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NHTSA ID Number: 10168562
Manufacturer Communication Number: 15-243-19R
Summary
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
12 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | ASCENT | 2019-2020 |
| SUBARU | CROSSTREK | 2017-2020 |
| SUBARU | FORESTER | 2019-2020 |
| SUBARU | IMPREZA | 2017-2020 |
INTRODUCTION:
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
SERVICE PROCEDURE / INFORMATION:
Step 1) Before resetting the values for Maintenance (distance / miles or time / months) on the SSM, access and confirm the currently stored values indicated on the customization screen of the MFD.
- Set the ignition switch to “ON”.
- Access the MFD.
- Press and hold the INFO button on the steering wheel switch to display the Setting screen.
- Use the up / down switches (▲/▼) on the steering wheel to scroll then press the iSet button to select Maintenance from the Setting screen menu then Engine Oil from the Maintenance menu.
- The Notification date and Notification Distance (mileage) will be displayed for the target item as shown below. Write these values down for future reference.
Step 2) Connect the SSM4.
- Set the ignition switch to “ON”.
- Start the SSM4 application.
- Select Diagnosis from the Start screen.
Step 3)
- From the Vehicle selection screen, Click on Select Vehicle.
- Select the applicable vehicle from the drop-down lists
- Click on OK.
Step 4) From the Main Menu screen:
- Select Each System.
- Click on Multi-function Display.
- Click Next.
Step 5) Select Customize to display the Customize – Multi-function Display screen and current settings.
NOTE: As mentioned in the Introduction, the values indicated on the Customize screen most likely will not match those indicated on the customize screen of the MFD (10,000 miles here vs. 9,000 miles on the MFD display above).
Step 6) Select the item to be changed (in this example, Engine Oil Update) from Non-update to Update on the Customize screen by clicking on Update. Click on Change to execute then Yes when the small pop-up box appears.
Step 7) Confirm the item(s) changed in Step 6 are now highlighted in blue (changed from yellow).
Step 8) From the list, select the update values for the items to be changed. Click on Change to execute then Yes when the small pop-up box appears.
These two screens show the mileage interval for the engine oil update level interval was changed from 10,000 miles (highlighted in blue) to 15,000 miles (highlighted in yellow), and time interval was changed from 6 Months to 1 Month.
Step 9) Confirm the new values have been saved and are displayed as shown below.
Step 10) To complete the procedure, confirm the newly-selected SSM4 values match those now shown in the MFD display by repeating the Step 1 procedure above.
NOTE: This “Original” MFD Screen Display image is provided here for reference. The “New” Notification Date interval is just 1 month from the original and the Notification Distance (mileage interval) increased from 9000 to 15000 miles.
SEOCONTENT-START
Bulletin Number: 15-243-19R; Revised: 11/15/19 Page 1 of 7
Continued…
NUMBER: 15-243-19R
DATE: 07/08/19
REVISED: 11/15/19
APPLICABILITY: 2017-20MY Impreza
2017-20MY Crosstrek
2019-20MY Forester
2019-20MY Ascent
SUBJECT: Multi-Function Display (MFD) Customization
Procedure
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
INTRODUCTION:
This Service Information bulletin provides a procedure for customizing the maintenance period
settings of the MFD. When accessing the Maintenance period information on the SSM4, the
maintenance interval default values for mileage and number of months are different from those
displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to
insure proper customer notification.
SERVICE PROCEDURE / INFORMATION:
Step 1) Before resetting the values for Maintenance (distance / miles or time / months) on the SSM,
access and confirm the currently stored values indicated on the customization screen of the MFD.
• Set the ignition switch to “ON”.
• Access the MFD.
• Press and hold the INFO button on the steering wheel switch to display the Setting screen.
SERVICE INFORMATION BULLETIN
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
©2019 Subaru of America, Inc. All rights reserved.
Bulletin Number: 15-243-19R; Revised: 11/15/19 Page 2 of 7
Continued…
• Use the up / down switches (▲/▼) on the steering wheel to scroll then press the iSet button
to select Maintenance from the Setting screen menu then Engine Oil from the Maintenance
menu.
• The Notification date and Notification Distance (mileage) will be displayed for the target
item as shown below. Write these values down for future reference.
Step 2) Connect the SSM4.
• Set the ignition switch to “ON”.
• Start the SSM4 application.
• Select Diagnosis from the Start screen.
Bulletin Number: 15-243-19R; Revised: 11/15/19 Page 3 of 7
Continued…
Step 3)
• From the Vehicle selection screen, Click on Select Vehicle.
• Select the applicable vehicle from the drop-down lists
• Click on OK.
Step 4) From the Main Menu screen:
• Select Each System.
• Click on Multi-function Display.
• Click Next.
