2020 Subaru STARLINK Quick Guide

SEOCONTENT-START

Love. It’s what makes a Subaru, a Subaru.
2020
Quick Guide
© 2019 Subaru of America, Inc. All rights reserved.
Contents may not be reproduced in whole or in part without prior written permission of
publisher. Specifications in this Guide are based on the latest product information available
at the time of publication. Some images shown are for illustration purposes only. Some
equipment shown in photography within this Guide is optional at extra cost. Specific
options may be available only in combination with other options. Specific combinations
of equipment or features may vary from time to time, and by geographic area. Subaru
of America, Inc. reserves the right to change or discontinue at any time, without notice:
Prices, colors, materials, equipment, accessories, specifications, models and packages,
without incurring any obligation to make the same or similar changes on vehicles
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Aha™ is a trademark of Harman International Industries, Inc. Alcantara® is a registered
trademark of Alcantara S.p.A., and Alcantara is produced by the Toray Group. App Store®
is a registered trademark of Apple, Inc. Apple® is a registered trademark of Apple, Inc.
BBS® is a registered trademark of BBS Kraftahrzeugtechnik, AG. Bluetooth® is a registered
trademark of Bluetooth SIG, Inc. Brembo® is a registered trademark of Freni Brembo,
S.p.A. GreenEdge® is a registered trademark of Harman International Industries, Inc.
Harman Kardon® is a registered trademark of Harman International Industries, Inc. HD
Radio® is a registered trademark of iBiquity Digital Corporation. HomeLink® is a registered
trademark of Prince Corporation, a wholly owned subsidiary of Johnson Controls. iHeart®
Radio is a registered trademark of iHeartMedia, Inc. iPod® is a registered trademark of
Apple, Inc. iTunes® is a registered trademark of Apple, Inc.
Metal-Matrix Diaphragm (MMD®) is a registered trademark of Harman International
Industries, Inc. MirrorLink™ is a trademark of Car Connectivity Consortium, LLC. Pandora®
is a registered trademark of Pandora Media, Inc. Siri® is a registered trademark of Apple,
Inc. Smart Way® is a registered trademark of the U.S. Environmental Protection Agency.
Stitcher™ is a trademark of Stitcher™, Inc. TORSEN LSD® is a registered trademark of
JTEKT TORSEN North America, Inc. SiriusXM® All Access Radio is a registered trademark
of SiriusXM Radio, Inc. SiriusXM Traffic® and SiriusXM Travel Link® are registered
trademarks of SiriusXM Radio, Inc. Added Security, Crosstrek, Forester and Outback are
registered trademarks of Subaru of America, Inc. BRZ, EyeSight, Impreza, Lineartronic,
Legacy, Subaru, SUBARU BOXER, WRX, STI and X-MODE are registered trademarks of
Subaru Corporation. Confidence in Motion and SUBARU STARLINK™ are trademarks of
Subaru Corporation.
TABLE OF CONTENTS
2 PURPOSE OF THIS GUIDE
3 OVERVIEW
7 STARLINK HOME
9 CREATING A DRIVER PROFILE
11 MULTIMEDIA
13 PHONE
15 APPS
19 SUBARU STARLINK™ SAFETY
AND SECURITY
22 MAPS (if equipped)
27 SETTINGS AND UPDATES
32 APPENDIX: HOW TO
2
PURPOSE OF THIS GUIDE
FORWARD
Congratulations on choosing a Subaru vehicle! This Quick Guide is designed to provide
information on the basic operation and key features of your Subaru vehicle. The Quick
Guide is not intended as a substitute for the Owner’s Manual. We strongly encourage you
to review the entire Owner’s Manual to ensure complete understanding.
ADDITIONAL RESOURCES
If you’re having difficulty using any of the functions outlined in this guide, you can get more
information from the following sources:
Your Subaru Owner’s Manual:
Located in the glovebox
Online Subaru Owner’s Resources:
www.subaru.com/owners
Subaru Customer Support:
www.subaru.com/customer-support
1-800-SUBARU3 (1-800-782-2783)
Scan to get the SUBARU STARLINK™ App.
Scan to get the MySubaru App.
Scan to learn more
about Owner’s
Resources.
Scan to learn more
about Customer
Support.
3
OVERVIEW
OVERVIEW OF YOUR MULTIMEDIA SYSTEM
SUBARU STARLINK™ Multimedia combines the radio along with the ability to connect
your phone* through Bluetooth® to the radio for making calls, sending text messages and
listening to your favorite songs that are on your phone.
*Compatible smartphone and application required. For applications to operate, latest version of each application required.
Data provided by smartphone is displayed on the Touchscreen. Some state laws prohibit the operation of handheld
electronic devices while operating a vehicle. Smartphone apps should only be launched when vehicle is safely parked.
Your wireless carrier’s rates may apply.
Various Systems
Depending on your model and trim level there are several types of SUBARU STARLINK™
Multimedia systems. Some of the functions described in this guide will vary by system.
• 6.5-inch Multimedia
• 6.5-inch Multimedia Plus
• 7.0-inch and 8.0-inch Multimedia Plus
• 7.0-inch and 8.0-inch Multimedia Navigation
BUTTONS
Radio Functions
1 Power/Volume Control
Press the power/volume control knob for on or off;
rotate the knob to control the volume.
2 Radio
Press the “RADIO” button to display the AM/FM/
SXM screen. Touch the source you want to hear.
3 Media
Press the “MEDIA” button to display the media screen. The sources connected will
display in white. Touch the media source you want to hear.
4 Tune
Rotate the knob to change the channels.
5 Seek
Press to select the next or previous radio frequency or audio track.
CD Player Functions (if equipped)
6 Load
Insert disc into the slot. The CD will automatically be drawn in and will begin playing
at the first track.
7 Eject
Press to remove the CD.
Other Functions (if equipped)
8 Home
Displays the home screen.
9 Map
Displays the map/navigation screen.
10 App
Displays the installed apps.
1
2
5 3 5
4
7
6
8
9
10
4
* 8-inch with Navi system only
** The operations may not be performed on all screens.
OVERVIEW
Controlling the Volume
Adjusting the Volume: Turn the “VOLUME” knob to adjust the volume. The volume stays
at that level after an ignition cycle.
