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NHTSA ID Number: 10238457
Manufacturer Communication Number: Subaru Techtips
Summary
Subaru Service and Technical Support Line Newsletter. (QMR of the Month June)
Articles Contained in this Issue
Click on a title below to jump to the article.
Click the date located in the footer to return to page 1.
CODE ARTICLE – PAGE
(00) STIS New Releases – 16
(01) QMR of the Month – 1-2
(01) QMR of the Month Award Presentations – 2
(01) Towing a Subaru Revisited – 3-5
(12) Windshield Wiper Cowl Fitment and Deformation – 5-6
(15) 24MY Crosstrek / Impreza Wide Angle
Mono Camera Cover Removal – 7-8
(15) Gen 4 EyeSight – Wide Angle Mono Camera Calibration – 9-10
(20) Solterra Front Camera Calibration – 11
(20) Solterra Diagnostic Procedures for P15B071 & B14FC71 – 12-15
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
SUBARU | SUBARU | 9999 |
1 Associated Document
Manufacturer Communications
TIPS0623 – 2023 June TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10238457
MC-10238457-0001.pdf 3967.493KB
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
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- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- 💪【2024 New Uugraded Version of X431 ELITE GM】2024 LAUNCH X431 Elite 2.0 PRO fit for GM is upgraded version with Enhanced Hardwares & Software, MUCH FASTER and SMARTER! 👍Dismountable USB Cable 👍Larger 2G+16GB Extended Memory 👍Android 8.1 OS 👍 3000mAh Battery with Power Button 👍Lifetime F~ree Update👍 Full Systems Diagnostic 👍All F~ree Service Function 👍Bi-Directional Control 👍AutoVIN 👍Full OBD2 Modes
- 💪【Powerful Bi-Directional Control/Active Test】LAUNCH X431 Elite 2.0 Pro fit for GM scanner code reader can send command directly from the automobile scanner to vehicle's ECU to perform vehicle-specific active tests on car's components and parts, confirm whether this part work normally and find out potential problems. Such as Doors, Windows, Mirrors, Locks, Lights, Headlamps, Wipers, Sunroofs, Air Pump Relay Test, Fuel Pump Relay Test, Spark Advance Test, Fan Speed Desired Test, Cooling Fan Test etc.
- 💪【All F~ree Maintenance Service Reset】As the popular diagnostic scanner in the market, LAUNCH X431 Elite 2.0 PRO diagnostic scan tool comes with comprehensive service options: Reset, Relearn, Relearn, Match, Adaption, Calibration, Initialization. Such as Oil light reset, EPB, SAS, Throttle Relearn, D.P.F Regen, ABS Bleeding, Injector Coding, CVT, Air Suspension, Crankshaft Relearn, Gear Learning, Battery Registration. The Functions depends on the conditions of the vehicle, please inform the VIN by QA or Email for check.
- 💪【OE-LEVEL Full Systems Diagnostic 】2024 new upgraded LAUNCH X431 Elite 2.0 PRO fit for GM diagnostic scan tool, provides you with All-Around & In-Depth diagnostic for all available modules such as ECM/BCM/SAS/ABS/TCM
/.... It supports to read/clear codes, live data stream, retrieves module info, turn off warning light, actuation test, freeze-frame and so on, which make you easily know the car situation and finger out problems soon.
- 💪【AUTO VIN FOR GM & FULL OBD2 MODES FOR ALL BRANDS】AUTO-VIN can auto access to car information and scan vehicle systems by one touch for 2006+ GM cars like Buick/Chevy/Cadillac/GMC/Alpheon/Ravon/Pontiac/Saturn/Hummer/Oldsmobile/Holden/Daewoo/Workhorse, no longer needed to input manual. LAUNCH X431 Elite 2.0 Pro fit for GM has an extra function: It supports Full 10 OBD2 Test Modes for ALL brands vehicles after 1996, including I/M readiness, O2 Monitor Test, EVAP test(Mode 8), On-board Monitor test(Mode 6) and more.
- Advanced online ECU coding►►Maximize the capabilities of your vehicles with the ArtiDiag Pro ECU Coding tool. This scan tool, seamlessly compatible with renowned models such as VW, AUDI, SKODA, SEAT, BENZ, and more, empowers you to uncover hidden features, deactivate annoying functions, and code retrofitted components for peak performance. Ensure a backup before coding and steer clear of coding sessions on low battery levels.
- Efficient Diagnostics with Bidirectional Control►►Say goodbye to uncertainty, streamline diagnostics, and reclaim valuable time with ArtiDiag Pro scan tool. This bidirectional scan tool exceeds expectations, enabling targeted tests on individual actuators to swiftly identify and resolve issues. Covering lights, door locks, fuel and coolant systems, windows, wipers, EVAP, and more in vehicle components.
