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NHTSA ID Number: 10226875
Manufacturer Communication Number: Subaru TechTips
Summary
Subaru Service and Technical Support Line Newsletter (QMR of the month).
Articles Contained in this Issue
Click on a title below to jump to the article.
Click the date located in the footer to return to page 1.
CODE ARTICLE………………………………………………………….PAGE
(00) STIS New Releases………………………………. 13
(01) QMR of the Month………………………………..1-2
(01) QMR of the Month Award Presentations………………………………………… 2
(15) STARLINK App Soft Key Grayed Out……….3-5
(01) Canadian to US Spec & Vice Versa…………5-6
(01) CPO Procedure for Turbocharged Subaru .
Vehicles………………………………………………6-9
(02) Leak – Down Testing…………………………10-11
(07) Identical Connectors Revisited, Again!…… 12
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
SUBARU | SUBARU | 9999 |
1 Associated Document
Manufacturer Communications
TIPS1022 – 2022 October TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10226875
MC-10226875-0001.pdf 8290.199KB
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Top Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed. Follow the instruction step by step, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List. Tips: If a vehicle lacks the auto bleed function, this service will not work on the car.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor and etc. Note: Scanner can not work on Airbag crash data. If the scanner can not connect to the car unit, please check if there is a good connection of them.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs daily reset services. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. The issued parts will operate normally with this car scanner after the faults repaired. Note: Some classic vehicles without the electronic control system can not support reset service.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【Battery & alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
October 2022 TechTIPS Page 1 of 14 Subaru Service and Technical Support Line Newsletter ©2022 Subaru of America, Inc. All rights reserved. 01 TechShare QMR of the Month We are pleased to announce this month’s TechShare QMR of the Month Winner: Luke Gerlach from Vic Bailey Subaru in Spartanburg, SC Luke created a high quality QMR using TechShare reporting on a check engine light along with a concern of unable to shift out of park. Luke’s report included detailed diagnostic steps, SSM4 project file, high-quality photos, and videos. Please refer to the following link to review the TechShare QMR in detail. https://subarutechshare.com/qmrs/TS-209246 In appreciation for going the extra mile and sharing his experience with us, Luke will be receiving the following from his District Service Quality Manager: $500.00 Snap-On gift card SUBARU TECHLINE HOLIDAYS & HOURS OF OPERATION Mon. – Thurs. 8:30AM – 7:30PM EST Friday 10:30AM – 5:00PM EST Saturday 9:00AM – 3:00PM EST Articles Contained in this Issue Click on a title below to jump to the article. Click the date located in the footer to return to page 1. CODE ARTICLE………………………………………………………….PAGE (00) STIS New Releases………………………………. 13 (01) QMR of the Month………………………………..1-2 (01) QMR of the Month Award Presentations………………………………………… 2 (15) STARLINK App Soft Key Grayed Out……….3-5 (01) Canadian to US Spec & Vice Versa…………5-6 (01) CPO Procedure for Turbocharged Subaru . Vehicles………………………………………………6-9 (02) Leak – Down Testing…………………………10-11 (07) Identical Connectors Revisited, Again!…… 12 The Subaru TechTIPS newsletter is intended for use by professional Technicians ONLY. Articles are written to inform those Technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained Technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, Baja, Tribeca, BRZ, XV Crosstrek, Ascent, Crosstrek Hybrid and “Quality Driven” are Registered Trademarks. ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT Continued on the next page October 2022 Continued on the next page October 2022 TechTIPS Page 2 of 14 01 QMR of the Month (CONTINUED) The other Regional winners selected from QMRs submitted during August 2022 were: • Steven Putnam from Frank Fletcher Subaru • Steven Lothrop from One Subaru of Hayward • Leo Gilmore from Ruge’s Subaru • Francis Pelletier from Suburban Subaru Any Subaru Technician can participate in the TechShare QMR of the Month program. See the February 2013 and January 2016 issues of TechTIPS for full details. You just might see your name and photo in a future issue of TechTIPS! 