Muting the Volume: Press and release the knob once to mute or un-mute the audio. It will
un-mute automatically after an ignition cycle.
Turning the System Off: Press and hold the knob for about three seconds to turn the
system off. The system remains off after an ignition cycle. Press the knob to turn it
back on.
TOUCHSCREEN
Operations are performed by touching the screen directly with your finger.
MOTION ACTION USE
Touch
Quickly touch and release once.
Changing and
selecting various
settings
Double Touch with one finger*
Quickly touch and release twice with one finger.
Enlarging the scale
of the map screen
Double Touch with two fingers*
Quickly touch and release twice with two fingers.
Reducing the scale
of the map screen
Drag**
Touch and drag your finger on the screen to move
the screen to the desired position.
• Scrolling the lists
• Scrolling the
map screen*
Swipe**
Quickly move the screen by swiping with
your finger.
• Scrolling the lists
• Scrolling the
map screen*
Pinch*
Move your two fingers further apart (pinch-out) to
zoom in on the map. Move your two fingers closer
together (pinch-in) to zoom out on the map.
Changing the scale
of the map screen
5
STEERING WHEEL CONTROLS
1 Presets/Skip: Press to toggle through your presets
or change a track/media file. Press and hold to
fast-forward/rewind.
2 Volume: Push the switch up/down to
increase/decrease volume.
3 Source: Press to change audio between radio
sources and media modes.
4 Voice Recognition: Press to initiate the built-in voice
recognition system. If you have an Android or Apple device
paired, this may also initiate Google Assistant or Siri functionality.
5 Call: Press to receive/end a call without taking your hands off the steering wheel.
VOICE RECOGNITION
With SUBARU STARLINK™, simple voice commands can control
features like navigation, entertainment, phone calls, and, on select
models, climate control. A microphone is located in the overhead
console. You do not need to speak directly into it.
Visit www.subaru.com/engineering/starlink/multimedia.html for
more information.
Press the talk switch to start the voice recognition system. Press and
hold the switch to cancel it.
For help with what you can say with voice recognition, press the “Help” button on the
screen or press the voice recognition button and say “Help”.
Tips
The system may not recognize the voice command if:
• You speak too quickly or at a low or high volume.
• You are driving with a window open, the climate control system set on high or have the
ventilator directed toward the microphone.
• Passengers are talking while you are saying a voice command.
In some cases, you may not be able to use voice commands if the system cannot properly
recognize the command. Examples are:
• The command is incorrect or unclear. NOTE: Certain words, accents or speech
patterns may be difficult for the system to recognize.
1
4
5
3
2
Scan to learn more
about Subaru
Multimedia.
6
OVERVIEW
Common Commands
Below is a list of some of the common commands that you can use with the voice
recognition system. Please refer to your SUBARU STARLINK™ Owner’s Manual for a
complete list.
1 7.0-inch and 8.0-inch Multimedia Navigation system only
2 7.0-inch and 8.0-inch Multimedia Plus and 7.0-inch and 8.0-inch Multimedia Navigation system only
3 When the A/C is off, the A/C setting will not change even if the voice command is accepted
Limitations
Google Assistant: May not work with all devices or may not be compatible with the
audio system.
Siri Eyes Free: Only applies to iPhone when Bluetooth® is paired. In this case, you
may experience both built-in voice recognition system and Siri, depending on the
button pressed.
VOICE COMMAND FUNCTION EXAMPLE
Dial [Number] Places a call to the phone number Dial 555-123-4567
Call [Name] [Phone Type]
Places a call to the contact name
and phone type of the contact from
the phonebook
Call John Doe mobile
Navigate to [House
Number, Street, City, State]1 Sets a destination to the address Navigate to 1234 Main
Street, Lincoln, Washington
Show Map1 Displays the map screen Show Map
Where am I1 Displays current location on map Where am I
Tune to [Frequency]
(AM / FM)
Switches to AM/FM and tunes
to spoken frequency Tune to 99.5 FM
Preset [Number] Switches to the preset channel Preset 3
Satellite Channel
[Name / Channel Number] Switches to satellite channel number Satellite Channel
Prime Country 55
Set Fan Speed to [1-7]2 Sets the fan speed to the
spoken fan speed Set fan speed to 4
Set Temperature to
[Number]2, 3
Sets the temperature to the
spoken temperature Set temperature to 70
Help Changes to help screen Help
Phone Help Displays a list of voice commands
related to controlling your phone Phone Help
Media Help Displays a list of commands
related to the media Media Help
Radio Help Displays a list of commands
related to the radio Radio Help
Navigation Help1 Displays a list of voice commands
related to navigation Navigation Help
7
STARLINK HOME
The SUBARU STARLINK™ allows you to control your phone, media, radio, apps and
navigation systems from a single screen. It also allows you to customize the vehicle
settings to your preference.
HOME SCREEN ICONS
Phone – Allows you to place and receive
calls and text messages.
Map – Allows you to enter a destination and
have route guidance to get you where you
are going.
Settings – Allows you to change the
settings to your personal choice for select
systems inside the vehicle.
Add Shortcut – Allows you to add icons for various functions to the home screen.
Apps – Entertainment and convenience applications that can be used to enhance your
driving experience. The apps included are: MySubaru, Pandora, Travel Link, Android Auto,
SUBARU STARLINK™, Aha and Apple CarPlay.
Media – Allows you to play CDs, USB/iPod music or Bluetooth® audio by connecting to
the device.
Radio – Allows you to select a station to listen to as well as pause and playback
live radio.
REARRANGING ICONS
You can rearrange the home screen icons when the Home Screen Shortcuts function is
turned on.
To rearrange icons:
1. Select and hold the shortcut icon you want to move.
2. Drag the icon to the desired position and release.
3. To delete an icon, drag the icon to the bottom of the screen and release.
8
STARLINK HOME
ADDING SHORTCUTS
You can add shortcut icons for various functions to the Home screen when the Home
Screen Shortcut function is turned on.
To add icons, press the “Home” button.
1 Select “Add Shortcut”.
2 Select the desired function.
3 Select the desired
shortcut function.
4 Check that the shortcut icon is
displayed on the Home screen.