- 31+ Services Resolve 90% of Repair Challenges►►Unleash maximum productivity with the ArtiDiag Pro, a scan tool that tackles 90% of maintenance issues through its 31 special functions. Effortlessly clear oil maintenance indicators with oil reset. Engage the EPB Reset for brake system management and establish precise alignment with the Steering Angle Reset to define the straight-line reference position for your vehicle.
- FCA Autoauth&Full Sets of Adapters►►This diagnostic tool supports Autoauth for FCA SGW, Chrysler, Jeep, Dodge, Fiat etc. 2017 and later. Equipped with the Chrysler 12+8 adapter, the BMW-20 Adapter and Benz BZ-38 Adapter, this scanner saves you the hassle of sourcing adapters separately.
- Professional Customer Support►►At TOPDON, your satisfaction is our unwavering commitment. Experience hassle-free support and a lifetime of expert assistance. Should you encounter any challenges, reach out to us at 833-629-4832. For returns, please damage the packaging to prevent Amazon from reselling it. Please be advised that after two years, a fee of 249 Bucks will apply for software updates.
- 👍【2024 Advantage LAUNCH Diagnostic tool】 LAUNCH X431 PRO ELITE launch diagnostic tool, comes with ✅ Bi-directional Control ✅ECU Online Coding✅37+ Reset Services✅ OE All Systems ✅FCA AutoAuth✅CANFD DOIP✅Guided function✅ Refresh Hidden Functions✅Auto VIN✅Remote Control✅10,0000+ Vehicle Coverage,25 languages✅ ✅4G RAM, 64G ROM. ✅Optional Functions: Complete TPMS Functions(need x431 TS gun); K.e.y Programming(Need with x-prog 3).
- 👍【ECU Coding, Guiding Functions】LAUNCH X431 PRO ELITE launch diagnostic tool support Online ECU coding for benz, for audi, for bmw, for skoda, Component Matching, Programmable Module Installation (PMI), Adaptive Data Reset, Guided Functions,Power Balance,Online Calibration, Online Parameterization like seat belt alarm, max speed limiter,daytime running lights and reveal hidden functions like rear-view mirror etc.
- 👍【BI-DIRECTIONAL CONTROL/ACTIVE TEST, CAN FD/ DOIP, FCA SGW AUTOAUTH】LAUNCH X431 PRO ELITE launch diagnostic tool with full bi-directional controls for sub-systems and components like: fuel pump test, radiator fan, cooling fan test, injector kill tests, relays,coils, solenoid valves, throttle, lights, abs motor pump, headlights, A/C clutch, windows/doors/roof/wipers etc.
- 👍【OE-Level All System Diagnostic】LAUNCH X431 PRO ELITE Support all OE-Level system Diagnostic including engine, transmission ,body, brake,chassis, powertrain, fuel, light etc. system to Retrieve/Clear Codes, Live Data Graphing, Freeze Frame, Actuation Tests, Vehicle-specific Special Functions,ECU Coding, Guided Function and more. 🚩You'll get a better idea of the condition of your car and have clear leads for repairs.
- 👍【37+Reset/Calibration/Initialization/Matching/Releran】LAUNCH X431 PRO ELITE launch diagnostic tool compatible with 200+ car brand offers 37+ reset services:Oil Reset, EPB, SAS Calibration,DPF Regeneration, BMS, Throttle, TPMS Reset, Gearbox Match,Suspension, ABS Bleed, Injector Coding, Power Balance, EGR Relearn, A/C Relearn,A/F Reset, Start/Stop Reset and more. it support 100+ special functions under "vehicle brand" menu.
- 【Recom-mended by YouTube Machinists】We are proud to tell that LAUNCH X431 PROS V+ 5.0 has been recom-mended as " Per-fect Overall Car Diagnostic Scanner " by famous editors, and also highly recom-mended by YouTube machinists.
- 【What Are the 2024 PROS V+ 5.0 Hardware Changes】With new in-house developed screen; 8.0 MP Pixel Rear Camera;Android 10.0 System; 2.4GHz&5GHz Dual-Frequency Wi-Fi, the transmission rate is 4Xfaster than old version; 4+64GB provides larger data memory; 6300mAh battery lasts 15+h work; CPU Updated to 2.0 GHz quard-core. greatly increased the speed of running multiple task; 8XFAST AUTO VIN technology;DBSCar VII connector equipped with indicator lights, which is more intuitive and user-friendly
- 【Technology Itself is Proof of Quality】LAUNCH DBSCar VII+Self-developed screen.Using USB type A/USB type C connectors and DBSCar VII VCI connector can make the process of diagnosing and matching faster and more stable, DBSCar VII connector equipped with indicator lights, which is more intuitive and user-friendly. The latest self-developed screen from LAUNCH, in addition to its strong anti-fall ability, is different from other launch models in sensitivity and touch.
