| “This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA ID Number: 10189672
Manufacturer Communication Number: 06-82-21
Summary
This bulletin provides a service procedure to address a squeaking-type sound from the rear suspension area customers may hear when going over bumps.
NUMBER: 06-82-21
DATE: 03/16/21
| APPLICABILITY: | 2017-21MY Impreza 2018-21MY Crosstrek |
| SUBJECT: | Squeaking -Type Sound from Rear Suspension |
INTRODUCTION:
This bulletin provides a Service Procedure to address a squeaking -type sound from the rear suspension area customers may hear when going over bumps. As the suspension travels up and down, the emergency brake cable may come in contact with the cable guide and cause the condition as shown in the (left / rear) example photo below. The sound usually goes away over time but, should it persist, use the procedure below to repair.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
Step 1) Park the vehicle on a flat surface and do not set the parking brake. On MT models, always chock the wheels to keep the vehicle from rolling.
Step 2) With the vehicle on the ground, reach up behind the front of the tire and move the brake cable up and down in an effort to duplicate the squeaking sound. If the sound can be duplicated, proceed to Step 3. If not, continue the diagnosis for the origin and cause of the sound.
Step 3) Apply a small amount of neutral detergent (dish detergent e.g. Dawn® or equivalent) to lubricate the cable guide where the cable comes in contact with it as shown here. Road test the vehicle to determine if the sound has been changed or eliminated. If eliminated, proceed to Step 4. If it persists, continue the diagnosis and inspections for the source of the sound elsewhere.
Step 4) Use warm water to clean and rinse all the detergent from the cable and guide then dry them thoroughly.
Step 5) Apply a small amount of silicone grease (p.n. 004404002, 3M Silicone Paste #08946 or equivalent) to the affected contact area.
IMPORTANT NOTES:
- NEVER use any petroleum-based grease for this procedure as over time, it will damage rubber components of the brake cable assembly.
- When the vehicle is raised on a lift, the position of the contact point will change (move away from the guide) by about 10mm due to the suspension being fully extended. Always keep that in mind when applying the silicone grease.
Step 6) Road test to confirm the successful repair and complete the procedure.
9 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | CROSSTREK | 2018-2021 |
| SUBARU | IMPREZA | 2017-2021 |
1 Associated Document
Manufacturer Communications
NUMBER: 06-82-21
DATE: 03/16/21
https://www.nhtsa.gov/recalls?nhtsaId=10189672
MC-10189672-0001.pdf 1237.398KB
Loading...
Reload document 
Open in new tab
| “This site contains affiliate links for which OEMDTC may be compensated” |
- Ideal for metal-to-metal applications that require heavy-duty lubrication and protection against rust and corrosion
- Sprays on evenly as a liquid and sets dry with a thick, protective coating that won't run off. Safe from 0° F to 300° F for unbeatable protection
- Perfect for auto hinges, gears, sprockets, latches, door tracks, pulleys, cables, and more
- Excellent for lubricating equipment before placing in storage, and is 50-state VOC compliant
- WD-40 Brand believes in creating high-quality products that will not fail in extreme conditions. Professionals rely on WD-40 Specialist to get the job done right
![WD-40 Specialist White Lithium Grease Spray with SMART STRAW SPRAYS 2 WAYS, 10 OZ [6-Pack]](https://m.media-amazon.com/images/I/51P3jQfXerL._SL160_.jpg)
- Ideal for metal-to-metal applications that require heavy-duty lubrication and protection against rust and corrosion
- Sprays on evenly as a liquid and sets dry with a thick, protective coating that won't run off. Safe from 0° F to 300° F for unbeatable protection
- Perfect for auto hinges, gears, sprockets, latches, door tracks, pulleys, cables, and more
- Excellent for lubricating equipment before placing in storage, and is 50-state VOC compliant
- WD-40 Brand believes in creating high-quality products that will not fail in extreme conditions. Professionals rely on WD-40 Specialist to get the job done right
- MULTI-PURPOSE: Ideal for many applications in automotive; shop; and home
- LONG LASTING: Lithium-based grease delivers corrosion protection and a long grease life
- UNIQUE FORMULA: This spray lubricant is water-resistant; heat resistant; and contains advanced additives to deliver high film strength
- APPLICATIONS: Hinges; latches; overhead door tracks; open gears; chains; cables; slide conveyors; guide rails; cams; pistons; machinery; tools; & equipment
- CRC INDUSTRIES: A market leader that offers impeccably designed chemical solutions to maintain; protect and repair different marine; heavy-duty motor vehicles; industrial-grade engines; household tools and electrical equipment.
