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NHTSA ID Number: 10232886
Manufacturer Communication Number: TechTIPS-3
Summary
TECHTIPS NEWSLETTER
ARTICLES CONTAINED IN THIS ISSUE
CODE ARTICLE…………………………….PAGE
(01) QMR of the Month……………..01
(01) Authorization Request (AR) for Paint and Glass over $500.00…02
(01) 2014 XV Crosstrek Hybrid Launch – Your help is Needed…………05
(02) FA and FB Engine Connecting Rod Bolt Removal TIPS……….03
(07) Operation of SI-Drive, Sport Sharp (S#) Mode after Cold Start………………………01
(07) Midtronics GR8 Use During Control Unit Reprogramming…06
(16) CVT Torque Converters……… 04
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
SUBARU | SUBARU | 9999 |
1 Associated Document
Manufacturer Communications
TIPS0214 – 2014 February TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10232886
MC-10232886-9999.pdf 1013.434KB
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Best Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will bleed the brake system by cycling the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed function you can find. With the clear step by step instruction, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor live data, airbag circuits and cable connectors monitor, module activation and etc. It's an total game-changer in resolving ABS SRS issues.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & Supplemental Restraint System, and also performs daily required resetting services which same priced scanners cannot do. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. this car scanner will help the part to operate normally after the faults repaired.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
February 2014 TechTIPS Page 1 Subaru Service and Technical Support Line Newsletter February 2014 The Subaru TechTIPS newsletter is intended for use by professional technicians ONLY. Articles are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, L.L. Bean, Baja, Tribeca, BRZ, XV Crosstrek and “Quality Driven” are Registered Trademarks. The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. ARTICLES CONTAINED IN THIS ISSUE CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS “ISO 14001 COMPLIANT” CODE ARTICLE…………………………….PAGE (01) QMR of the Month……………..01 (01) Authorization Request (AR) for Paint and Glass over $500.00…02 (01) 2014 XV Crosstrek Hybrid Launch – Your help is Needed…………05 (02) FA and FB Engine Connecting Rod Bolt Removal TIPS……….03 (07) Operation of SI-Drive, Sport Sharp (S#) Mode after Cold Start………………………01 (07) Midtronics GR8 Use During Control Unit Reprogramming…06 (16) CVT Torque Converters……… 04 01 QMR OF THE MONTH We are pleased to announce this month’s winner of the QMR of the Month. Nicholas submitted a very detailed QMR reviewing his diagnosis of a dash rattle coming from behind the instrument cluster on a 2012 STI. His report included clear photos indicating the source of the sound and a video of how it was occurring. These elements helped our understanding greatly. In appreciation for going the extra mile and sharing his experience with us, Nicholas will be receiving the following from his FSE: Any Subaru Service Technician can participate in QMR of the Month. See the February, 2013 Tech Tips for full details. You may see your name here in a future Tech Tips. A Subaru Confidence In Motion Jacket and a $100 Gift Card Nicholas Regula Town Subaru in Englewood, NJ The SI-Drive (Subaru Intelligent Drive) Sport Sharp (S#) mode is not available until the engine coolant and transmission temperatures reach their normal operating ranges. Should you receive a related customer concern or inquiry, this information will be added to future editions of the Owner’s Manual. In addition, S# mode cannot be selected if the Check Engine light is on. OPERATION OF SI-DRIVE, SPORT SHARP (S#) MODE 07 AFTER COLD START Just a reminder, Techline will be closed on Monday, Feb. 17th, 2014 in honor of PRESIDENTS’ DAY. February 2014 TechTIPS Page 2 On a daily basis, Techline receives Authorization Requests (AR) through Subarunet for paint and glass repairs exceeding $500.00. These ARs are reviewed to determine if the condition reported will be covered under Warranty. Many of the ARs submitted are caused by outside influence which is not a matter for warranty. Prior to submitting your next AR, please review the Subaru Claims Policy and Procedures manual (Sections 8.4.25 and 8.4.31) to familiarize yourself with valid repairs related to Paint and Glass. Common reasons ARs are rejected: 01 AUTHORIZATION REQUESTS (AR) FOR PAINT AND GLASS OVER $500.00 • Impact causing damage to the windshield or other glass, stone chips, wiper slap (To avoid damage caused by wiper slap, it is recommended the wiper arm(s) be lowered to the glass without letting go until the rubber of the wiper blade touches the glass.) • Paint Chips caused by outside influence • Clear coat lifting/blistering and/or color coat damage caused by outside influence like: fluids, tree sap, bird droppings, solvents or impact To improve the process, a close inspection of the glass crack or paint condition is required to identify any source of outside influence. If you determine a condition is not warrantable, review your findings with the customer at the time of the inspection. Submitting an AR when it is known it will be rejected is counterproductive for everyone involved. If it is determined an AR is required, provide only quality pictures that clearly show the condition being reported. All dealers are required to have a 5 megapixel (minimum) camera that provides high quality photos. • Windshield cracks must have overlapping photos showing the entire length of the crack when applicable • Vehicle should be clean • Avoid glare from overhead lighting, bright sunlight and reflections It is important to review all of the pictures you intend to submit and ensure they are quality photos clearly showing the