- 【2024 Newly Added CANFD】With the CANFD Connector, you can seamlessly diagnose a wider range of vehicle models (up to model year 2024, see image below for supported models) using advanced CANFD protocols. Gone are the days of being limited to certain models - now you can confidently handle the latest models, even those with the most advanced systems.
- 【Bi-Directional+Online Coding+Over 37 Reset Services+Adaptation+Initialization+ Matching】PROS V+ 5.0 scan tool Elite also support:K-EY programming,Gear/ SAS/ EPB/ TPMS/ IMMO/ BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset,ABS Bleed, Injector coding.Gives you the ability to use dealership level relearn procedures to complete repairs.You can get 100+ advanced special functions under the"vehicle brand"-"menu"-"system" - "special functions".
- [ALL IN ONE FUNCTIONS IN YOUR HAND] Upgraded of LAUNCH X431 Elite, 2024 LAUNCH X431 Elite 2.0 PRO fit for BMW OBD2 Scanner equipped with advanced Android 8.1 OS & 4'' Touchscreen, which fast boot-up to make diagnostic smoother, offering an Easier & Faster operating experience for you. Also be feature-rich: In-depth Full System Diagnosis, Full Bi-directional Control, ECU Coding, All Services, 10 Full OBD2 Function, Auto VIN, Lifetime Update. A Must Have for BMW/MINI/Rolls Royce Owner.
- [ALL MAINTENANCE SERVICE] Fit for BMW/Mini/Rolls-Royces, LAUNCH X431 Elite 2.0 PRO diagnostic scaner offers ALL services, including Oil/EPB Reset, ABS Bleeding, Idle Speed, D.PF Regen, Ride Height Adjustment, Auto Start-Stop, Transmission Relearn, Delete Transport Mode, etc. *It is also a battery registration tool dedicated to BMW cars (also for different type&capacity). Get All services from "Diagnose>Automatically Search>Special Funciton". Check compatibility before purchase.
- [ADVANCED ECU CODING, CUSTOMIZE CAR EASILY] 2024 LAUNCH X431 Elite 2.0 PRO fit for BMW bidirectional scan tool has fully upgraded with advanced ECU coding. It supports Component Matching, Flash Hidden Functions, Customize OE-settings,etc. to optimize car performance. You can activate higher-level functions or disable annoying features, like Auto Rear Mirror Folding, Auto Door Lock/Unlock, Seat Belt Warning Off. NT710's coding ONLY for BMW's F & E chassis; our's can for F/E/G/I and etc. chassis.
- [POWERFUL BI-DIRECTIONAL CONTROL/ACTIVE TEST] LAUNCH X431 Elite 2.0 PRO fit for bmw obd2 scanner, inherits the powerful bi-directional control features of LAUNCH X431 series. It allows you to control the system or component for active test on BMW/Mini/Rolls-Royce cars, helping check if the car actuators are all in good condition, such as windows, rear mirrors, wipers, horn test. You can also use it to recalibrate, readapt or reconfigure for some components after making repairs or replacement.
- [OE-LEVEL ALL SYSTEMS DIAGNOSTIC FOR YOUR BIMMER] As the Top-Dog in the market, LAUNCH is famous for its powerful diagnostic functions. 2024 newly upgraded LAUNCH X431 Elite 2.0 PRO fit for BMW/Mini/Rolls-Royce full diagnostic tool, provides you with All-Around & In-Depth diagnostic for all available modules. It supports to read/clear codes, view data stream, retrieves freeze-frame, read ECU information, and etc., which make you easily know the car situation and finger out problems soon.
- 💪【NOTE: Please Check Compatibility Before Order】ABS bleed works with limited Specific Vehicle models, most vehicle Year under 2015 or older vehicles, For GM, up to 2018. All the functions are Not universal for each vehicle. Please contact us back through 👉Autelchoice @ outlook . com to check the compatibility before order, offer your detail Car Model, Year, VIN# (IMPORTANT), and the functions you need, and you will get the available solution in 12 hours.
- 💪【ABS Auto Bleed & ABS Bi-Directional Control】Autel scanner allows you to check the operating conditions of the Antilock Braking System, such as Automated Bleeding, ABS Brake Bleeding enables technicians and home mechanics to bleed air out of the ABS module and saves you time and money. Use this to first bleed the ABS module which will force any air into the brake lines. Then you can do a brake bleeding as usual. Note: Your vehicles must be programmed by the manufacturer to perform auto-bleed.