01 QMR of the Month Award Presentations As part of our “enhanced” QMR of the Month recognition program, we will include a photo (whenever available) of the recipient’s award presentation in TIPS. The winner selected from QMR of the Month submissions received during August 2022 was Master Technician Luke Gerlach from Vic Bailey Subaru in Spartanburg, SC. Luke is shown above (center) shaking hands with District Service Quality Manager Daniel Page after being presented with his $500.00 Snap-On Gift Card. To Luke’s left is SOA District Parts and Service Manager Matt Seiler. Vic Bailey Subaru’s Service Manager Daniel Noble and the rest of their Service & Parts team are also pictured surrounding Luke to congratulate him. Congratulations and THANK YOU to our August 2022 QMR of the Month Award recipient! Continued on the next page October 2022 TechTIPS Page 3 of 14 15 STARLINK App Soft Key Grayed Out Revisited Techline continues to receive reports regarding customer concerns with their Subaru Starlink App soft key being grayed out on their head unit display. If this is found to be the case, please note this is a normal operating characteristic. The Starlink App soft key will be grayed out until a phone equipped with the Subaru Starlink app is paired. Once a phone is successfully paired, the Subaru Starlink App logo will illuminate and be selectable. Below demonstrates both scenarios. For information about the Subaru Starlink app, refer to the correct Multimedia Owner’s manual for the vehicle. The Subaru Starlink soft key on the head unit display is unrelated to the Starlink Telematics features. The My Subaru app is needed to access the Telematics features of the vehicle. (Unpaired/ Grayed out) (Paired/Illuminated) On 23MY Outback, Legacy and Ascent vehicles equipped with CP1.5, this process is similar, however, if your phone is connected to Android Auto or Apple Carplay, you will need to toggle this off as the Subaru Starlink app cannot operate at the same time. A great video showing this process can be found in Techshare, QMR TS-217963. October 2022 TechTIPS Page 4 of 14 Continued on the next page 15 STARLINK App Soft Key Grayed Out (CONTINUED) October 2022 TechTIPS Page 5 of 14 Continued on the next page 15 STARLINK App Soft Key Grayed Out (CONTINUED) • When switching to SUBARU STARLINK while using Apple CarPlay • When switching to SUBARU STARLINK while using Android Auto 01 Canadian to US Spec & Vice Versa On occasion Techline will receive calls asking what is needed to convert a Canadian spec vehicle to meet U.S. standards. A vehicle produced for sale in a specific country cannot be changed to meet compliance with another country’s standards. It is advised to contact the Department of Motor Vehicles (DMV) for further information. The information below is from the DMV website. Continued on the next page October 2022 TechTIPS Page 6 of 14 01 Canadian to US Spec & Vice Versa (CONTINUED) 01 CPO Procedure for Turbocharged Subaru Vehicles Techline has observed a surge in Certified Pre-Owned (CPO) submissions with the increased number of turbocharged engines across multiple platforms. As part of the CPO program, turbocharged vehicles require the Calibration Identification/ Calibration Verification Numbers (CID/CVN) be checked before enrollment. Due to this high number of inquiries to Techline, we felt it necessary to remind retailers of the correct CPO procedures. To help serve retailers in a timely manner, please review the CPO process and expectations using the provided instructions below. Incorrect submissions will delay the process for all parties. Responses to CPO requests will be returned within 24 business hours. Evenings, holidays & weekends may affect return times. Continued on the next page October 2022 TechTIPS Page 7 of 14 01 CPO Procedure for Turbocharged Subaru Vehicles (CONTINUED) • Vehicles that are more than six years old ARE NOT eligible for CPO. • Checking the CID/CVN over the phone for CPO purposes is NOT the correct procedure. • Vehicles that are customer pay or used car inspections should not be submitted. Example: A customer wants to buy a 2017 STI privately, from the local used car lot. The customer brings the vehicle to the retailer to make sure it has not been modified. In this situation, the retailer should call Techline and open a case to verify CID/CVN. • Vehicles that are at the retailer for warranty work, such as short block