release the 7 mounting clips form the driver monitoring unit. Once released, pull the unit toward the rear of the vehicle in a straight direction. Release the electrical connection and remove the unit from the vehicle. Bulletin Number: WRI-22R; Revised: 12/09/22 Page 5 of 13 Continued… STEP 8: Remove the rubber grip mat from the center tray. Using a screwdriver or suitable tool, release the shift lock and shift the lever into the neutral position. STEP 9: Detach clamp (A) from the shift knob. Release clip (B) from the shift knob and remove the knob from the lever. ALWAYS maintain proper shift rod alignment when reinstalling (detailed information can be found in the September 2021 TechTIPS article). STEP 10: Release the center console cover mounting clips and remove the cover with the shift boot/ bezel attached. Bulletin Number: WRI-22R; Revised: 12/09/22 Page 6 of 13 Continued… STEP 11: Release the mid passenger ornament panel mounting clips and remove the panel. NOTE: Vehicles equipped with push button start will require the push button ignition switch to be disconnected prior to removal. STEP 12: Remove the four screws securing the Center Information Display (CID) assembly. Release the mounting clips and CAREFULLY pull the assembly out far enough to disconnect the electrical connections. Once all the connectors are disconnected, the CID assembly can be removed. Use caution when handling, the display can be easily scratched. STEP 13: Place the CID assembly on a secure flat surface. Disconnect the Data Communication Module (DCM) cable. Bulletin Number: WRI-22R; Revised: 12/09/22 Page 7 of 13 Continued… STEP 14: Remove the four DCM mounting screws located on the left and right side. The DCM can then be removed. CAUTION: DO NOT apply any impact to the CID assembly or DCM during this process. STEP 15: Remove and properly recycle the Lithium-ion back-up battery from the original DCM. Further detail on proper battery recycling and disposal can be found on Subarunet. Refer to: https:// www.subarunet.com/home/communications/view/726115 NOTE: If a GREEN sticker is present, STOP. This vehicle has the latest DCM, and is not affected by the WRI-22 service program. STEP 16: Read and record the serial number of the replacement DCM. Replace the DCM. Reinstall all parts in the reverse order of removal. IMPORTANT NOTE: Whenever reconnecting the ground cable terminal to the battery sensor, torque to 7.5Nm (5.5ft.-lbs. or 66inch-lbs.) while supporting the sensor with the other hand as outlined in the applicable Service Manual under: STARTING/CHARGING SYSTSEMS > Battery Sensor. Bulletin Number: WRI-22R; Revised: 12/09/22 Page 8 of 13 Continued… STEP 17: Perform Telematics Control Module registration of the immobilizer as per TSB 15-246- 19R. NOTE: Type G = Key Start models. Type H = Keyless Access with Push Button Start models. STEP 18: Perform the “Comm Check” procedure and confirm the LED illumination status. A. Disconnect Subaru Select Monitor (SSM) if connected to the vehicle. B. Press and hold the i-button for two seconds. C. Confirm the LED located on the telematics i-button illuminates and observe the result. NOTE: When the subscription is complete, the telematics system will automatically activate during the “Comm Check.” The LED blinks GREEN & RED alternately during activation. When finished the LED will display one of the five results shown below. D. After reconnecting the Subaru Select Monitor (SSM), read the “Subscription Status” data monitor item in the Telematics system. Verify the stored VIN. Verify the subscription displays “Subscribed” or “Unsubscribed.” Verify the PID matches the results of the initial “Comm Check.” Bulletin Number: WRI-22R; Revised: 12/09/22 Page 9 of 13 Continued… CAUTION: In rare cases, the data monitor item may display “Comm Check” or “Factory Mode.” This indicates the initial “Comm Check” procedure was unsuccessful. Check the radio wave environment and confirm no DTCs have been stored within the telematics system. Turn the ignition switch to the “OFF” position and confirm the LED turns off. Restart the “Comm Check” procedure and continue. After successful completion of the “Comm Check” procedure, continue to the following applicable Repair Confirmation Processes. REPAIR CONFIRMATION PROCEDURES: Repair Confirmation Process for the i-Button on vehicles subscribed to STARLINK® Safety Plus. NOTE: Always confirm the vehicle is subscribed to STARLINK® Safety Plus or higher. This can be confirmed by the customer or by a STARLINK® Call Center Operator. 1. Confirm all electrical accessories, headlamps, HVAC, etc. are in the off position. 2. Confirm the gear selector is in the “Park” position. Apply the Electronic Parking Brake (EPB). 