- 💪【 Hot Service Functions for Limited Vehicles】Service & Special functions such as ABS Automated Bleed, Oil Reset, ABS, SRS, EPB, SAS, BMS, Airbag are limit. Please email us back through 👉Autelchoice @ outlook . com to check the compatibility before order by offering your detail Car Model, Year, VIN# (IMPORTANT), and the functions you need, you will get the available solution in 12 hours.
- 💪【ABS, SRS Diagnosis & OBD2 Function cover 10 Modes】 MaxiCheck Pro auto bleed scanner performs ABS, SRS Scan to read and clear ABS, SRS, OBDII fault codes, covers all 10 modes of OBD2 tests including read & clear codes, view freeze frame data, I/M Readiness Status(Smog Check), Component Test, O2 Monitor Test, On-Board Monitor Test, Live Data, DTC Lookup, Vehicle Info, Module Present on ALL OBD2 compliant vehicles.
- 💪【Lifetime Free Updates, 1-Year Warranty, 24/7 Tech Support】Customer service team is available for 24 hours 👉Autelchoice @ outlook . com if you need any Tech Support or After Service, we will offer solutions or a full refund. NOTE: Japanese vehicles like Toyota, Honda. Please check with a dealership whether your car comes with the Auto Bleeding before purchase.
- 🚘➤ 【Bi-Directional Control/Active Test】 A30 PRO BT wireless car automotive scanner support actuation/active tests which control various subsystems, parts & components like fuel pump test, valves, wipers, window, door, sunroof, headlamps and etc to perform active test to check its functionality. Note: Please send VIN(17 digits) to ➤Xtooldirect @ outlook . com➤ to check compatibility.
- 🚘➤ 【OE Full Systems Diagnostic & Smart AutoVIN】 With AutoVIN/AutoScan, only one click, you can easily scan your car’s detailed version information, A30 PRO bidirectional OBD2 scanner diagnostic tool with complete capabilities for read and clean codes, view live data like transmission fluid temperature, cylinder balance rates, engine rpm, view freeze frame, perform bi-directional controls, read ECU info, etc.
- 🚘➤ 【15+ Reset Servcies Meet Your Needs】 XTOOL A30 PRO bi directional auto diagnostic scanner with abs bleed, key programming, supports 15+ special functions including: ABS Bleeding, Oil Reset, Injector Coding, IMMO Key Programming, Headlight, Air Suspension, Throttle Relearn, BMS Reset, EPB Rest, SAS Reset, Gear Learning, Transmission, Tire Pressure Reset, Airbag Repair. NOTE: Can not support Mileage Correction. All Functions does NOT work for all vehicles! Please send VINs to ➤Xtooldirect @ outlook. com➤to check compatibility.
- 🚘➤ 【ABS Auto Bleed Scan Tool 】➤ A30 PRO bi-directional car scanner diagnostic scan tool also has the ability to perform ABS Brake Bleed function to cycle the ABS pump to bleed the air out of the ABS module to get firm brake pedals. Note: Your vehicles must be programmed by the manufacturer so that can perform auto-bleed. NOT ALL vehicle makes and models are capable of perform the auto bleed. Please contact us for confirm before order.
- 🚘➤【Responsive Touch Screen + BT Connection + Multi-Lingual Menu】A30 PRO odb2 scan tool diagnostic scanner Equipped with easy to use responsive touch screen and adopting latest Auto VIN scan technology, you can start all modules diagnostics at a few touches of your fingertips and get the job done efficiently. This handheld wireless OBD2 scan tool comes with 15+ menu languages including Spanish, French etc. Please send us S/N of the tool to change menu language.
- 👍【2024 LAUNCH NEW RELEASED FULL FUNCTIONAL SCANNER】 LAUNCH X431 PRO ELITE comes with✅Full Bi-directional Control✅ECU/Online Coding✅37+ Services✅All Systems Diagnostics✅K-ey IMMO✅F.C.A AutoAuth✅CANFD DOIP✅ V.A.G Guide✅ Refresh Hidden Functions✅Auto Vin✅Remote Control✅20,0000+ Vehicle Coverage✅ 25 languages✅12-in-1 Data Stream✅8 Extension Modules Supported(TPMS,XPROG 3,Oscilloscope ...) 👉X431 PRO ELITE combine all the hot functions of comprehensive scanners according to the customer's favorite need.🎁GIFT🎁 :Such as BST360 Battery Tester or TPMS EL-50448 Activation Tool or obd2 Extension Cable etc
- 👍【FULL BI-DIRECTIONAL CONTROL】X431 PRO ELITE Factory-Level scanner is capable of full bi-directional controls (active test) over various vehicle sub-systems and components like fuel pump test, radiator fan, cooling fan test, injector kill tests, relays,coils, solenoid valves, throttle, lights, abs motor pump, headlights, A/C clutch, windows/doors/roof/wipers etc. 🚩The bi-directional obd2 scanner can quickly help you to check if a system or component goes well,Improving 200% Efficiency.