condition being reported. If you are unable to see the condition on the photo, we will not see it either resulting in requests for additional photos. Following these recommendations will save you time and improve the Authorization Request process for everyone. February 2014 TechTIPS Page 3 The Techline occasionally receives calls from Technicians having difficulty removing connecting rod bolts. The one-time use connecting rod bolts used in FA and FB engines require a female Torx® socket for their removal, size E-12, (listed in the Service Manual as special tool P.N. 18270AA010) or size E-14, (18270AA020) depending on the application. Because of the ready availability of less expensive common shop tools, these special tool sockets were not shipped to dealers. See your local tool dealer for assistance in locating one of each size of these special sockets. As shown in the photos above, there are differences in the “taper” areas of these sockets. Be sure to specify that you need a “low taper” or shallow counter-sunk socket for this application. To reduce the possibility of damage or stripping of the bolt head and to get the most engagement of the socket onto the fastener, our recommendation is to only use the “low” taper socket as shown on the right. In addition, always confirm an E-12 socket is being used on an E-12 bolt. Although an E-14 socket will fit onto an E-12 bolt, it will round-off the fastener and could make it impossible to use an E-12 socket afterward. The following is not recommended as permanent solution. Use of the correct tool for the job is always preferred. If all you have available is a “high” taper version, until a new low taper socket can be secured, carefully grind it as necessary to remove the excess tapered portion and “convert” it to a low taper tool. Take your time (always wear eye protection!) and be careful to not excessively overheat the socket while grinding which will likely change the hardness characteristics (temper) of the socket material and soften it. IMPORTANT REMINDERS: • NEVER use an impact tool to loosen the connecting rod bolts. Use hand tools only. • Always make sure the socket you are using is fully seated “square” on the fastener and not at an angle which could cause the fastener to round off as shown below. 02 FA AND FB ENGINE CONNECTING ROD BOLT REMOVAL TIPS High Taper Low Taper Snap-On Tool Numbers: E-12: FLCE120, E-14: FLCE140 February 2014 TechTIPS Page 4 When replacing a torque converter on a CVT equipped vehicle, you may notice the appearance of RED colored fluid when unpacking the converter. This fluid is for shipping purposes and will not cause any harm when installed in either generation 1 or 2 CVT transmissions. See the photos below for examples of this fluid when the converter is unwrapped. 16 CVT TORQUE CONVERTERS February 2014 TechTIPS Page 5 A Special FHI Quality Monitoring Team is currently in the USA through the end of February monitoring the launch of this much anticipated new model. The Team is very interested in EVERYTHING related to this new Vehicle. They are looking for specific and detailed information on EVERY condition identified. Naturally, this includes any and all repairs performed. It also includes cases when a customer comments on a condition that is deemed to be a normal or operational characteristic, or any improvement opportunity where some feature or function could be made even better. WE ARE ASKING YOU TO BE OUR EYES AND EARS WITH THIS NEW MODEL. E-QMRs are the best and preferred reporting method for reporting any new model feedback. For high priority, unusual, or serious issues, we ask that you call SOA’s Technical Helpline right away with all details. When you report something, include pictures and where practical, videos of the condition prior to repair. Providing as much detail as possible on the customer complaint, the actual condition, and your findings are all strongly requested and greatly appreciated. Be sure to save all DTC and freeze frame data electronically before performing any clear memory functions. You will be asked by Techline to submit only electronic DTC and freeze frame data files. Printed and faxed copies do not retain the important details contained in the electronic data files. While there is no guarantee that a change will occur based upon any individual report, we can guarantee that nothing will happen if we don’t know about it. Our request is that you report everything, even if it seems small or straightforward to repair. E-QMRs, Techline or CDS Cases, and Warranty Claims are being reviewed daily. Team Members may contact you for additional details, photos, parts collections, or to arrange for an on-site inspection. We ask your cooperation in quickly responding to these requests for additional information. Please save any and all removed parts no matter how small including gaskets, clips, fasteners, any filtered sediments, or other small bits and pieces. The more specific information you can provide on each condition or repair the better. Otherwise, you may be contacted multiple times with follow up questions. Please note that questions may come to you regardless if you report the condition in a QMR or not, so please keep detailed notes on each repair. For example: If you perform a wiring repair, the team will be asking for the wire color, connector number, pin location, and the details of the condition. This would include your comments on if the wire was cut, pinched, corroded, or nicked. If there was a loose pin, bent pin, pin pushed out, wire pulled out of the pin, or simply a soft set connection (connectors not locked together fully). Was the harness strained or stretched? How? Was the circuit open or shorted? Was the operation of the circuit intermittent, or totally inoperative? What related systems were affected? Was the condition temperature or moisture related? They will also want to know the exact details of