NHTSA ID Number: 10232509
Manufacturer Communication Number: 1215213
Summary
Door Mirror Loose / Vibrating
NUMBER: 12-152-13
DATE: 06/18/13
| APPLICABILITY: | 2013MY BRZ |
| SUBJECT: | Door Mirror Loose / Vibrating |
INTRODUCTION
Should you receive a customer concern of looseness or vibration in either of the door mirrors, a design change has been made to the 3 mirror head mounting holes in the mounting base. In addition, a new retaining bolt and tightening torque specification are now used to secure the mirror head to the mounting base. This Bulletin addresses how to repair the existing mirror assembly on the car by replacement of the three mounting screws with revised fasteners and instructions.
COUNTERMEASURE IN PRODUCTION
Revised door mirror assemblies were incorporated into production December 28, 2012, starting with the following VIN:
| STARTING VIN | PRODUCTION DATE |
| D*606352 | December 28,2012 |
PART INFORMATION
| PART NAME | NEW PART NUMBER | DESCRIPTION |
| Mirror Bolt Flange | 91032CA000 | Mounting Bolt (qty. 3 required) |
MATERIAL NEEDED:
Loctite #243 (BLUE) medium-strength thread locking compound
SERVICE PROCEDURE / INFORMATION
- F ollow the procedure outlined in the applicable Service Manual for removing the mirror assembly. After removing the mirror assembly, remove the 3 Phillips screws which hold the mirror head to the base as circled in the photo below.
NOTE: This service procedure applies only to mirror heads secured to their mounting base with Phillips screws. If you find the new hex-head bolts are already in place, diagnose the cause of the loose mirror head and repair or replace accordingly.
Arrow indicates where to look for the three Phillips screws.
IMPORTANT: Avoid damaging the Phillips drive portion of the screws by using a good No. 2 size Phillips screw driver. They are installed with a thread locking compound and may require some extra force to remove.
- Apply thread locking compound to the bolt threads as shown above. Follow the instructions on the product packaging for proper curing time. Install and torque the 3 mounting bolts to 4 Nm, (35.4 inch-pounds).
- Reinstall the mirror assembly in the reverse order of removal.
ADDITIONAL REFERENCE INFORMATION ONLY
The part number information below for the mirror assemblies has been provided for reference only when replacement is required. Always confirm this information with your Parts Department before ordering.
| PART NAME | NEW PART NUMBER | DESCRIPTION |
| R View Mir Unit | 91036CA081 | Manual, w/ heater, R/Hand |
| 91036CA091 | Manual, w/ heater, L/Hand | |
| 91036CA141 | Manual, w/out heater, R/Hand | |
| 91036CA151 | Manual, w/out heater, L/Hand |
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| SUBARU | BRZ | 2013 |
1 Associated Document
Manufacturer Communications
NUMBER: 12-152-13
DATE: 06/18/13
MC-10232509-9999.pdf 646.805KB
- 1.【4.3-inch screen】: Our car rearview mirror display is a 4.3-inch color screen with a resolution of 480*272 and a 16:9 display format; the brightness of 500 cd/m2 ensures clear visibility even in bright sunlight.
- 2.【Auto-dimming function】: The HD is equipped with an automatic dimming function, which can adjust the brightness according to the ambient light conditions and automatically turn on the rearview camera screen when reversing. With an accurate distance scale line display, it can park and reverse correctly, making parking and reversing more convenient and .
- 3.【ABS shell】Our interior rear view mirror made of high-quality and materials. ABS shell, not only ensures its service life, but also adds a stylish and modern feel to your car interior.
- 4.【Practicality】Our 4.3-inch rearview mirror automatic dimming display is designed to provide high-definition and automatic dimming reversing images, solving the problem of poor rearview effect of the car and ensuring a safer parking and reversing experience.
- 5. 【Package List】The package contains 1 car rearview mirror monitor, 1 video cable and power cable, 1 extra cable cover, 1 English manual, 1 bracket and 5 screws, providing everything you need for easy and worry- installation.
- UPGRADED 4K UHD CLARITY - Experience stunning detail with the front camera's upgrade to 4K UHD (2160p) resolution, paired with a 1080p rear camera. The extra-large 12" display provides 1.5 times the viewing area of a standard mirror, significantly reducing blind spots for enhanced safety.
- 5.8GHz WiFi&GPS TRACKING - The included external GPS antenna enables real-time GPS data display directly on the dash cam. Connect to your phone via Wi-Fi and use the "WOLFBOX" app on iOS or Android devices to real-time viewing, playback recordings, and quick sharing of videos.
- LARGER SCREEN & WIDER VIEW - The WOLFBOX G840S mirror camera features a 170° front lens and a 140° rear lens, offering a broader field of view to minimize blind spots during driving and reversing. The smart split-screen function allows simultaneous monitoring of both lenses, while the 2.5D curved screen seamlessly integrates with your vehicle’s interior.