- 👍【FULL ADVANCED FUNCTIONS: ECU CODING, V.A.G GUIDED...】LAUNCH X431 PRO ELITE diagnostic tablet can perform Online ECU coding for 95% cars, Component Matching, PMI, Adaptive Data Reset, V.A.G Guided,Power Balance,Online Calibration,Online Parameterization to diy vehicle settings and disable annoying features like seatbelt alarm, speed limiter,daytime lights and reveal hidden functions like rear-view mirror etc. 🚩The car scanner is better than other brands' scanners: More feature.
- 👍【HOT 37+ RESETS/CALIBRATION/INITIALIZATION/】LAUNCH X431 PRO ELITE compatible with 150+ car makes 1996-2024 and offers 37+ HOT services including Oil Reset, EPB, SAS Calibration,DPF, BMS, Throttle, TPMS Reset, Gearbox Match, Suspension, ABS Bleed, IMMO K-eys,Injector Coding...You will get 300+ resets under "vehicle brand" >"system">"special functions".🚩This x431 diagnostic tool that is most worthwhile for DIYers, mechanics, and tire shops.
- 👍【8 EXPANSION MODULES SUPPORTED 】Support ADAS, VideoScope, Sensor Box, Endoscope,Oscilloscope,Battery tester,Wifi Printer,TS GUN, PROG 3 etc.➤ADAS Kit to assist ADAS calibration;VSP-600 VideoScope to check unseen parts of the engine, fuel tank etc.;S2-2 SensorBox to simulate vehicle sensor faults;O2-1 ScopeBox Oscilloscope to quickly acquire circuit signals;Battery Tester to do battery test;Printer to print out diagnostic reports; TS GUN: Activate all sensors,TPMS relearn,Program LAUNCH sensors;X-PROG 3🚩All are sold separately to meet your various needs.
- 👉[Powerful Diagnostics, Cheaper Spending] LAUNCH always puts users first! 2024 newest x431 scanner, LAUNCH X431 PROS ELITE, optimized hardware to provide faster & more stable diagnoses, and integrated all advantageous high-end functions to bring your repair to a new level with online coding, personalization, V.A.G guided function, all-system diagnosis, supporting CANFD & DoIP, etc. It can work on 1996-2024 cars, and it provides 2-Year NO-fee updates & 5-Year warranty. Buy with confidence!
- ✅[Advanced Coding, Personalize Car Needs] Based on the powerful auto diagnostic technology, LAUNCH X431 PROS Elite scanner features advanced online coding for BMW, MIMI, Citroen, Renault, Au~di, VW, Benz,etc., allowing you to replace/recode new modules. As to offline coding, this LAUNCH scan tool levels up personalized settings, such as flash auto start-stop, folding mirrors, interior lights; retrofitting new fog lights/TPMS for new enjoyment; modifying values to get more hidden functions, etc.
- ✅[37+ Services Do Adaptation+ Initialization + Matching] The naturally intuitive "Service Functions" menu empowers you to quickly start module services, including Oil Reset, Brake/SAS/TPMS/Battery/Tyre Reset, etc. Much more than these 37+ reset functions, go through“Vehicle Brands-Systems-Special Functions” to get an extra 100+ diagnostic functions that work on learning & matching, such as NOX Sensor Reset, Sunroof Reset, Lang Change, etc.
- 👍[2024 Optimized Hardware, Go Faster & Stable Efficiency] LAUNCH X431 PROS ELITE car diagnostic scanner completely upgraded its hardware with stable 2.0GHz 4-core CPU for smoother processing, extendable 4+64GB memory to save enough vehicle diagnostic data, 6000mAh battery lasting longer use time. 2.4 &5.0 GHz WiFi ensures more stable communication of vehicle data. 👉Please note, this scanner is wired for diagnostics, which ensures that your diagnostics are more stable and reliable.
- ✅[All-System Diagnostics & Bi-directional Control, Best Trouble-Solver] Fully meet users’ needs, LAUNCH X431 PROS ELITE scanner for car adds 1000+ active tests to pinpoint problem location, and enhances all-system diagnostic power in reading/clearing codes, viewing live data, etc. Although you can see the same slogans of these functions on other car scanners, LAUNCH definitely outperforms in vehicle coverage and accurate diagnostic results, greatly improving repair efficiency.