failure or check engine light diagnosis, should call Techline. • Vehicles that are modified should be called in with a Techline case opened and a Vehicle Modification Report filed. The Vehicle Modification Report can be found in Forms & Downloads on Subarunet, these get emailed to the Claims department, the email address is on the form. 1. Vehicle Information Acquisition screen Please be sure to obtain a clear, crisp image of the vehicle information acquisition screen. An example is shown below. Please DO NOT submit any information that is handwritten. Vehicle Information Sheets (VIS) or a copy of the Repair Order (RO) are also unacceptable. This information should ONLY be obtained using the Subaru Select Monitor. Pictures taken with a cell phone are acceptable as long and the information can be clearly read. SSM4 instruction on obtaining the acquisition screen. Continued on the next page October 2022 TechTIPS Page 8 of 14 01 CPO Procedure for Turbocharged Subaru Vehicles (CONTINUED) Continued on the next page October 2022 TechTIPS Page 9 of 14 01 CPO Procedure for Turbocharged Subaru Vehicles (CONTINUED) 2. Email submission instructions Submitting a CPO CID/CVN request is just like calling Techline. A case needs to be opened with credible information. This information includes: your full name, dealer code, and a contact number. You will always receive the confirmation email from the account you submitted it by. Always submit a CPO request from an email account that you have access to and check regularly. The email address to submit the CPO request is Tech@subaru.com. When following the Send- SSM4 document instructions on Subarunet it is displayed as “Tech Support”. Here is an example of properly submitted email. Continued on the next page October 2022 TechTIPS Page 10 of 14 02 Leak – Down Testing When working with Techline on a case or diagnosing a vehicle on your own, you may come to a point where a leak-down test is needed to determine combustion chamber integrity, or to find the source of leakage. Typically, a leak-down is performed after a compression test. When a compression test is lower than specification, that can indicate a cylinder leakage, or insufficient air volume to compress. When doing a leak-down test, it is important to set the gauge up properly. On a typical leak-down gauge you have a measurement of input air pressure and a measurement of the percentage of that air that is escaping. It is important to understand that the percentage of air “leaking” is based on the input air being at 100psi. If the input pressure is at 80psi, then even with a “perfectly” sealed cylinder, the gauge will display a 20% leak, as 80psi indicates an 80% seal. If 100 psi shop air cannot be maintained, it is important to calculate the correct percentage. The same cylinder: Continued on the next page October 2022 TechTIPS Page 11 of 14 02 Leak – Down Testing (CONTINUED) The next important step to remember when performing a leak down test, is that the cylinder should be at TDC of the compression stroke to ensure the cylinder is being tested in the state in which combustion occurs. It is important to not set the pressure and then rotate the engine, but to set the engine to TDC then input the air pressure slowly, watch that the engine does not rotate off TDC and continue until 100psi is applied to the cylinder in TDC. Then record your measurement or find your leak. Caution: If the piston is not correctly set at top dead center compression the crankshaft may rotate. Always ensure any tools used to rotate the crankshaft have been removed. When a loss is observed, find where the air is escaping from the cylinder to determine where the failure point is. If no loss is observed after a low compression test, this could be due to valves not opening or a bent connecting rod. Specification: Due to differences in leak-down test equipment, an actual cylinder leakage specification cannot be provided. However, your results should be consistent from cylinder to cylinder. Large variations in cylinder leakage readings will direct you toward a problem cylinder. Experience with the test equipment being used and past engine failure diagnosis should be your guides for how much variation between cylinders is acceptable when damage has occurred to one or more cylinders. Contact your DSQM or Techline to review if you are uncertain about your test results. NOTE: More information regarding cylinder leak-down testing can be found