9
CREATING A DRIVER PROFILE
WHY YOU SHOULD CREATE A PROFILE
Creating a Driver Profile provides many benefits beyond just “Pairing” a phone. The
profile records and remembers station presets, sound preferences, home and work
address (if equipped with navigation), phone favorites, screen icons and placement, and
the background wallpaper.
HOW TO CREATE A PROFILE
To create a driver profile:
1 From the Home screen,
select “Settings” then
“Driver Profile”.
2 Select “Add New Profile”.
3 Touch name to display the
keyboard screen then type your
name. Now touch “Next” on this
screen and the following screen.
10
CREATING A DRIVER PROFILE
HOW TO CREATE A PROFILE (continued)
4 Select a paired phone or pair a
new phone (see step-by-step
directions to pair a phone in t
he How To Appendix). Then
select “Next”.
5 Enter a home and work address
(if equipped with navigation).
Then select “Next”.
6 Select a Wallpaper then
select “Next”.
7 Select “Finish”.
Retrieving a Driver Profile
There are two ways to retrieve a driver profile. The system may automatically retrieve the
profile once you are in your Subaru with the radio on and your phone’s Bluetooth® active.
You can also manually retrieve or change the profile by following these steps:
1. Press the “Home” button and then select “Settings”.
2. Select “Driver Profile” and then select the profile you want to use and finally
select “Back”.
11
MULTIMEDIA
RADIO
AM/FM Radio
Your Subaru is equipped
standard with AM/FM radio
which includes HD Radio™.
HD Radio™ technology is the
digital evolution of analog AM/
FM radio. Your radio has a
special receiver which allows
it to receive digital broadcasts (where available) in addition to the analog broadcasts it
already receives. Digital broadcasts have better sound quality than analog broadcasts
as digital broadcasts provide free, crystal clear audio with no static or distortion. Visit
www.hdradio.com for more information and a guide to available radio stations and
programming.
Satellite Radio
A SiriusXM® Satellite Radio is
a tuner designed exclusively to
receive broadcasts provided
under a separate subscription.
After a free trial period, a
subscription is necessary to
continue service. For more
information or to subscribe, visit www.siriusxm.com.
Setting Presets
You can preset 18 stations. Preset 1 can be a
SirusXM® station while preset 2 can be an FM
station allowing you to switch from SXM to FM
with a single button press. To do this:
1. Tune to the desired channel.
2. Press and hold one of the desired preset
station buttons.
Scan to learn
about HD Radio.
Scan to learn
more about
SiriusXM Radio.
12
MULTIMEDIA
MEDIA
Bluetooth®
Your Subaru has Bluetooth® hands-free technology to manage your phone and audio
systems. Bluetooth-enabled mobile phones link directly through your Touchscreen
automatically, once connected. Receive and initiate calls or play music directly from your
device while keeping it stowed for safety.
To pair a Bluetooth® device to the Touchscreen, see page 32 for Android devices or
page 36 for Apple devices.
CD (if equipped)
The CD player holds a single disc only. To access the CD menu, put a CD in the player or
touch the CD icon on the Touchscreen. Depending on the CD format, it may show the CD
album art work on the Touchscreen.
USB / iPod
The USB connection is just above the shifter or in the center console. You can plug in a
USB memory storage device or iPod. This will bring up the media screen with controls.
If using an iPod, make sure to use an Apple certified cable or MFi certified cable for
proper operation.
Aux Input
The Aux jack is a port that allows the input from
an audio device such as MP3 players, portable
music players and iPods. To access the Aux
menu, plug in the device to the Aux jack and
the menu will appear, or select the Aux menu
from the Touchscreen.
13
PHONE
PAIRING A PHONE
Using a Bluetooth® connection with the Touchscreen allows you to use
the voice recognition system to make and receive calls. It provides
access to your phone book on your phone and can read incoming text
messages as well as reply via voice recognition. It remembers your
driver profile when your phone pairs via Bluetooth®.
For instructions on how to pair your phone to the Touchscreen, see
page 32 for Android devices or page 36 for Apple devices.
Visit https://www.subaru.com/owners/index.html for complete details on what is
available by connecting a phone to the Touchscreen.
MAKING A CALL
You can make a call through voice recognition by
touching the “Voice Recognition Switch” on the steering
wheel to start or stop the voice recognition system. After
pressing the “Voice Recognition Switch”, wait for the
“Voice Guidance” screen to appear on the Touchscreen
and say “Call [name and phone type]” or “Dial [number]”.
To make a call from the Touchscreen, start by pushing
the “Home” button and then select “Phone”. After the
phone screen displays, select the method you would like
to use to make a call.
• Overview – Allows you to call the last number.
• Favorites – Allows you to place a call to one of your favorites on your phone.
• Recent – Allows you to call someone that has recently called you or that you called.
• Keypad – Allow you to dial any number you would like.
• Phonebook – Will display the phonebook that is on your phone.
RECEIVING A CALL
To receive a call, press the “Talk Switch” on the steering
wheel or the “Talk Button” on the Touchscreen.
Scan to learn more
about Pairing
a Phone.
14
PHONE
RECEIVING A CALL (continued)
To reject a call, press the “End Switch” on the steering wheel or the “End Button” on
the Touchscreen.
TEXT MESSAGES
Received messages can be forwarded from the connected Bluetooth® phone, enabling
checking and replying using the system.
Depending on the type of Bluetooth® phone connected, received messages may not be
transferred to the message inbox. If the phone does not support the message function,
this function cannot be used.
Depending on the Bluetooth® phone type, the
screen display may differ, and it may not be
possible to use certain functions.
To use this function, it is necessary to set the
phonebook download function to ON.
When a Short Message Service (SMS)/
Multimedia Messaging Service (MMS) is
received, the incoming message screen pops
up with sound and is ready to be retrieved using the Touchscreen. Select “Play” to listen
to the message or “View” to see the message on the screen. This button may not be
available if the vehicle is moving.
If there is more than one unread message, this
screen will appear to allow you to either view
your inbox or ignore the message.
15
APPS
WHAT ARE SUBARU STARLINK™ APPS?
