Metallic Rattle / Chirping Sound from “A” Pillar Area – 2019 Subaru Forester

NHTSA ID Number: 10160212

Manufacturer Communication Number: 12-260-19


This bulletin provides a procedure to address a small number of customer concerns regarding a metallic rattle or chirping -type sound heard coming from the top of the front “A” pillar area. The sound may originate from either side of the vehicle.


1 Affected Product




This bulletin provides a procedure to address a small number of customer concerns regarding a metallic rattle or chirping -type sound heard coming from the top of the front “A” pillar area.  The sound may originate from either side of the vehicle.



REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

  1. After road testing to confirm the condition, CAREFULLY remove the “A” pillar and upper door trim from the affected side following the procedures in the applicable Service Manual.

NOTE:  Although the images show the RIGHT side, the LEFT side of the vehicle may also experience the condition.

IMPORTANT: Whenever removing the “A” pillar trim, be VERY CAREFUL not to damage the upper

trim retaining (tether) clip.  The clip is located just below where the trim panel meets the head liner. If the tether clip becomes damaged, it MUST be replaced. The illustrations below show how to release the tether clip and remove the “A” pillar trim.  It is STRONGLY RECOMMENDED to use the  release tool (p.n. SOA635147) specifically designed for tether clip removal.

  1. Using the images above, locate Area “A” where the front roof rail joins the “A” pillar and side roof rail.
  2. Drive the vehicle and while either using a set of chassis ears / NVH tester, or a helper, press on the areas around with your fingers to see if the sound changes at all or if it can be eliminated.
  3. If the sound can be changed, identify specific areas B and C and the spot welds as shown in the illustration below. If the sound cannot be changed, it is likely originating from another source.
  1. For this step, a good quality, small flat-blade (“pocket” size) screw driver with a maximum blade width of 5.5mm and maximum thickness of 0.7mm will be required. CAREFULLY insert the screw driver blade approximately 5mm (after marking the blade with permanent marker or tape) in between the two layers of sheet metal as shown in BOTH areas “B” and “C” then move it back and forth to increase the gap.  IMPORTANT:  Do not open the gap any more than necessary to eliminate the sound while being careful to not damage any of the spot welds.  Repeat this step again if the sound persists during the confirmation road test.

NUMBER: 12-260-19
DATE: 04/18/19

Download (PDF, 909KB)