3. Switch the ignition switch to the “ON” position (engine off). 4. Confirm all doors (including the rear gate if equipped) are closed and locked. 5. Press the i-button and wait for the STARLINK® Operator to respond. Verify your retailer credentials and inform the Operator of test work being performed on the telematics system. 6. Request the Operator to report the last 8 characters of the VIN along with the vehicle location. Verify the information given is accurate. Repair Confirmation Process for the Remote Service Operation on vehicles subscribed to STARTLINK® Safety Plus and Security Plus. NOTE: Always confirm the vehicle is equipped with a Gen 2 head unit and is subscribed to STARLINK® Security Plus. This can be confirmed by the customer or by a STARLINK® Safety Call Center Operator. 1. Confirm all electrical accessories, headlamps, HVAC, etc. are in the off position. 2. Confirm the gear selector is in the “Park” position. Apply the Electronic Parking Brake (EPB). 3. Switch the ignition switch to the “ON” position (engine off). 4. Confirm all doors (including the rear gate if equipped) are closed and locked. 5. Press the i-button and wait for the STARLINK® Operator to respond. Verify your retailer credentials, the last 8 characters of the VIN, and the vehicle location. 6. Request and test remote door unlock command to be sent to the vehicle and verify the successful or unsuccessful result of this request. Bulletin Number: WRI-22R; Revised: 12/09/22 Page 10 of 13 Continued… Repair Confirmation of DCM replacement for vehicles without STARLINK® subscription. 1. Verify both SOS LEDs are NOT illuminated. 2. Using SSM, read the data monitors of the Telematics System. 3. Using Subaru Select Monitor (SSM), read the “Subscription Status” and the “Stored VIN” data monitor items in the Telematics system. Verify the subscription displays “Unsubscribed” and the VIN is correct. CLAIM REIMBURSEMENT AND ENTRY PROCEDURES: Credit to perform this recall will be based on properly completed repair order information. Retailers may submit claims through Subarunet.com. Labor Description Labor Operation # Labor Time Fail Code DCM Replacement R&R A065-000 0.6 WRI-22 NOTE: The serial number of the replacement DCM must be noted on the repair order as this information is required for entry in the Miscellaneous Detail field during claim submission. IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs. Bulletin Number: WRI-22R; Revised: 12/09/22 Page 11 of 13 Appendix Normal Conditions: Malfunctioning Condition: Subaru of America, Inc PO Box 9103 Camden, NJ 08101-9877 844-373-6614 www.subaru.com Subaru Service Program WRI-22 December 2022 This notice applies to the VIN identified in the address section printed below Dear Subaru Owner: We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction. Subaru of America, Inc. (Subaru) is initiating a service program for certain 2023 model year Legacy and Outback vehicles equipped with SUBARU STARLINK In-Vehicle Technology. You have received this notice because our records indicate that you currently own one of these vehicles. REASON FOR THIS SERVICE PROGRAM The telematics data communications module (DCM) in your vehicle may have an incorrect Access Point Name (APN) profile. When the DCM cannot connect to the 4G network for in-vehicle voice calls, the APN tries to connect to the 3G network. As a result, since the 3G network is no longer available in the U.S., the attempted call will fail. In-vehicle voice calling includes Automatic Collision Notification, SOS Emergency Assistance, and Enhanced Roadside Assistance. REPAIR Your Subaru retailer (dealer) will replace the telematics DCM in your vehicle at no cost to you. WHAT YOU SHOULD DO Please contact your Subaru retailer for an appointment to have this repair performed. HOW LONG WILL THE REPAIR TAKE? The time to replace the DCM is less than 40 minutes. Your retailer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time for scheduling purposes. A subsidiary of SUBARU CORPORATION CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please go to https://www.subaru.com/support/ customer-support.html to send us your information. IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information, please go to: http://www.wri22.service-campaign.com. If you need additional assistance, please contact us directly: • By e-mail: Go to https://www.subaru.com/subaru-email-us.html • By telephone: 1-844-373-6614 Monday through Friday between 8:00 a.m. and 7:00 p.m. ET • By U.S. Postal mail: Write us at Subaru of America, Inc., Attn: Customer Advocacy Department, P.O. Box 9103, Camden, NJ 08101-9877 Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed. Sincerely, Subaru of America, Inc.