your repair. How exactly did you fix it? If possible try to get a photo before the condition prior to the repair as one will most likely be requested. This is the kind of detail the team is looking for and is most helpful to them in making product or production improvements quickly and also speed up release of related service information. As a reminder, E-QMRs must never be used to request escalation of a repair, request information, or for any other purpose than to notify SOA of a new or trending condition. Authorization or Repair Escalation Requests must always go through normal channels for the fastest, most efficient handling. Paint, Glass or Long Block Authorization requests must go through the Techline Authorization System on Subarunet. All other authorizations must be reviewed in advance with your DPSM. We thank you all in advance for your continued support and assistance in making this launch successful. 01 2014 XV CROSSTREK HYBRID LAUNCH- YOUR HELP IS NEEDED February 2014 TechTIPS Page 6 IMPORTANT: This information is applicable to the Midtronics GR8 Diagnostic Battery Charger ONLY. It does not apply to any other brand /type of “generic” battery charger whatsoever. ONLY the GR8 and its Power Supply Mode feature has been tested and approved for use as described below by Subaru of America, Inc. (SOA). Among the many features the Midtronics GR8 Diagnostic Battery Charger has to offer, its capability of acting as a “safe” power supply for maintaining the battery state-of-charge at a solid 13.5v during vehicle control unit reprogramming (and extensive service work) is one you may not be aware of. After review and testing of this beneficial feature, SOA now endorses and requests its use anytime a vehicle control module is being reprogrammed. We will also be including this recommendation in all future reprogramming-related service publications going forward. Once the GR8 is connected to the vehicle, as long as the battery is fully charged, it only takes about 3 minutes to boot-up the charger, select the Power Supply mode, and have the battery voltage stabilized and ready for reprogramming. Using the GR8 in this capacity should also virtually eliminate any instances of voltage-related control module damage during reprogramming. See the reprint of the related Instruction Manual page below for more information. NOTE: If the vehicle battery must be charged, the labor time for charging is not warrantable. 07 MIDTRONICS GR8 USE DURING CONTROL UNIT REPROGRAMMING GR8-1100 EST Subaru Midtronics Inc. 7000 Monroe Street Willowbrook, IL 60527 20 www.midtronics.com Chapter 3: Power Supply Mode Power Supply Mode tests and maintains battery voltage in the vehicle at 13.5 volts to allow for uninterrupted reflashing of vehicle computers, retain vehicle system settings, or maintain battery voltage. IMPORTANT!: Before starting Power Supply Mode, verify that all vehicle loads are off and the key is not in the ignition. NOTE: Start the Power Supply Mode before beginning the Control Module reflashing process. 1. Use or to highlight the Power Supply Mode icon and press NEXT to continue, or press the corresponding number key. 2. Connect the clamps to the battery terminals. 3. In the Options Menu use or to highlight the POWER SUPPLY icon and press the SELECT. 4. Use or to highlight the correct USER ID and press NEXT. 5. Use or to select the BATTERY TYPE and press NEXT to continue, or press the corresponding number key. 1 FLOODED 2 AGM 3 AGM SPIRAL 6. Press or to select the BATTERY RATING and press NEXT to continue, or press the corresponding number key. 500 CCA 7. Before entering the Power Supply Mode, the charger will test the battery to determine if it needs to be charged. A Warning message is displayed if the battery does not have a sufficient charge. NOTE: If you choose to charge the battery, you will need to restart the Power Supply Mode once the battery has been successfully charged. NOTE: The charger tests the battery to determine if it is safe to charge. If it detects that the battery is defective, it beeps, flashes the status light, and displays a warning that the battery is unsafe to charge. Press EXIT to return to the Main Menu. 8. If the battery is safe to charge, the charger begins maintaining the battery voltage at 13.5 volts. NOTE: Amperage fluctuates in response to the vehicle’s demands. If the voltage drops below the 12.8, the charger displays a warning and raises the voltage to the set point. 9. When finished servicing the vehicle, press the STOP button or the OFF switch, unplug the power cord and disconnect the clamps. Chapter 3: Power Supply Mode February 2014 TechTIPS Page 7 *** NOW YOU CAN E-MAIL YOUR TECHTIPS INPUT AND SUGGESTIONS TO: TECH@SUBARU.COM *** This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! MODEL: YEAR: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. 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Your Name: Signature: Dealer’s Name: City: Date: Dealer Code: 15-169-13; Technical Service Bulletin, Customer Satisfaction – Navigation SD Card Update Program (2013MY Legacy and Outback) MSA5M1424A ; Owner’s Manual 2014 XV Crosstrek Hybrid Owner’s Manual 16-90-13; Technical Service Bulletin, Design Change to Lock-Up Type Torque Converter TIPS0114; TechTIPS NewsLetter, 2014 January TechTIPS Newsletter MSA5P1702C; Technical Reference Booklet, 2014 XV Crosstrek Hybrid (Module 702) (Nov 2013) 03-70-12R; Technical Service Bulletin, Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts 00 STIS RELEASE HIGHLIGHTS FROM 01/01/2014 TO 01/31/2014 2014 Calendar of Subaru Holidays President’s Day Monday, February 17, 2014 Memorial Day Monday, May 26, 2014 Independence Day Friday, July 4, 2014 Labor Day Monday, September 1, 2014 Thanksgiving Thursday, November 27, 2014 Friday, November 28, 2014 SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm
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