SUBARU STARLINK™ Multimedia offers advanced connectivity
through Apple CarPlay®, Android™ Auto, and Pandora® apps. Wireless
pairing and hands-free smartphone operation allow for safe and easy
connection to your favorite apps and content. You can access news,
navigation, music, podcasts, and more through the available SUBARU
STARLINK™ app.
For a complete list of all the apps available, visit
www.subaru.com/engineering/starlink/multimedia.html.
aha™ by HARMAN
aha is a cloud-based application that connects to the system and
gives you access to your favorite web content safely and easily. There
are several tens of thousands of stations spanning internet radio,
personalized music, audiobooks, Facebook, Twitter, restaurant and
hotel searches, weather and more. For more about aha, visit
www.aharadio.com.
When connecting an iPhone or Android device with the aha application
installed, you can control, view, and hear aha content through the system.
To use the aha application, connect your iPhone or Android device via Bluetooth®.
With the 7.0-inch and 8.0-inch Multimedia Navigation function, you may also display
Points Of Interest (POI) information from the aha application on the map screen and route
to these POIs.
Pandora®
Pandora is free personalized radio that offers effortless and endless music enjoyment
and discovery.
To use the Pandora application, connect your iPhone or Android device via Bluetooth®.
Depending on differences between models and software version, some vehicles might be
incompatible with this app.
The Pandora application must be installed on your smartphone.
Apple CarPlay®
Apple CarPlay can be used to view maps, play music, and place calls by
connecting your iPhone to the system. Supported applications can also
be run. For more information, refer to page 42.
For details on the services or the operations, check the Apple CarPlay site
www.apple.com/ios/carplay/.
To use the Apple CarPlay application, connect your iPhone to the USB port.
Scan to learn more
about Subaru
Multimedia.
Scan to learn more
about aha radio or
to get the app.
Scan to learn
more about
Apple CarPlay
16
APPS
Android™ Auto
Android Auto can be used to view maps, play music,
and place calls by connecting your Android device to
the system. Supported applications can also be run.
For more information, refer to page 40.
For details on the services or the operations, visit the
Android Auto sites www.android.com/auto/ or
www.support.google.com/androidauto/.
To use the Android Auto application, connect your Android device to the USB port.
SiriusXM® Travel Link
SiriusXM® U.S. satellite and data services are
available only in the 48 states of the contiguous
USA and DC.
Data service information, which is comprised of
sports, weather, stock and fuel, can be received
via the SiriusXM® Radio.
To receive the data service information in the
vehicle, a subscription to the SiriusXM® Satellite
Radio Service is necessary following a free trial.
SUBARU STARLINK™ MOBILE APP
There are several key applications that can be loaded to your phone and used while
in your Subaru to help you while you drive. You must also download and log in to the
SUBARU STARLINK™ app on your phone to use these apps.
To download the SUBARU STARLINK™ app, go to the Apple App Store or the Google Play
Store and search for SUBARU STARLINK™ in the menu.
Scan to learn
more about
Android Auto Help
Scan to learn
more about
Android Auto
Scan to get
the SUBARU
STARLINK™ App.
17
Below are a few apps that you may find helpful.
Quick Guide
Quick Guide is the digital version of the original printed
Quick Guides that are standard in all new Subaru
vehicles. The app features In-Vehicle Help (IVH) that
provides an interactive, searchable, model-specific
concierge through the Touchscreen.
Yelp
Yelp is a local guide powered by a community of
reviewers that helps you find great
local businesses.
Chimani
Get the most comprehensive guide to all 417 national
parks in the United States. Quickly learn about each
park’s history and highlights.
eBird
Exclusive to Subaru vehicles, the eBird app tells you
what birds are being seen near you in real time. Based
on a database of millions of bird sightings, eBird acts
as a “digital coach” to finding the birds that are there
right now. Use the app to decide where to go based on
the distance to a great birding location and the number
of species being seen there. The app will tell you the
nearest one is 8 miles away and navigate you to the
last place it was seen – Full-screen photos help you
confirm your sightings.
18
APPS
MYSUBARU
Whether you’re on the road or planning adventures, the MySubaru app makes loving
every part of owning your Subaru easy. Although the mobile app is great when you are on
the go, you can also visit www.MySubaru.com from your computer to access the same
functions and to aid in planning your trip before you leave.
You can download the MySubaru app from the Google Play Store or the
Apple App Store on your phone by searching MySubaru.
By creating an account, you can:
• Schedule service with a Preferred Subaru Retailer
• Get vehicle service reminders, recall alerts, and exclusive coupons
• Track and record your service history
• Access resources like your owner’s manuals, how to videos and more
• Have access to SUBARU STARLINK™ Safety and Security features (must have an
active SUBARU STARLINK™ subscription)
• Get help from 24-hour roadside assistance (24-hour roadside is included in standard
3-year warranty, and after 3 years with a Concierge package)
Service Appointment Scheduler
The SUBARU STARLINK Service Appointment
Scheduler can help you set an appointment
from the MySubaru website, Mobile App
or the vehicle’s Touchscreen. Getting your
Subaru vehicle to the Subaru professionals
for service is easy, no matter where you are.
If you are away from your Preferred Subaru
Retailer for service, you can always use Service
Appointment Scheduler to locate any of our certified Subaru Retailers near your location.
STARLINK Service Appointment Scheduler on your Touchscreen is a convenient
way to set a service appointment. Simply select the MySubaru icon on the
home screen and choose “Make an Appointment” to get started.
Scan to get the
MySubaru App.
19
SUBARU STARLINK™ SAFETY
AND SECURITY
THE SUBARU STARLINK™ EXPERIENCE
STARLINK Safety and Security services* are designed to help in your time of need. These
include Advanced Automatic Collision Notification, Enhanced Roadside Assistance, Stolen
Vehicle Recovery, the added convenience of Remote Engine Start with Climate Control,
and so much more.
With the SUBARU STARLINK™ system integrated into your vehicle, advanced safety and
security technology is just a button press away. The SUBARU STARLINK™ experience
includes in-vehicle call center support, maintenance and diagnostic alerts as well as
remote services that keep you connected to your Subaru vehicle.
Located in the overhead console of most Subaru vehicles are the red SOS and blue
i-button . Both buttons link you to the SUBARU STARLINK™ call centers that are
there to support you 24 hours a day, 7 days a week.