- Protects Against Moisture and Oxidation
- Leaves a Thick Layer of Grease
- Keep Surfaces Lubricated in Extreme Temperatures
- Clean, low-odor lithium complex formula
- Enhanced with Teflon for optimal performance
- Resists washing off, melting, freezing and extreme heat
- Appropriate for outdoor use
- Everything you need in a garage door lubricant: High performance and fast drying. Select a wide or narrow spray for fast, easy application
- Lubricate and protect metal between moving parts on garage doors to keep them moving and free from corrosion
- Quick drying, non-sticky application ensures your parts don't attract dirt and other contaminants over time
- Professional grade formula designed to keep even the heavy duty commercial garage doors operating smoothly
- Use on all moving parts of a garage door - hinges, tracks, chains, pulleys, rollers, and more
![WD-40 Specialist Protective White Lithium Grease Spray with SMART STRAW SPRAYS 2 WAYS, 10 OZ [2- Pack]](https://m.media-amazon.com/images/I/412pdl0bDhL._SL160_.jpg)
- Ideal for metal-to-metal applications that require heavy-duty lubrication and protection against rust and corrosion
- Sprays on evenly as a liquid and sets dry for a thick, protective coating that won't run off. Safe from 0° F to 300° F for unbeatable protection
- Sprays on easily with a thick, protective coating for auto hinges, gears, sprockets, latches, door tracks, pulleys, cables, and more
- Excellent for lubricating equipment before placing in storage, and is 50-state VOC compliant
- WD-40 Company has been around for 65 years and has never stopped their innovative mindset. The WD-40 Specialist product line has been refined to perfection so you get the results you need with ease
- WhiteLith Is An Lithium Thickened Light Duty Grease That Prevents Rust And Corrosion
- An Excellent Choice Anywhere A Non-Staining General EP Grease Is Required
- Useful For Greasing Automotive Doors, Bicycle Parts, Household Doors, Garage Doors & Overhead Tracks
- Additional Applications Of Water Pumps, Universal Joints And Chassis Points, Cars, Farm Tractors, Construction Equipment And Trucks
- A Great Solution To Fix a Squeak In Door Hinges, Latches and Most Motorcycle Springs, Tools And Much More!
- All-purpose lubricant that protects against rust and makes surfaces friction resistant
- Withstands moisture, freezing and high heat
- For use on various automobile parts, process equipment and hand tools as well as many items in the home.
- LITHIUM GREASE SPRAY - Spray composed of high quality saponified grease. It is a grease with wide area of application, has good chemical stability, water repellency and adhesiveness. It protects against water, is particularly stable and resistant in saline, dusty environments, basic and acidic solutions, and weathering. Ideal for lubrication of bearings, pivots, guides and generally in the automotive, agricultural and industrial machinery sectors.
- TECHNICAL CHARACTERISTICS - Light brown color; Relative density: at 68°F 0.61 ÷ 0.65 g/ml flash point 32°F; pressure at 68°F 4/5 bar; Consistency NLGI EP1(lithium soap base); Penetration at 77°F 0.1 mm265-295, Drip point + 1832°F; Application temperature -432°F/ +1732°F; Store in a dry place and not at temperatures below 32°F and above 113°F. If stored in the original package, it can be stored for 24 months. The product is not subject to expiration.
- CFS GAS FREE - All our spray cans do not contain gases harmful to the ozone and atmosphere instead we use LPG gas.Store the product in a dry place at a temperature between 32 and 113 ºF. If stored in the original packaging, the product can be conserved for 24 months. The product doesn’t expire. Keep out of the reach of children.
- MADE IN ITALY - Ambro-Sol S.r.l. is one of the few companies in the industry nationwide and in Europe to directly manufacture and distribute its products under its own brand name. In full respect of 100% Made in Italy, Ambro-Sol's branded products are safe and innovative. The peculiarities that have made the company great can be summarized in the following concepts: qualitative and technological development, best value for money, professional and efficient service.
- METAL RECYCLES FOREVER - The metal packaging meets all aspects of sustainability ensuring total protection from contact with oxygen, gas, light, moisture and maintains the characteristics of the product for a long time, thus avoiding waste. Ambro-Sol is active in policies to raise awareness of the use of metal packaging as it provides huge energy savings on recycling itself and drastically reduces greenhouse gas emissions.
Last update on 2024-06-21 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Bulletin Number: 06-82-21; Date: 03/16/21 Page 1 of 2 SERVICE BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 06-82-21 DATE: 03/16/21 APPLICABILITY: 2017-21MY Impreza 2018-21MY Crosstrek SUBJECT: Squeaking -Type Sound from Rear Suspension INTRODUCTION: This bulletin provides a Service Procedure to address a squeaking -type sound from the rear suspension area customers may hear when going over bumps. As the suspension travels up and down, the emergency brake cable may come in contact with the cable guide and cause the condition as shown in the (left / rear) example photo below. The sound usually goes away over time but, should it persist, use the procedure below to repair. SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. Step 1) Park the vehicle on a flat surface and do not set the parking brake. On MT models, always chock the wheels to keep the vehicle from rolling. ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. © 2021 Subaru of America, Inc. All rights reserved. Bulletin Number: 06-82-21; Date: 03/16/21 Page 2 of 2 Step 2) With the vehicle on the ground, reach up behind the front of the tire and move the brake cable up and down in an effort to duplicate the squeaking sound. If the sound can be duplicated, proceed to Step 3. If not, continue the diagnosis for the origin and cause of the sound. Step 3) Apply a small amount of neutral detergent (dish detergent e.g. Dawn® or equivalent) to lubricate the cable guide where the cable comes in contact with it as shown here. Road test the vehicle to determine if the sound has been changed or eliminated. If eliminated, proceed to Step 4. If it persists, continue the diagnosis and inspections for the source of the sound elsewhere. Step 4) Use warm water to clean and rinse all the detergent from the cable and guide then dry them thoroughly. Step 5) Apply a small amount of silicone grease (p.n. 004404002, 3M Silicone Paste #08946 or equivalent) to the affected contact area. IMPORTANT NOTES: • NEVER use any petroleum-based grease for this procedure as over time, it will damage rubber components of the brake cable assembly. • When the vehicle is raised on a lift, the position of the contact point will change (move away from the guide) by about 10mm due to the suspension being fully extended. Always keep that in mind when applying the silicone grease. Step 6) Road test to confirm the successful repair and complete the procedure. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code E-BRAKE SQUEAK SOUND REPAIR A523-004 0.3 SAT-25 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
**************************************************************************************************************
SEOCONTENT-END
