Instrument Panel Side Vents Coming Loose – 2012-2014 Subaru

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Bulletin Number: 12-174-14; Date: 10/30/14 Page 1 INTRODUCTION To address customer concerns of the instrument panel side dash grille vent assembly coming loose, the retaining claw portion has been redesigned to provide better retention. COUNTERMEASURE IN PRODUCTION Vent assemblies with the new retaining claws were incorporated into production per the chart below: MODEL STARTING VIN Impreza 2.0L and XV Crosstrek Impreza – E*004587 XV – E*210621 2014MY Forester E*034301 NUMBER: 12-174-14 DATE: 10/30/14 APPLICABILITY: 2012-13MY Impreza 2.0L NA Models 2014MY Forester Models SUBJECT: Instrument Panel Side Vents Coming Loose SERVICE BULLETIN Continued… ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2014 Subaru of America, Inc. All rights reserved. CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Bulletin Number: 12-174-14; Date: 10/30/14 Page 2 PART INFORMATION PART NAME: PART NUMBER NOTES Grille Vent AY SD RH 66110FJ020 These parts are interchangeable between Impreza, XV Crosstrek Grille Vent AY SD LH 66110FJ030 and Forester models. SERVICE PROCEDURE / INFORMATION Should you encounter a complaint of the side grille vent(s) being loose, replace the loose vent with one which has the new design retaining claws. There has been no change to the current Service Manual procedure for grille vent replacement. REMINDERS: • When removing the grille vent assembly, always use a plastic trim tool to release the retaining claws and protect the surrounding instrument panel surfaces. • When installing the grill vent assembly, always confirm the new part is inserted fully into the corresponding air vent duct. WARRANTY / CLAIM INFORMATION For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information: LABOR DESCRIPTION LABOR OPERATION # FAIL CODE LABOR TIME Side Vent Grille One or Both R&R A726-201 YBD-48 0.2 REMINDER: SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. Always refer to STIS for the latest service information before performing any repairs.

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