The SOS button is for SOS Emergency Assistance.
The i-button is for Enhanced Roadside Assistance or Concierge (if subscribed).
• Press the SOS button for SOS Emergency Assistance*
• Press the i-button for Enhanced Roadside Assistance* or Concierge*
(if subscribed).*
• To cancel a SOS Emergency Assistance, Enhanced Roadside Assistance or a Concierge
call, press and hold the same button for approximately two seconds or select the “End
Call” button displayed on the Touchscreen.
Head to www.Subaru.com/STARLINK to see all the SUBARU
STARLINK™ subscription services and packages.
* Access to STARLINK Safety and Security services requires an active STARLINK subscription.
Remote Engine Start available on keyless access with push-button start vehicles. Remote Engine
Start with Climate Control available on vehicles with keyless access with push-button start and
automatic climate control. Not available on vehicles with manual transmission.
Overhead console
with EyeSight®
Overhead console
without EyeSight®
Scan to learn more
about SUBARU
STARLINK.
20
SUBARU STARLINK™ SAFETY
AND SECURITY
SUBARU STARLINK™ ENROLLMENT
To enroll in SUBARU STARLINK™ and access remote services, a MySubaru account is
required. MySubaru is the Subaru owner website that allows you to access vehicle remote
services, user preferences, diagnostic alerts and other useful features enabled by your
STARLINK Safety Plus, STARLINK Security Plus and STARLINK Concierge subscription.
Your Retailer may have created an account for you during the delivery process. However,
you can also create a MySubaru account on www.mysubaru.com.
Enrollment in SUBARU STARLINK™ can be done online at MySubaru.com, through the
MySubaru Mobile App, at your Subaru Retailer or by calling a STARLINK Customer Care
Representative at 1-855-753-2495.
NOTE: Please have your Vehicle Identification Number (VIN) available, as you will need it to
complete this step. After the enrollment process, you will learn more about the features in
detail at MySubaru.com.
MYSUBARU, MAKING OWNERSHIP EASY
The connection between you and your Subaru has never been simpler and the MySubaru
website (MySubaru.com) and MySubaru Mobile Application are the best way to stay in
touch with your Subaru vehicle. From MySubaru you can access the following information
and STARLINK Safety and Security services*:
• Remote Services
• Vehicle Health
• Usage Reports
• Service Appointment Scheduler
• Vehicle Maintenance Schedules
• Service History
• Support Resources
21
SUBARU STARLINK™ WI-FI HOTSPOT*
– STAY CONNECTED
SUBARU STARLINK’s in-vehicle Wi-Fi Hotspot keeps you and your
family connected using AT&T’s 4G LTE nationwide cellular network.
Whether watching movies, playing games or even listening to music,
your family won’t miss a beat with SUBARU STARLINK’s
in-vehicle Wi-Fi Hotspot. Set up is quick an easy and you don’t need a
SUBARU STARLINK™ subscription to use it.
• Select “Settings” from the Home screen.
• Select “Wi-Fi Hotspot” to turn it on (if the Wi-Fi Hotpot is already on
then proceed to the next step).
• Select Wi-Fi Hotspot Settings to view or update the following settings:
o Wi-Fi Network Name (SSID)
o SSID Broadcast (Network ON / OFF)
o Security Type (WPA / WPA2)
o Password
o Connected Devices (Maximum of 8 devices)
How to enroll:
• Connect your tablet, smartphone or laptop to the SUBARU STARLINK™ Wi-Fi Hotspot
network listed in the settings menu and open your preferred web browser on the
device connected.
• Once the SUBARU STARLINK™ Wi-Fi Hotspot homepage loads, follow the on-screen
instructions to create a new account or to add your vehicle to an already existing AT&T
Wireless account. You can also subscribe to the Wi-Fi Hotspot from the MySubaru
website or Mobile App.
* Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data options
available. Existing AT&T customers have the option to add an additional line to their AT&T Mobile Share plan. Available
on select models.
Scan to learn
more about AT&T
Wi-Fi Hotspot
22
MAPS (if equipped)
CREATING HOME/WORK
You can create a driver profile that includes your home address and work address through
the “Settings Menu”. A detailed process on how to do this can be found on page 9.
FINDING A DESTINATION
There are two primary ways to find a destination. You can search by address or Points Of
Interest (POI).
Finding a Destination By Address
To search by address:
1 Start by pushing the “Map” button to
display the map screen. Then touch
“Menu”. Next select “Search by
Destination Enter Address”.
2 The keypad screen displays. As you type
the address or name of the destination,
suggestions will display. Touch the
desired destination.
3 The route calculation screen displays three
recommended routes at the bottom left of
the screen. Select the desired route, then
touch “GO”.
23
Finding a Destination By POI
To search by Points Of Interest (POI):
1 Pushing the “Map” button to display the map
screen. Then, touch “Menu”, followed by
“Nearby Places List of POI”.
2 Categories are listed alphabetically. Use the
scroll bar on the right, if needed, to display more
categories, then make your selection.
3 Select the desired item from the list, then touch
“GO”.
4 The route calculation screen displays three
recommended routes at the bottom left of the
screen. Select the desired route, then touch
“GO”.
24
MAPS (if equipped)
Route Options
You can set the navigation system to avoid
certain types of routes. To do this:
1. Select “Route Options” on the route
calculation screen.
2. Select the desired item to avoid.
3. Select the check mark in the upper
right corner.
NOTE: The avoidance criteria for the route calculation can also be set from the navigation
settings screen.
Shortest/Fastest/Economic
You can set the route preferences to search for
the shortest, fastest, or most economic route.
To do this:
1. Touch “Settings” from the Home screen.
2. Select “Naviation”.
3. Select “Route Settings”.
4. Select the preference you would like to
use the most, Shortest, Fastest, or
Most Economic.
Saving Destination as a Favorite
The registered points can be set as a
destination. To save a location once you
have arrived:
1. Select the current street name.
2. Select “Save”.
3. Select to save as Home, Work,
or Favorite.
25
Guidance Screen Icons
These are the common icons used for the navigation guidance.
Map Zoom
Once on the map screen, you can zoom in or
out by touching the “+” or “-” buttons on the
screen. You can also use two fingers on the
screen and move them apart to zoom in or
together to zoom out.