Bestseller No. 1
Rexka Fender, Rocker, Garnish, Pillar Trim Retainers with Sealer for Subaru 909130088 Forester Legacy Outback(Pack of 30
  • Other Names: Molding Assembly Clip, Lower Molding Clip, Molding Clip, Lens & Housing Clip, Side Molding Clip, Protector Clip, Flare Clip, Finish Molding Clip, License Lamp Clip, Clip
  • Top Head Size: 11mm x 14mm Bottom Head Diameter: 17mm Stem Diameter: 9.7mm Stem Length: 12mm
  • Replaces: Subaru 909130088 Forester 2003-2017, Impreza 2006-2007 2009 2011, Legacy 2005-2011 2016-2017, Outback 2005-2011, STI 2008-2017, B9 Tribeca 2006-2014, WRX 2006-2017
  • Black Nylon
  • Positions: Left Lower, Right Lower
Bestseller No. 2
Rexka Roof Garnish and Front Pillar Post Trim Clips for Toyota 90950-08004 Camry Corolla Highlander 4Runner Land Cruiser Matrix RAV4 Subaru (Pack of 20)
Bestseller No. 3
Rexka Bumper Fender Grille Interior,Exterior Trim Clip for Kia 0G032-50037-A Amanti Magentis Optima (Pack of 20)
  • Bumper, Fender, Grille, Interior & Exterior Trim and Pillar Push-Type Retainer
  • Head Diameter: 18mm Stem Length: 12mm Fits Into 8mm Hole
  • Replaces Kia: 0G032-50037-A Amanti, Magentis, Optima, Rio, Sedona, Sephia, Sorrento, Spectra & Sportage 2000 -
  • Black Nylon
SaleBestseller No. 4
GOOACC 415 Pcs Car Retainer Clips & Fastener Remover - 18 Most Popular Sizes Auto Push Pin Rivets Set -Door Trim Panel Clips for GM Ford Toyota Honda Chrysler
  • WORKS FOR ALMOST ALL SITUATIONS - The kit contains 18 types of most common sizes of fastener clips, suitable for the OEM replacement in 6-10mm hole sizes,that you’ll always have the right size.
  • IMPACT RESISTANT PUSH RIVETS - Well made of durable Nylon plastic, not easy to break or crack like other brands, it is super sturdy!
  • PREFECT FOR WHAT YOU NEED - Up to 415 pieces of retainer clips in a plastic box, allows to freely DIY your vehicle accessories at anytime you wanted. It is definitely cheaper than going to the auto parts store.
  • TOUGH FASTENER REMOVER- Durable Plastic and Metal material that has advantage of high abrasion resistance,allow you to quickly and easily remove car door panel and upholstery clips without causing damage to them. Easy access into confined areas.
  • WIDE APPLICATION - Professional push clips are widely used for car panel, door trim, bumper and fender for GM Ford Toyota Honda Chrysler etc. Please feel free to contact us if there's any issue, we'll provide 100% satisfactory service.
Bestseller No. 7
Rexka 30pcs Windshield Pillar Trim Clip for Volvo 30653441 C30, S40, V50, V60 & XC60 2004 -
  • Other Names: Sill Molding Clip, Upper Center Pillar Trim Clip, Upper Trim Clip, Deflector Retainer Clip, Rear Sill Plate Retainer, Upper Trim Retainer, Lift Gate Trim Clip, Upper Trim Panel Clip, Upper Quarter Trim Clip, Lock Pillar Trim Clip, Rear Sill Plate Clip
  • Positions: Left Lower, Left Rear, Left Upper, Right Lower, Right Rear, Right Upper
  • Replaces Volvo: 30653441/8616645; Volvo C30, S40, V50, V60 & XC60 2004 -
  • Top Head Diameter: 13mm, Middle Head Diameter: 13mm, Bottom Head Diameter: 17mm, Stem Diameter: 8mm, Stem Length: 9mm
  • Black & White Nylon
Bestseller No. 9
Rexka 30 pcs Switch Bezel Clip for Toyota Lexus 90467-10203 4Runner Camry Corolla Highlander Land Cruiser RAV4 Sienna Tundra CT200h GS350 GS450h IS250 LS460 etc
  • Other Names: Switch Panel Clip, Side Cover Clip, Center Panel Clip, Cluster Bezel Clip, Park Brake Cover Clip, Shift Panel Clip, Speaker Cover Clip, Door Trim Panel Fastener, Upper Panel Clip, Armrest Cover Clip, Trim Clip, Column Cover Clip, End Panel Clip, Lower Trim Panel Clip, Side Panel Clip, Center Bezel Fastener, Console Panel Clip, Finish Molding Retainer Clip, Glove Box Assembly Clip, Side Cover Retainer, Cluster Cover Clip, Door Trim Panel Rear Clip, Door Trim Panel Retainer Clip
  • White Nylon, Overall Length: 21mm Width on the bottom: 9.2mm
  • Replaces Toyota 90467-10203
  • Fits: Scion: iM, iQ, tC, xA, xB Toyota: 4Runner, Avalon, Camry, Celica, Corolla, Corolla iM, Echo, Highlander, Prius, Prius C, Prius Prime, Sequoia, Sienna, Solara, Tacoma, Tundra, Venza, Yaris
  • Fits: Lexus: ES300, ES300h, ES330, ES350, GS300, GS350, GS430, GS450h, GS460, GX470, IS F, IS300, LX570, RX330, RX350, RX400h, RX450h
Bestseller No. 10
Subaru OEM 05-09 Outback Exterior-Pillar Cover Left 63563ag01a
  • 2005-2009 Subaru Exterior Pillar Cover LEFT Legacy & Outback OEM NEW 63563AG01A
  • Exterior Pillar Cover (Left Driver's Side)
  • 63563AG01A
  • Subaru

Last update on 2019-11-12 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-11-12 / Affiliate links / Images from Amazon Product Advertising API

Leave A Comment

Your email address will not be published. Required fields are marked *


This site uses Akismet to reduce spam. Learn how your comment data is processed.