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Subaru of America, Inc. One Subaru Drive Camden, NJ 08103 856-488-8500 www.subaru.com TO: Parts and Service Managers FROM: SOA Fixed Operations DATE: October 12, 2022 SUBJ: 2023 Legacy / 2023 Outback DCM Unit Service Campaign WRI-22 This is to provide an update on the 2023 Legacy and 2023 Outback Warranty Compliance Campaign notice that was posted to Subarunet on September 26. As noted at that time, an issue had been identified affecting the DCM unit on 2023 Legacy and 2023 Outback models. A countermeasure has been identified and SOA has initiated a Service Campaign – now labelled WRI-22 – to repair the 21,763 affected units in the US. Parts Supply & Repair Details Two separate part numbers are involved, 86222AN20A for standard audio units and 86222AN21A for premium audio units. Corrected units have begun to be produced at SIA as of the week of October 3rd, and the first parts shipments arrived at SOA’s master distribution center the afternoon of October 11th. This service campaign will entail replacing the current DCM with a new one. • Replacement DCM units are being shipped to our master distribution center 2-3x per week on pallets which will require separation. • Single units will be re-packed for individual retailer use (photos follow) and then over-packed for safe shipment to your facing RDC. • 2-3 days after the facing RDC receives the overpack, they will begin to deliver these units with your daily stock order. • Retailer orders will be force-allocated by our internal parts team based on each retailer’s individual VIN count of each affected part number. • After each retailer is allocated an initial supply (a minimum of 1 of each part number), remaining inventory will be allocated via fair share against the remaining outstanding VIN count at each store. • Based on planned production volumes, it will take a little less than three months to receive enough inventory to repair all the affected units. Details are expected to be posted to STIS and Subarunet on or before October 20th. The expected repair time is 0.6 hours. Once received at your store, each retailer is free to allocate received parts to affected units based on local priorities. SOA will ensure that you receive enough inventory to cover your affected VIN list before the conclusion of the campaign. If you have acquired an affected unit via trade, please contact the original retailer to obtain a part for the affected VIN. Retailer Ordering of 86222AN20A and 86222AN21A As noted above, all inventory will be force shipped to retailers until the service campaign is complete. Any retailer orders or requests for part release through the PIC line, CAD or Claims line until the campaign is completed will be rejected. Returning Unopened Units Any unopened overage of either part number can be returned to SOA via PIC contact through the normal channels. Once opened, parts are to be consumed at the retailer. FAQ’s • How can I find out if a VIN is affected? o Please check the VIN in the Vehicle Inquiry screen and reference the “Open Recall” flag. • How many of each part number will my store be shipped? o After an initial shipment of a few units, each store will receive a fair share of available parts upon each RDC receipt until they have been allocated enough parts to fulfill the # of VINs they were originally shipped. • When will customers be notified about WRI-22? o Customer notification will happen at a later date and will be communicated via a separate Subarunet posting. • How will service know if they’ve put the wrong part in the car? o Part of the SOP for the replacement involves a call-out from the new DCM with a VIN verification. If the wrong DCM is installed, the call-out function will not work due to the mismatched part. We appreciate everyone’s continue patience as the flow of these updated DCM’s is established, and we’re looking forward to getting them out to you as quickly as we can. Please direct any questions to your District Parts and Service Manager or Zone Retailer Aftersales Manager. Oct 11th photos @ LRC Individual units: Bulk pack:

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Subaru of America, Inc. One Subaru Drive Camden, NJ 08103 856-488-8500 www.subaru.com TO: Parts and Service Managers FROM: SOA Fixed Operations DATE: October 14, 2022 SUBJ: UPDATED 2023 Legacy / 2023 Outback DCM Unit Service Campaign WRI-22 This is to provide both new and updated information on the 2023 Legacy and 2023 Outback Warranty Compliance Campaign notice that was posted to Subarunet on September 26 and the initial Service Campaign notice posted on October 12. As noted at that time, an issue had been identified affecting the DCM unit on 2023 Legacy and 2023 Outback models. A countermeasure has been identified and SOA has initiated a Service Campaign – now labelled WRI-22 – to repair the 21,763 affected units in the US. Parts Supply & Repair Details Two separate part numbers are involved, 86222AN20A for standard audio units and 86222AN21A for premium audio units. Corrected units have begun to be produced at SIA as of the week of October 3rd, and the first parts shipments arrived at SOA’s master distribution center the afternoon of October 11th. This service campaign will entail replacing the current DCM with a new one. • Replacement DCM units are being shipped to our master distribution center 2-3x per week on pallets which will require separation. • Single units will be re-packed for individual retailer use (photos follow) and then over-packed for safe shipment to your facing RDC. • 2-3 days after the facing RDC receives the overpack, they will begin to deliver these units with your daily stock order. • Retailer orders will be force-allocated by our internal parts team based on each retailer’s individual VIN count of each affected part number. • After each retailer is allocated 1 of each part number, remaining inventory will be allocated via fair share against the remaining outstanding VIN count at each store. Details are expected to be posted to STIS and Subarunet on or before October 20th. The