Service Procedure for Replacement of the Bluetooth Microphone for Kenwood Audio / Navigation Systems – 2010-2013 Subaru

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Bulletin Number: 15-162-13R; Date: 10/08/13 Page 1
INTRODUCTION
This Bulletin provides a service procedure for replacing the Bluetooth hands-free microphone
which is now available as an individual service part (separate from the map light assembly). The
replacement microphone is designed to reduce background noise when using the hands-free telephone
feature.
COUNTERMEASURE IN PRODUCTION
The new microphone was incorporated into production on STI models starting with the following
VINs:
VEHICLE MODEL STARTING VIN
STI
4-Door D*014000
5-Door D*813544
PART INFORMATION
MODEL MODEL YEAR NEW PART NUMBER
Forester
2010 86234SC011
2011-2012 86234SC021
Impreza, WRX & STI 2010 86234FG011
Impreza 2011
86234FG021
WRX & STI 2011-2013
NUMBER: 15-162-13R
DATE: 06/18/13
REVISED: 10/08/13
APPLICABILITY: 2010-2011MY Impreza Models
2010-2011MY WRX and STI Models
2010-2011MY Forester Models
SUBJECT: Service Procedure for Replacement of the Bluetooth
Microphone for Kenwood Audio / Navigation Systems
SERVICE BULLETIN
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
Continued…
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how
to do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.
Bulletin Number: 15-162-13R; Date: 10/08/13 Page 2
SERVICE PROCEDURE / INFORMATION
• Remove the map light / overhead console assembly following the procedures outlined in the
applicable Service Manual.
• Remove the microphone assembly from the map light / overhead console assembly.
NOTE: The recommended procedure involves CAREFULLY removing the pin terminals from both
the vehicle’s original and the replacement microphone harness connectors then installing the vehicle’s
original microphone connector onto the replacement microphone’s wiring harness. Using this
procedure will enable you to work more comfortably on your workbench instead of overhead when
trying to remove and replace the vehicle harness connector.
• Unlock the holder of the new microphone’s harness connector. Insert a small flat-blade
screwdriver under the indentation of the holder then lift up gently to unlock it as shown in the
photos below. Once unlocked, slide the holder backward.
• Note the wire terminal positions before disassembly. Actual wire colors may vary.
• CAREFULLY remove the wires by releasing the locking clip with a chisel-tipped terminal
release tool as shown in the illustration below then sliding the terminal out the back of the harness
connector. It is important to TAKE YOUR TIME and develop a “feel” for how and when the
lock clip releases the wire terminal. This will prevent damage to the terminals and make them
easier to reinstall to the original vehicle harness connector.
Before unlock After unlock Holder slid backward
Continued…
1. Unlock the Holder.
Dotted line: locked position
Solid line: unlocked position
After unlocked, slide the
holder backward.
Holder
3. Pull the wires out toward the
back of connector while holding
lock pin release with the tool.
Harness
Connector
Chisel-tipped
terminal release tool
Lock Clip (part of
harness connector)
2. Insert the chisel-tipped
release tool between lock
pin and terminal to move
the lock pin downward,
releasing the terminal.
Tool #15315247-1 is part of the
Subaru Terminal Repair Kit
Bulletin Number: 15-162-13R; Date: 10/08/13 Page 3
• Remove all three wires from both the replacement and the vehicle’s original microphone harness
connectors.
• Reinstall the terminals of the replacement microphone’s harness into the vehicle’s original
microphone harness connector as shown below. The connector is being viewed from the front in
these two illustrations.
• Install the replacement microphone assembly into the map light / overhead console then reinstall
the assembly into the vehicle in reverse order of removal.
• Confirm the Bluetooth / hands-free system operates properly to complete the repair.
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the
following information:
LABOR DESCRIPTION LABOR
OPERATION # FAIL CODE LABOR
TIME
Bluetooth Microphone R&R B850-833
ZOC-43
0.3
Audio System Testing and Diagnosis C031-001 0.3
Impreza, WRX & STI Forester
Proper orientation when reinstalling terminals View from front of connector

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