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SEOCONTENT-START
June 2023 TechTIPS Page 1 of 17 Subaru Service and Technical Support Line Newsletter ©2023 Subaru of America, Inc. All rights reserved. 01 TechShare QMR of the Month We are pleased to announce this month’s TechShare QMR of the Month Winner: Robert Bedarbis from Wayne Subaru in Pompton Plains, NJ Robert created a high quality QMR using TechShare reporting on customer’s concern of EyeSight, traction control, and hill descent lights being illuminated while driving. Robert’s report included detailed diagnostic steps and high-quality photos. Please refer to the following link to review the TechShare QMR in detail: TS-234932 In appreciation for going the extra mile and sharing his experience with us, Robert will be receiving the following from his District Service Quality Manager: $500.00 Snap-On gift card SUBARU TECHLINE HOLIDAYS & HOURS OF OPERATION Mon. – Thurs. 8:30AM – 7:30PM EST Friday 10:30AM – 5:00PM EST Saturday 9:00AM – 3:00PM EST Articles Contained in this Issue Click on a title below to jump to the article. Click the date located in the footer to return to page 1. CODE ARTICLE………………………………………………………….PAGE (00) STIS New Releases………………………………. 16 (01) QMR of the Month………………………………..1-2 (01) QMR of the Month Award Presentations………………………………………… 2 (01) Towing a Subaru Revisited……………………3-5 (12) Windshield Wiper Cowl Fitment and Deformation………………………………….5-6 (15) 24MY Crosstrek / Impreza Wide Angle Mono Camera Cover Removal……………….7-8 (15) Gen 4 EyeSight – Wide Angle Mono Camera Calibration…………………………….9-10 (20) Solterra Front Camera Calibration…………. 11 (20) Solterra Diagnostic Procedures for P15B071 & B14FC71…………………………12-15 ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT Continued on the next page June 2023 The Subaru TechTIPS newsletter is intended for use by professional Technicians ONLY. Articles are written to inform those Technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained Technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, Baja, Tribeca, BRZ, XV Crosstrek, Ascent, Crosstrek Hybrid, Solterra and “Quality Driven” are Registered Trademarks. home Independence Day: (Closed) Tuesday, July 4, 2023 Continued on the next page June 2023 TechTIPS Page 2 of 17 01 QMR of the Month (CONTINUED) The other regional winners selected from TechShare QMRs submitted during April 2023 were: • Collin Bonholzer from Rairdon’s Subaru of Auburn • Jacob Wolff from Gillman Subaru • Joshua Beaudoin from Patriot Subaru • Luis Hernandez from Farrish Subaru Any Subaru Technician can participate in the TechShare QMR of the Month program. See the November 2022 issues of TechTIPS for full details. You just might see your name and photo in a future issue of TechTIPS! 01 QMR of the Month Award Presentations As part of our “enhanced” QMR of the Month recognition program, we will include a photo (whenever available) of the recipient’s award presentation in TIPS. The winner selected from QMR of the Month submissions received during April 2023 was Rob Bedarbis, Technician at Wayne Subaru, Pompton Plains, NJ. Rob is shown above (right/center) after being presented with his $500.00 Snap-On Gift Card and Neiko Flashlight. To his right Subaru of America’s District Service and Quality Manager Jim Colamarino, and Wayne Subaru’s Service Manager Jerry Ciriaco. To his left is Wayne Subaru’s Parts and Service Director Rob Lesko. Congratulations and THANK YOU to our April 2023 QMR of the Month Award recipient! Continued on the next page June 2023 TechTIPS Page 3 of 17 01 Towing a Subaru Revisited There are multiple TechTIPS related to towing Subarus from 8/93, 10/93, 3/97, 2/01, 7/05, 9/13 and 10/13. There is also TSB 01-162-05 which is specific to just the STi. Below is an overview of how to tow Subaru vehicles. Using a flat-bed tow truck is the recommended method to transport a Subaru. Always refer to the specific Owner’s Manual for the vehicle in question for recommended towing procedures. • All 5 speed manual transmission vehicles can be towed with all 4 wheels on the ground. You must leave the shifter in neutral and the steering wheel unlocked (key in ACC position). • For 6 speed manual transmissions found in the WRX STi, you must follow TSB 01-162-05. • All BRZ models must be towed using a flatbed tow truck with all 4 wheels off the ground. Flat towing is not allowed for both 6AT and 6MT models. • Legacy, Outback, Forester, Impreza, WRX and Crosstrek models equipped with a 6-speed split case manual transmission can be towed with all 4 wheels on the ground. Again, leave the steering wheel unlocked (key in ACC position) and the shifter in neutral. • For CVT, 5 AT and 4 AT-equipped vehicles, you can tow the vehicle with all the wheels on the ground, but you cannot exceed 20 MPH and must not travel further than 31 miles or transmission damage will result. For further distances and higher speeds, the vehicle must be transported on a flatbed truck with all 4 wheels off the ground. • Crosstrek Hybrid 19MY-Current – Must be towed using a flatbed tow truck with all 4 wheels off the ground. June 2023 TechTIPS Page 4 of 17 Continued on the next page 01 Towing a Subaru Revisited (CONTINUED) • Crosstrek Hybrid 