Map View/Perspectives
The orientation of the map can be changed
between 2D north-up, 2D heading-up, and
3D. To change the view, select the icon at the
upper right part of the screen. Each time the
icon is touched, the view will change as well as
the icon to match the map orientation.
ICON EXPLANATION ICON EXPLANATION
Turn left. Stay in the left lane.
Turn right. Stay in the right lane.
U-Turn Left. Straight ahead at the intersection.
U-Turn right. Turn left at the T junction.
Keep left at the fork in the road. Turn right at the T junction.
Keep right at the fork in the road. Go left at the roundabout.
Turn left & sharp curve. You are half way to your destination.
Turn right & sharp curve. You have arrived at your destination.
3D 2D North-Up 2D Heading-Up
26
MAPS (if equipped)
Traffic Information
Road sections affected by traffic conditions are displayed in a different color on the map,
and a small icon representing the type of traffic condition is displayed above the road.
To receive the data service information in the vehicle, a subscription to the SiriusXM®
Satellite Radio Service is necessary following a free trial.
Nearest Gas Station
To find the nearest gas station, select any point on the
map and then select the fuel icon in the lower
right corner.
When driving on the highway during route guidance,
information on gas stations, restaurants, or rest areas
near the next three highway exits will be displayed.
Select the desired item from the list, and then select
“GO” to navigate to the closest selected place.
Arrival Time/Distance
Displays the distance to the destination, the estimated
travel time to the destination, or the estimated arrival
time at the destination. Select the information box in
the lower right corner to change between modes.
Canceling Guidance
To cancel guidance, select “Menu” and then
select “Cancel”.
27
SETTINGS AND UPDATES
GENERAL
There are some settings that can be customized for different systems in your Subaru. As
you work through this section, the guide will give some examples of the popular settings
that many people change to suit their personality.
You can update the 7.0-inch and 8.0-inch Multimedia Plus and the 7.0-inch and
8.0-inch Multimedia Navigation systems only. The system software may also be updated
by you via a Wi-Fi network or using the aha application on your smartphone (depending
on your smartphone communication and transfer speed). The update process involves
downloading and installing the software update. NOTE: The system functionality will be
restricted during installation.
You can also ask your Preferred Subaru Retailer to update the system software.
Performing Software Updates
Software updates make the system easier to use or to add a feature to aid in the operation
of the system. By updating the software, you get the new features and the added security
of the upgraded software.
To check for updates, you need to connect to a Wi-Fi network and then start checking
for updates.
1. To update the software, start by connecting to a Wi-Fi network or start the aha
application on your smartphone.
2. Next, display the general setting screen. Then select “Check for Updates”. If an
update is available, select “Download Now” to begin the download.
3. Once the download is finished, select the “Install Now” button to start the installation.
After the installation is complete, select “I Agree” on the confirmation message to
complete the update processing. The system will restart automatically.
Connect to Home Wi-Fi
You can connect your SUBARU STARLINK™
Multimedia system to your home Wi-Fi so you can
update the software and maps. To do this, go to
the “Setting” screen, select the “General” tab and
then select “Wi-Fi Settings”.
Next, select the desired network. If the network is
a secure network, a lock symbol appears on the
right side of the screen. Touch the network name
and then “Connect” on the next screen. This will
take you to a screen to enter the password and
then select “Join”.
28
SETTINGS AND UPDATES
Connect to Home Wi-Fi (continued)
You will get a notification on the screen
when the connection is complete. If an error
message appears, follow the guidance on the
screen to try again.
SOUND
To change the sound settings, press the “Home” button and select “Settings”, then
“Sound”. Choose the setting you want to change.
PHONE
The hands-free system lets you make and receive calls without taking your hands off the
steering wheel.
This system supports Bluetooth®, a wireless data system. In the settings menu, you will be
able to change the microphone volume, ringtone, and phone volume.
To access the phone screen, press the “Home” button, then select “Phone”. On the
Multimedia Plus and Multimedia Navigation systems only, you can simply press the
“Phone” button.
SETTING FUNCTION
EQ and Sound Position Select to set sound settings.
Surround Select to turn the surround on/off.
Entertainment Volume Select to set audio volume.
Aux Volume Gain Select to set AUX volume gain.
Microphone Volume Select to adjust the mic sensitivity. This adjusts the speaker’s voice during hands-free
communication.
Navigation Volume Select to set the navigation prompt volume. (Navigation-equipped vehicles only).
Phone Volume Select to adjust the default volume of the other party’s voice.
Ringtone Volume Select to adjust the ringtone volume.
Speech/VR Volume Select to set the voice recognition prompts volume.
Alert Sounds Select to turn the Alert Sound on/off for traffic, weather, or SXM game information
updates.
Beep Sounds Select to turn the sound beeps on/off.
Speed Volume Select to set the speed volume. The system adjusts to the optimum volume and tone
quality according to vehicle speed to compensate for increased vehicle noise.
29
MAPS/NAVIGATION
There are many settings that can be customized to your preference. These settings are
under the “Setting” menu and then “Navigation”. Below are some of the common settings
you may want to change:
Checking for Updates
You can update the maps to the latest information. For the best possible navigation
experience, regularly update maps for all frequented regions, including nearby states.
The maps can be updated over the air or with a USB memory device. When updating
over the air, you are limited to updating eight regions (states) at a time. This allows you
to update your home state without having to download the entire map program for
the United States. This option is great if you normally stay in your home state and/or
surrounding states.
Updating Over-the-Air
To check for available updates over the air:
1 Connect to a Wi-Fi Network (see page 27).
2. Select “Map Update” on the navigation settings screen.
3. Select “Select Region (Max of eight)”.
4. Choose up to eight regions to update by selecting the box for the regions (States) you
want to update.
5. Select “Back”, then select “Check for Updates”.
You will get a screen if updates are available. From there, choose either “Yes”, “Select
Region(s)”, or “Cancel”.
SETTING FUNCTION
Route Setting Allows you to select Fastest, Shortest or Economic.
Avoid Allows you to avoid things like highways, tolls, ferries, carpool lanes and
unpaved roads.
Map Display Allows you to change the brightness by selecting auto, day or night.