- SUPERIOR NIGHT VISION & IMAGE QUALITY - The G840S mirror dash camera is equipped with an upgraded low-reflectivity LCD to reduce daytime reflections. With incorporated WDR & HDR technology for balanced lighting, and a professional-grade sensor paired with a 6-glass lens for superior image quality, nighttime driving or challenging lighting conditions are handled with ease.
- 24-HOUR PARKING MONITOR - Beyond on-the-road safety with loop recording, the WOLFBOX camera also features a 24-hour parking monitor. Time-lapse mode records at a low frame rate to conserve power and storage while ensuring continuous surveillance of your vehicle. (A hardwire kit is required for parking monitoring.)
- AUTO_DIMMING: Automatically darkens to eliminate glare
- FRAMELESS DESIGN: Enhanced aesthetics to complement any vehicle interior
- CAR_TO_HOME AUTOMATION: Control garage doors, gates, home lighting, and more
- INTEGRATED HOMELINK 5: 99% compatibility with garage door openers and security gates
- COMPATIBILITY: Compatible with any wedge mount vehicle along with others using adapters (GENMM1, GENMM2, GENMM3)
- Auto-Dimming
- Homelink integration
- Enhanced Wide-Angle View: Experience a panoramic view with the Verivue Mirrors 12-inch clip-on rearview mirror, perfect for eliminating blind spots and ensuring safet drive
- Anti-Glare Technology: Designed with a clear tint, this rearview mirror minimizes glare during both day and night driving, making your journey comfortable.
- Universal Compatibility: This rear view mirror fits most cars, SUVs, and trucks, making it a versatile accessory for improved visibility.
- Perfect for Baby Monitoring: Ideal for parents with rear-facing car seats, this mirror provides a clear view of your baby, enhancing safety and peace of mind.
- Premium Quality and Easy Installation: Made from durable materials, this mirror securely clips onto your existing rearview mirror in seconds without tools.
Last update on 2026-06-14 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
Bulletin Number: 12-152-13; Date: 06/18/13 Page 1 INTRODUCTION Should you receive a customer concern of looseness or vibration in either of the door mirrors, a design change has been made to the 3 mirror head mounting holes in the mounting base. In addition, a new retaining bolt and tightening torque specification are now used to secure the mirror head to the mounting base. This Bulletin addresses how to repair the existing mirror assembly on the car by replacement of the three mounting screws with revised fasteners and instructions. COUNTERMEASURE IN PRODUCTION Revised door mirror assemblies were incorporated into production December 28, 2012, starting with the following VIN: STARTING VIN PRODUCTION DATE D*606352 December 28,2012 PART INFORMATION PART NAME NEW PART NUMBER DESCRIPTION Mirror Bolt Flange 91032CA000 Mounting Bolt (qty. 3 required) MATERIAL NEEDED: Loctite #243 (BLUE) medium-strength thread locking compound NUMBER: 12-152-13 DATE: 06/18/13 APPLICABILITY: 2013MY BRZ SUBJECT: Door Mirror Loose / Vibrating SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru
Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. SUBARU
OF AMERICA, INC. IS “ISO 14001 COMPLIANT” The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Bulletin Number: 12-152-13; Date: 06/18/13 Page 2 SERVICE PROCEDURE / INFORMATION 1. Follow the procedure outlined in the applicable Service Manual for removing the mirror assembly. After removing the mirror assembly, remove the 3 Phillips screws which hold the mirror head to the base as circled in the photo below. NOTE: This service procedure applies only to mirror heads secured to their mounting base with Phillips screws. If you find the new hex-head bolts are already in place, diagnose the cause of the loose mirror head and repair or replace accordingly. IMPORTANT: Avoid damaging the Phillips drive portion of the screws by using a good No. 2 size Phillips screw driver. They are installed with a thread locking compound and may require some extra force to remove. Continued… Do not remove (Original M5 Phillips head screw) (Replacement bolt) M5 hexagon head bolt with flange 12mm 12mm Chamfer Arrow indicates where to look for the three Phillips screws. Bulletin Number: 12-152-13; Date: 06/18/13 Page 3 2. Apply thread locking compound to the bolt threads as shown above. Follow the instructions on the product packaging for proper curing time. Install and torque the 3 mounting bolts to 4 Nm, (35.4 inch-pounds). 3. Reinstall the mirror assembly in the reverse order of removal. ADDITIONAL REFERENCE INFORMATION ONLY The part number information below for the mirror assemblies has been provided for reference only when replacement is required. Always confirm this information with your Parts Department before ordering. PART NAME NEW PART NUMBER DESCRIPTION R View Mir Unit 91036CA081 Manual, w/ heater, R/Hand 91036CA091 Manual, w/ heater, L/Hand 91036CA141 Manual, w/out heater, R/Hand 91036CA151 Manual, w/out heater, L/Hand WARRANTY / CLAIM INFORMATION For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information: LABOR DESCRIPTION LABOR OPERATION # FAIL CODE LABOR TIME One Door Mirror Assembly Repair A916-123 XBE-48 0.4 Both Door Mirror Assemblies Repair A916-124 0.7 NOTE: Up to $1.00 can be claimed in Sublet for thread locking compound.
SEOCONTENT-END
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