14MY-16MY – Can tow the vehicle with all the wheels on the ground, but you cannot exceed 20 MPH and must not travel further than 31 miles or transmission damage will result. For further distances and higher speeds, the vehicle must be transported on a flatbed truck with all 4 wheels off the ground. • Solterra – The recommended procedure is a flatbed tow truck. If a tow truck is not available in an emergency, the vehicle may be temporarily towed using emergency towing eyelets. This should only be attempted on hard surfaced roads for short distances at under 18 mph (30 km/h). A driver must be in the vehicle to steer and operate the brakes. The vehicle’s wheels, drive train, axles, steering and brakes must be in good condition. If the EV system is off, the power assist for the brakes and steering will not function, making steering and braking more difficult. For detialed procedures please refer to the Solterra Owner’s Manual, starting on page 511 – MSA5M2330A_STIS (A6718BE-A)-Opt.pdf (subarunet.com) June 2023 TechTIPS Page 5 of 17 Continued on the next page 01 Towing a Subaru Revisited (CONTINUED) 12 Windshield Wiper Cowl Fitment and Deformation When servicing a wiper cowl or inspecting a vehicle with a concern of the wiper cowl warping, there are a few important things to consider. Has the windshield previously been replaced? Has the wiper cowl previously been replaced or removed for service? This will help to determine if the issue is due to a damaged part or if it may be due to poor fitment resulting from improper windshield installation. There are a few inspections that can be made to determine the issue, even if this information cannot be obtained. When inspecting a wiper cowl for deformation and improper fitment, inspect the tabs of the cowl for indications of improper installation. White discoloration can be seen on the black tabs as an indication of improper installation. Continued on the next page June 2023 TechTIPS Page 6 of 17 12 Windshield Wiper Cowl Fitment and Deformation (CONTINUED) When removing or installing the wiper cowl, it is important to always follow the directions in the Service Manual as to not damage any components. Refer to the October 2011 TechTIPS for suggestions on removal. When installing, be mindful of the cowl tabs so they do not bend (see above). If the wiper cowl is deformed, replace with a new part. When installing the cowl, it is important to follow the recommended steps in order. 1. Verify the cowl is centered by lining up the indicator shown below. 2. Make sure when pressing the protector of the cowl panel against the glass, insert the cowl’s retaining claws under the glass. 3. Start with the center clip first, then the work towards the outer clips. If these components appear normal, inspect the windshield for proper installation. Check the condition of the locating pins on both corners of the top. Removal of interior components will be necessary to make these inspections. There have been cases where removal of these locating pins has been made during windshield installation. If the windshield is not properly installed onto the locating pins, the windshield may not be able to correctly line up with the wiper cowl. Continued on the next page June 2023 TechTIPS Page 7 of 17 15 24MY Crosstrek / Impreza Wide Angle Mono Camera Cover Removal The Gen 4 EyeSight system on the 2024 Crosstrek and Impreza now incorporates a unique Mono Camera cover assembly that requires a certain amount of finesse during the removal process to prevent potential damage to the windshield attaching clips. If damage does occur to the windshield clips the windshield will require replacement. The EyeSight and Mono camera calibrations will both need to be performed after any windshield replacement. Use extreme caution when removing this cover to avoid damage during removal. Continued on the next page June 2023 TechTIPS Page 8 of 17 15 24MY Crosstrek / Impreza Wide Angle Mono Camera Cover Removal (CONTINUED) The following camera cover removal technique has been found to provide the least amount of risk for clip breakage: 1) Apply a strip of masking tape to the windshield 5mm from the front edge of the Mono Camera cover as a reference point. 2) Using your right hand, apply pressure in a leftward direction on the right side of the Mono Camera cover while maintaining leftward pressure, use your left hand to apply a firm, straight forward, single “bump” on the left side of the camera cover as shown. Once the left side has disengaged, complete the removal, if needed, carefully shift the cover to the right to release the right-side clip on the windshield. (NOTE: Do not “Bump” aggressively or allow the camera cover to travel more than 5mm during the left-side cover release.) 