Save as Home Allows you to input your home address.
Save as Work Allows you to input your work address.
POI Icons Allows you to turn the icons on/off.
Arrival Time Allows you to select either 12 hour time or 24 hour
(military) time.
Auto Zoom Allows you to turn on/off.
Rest Stop Guidance Function Allows you to turn on/off.
Low Fuel Warning Allows you to turn on/off.
30
SETTINGS AND UPDATES
Updating using your PC/MAC
Maps can also be updated using a USB memory device, which will allow
the entire map program to be updated at one time. This is a great option
if you are going to take a cross-country trip and your maps have not
been updated in a while.
To update the map using a USB memory device, start by going to
www.subaru.com. Click on the “For Owners” tab and select the
“Navigation” link, then follow the directions on the screen.
CLOCK
The clock can be updated in different ways depending on if it has navigation or not. It can
also be set manually or automatically through a Bluetooth-connected phone on vehicles
without navigation or through GPS for vehicles with navigation.
Manually
To set the clock:
1. Press the “Home” button.
2. Select “Settings”.
3. Select “Vehicle”.
4. Select “Time/Date”.
5. Select “Mode”.
6. Select “Manual”.
7. Now adjust the time and date using the “+”
and “-” buttons.
For black-and-white Multi-Function Display (MFD),
use the “+” and “-” buttons next to the clock. For
color LCD Multi-Function Display (MFD), use the
up and down arrows above the touchscreen.
4
5
6
7
Scan to learn
more about
Map Updates
31
CLOCK (continued)
Automatically
To set the clock automatically, the “Auto” mode must be selected in the clock adjustment
setting. To set the clock:
1. Press the “Home” button.
2. Select “Settings”.
3. Select “Vehicle”.
4. Select “Date/Time”.
5. Select “Mode”.
6. Select “Auto”.
The clock automatically adjusts as follows:
• Systems with Navigation: Automatically adjust the
clock when a GPS signal is available.
• Systems without Navigation: Automatically adjust
the clock when a phone is paired and connected
via Bluetooth®. “Phonebook Download” must be
enabled in the Phone Settings.
For step-by-step procedure to pair a phone to the
SUBARU STARLINK™ Touchscreen, see page 32 for
Android devices or page 36 for Apple devices.
4
5
6
32
APPENDIX: HOW TO
This section gives you in-depth and step-by-step directions on how to do different things
on your SUBARU STARLINK™ Touchscreen.
BLUETOOTH® PAIRING
Pairing an Android Device
1 To pair an Android device, start by
touching the “Settings” icon on the
“Home” screen and then the “Phone”
icon to go to the phone screen.
2 Select “Add Device”/”Add Phone”.
3 The screen to the right will be displayed
when pairing mode is in progress. The
device name will most likely be Subaru
BT, but be sure to make note of what
name it is so you can find it on
your phone.
33
Pairing an Android Device (continued)
4 On your Android device, go to “Settings”. (It can
be found under apps.) Then select “Connected
Devices” or “Connections”.
5 Now select “Bluetooth”. This will show a screen to
“Pair New Device” or it will be showing the nearby
devices to add. Select “Subaru BT” if shown on the
list or “Pair New Device”.
34
APPENDIX: HOW TO
Pairing an Android Device (continued)
6 Now select “Pair”. Make sure to select “Yes” to the
“Message Access Request” popup box to allow
access to your contacts and call history.
7 Next, on the Touchscreen, select
“Confirm” if the PIN matches the phone.
Then select “Download” to download the
phonebook contacts.
35
Pairing an Android Device (continued)
8 If your phonebook or messages
are not appearing correctly on
the vehicle display, go to “Phone”
from the Home screen and select
“Change Device”. Make sure
that “Phonebook Download” is
enabled under “Overview”.
9 If you still cannot access your phonebook
or messages, go back to your phone’s
Bluetooth® settings and select the gear
icon next to your vehicle’s device name
and to ensure all settings are enabled.
36
APPENDIX: HOW TO
Pairing an iOS/Apple Device
1 Start by touching “Settings” on the
Home screen.
2 Go to the “Phone” screen and select
“Add Device” / “Add Phone”.
3 When this screen is displayed, it is in
pairing mode. Note the “Device Name”; it
will most likely be “Subaru BT”.
37
Pairing an iOS/Apple Device (continued)
4 On your iOS/Apple device, touch “Settings”.
The location on the Home screen will vary.
5 Select “Bluetooth”.
6 Now select “Subaru BT” or whatever the device
name is on the Touchscreen.
38
APPENDIX: HOW TO
Pairing an iOS/Apple Device (continued)
7 Verify your iOS/Apple device PIN is correct and
select “Pair”. Then select “Allow” on the “Allow
Contacts and Favorites Sync?” screen.
8 Verify the PIN on the vehicle
screen and select “Confirm”, then
select “Download”.
39
Pairing an iOS/Apple Device (continued)
9 On your iOS/Apple device,
SubaruBT should now be
listed under “Bluetooth
Settings”. Select the blue “i”
next to the device name.
Then ensure “Show
Notifications” and “Sync
Contacts” are enabled.
10 Your iOS/Apple device is now paired. It is recommended that you restart your Subaru
to complete the process and ensure everything is fully synced.
11 If your phonebook or messages
are not appearing, press the
“Phone” icon on the vehicle
screen. Next, select “Change
Device” under “Overview”
and ensure the “Phonebook
Download” is enabled.
40
APPENDIX: HOW TO
ANDROID AUTO
Connecting an Android Phone
1 To set up Android Auto, first plug the Android
phone into the USB port of the vehicle using
a quality OEM cable. The first time you plug
in, this message will appear, select “Accept”.
After that, select “Accept” to any other
prompts that appear. Android Auto might
also need to download before functioning on
the vehicle; allow it to do so.
2 On the vehicle display screen, Android
Auto should auto launch the first time.
If not, select the Android Auto Icon on
the display. Select “Show Me How”
for a quick guide on using Android
Auto, or select “Skip” if you want to
start using the app right away.
41
Connecting an Android Phone (continued)
3 You will then be taken to the Home
screen of the Android Auto app for
your phone.