expected repair time is 0.6 hours. Once received at your store, each retailer is free to allocate received parts to affected units based on local priorities. SOA will ensure that you receive enough inventory to cover your affected VIN list before the conclusion of the campaign. If you have acquired an affected unit via trade, please contact the original retailer to obtain a part for the affected VIN. Retailer Ordering of 86222AN20A and 86222AN21A As noted above, all inventory will be force shipped to retailers until the service campaign is complete. Any retailer orders or requests for part release through the PIC line, CAD or Claims line until the campaign is completed will be rejected. Returning Unopened Units Any unopened overage of either part number can be returned to SOA via PIC contact through the normal channels. Once opened, parts are to be consumed at the retailer. FAQ’s • Since this is a service campaign, and not a recall, should retailers deliver and/or RDR a unit covered by WRI-22? o SOA does not want retailers to deliver or RDR a unit covered by WRI-22 since parts will begin to be available shortly. • As a Service Campaign, will the “Recall Status” flag in Subarunet be set to “Open Recall/Campaign”? o Yes, the “Recall Status” field will display ‘Open Recall/Campaign’ after the affected VINs are loaded for this campaign. Sample images of the campaign notice are below. • When will the “Open Recall/Campaign” field be updated? o We expect the Open Recall/Campaign” field to be updated on or before October 20th. • How can we tell if a specific VIN is included in this service campaign? o Please use the Vehicle Inquiry on Subarunet and check the “Coverages – Recalls, Service Programs, Warranty, and SAS” section for WRI22 Service Program coverage. • How many of each part number will my store be shipped? o After an initial shipment of a single unit of each part number, each store will receive a fair share of available parts upon each RDC receipt until they have been allocated enough parts to fulfill the # of VINs they were originally shipped. • What does “fair share” mean for how the parts will be allocated by retailer? o Fair share is being calculated as the % of affected VINs by retailer. We are using that percentage to load our RDC’s from inventory available at the master warehouse, and then that % is used to create sales orders by retailer from their facing RDC. Each part number is being managed separately. o For example: if a retailer has 2% of the affected VINs, they will be allocated 2% of the available inventory rounded to a single unit. This means that if a retailer has a total need for 2 (two) of an individual part, the initial shipment of one (1) unit will get them to 50% of their total need immediately. They would not see a 2nd part until SOA has received approximately 50% of total parts needed. It is expected that it will require multiple shipments for each retailer to receive their total part need. Subaru of America, Inc. One Subaru Drive Camden, NJ 08103 856-488-8500 www.subaru.com • Where can a retailer see what parts have been allocated to them? o Orders and shipments will be visible in RPM once entered by SOA, so retailers will have some notice of the parts and quantity contained in your next receipt. • When will customers be notified about WRI-22? o Customer notification will happen at a later date and will be communicated via a separate Subarunet posting. • How will service know if they’ve put the wrong part in the car? o Part of the SOP for the replacement involves a call-out from the new DCM with a VIN verification. If the wrong DCM is installed, the call-out function will not work due to the mismatched part. We appreciate everyone’s continue patience as the flow of these updated DCM’s is established, and we’re looking forward to getting them out to you as quickly as we can. Please direct any questions to your District Parts and Service Manager or Zone Retailer Aftersales Manager. Oct 11th photos @ LRC Individual units: Bulk pack:

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: November 21, 2022 UPDATE Subaru Service Program: WRI-22 – 2023 MY Legacy and Outback Telematics DCM replacement Owner Notification Owners will be notified by first class mail on December 1, 2022. In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) has initiated a service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK In-Vehicle Technology. Reason for this Service Program The APN (Access Point Name) profile within the telematics data communications module (DCM) software is incorrect. When the DCM cannot connect to the 4G VoLTE network for in-vehicle voice calls, the APN tries to connect to the 3G network. As a result, since the 3G network is no longer available in the U.S., the attempted call will fail. In-vehicle voice calling includes Automatic Collision Notification, SOS Emergency Assistance, and Enhanced Roadside Assistance. Affected Vehicles The number of U.S. vehicles included in this service program is 21,763. Not all vehicles in the production date range listed above may be included in this service program. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. Description of the Repair Subaru retailers will inspect and, if necessary, replace the telematics DCM at no cost to the customer. Retailer Responsibility Any vehicles listed in any recall or campaign that are in retailer stock must be: • Immediately identified • Tagged or otherwise marked to prevent their delivery or use prior to repair • Repaired in accordance with the repair procedures outlined in the bulletin Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this service Model Year Carlines Production date range 2023 Legacy and Outback July 22, 2022 – September 29, 2022 program is taken into inventory or in for service, necessary steps should be taken to ensure the repair has been made before selling or releasing the vehicle. Parts, Service, and Claim Information Please refer to the WRI-22 Service Program Bulletin for detailed service and claim information.

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