3) Remove the masking tape. Continued on the next page June 2023 TechTIPS Page 9 of 17 15 Gen 4 EyeSight – Wide Angle Mono Camera Calibration The EyeSight Stereo Camera and Wide Angle Mono Camera require separate calibration procedures. Both calibrations are required whenever the windshield is replaced or if the camera is removed. When performing the Wide Angle Mono Camera calibration on Gen 4 Eyesight equipped vehicles, the chart used for calibration needs to be printed. It does not have a tool number and cannot be ordered. Techline has received reports stating that printing these charts to the correct size and scale is difficult with the average printer at the retailer. It is recommended to have the chart printed by a commercial printer such as Office Depot, Fed Ex, or a local printing business. They have the equipment to print large images to the correct scale. The measurments provided for the finished chart is the size of the entire black box, not just the white squares. It is recommended to put the 3 printed charts onto foam board so they can be used repeatedly without needing to have them reprinted. Once the panels are printed, they can be mounted on a white board as has been recommended for the EyeSight Stereo Camera chart. The vehicle and chart setup procedure are similar to the EyeSight Stereo camera calibration. The click path for the Wide Angle Mono Camera calibration is shown below. Please review TSB 07-211-23 for more information on the Wide Angle Mono camera calibration. Continued on the next page June 2023 TechTIPS Page 10 of 17 15 Gen 4 EyeSight – Wide Angle Mono Camera Calibration (CONTINUED) Once the 3 charts are printed make sure to verify all measurements shown in STIS. It should look similar to the image below once completed. NOTE: The Solterra front camera uses a similar chart for calibration. The size of the printed charts is NOT the same. The charts needed for Solterra front camera calibration and Gen 4 Wide Angle Mono camera calibration cannot be interchanged. Continued on the next page June 2023 TechTIPS Page 11 of 17 20 Solterra Front Camera Calibration When performing the Front Camera Target Adjustment, there has been some confusion on where the chart needs to be placed as the Service Manual does not indicate a distance from the front of the vehicle. This is because the chart is to be placed against the front bumper as indicated by point B. The same will be done with the rear target panel for point A. Refer to the Solterra TRB or the Service Manual for the full calibration procedure. Continued on the next page June 2023 TechTIPS Page 12 of 17 20 Solterra Diagnostic Procedures for P15B071 & B14FC71 P15B071: Hybrid/EV Electronics Coolant Distribution Valve Actuator “A” Actuator Stuck B14FC71: Three-way Flow Adjustment Valve (HT Coolant Circuit) Actuator Stuck The Service Manual diagnostic procedure for these two DTCs listed will be revised. Until STIS is updated, please follow the procedure listed in this TIP if either DTC is found. If the auxiliary battery (12V Battery) and/or the valve* connectors were disconnected within approximately 95 seconds after “Ready_OFF” (Ignition off), the location recognition of the valves will be incorrect at the next “IG_ON” (Igntion on), and the DTCs will be detected. *P15B071 = 5-way valve (water control valve) *B14FC71 = 3-way valve (Heater control valve) Until the service manual is revised, perform the following steps BEFORE performing the active test described in the service manual. 1. Remove the ECU-B No.5 fuse within 60 seconds after ignition switch is turned off. 2. Wait at least 30 seconds, then install the ECU-B No.5 fuse. 3. Turn the ignition switch to ON. 4. Follow the GTS screen descriptions below and Clear the DTCs. Perform the active test. If the results are all within specification,, the repair is complete. This procedure will remain in effect until the Service Manual is revised. Continued on the next page June 2023 TechTIPS Page 13 of 17 20 Solterra Diagnostic Procedures for P15B071 & B14FC71 (CONTINUED) P15B071 Active Test Continued on the next page June 2023 TechTIPS Page 14 of 17 20 Solterra Diagnostic Procedures for P15B071 & B14FC71 (CONTINUED B14FC71 Active Test Continued on the next page June 2023 TechTIPS Page 15 of 17 20 Solterra Diagnostic Procedures for P15B071 & B14FC71 (CONTINUED) To help prevent these DTCs from setting, always follow the recommendation in the Service Manual to wait at least 3 minutes after shutting the igntion off before disconnecting the negative battery terminal of the auxiliary battery (12V battery). Continued on the next page June 2023 TechTIPS Page 16 of 17 00 STIS New Releases ITEM CODE ITEM TYPE TITLE CREATED DATE SOA567C100 Accessory Installation Guide Thule Rooftop Tent – (all vehi… 15-Jun-23 SOA567C200 Accessory Installation Guide Thule Awning – Roof Mounted – … 15-Jun-23 16-132-20R Technical Service Bulletin Diagnostic Information for All… 13-Jun-23 16-136-22R Technical Service Bulletin Vibration & Possible Judder Co… 13-Jun-23 WRG-22 Subaru Product/Campaign Bulletin Halogen Headlamp Low Beam & Si… 13-Jun-23 04-29-23R Technical Service Bulletin Electronic Power Steering Repr… 12-Jun-23 07-222-23 Technical Service Bulletin Climate Control Settings / Und… 9-Jun-23 All revised publications are highlighted in yellow. Continued on the next page June 2023 TechTIPS Page 17 of 17 *** Now you can e-mail your TechTIPS input and suggestions to: tech@subaru.com *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! Model: Year: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 9103; Camden, NJ 08101-9877. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code:
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