4 If Android Auto won’t launch, open the
Android Auto app on the phone, then select
the top left menu button. Select “Settings”,
then “Connected Cars”, and finally select
the top right menu icon and choose “Forget
all cars”.
If this does not work, uninstall the Android
Auto app from the phone and reinstall from
the Play Store.
42
APPENDIX: HOW TO
Compatible Models
Android Auto is available on Android phones. To see if your
phone is compatible, refer to the Android Auto website:
https://www.android.com/phones/.
Cables
Always use a high-quality OEM USB cable.
Ensure the Android phone is fully up to date. Also verify that the Android
Auto app, along with all other apps that work with Android Auto, are up to
date. Android Auto might not function properly if one of them is outdated
or having an issue. The apps can be downloaded from the Play Store.
For more information, visit www.android.com/auto/.
APPLE CARPLAY
Cables
Apple CarPlay requires compatible iPhones to be connected via your
Subaru’s USB port. Cables must be an 8-Pin Lightning MFi Certified
cable (made for iPod/iPhone). Look for the Works with Apple CarPlay
or Made for iPod, iPhone, iPad icons when selecting a cable. For more
information, visit: www.apple.com/ios/carplay/.
Connecting an iPhone
1 To set up Apple CarPlay, you will need to plug the
iOS/Apple phone into the USB port of the vehicle.
Make sure to use an MFi certified cable.
2 Select “Allow” on the iOS/Apple phone
when prompted.
Scan to learn
more about
Apple CarPlay
Scan to see if
your phone is
compatible with
Android Auto
Scan to learn
more about
Android Auto
43
Connecting an iPhone (continued)
3 Select Apple CarPlay on the vehicle
screen. This will bring you to the home
screen of your phone in Apple CarPlay.
Ensure the iOS/Apple phone is fully up
to date. Also ensure all apps that work
on Apple CarPlay are up to date. Apple
CarPlay might not function correctly if
one of the apps is outdated or having
an issue. Apps can be updated in the
App Store.
Compatible Models
For a list of all the Apple phones that are compatible with Apple CarPlay,
visit: www.apple.com/ios/carplay/.
WI-FI
Connecting to a Wi-Fi Network
1 Display the General Settings screen by pressing the “Home” button, then select
“Settings” and finally “General”.
2 Select “Wi-Fi Settings”.
3 Select the desired network. When
selecting a network with the lock icon,
a screen will appear for you to enter
the password.
Scan to learn
more about
Apple CarPlay
44
APPENDIX: HOW TO
Connecting to a Wi-Fi Network (continued)
4 Select “Connect” to connect to the
network or “Disconnect” to disconnect
from the network. If you select “Forget
This Network”, the network will
be deleted.
5 Check that a confirmation message appears when the connection is complete. If an
error message appears, follow the guidance on the screen to try again.
Wi-Fi Hotspot Subscription
Internet access is purchased separately through AT&T with monthly,
per gigabyte, and unlimited data options available. Existing AT&T
customers have the option to add an additional line to their AT&T
Mobile Share plan.
Shortly after you take delivery of your new Subaru, you will receive an
email from AT&T for a one month free trial and how to activate your
free trial. You can also visit an AT&T store or their website for more
information at: https://www.att.com/plans/connected-car/subaru.html.
FIRMWARE SOFTWARE UPDATES
For 7.0-inch and 8.0-inch Multimedia Plus and the 7.0-inch and 8.0-inch Multimedia
Navigation systems only: The system software may also be updated by you via a
Wi-Fi connection or using the aha application on your smartphone (depending on
your smartphone communication and transfer speed). The update process involves
downloading and installing the software update. Note that system functionality will be
restricted during installation.
1. Connect to a Wi-Fi network or start the aha application on your smartphone.
2. Display the general setting screen by pressing the “Home” button, then select
“Settings” and finally “General”.
3. Select “Check for Updates”. If “Automatically Check for Updates” is turned on at
the general settings screen, an update check will be performed automatically before
proceeding to the next step. If “Automatically Download Updates” is turned on at the
general settings screen, the software update will be downloaded automatically before
proceeding to “Update Installation”.
Scan to learn
more about
AT&T plans
45
FIRMWARE SOFTWARE UPDATES (continued)
4. If the system is not set to “Automatically Check for Updates”, select “Download
Now” to begin the download. The download status progress is displayed in the upper
right of the screen. If you need to stop the download and restart at a later time, select
“Later” to stop the process.
5. Select “Install Now” to start the installation process. The installation process will take
several minutes to complete. If you need to stop the installation process,
press “Cancel”.
6. When the installation is complete, select “I Agree” on the confirmation message
to complete the update process. By selecting “I Agree”, the system will
restart automatically.
MAP UPDATES
Maps can be updated over a Wi-Fi
network. To update your maps, follow
this process:
1 Connect to a Wi-Fi Network. If you
need help with this, see page 27.
2 From the Home screen, select
“Settings” then “Navigation”. Next,
select “Map Update” on the navigation
setting screen.
3 Select “Select Region (Max up to 8)”
to select the regions you would like
to update.
4 Select the regions for which maps are
to be updated.
5 Select “Back”.
3
4
5
APPENDIX: HOW TO
MAP UPDATES (continued)
6 Select “Check for Updates.
7 Check the confirmation message,
then select “Yes”.
8 The following screen is displayed
simultaneously with the start of the
download and installation. To stop
the download and installation, select
the “X” in the upper right corner.
6
7
8
46
NOTES
NOTES

About the Map Software
When driving using guidance from the navigation system, be sure to follow the actual
road signs and traffic regulations. If road signs and traffic regulations are changed, the
data on the map software may be out of date. Also, the data on the map software does
not take into account factors such as weather, time zones, and occurrences such as
differences in congestion situations and temporary road closures due to construction
work. Always give precedence to road signs and traffic rules over instructions from the
navigation system. Not following the road signs and traffic rules could lead to injury or
traffic violations.
All information contained within this guide was accurate at the time of publication.
We reserve the right to change features, operation and/or functionality of any vehicle
specification at any time without incurring any obligation to make the same or similar
changes to products previously sold. Your Subaru Retailer is the best source for the
most current information.
For detailed operating and safety information, please consult your Owner’s Manual.
MSA5B2010A
Issued May 2019
Printed in USA 05/19