on STIS in Technician’s Reference Booklet: Engine Theory and Diagnosis (MSA5P2106C). Continued on the next page October 2022 TechTIPS Page 12 of 14 07 Identical Connectors Revisited, Again! Most electrical connectors in Subaru vehicles have unique designs which allow them to be plugged in to only one component. However, this does not apply to all connectors. Some connectors have the same physical shape and will connect to multiple components. These connectors don’t always have the same power, ground, or signal pins. If the component receives the incorrect circuit path, the component could be damaged. This is very common when installing Keyless Access Control Modules. Below are some examples of identical connectors for different components. Shown above is connector i10 (black) for the combination meter and i241 (white) for the Keyless Access Control Module. These connectors may be found on 2015-2017 Legacy/Outback We have had reports that the coolant temperature sensor and knock sensor connectors are identical and the wiring is long enough to be able to plug into the wrong sensor. It is always a good idea to mark the connectors with tape to avoid confusion or damaged components later. If that option is not available, it is recommended to see the service manual for wire colors specific to each connector to identify the connector. Here are links to previous Tech Tips 07/08, 06/19, 10/20 for this concern. Continued on the next page October 2022 TechTIPS Page 13 of 14 00 STIS New Releases ITEM CODE ITEM TYPE TITLE CREATED DATE 07-213-22R Technical Service Bulletin Genuine Battery Replacement 29-Nov-22 07-207-22R Technical Service Bulletin Subaru Battery Drain Product L… 29-Nov-22 07-184-20R Technical Service Bulletin Power Window Main Switch- Desi… 29-Nov-22 H630SAN010 Accessory Installation Guide Rockford Fosgate Speaker Upgra… 22-Nov-22 03-89-22R Technical Service Bulletin DTC B280B VDC Brake Fluid Pres… 22-Nov-22 16-132-20R Technical Service Bulletin Diagnostic Information for All… 17-Nov-22 15-236-18R Technical Service Bulletin Reprogramming File Availabilit… 17-Nov-22 H001SXC300 Accessory Installation Guide 2023MY Ascent Remote Engine St… 17-Nov-22 07-212-22 Technical Service Bulletin DTC B28DE: EyeSight® Security … 17-Nov-22 15-240-19R Technical Service Bulletin New Harman Audio Amplifiers 17-Nov-22 06-87-22R Technical Service Bulletin Electric Parking Brake Connect… 16-Nov-22 10-100-21R Technical Service Bulletin A/C Compressor- Manufacturing … 14-Nov-22 02-191-22R Technical Service Bulletin Genuine Subaru Alternative Eng… 14-Nov-22 WRJ-22 Subaru Product/Campaign Bulletin Defective Left Front Seat Belt… 11-Nov-22 J201SFL002 Accessory Installation Guide PORT INSTALLATION: 2023MY Asce… 10-Nov-22 L101SAN000 Accessory Installation Guide PORT INSTALLATION: 2023MY Outb… 10-Nov-22 H451SXC010 Accessory Installation Guide PORT INSTALLATION: 2022MY Asce… 10-Nov-22 H501SAN000 Accessory Installation Guide PORT INSTALLATION: 2023MY Lega… 10-Nov-22 H671SXC200 Accessory Installation Guide PORT INSTALLTION: 2022MY Ascen… 10-Nov-22 15-282-21R Technical Service Bulletin STARLINK Remote Engine Start (… 9-Nov-22 MSA5B2304A Owner Manual 2023MY Outback Getting Started… 9-Nov-22 07-199-21R Technical Service Bulletin Measurement of Dark Current (S… 2-Nov-22 B321SFL000 Accessory Installation Guide PORT INSTALLATION: 2023MY Lega… 1-Nov-22 15-130-08R Technical Service Bulletin Load Carrying Capacity Reduced… 1-Nov-22 H501SAN000 Accessory Installation Guide PORT INSTALLATION: 2023MY Asce… 1-Nov-22 H630SAN010 Accessory Installation Guide PORT INSTALLATION: 2023MY Asce… 1-Nov-22 B321SFG000 Accessory Installation Guide PORT INSTALLATION: 2023MY Asce… 1-Nov-22 H461SXC130 Accessory Installation Guide PORT INSTALLATION: 2023MY Asce… 1-Nov-22 09-84-22R Technical Service Bulletin Exhaust Pipe Front (EPF) Repla… 1-Nov-22 15-261-20R Technical Service Bulletin Reprogramming File Availabilit… 31-Oct-22 WRK-21/22R Subaru Product/Campaign Bulletin CVT Chain Guide Breakage 31-Oct-22 All revised publications are highlighted in yellow. Continued on the next page October 2022 TechTIPS Page 14 of 14 *** Now you can e-mail your TechTIPS input and suggestions to: tech@subaru.com *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! Model: Year: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 9103; Camden, NJ 08101-9877. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code:
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