Bulletin Number: 15-243-19R; Revised: 11/15/19 Page 4 of 7
Continued…
Step 5) Select Customize to display the Customize – Multi-function Display screen and current
settings.
NOTE: As mentioned in the Introduction, the values indicated on the Customize screen most likely
will not match those indicated on the customize screen of the MFD (10,000 miles here vs. 9,000
miles on the MFD display above).
Step 6) Select the item to be changed (in this example, Engine Oil Update) from Non-update to
Update on the Customize screen by clicking on Update. Click on Change to execute then Yes when
the small pop-up box appears.
Bulletin Number: 15-243-19R; Revised: 11/15/19 Page 5 of 7
Continued…
Step 7) Confirm the item(s) changed in Step 6 are now highlighted in blue (changed from yellow).
Step 8) From the list, select the update values for the items to be changed. Click on Change to
execute then Yes when the small pop-up box appears.
These two screens
show the mileage
interval for the
engine oil update
level interval was
changed from 10,000
miles (highlighted
in blue) to 15,000
miles (highlighted
in yellow), and time
interval was changed
from 6 Months to 1
Month.
Bulletin Number: 15-243-19R; Revised: 11/15/19 Page 6 of 7
Continued…
Step 9) Confirm the new values have been saved and are displayed as shown below.
Step 10) To complete the procedure, confirm the newly-selected SSM4 values match those now
shown in the MFD display by repeating the Step 1 procedure above.
NOTE: This “Original” MFD Screen
Display image is provided here for
reference. The “New” Notification
Date interval is just 1 month from
the original and the Notification
Distance (mileage interval) increased
from 9000 to 15000 miles.
“Original” MFD Screen Display
Bulletin Number: 15-243-19R; Revised: 11/15/19 Page 7 of 7
IMPORTANT REMINDERS:
• SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.
NUMBER: 15-243-19R
DATE: 07/08/19
REVISED: 11/15/19
https://www.nhtsa.gov/recalls?nhtsaId=10168562
https://static.nhtsa.gov/odi/tsbs/2019/MC-10168562-0001.pdf
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NUMBER: 15-243-19
DATE: 07/08/19
https://www.nhtsa.gov/recalls?nhtsaId=10163519
https://static.nhtsa.gov/odi/tsbs/2019/MC-10163519-0001.pdf
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Reprogramming
What J2534 reprogramming capabilities are available?
(4a) J2534 Reprogramming
Subaru reprogramming files using a generic (non-OEM) SAEJ2534 pass-thru vehicle programming device are available by contacting Service Technical Information Company toll free at 1-866-428-2278. The cost for the CD-ROM with all reprogramming files is $75.00 plus S/H and applicable state tax. Files will be updated four (4) times per year, in CD-ROM format, with all available reprogramming service information at the same above offered cost. Authorized Subaru Dealers are provided the same reprogramming information.
Before purchasing, the reprogramming details can be found in the following Reprogramming J-2534 Files chart. Click the link to view the PDF chart.
Subaru J2534 Reprogramming software meets the latest available J2534-1 specification. Our Reprogramming J2534 Files chart does not specify the Calibration Identification Number (CID); however, this information is included in our offered CD-Rom.
Note: The ECM or TCM
being reprogrammed may already contain some or all of the reprogramming files listed in the Reprogramming J2534 Files chart shown by release date. It is possible to damage the vehicles ECM/TCMduring the reprogramming event. Once the reprogramming process has started, it is recommended not to interrupt the process until the event is completed. If you experience any problems, please contact your scan tool maker for further instructions.
(4b) Are all pre-2004MY Subaru vehicles compatible with J2534?
No. Subaru has no reprogramming capability for model years 1996-1998. Starting with our 1999 model year, please see our Reprogramming Pre-J2534 Files chart for affected model reprogramming information.
Both pre-J2534 reprogramming and J2534 pass thru reprogramming files are included in the offered HDS kit software for aftermarket service provider application.
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- 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
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- CUSTOM-DESIGNED FOR USE WITH FORSCAN and recommended by the FORScan Team
- DEALERSHIP-LEVEL DIAGNOSTICS: OBDLink EX supports all Ford protocols, modules, and advanced features of FORScan
- ELECTRONIC SWITCH allows FORScan to access all CAN buses simultaneously and enables advanced functions not possible with “toggle switch” adapters
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- ROCK-SOLID CONNECTION avoids data corruption and dropped packets
- 🚗[Technical assistance] If you have any installation problems, download the installation manual. Or please contact us at any time. We can provide technical support and help you install software online
- 🚗[Vehicle Coverage] Installation Tips: Please turn off anti-virus software before install. VXDIAG VCX NANO fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
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Last update on 2024-07-16 / Affiliate links / Images from Amazon Product Advertising API
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